nice and clean hotel the counter person very polite and nice i like the swimming pool being open until

great gym

wifi very poor

a long trip driving, we got a early check in, around 3:30pm

calgary for an event; clean and comfy room, good location, free onsite parking, friendly staff

i loved that they have a decent sized pool, a hot tub, a steam room, a sauna, a gym and more

there was not much water in the room especially whe you travel with kids

clean gym

having to use laundry in hotel opposite was a little inconvenient

staff, shuttle service was fantastic, hot tub and pool were closed for maintenance while we were there but they'd arranged for us to have access at a

nice hotel gym, pool and little steam room

great shower,clean, the bed was incredibly comfortable,there is underground parking and a great gym

free beverage at the bar creates a great atmosphere in the lobby

they offered 2 free drinks from the bar per room and a generous free breakfast

pool filled with out of control kids both nights, it was like a day care with no supervision

staff was very helpful. helped me figure out shuttle. called the banff office for me.

lovely kitchenette and nice room layout, breakfast was a little week but lots of choices and staff was

pool got a little crowded and was lacking parental supervision for all the kids in the water

had an awesome family room with 2 bedrooms and a fully equipped kitchen

along with fitness room, basketball court, hot tub, heated pool, waterslide - the list of extra facilities is

towels had to ask for them, no towel bar on shower whe one was suppose to be, toilet seat did not fit the toilet overall appearance of

clean area, lots of parking, and kind reception people.

ich has yet to be received) parking lot and grounds, and the howling wind noise

not a bad place for your money, no pool, small bar with vlts, close to lots of amenities

it was dirty. very unprofessional! trash everywhere in the parking lot

pool

room service menu way overpriced

the swimming pool is amazing. my kids love it.

good gym

the oasis pool area was amazing. great water park for the kids, amazing bar for the adults.

it s clean and friendly and always smell like swimming pool ahaha

great having wifi and access to a computer and a printer

parking lot is a little dark.

kids in the next room were screaming and very loud

wifi was reliable

not a good location; next to a bar and a bad part of town, as police later told us

enjoyed everything about the glenmore inn and convention center - location - cleanliness - open pool so my grandson could wear off some energy after a long drive

staff was nice , hotel was clean room service was good

time customer-focused staff quiet, friendly, hot tub and pool so grandkids enjoyed

only the bar and room service available in evenings

not like that room service was not available at certain times and hotel staff did not inform on that

i wish the breakfast had other protein options other than steamed eggs and steamed sliced ham

a wonderful breakfast.

rather pricey menu and bar prices in the

the wifi was very slow and inconsistent during peak hours

no toiletries, floor was a little dirty, wifi is horrible, channels are crappy nochannel guide

wifi works great

ub sandwich) and breakfast served toast that was more soggy bread than real toast

pet fee of $50 per pet was added to the room charge at the end because they forgot about it in

free parking, great views from upper levels, the rooms look recently remodeled also.

maybe because access to the gym is through the pool area

card (we were originally booked to a different hotel but refused to check us in even if our kids are already tired and grumpy due to a very cold weather that day)

the bed was comfortable and clean, and the pool was closed, which was the only downside

had some issues with breakfast for the kids

staff was fantastic. pool, spa and gym were really nice.

was too shallow for my teenager kids, hot tub was filthy like you’ll get out of it feeling like there’s a film of something

great hardware，great breakfast，multiple choise～ friendly staff～

breakfast was awesome

they made this a very pleasant place for us and our kids

the pool is a little small when there are lots of kids but it was prime season

to the airport with free shuttle

gym was small but functional

enjoyed our stay here, it was a nice hotel with a nice indoor pool and a water slide that my kids loved

our room had a spa bath

breakfast was excellent

free parking, pool and jacuzzi

breakfast included and great i/night location for early flights out of calgary

the wifi is not strong in the room. every other thing was okay.

my kids enjoyed in the pool and staff were great

laundry on site

pool was closed and it was not listed on the website we were really looking forward to swimming so

pool isnt warm water. it was so cold.

breakfast options were amazing

breakfast could have been better.

hot breakfast for everyone in the room not just for 2 adults

great location near calgary airport. helpful staff. airport shuttle service is great.

kids playing toys in the pool and jumping into the water.

kids running around everywhere

kids playing toys in the pool and jumping into the water.

verified with front desk agent that the restaurant was open late and would even provide room service until 1am

pool was a little small

the to go breakfast and pool

that i didn't like something, just that i didn't have a chance to use the swimming pool,or weight room as i was only there for 1 night and arrive pretty late in the evening

pool size in comparison to amount of people

room i liked. pool average. over all enjoyable

further away from airport than anticipated shuttle not available from airport when we flew in

shuttle service to and from airport

friendly staff on a reception. good parking lot. good gym.

spacious pool & gym was great staff was friendly (but didn’t get things done ipon request).

the pool was nice and clean, the gym was nice too

exercycle in the gym was out of order

spacious room great bar and restaurant quiet pet friendly

but bar closes rather early at 10pm which was early in my opinion since i got up at 10pm after nap and

very friendly staff bar & coffee available in

the gym has old equipment

the room was huge, the gym has very nice equipment and lots of it

the kitchen was well equipped and clean,

the buffet breakfast was lovely

excellent self laundry facilities

and the hotel itself,the staff were so accomodating and friendly, the pool was so nice and the kids love it very

the hotel offers some great amenities, including a pool, gym, and complimentary breakfast, although i couldn t enjoy the breakfast due to an early flight

needed to do laundry, find a car wash, and wanted recommendations for a good restaurant

the free shuttle service to the airport was fantastic

convenient and comfy. easy access and parking

of the staff are not friendly, especially restaurant and bar i could have stayed in a better hotel for less money not worth the money i

the pool was fun to watch the kids on the slide

pool water is very cold

water park was nice. staff was nice.

had a great pool on the main floor, and a pub in the casino that was good

the kids love the waterpark and wife and i like the restaurant and the casino

late check-out was no problem and enjoyed the underground parking

a lot of time in it but was clean 7th floor room was excellent, the air tub was perfect after a spa day moe was so incredibly helpful with everything and answered all of our questions underground

decor, quietness, cleanliness, food

you for having ev charging

om service), underground parking

lots of parking

thankfully, a kind young lady in the kitchen allowed us to grab some bread, fruit, and coffee

the pool was great but a little smaller than i expected

good pool. good breakfast free parking

the pool was great, the kids loved it

restaurants were amazing! early check in was much appreciated

clean, friendly staff good facilities like the gym and computers to check emails

bar access at one end and cafe at other

lovely staff, facilitated early check in, clean, had character

we really enjoyed using the pool table, the gym, as well as the work space on floor 2

i did not eat breakfast at the hotel.

it was awesome that the pool was open because i had my grandchildren with

the staff were very accommodating and kind, the server at the sports bar after midnight on saturday july 30 was amazing and so kind

food is very nice- we had both room service and breakfasts

cleanlinesses and location; the lounge access on the 7th floor and the food quality

lounge area, room service nice to have.

wifi did not work parking - if you have to charge $25 for a non valet parking garage to keep

no late check out.

instead you must either go down to the lobby or call room service if you want a soda or snack

room service excellent

very nice set-up. there is a sport center, a pool and laundry. rooms are big.

breakfast was very good, nice variety

the king suite was luxurious with an in suite kitchen

good sized pool, hot tub and gym, and convenient guest laundry

hotel facilities: bar, restaurant, gym, laundry room, pool

was fabulous the bar the restaurant it was an enjoyable stayi had to leave i wished i could ve stayed for another

the room service from neighbouring restaurants was nice

ol, gym, wifi, parking, etc)

the wifi was and always have been realllly slow! that's about it!

we trying to utilise the wifi, it was quite slow

swimming pool with my kids

good fascilities gym, pool , pub, coffee shop, plenty of on site parking at reasonable rate

customer service was excellent and so was the bar and coffee shop in the hotel

great location, comfortable room, nice gym and pool

great location, comfy beds, clean. good breakfast (a’la carte). well equipped gym.

breakfast included is a bonus, my kids loved making their own waffles and the staff are

breakfast was delicious pool was nice and clean very comfy beds friendly staff very quick check-in

big convenience when we got home 5 hours later and had to wash all laundry and take precautions for bed bugs

small space between beds and tv stand. not easy to find the laundry, more signs could help.

breakfast included is a bonus, my kids loved making their own waffles and the staff are

had room service breakfast for two and a

er thirty minutes) limited menu choices for room service hallway noise due to loud

bar long wait for valet parking to bring up car

only one bathroom/change room in the gym/pool area

gym and pool could use and update, room had adequate finishes.

modern, comfortable, clean

ich is

gym facilities excellent with good view

room is too dark for family with kids

room service was quick but food didn t measure up to the quality of everything else.

great pool/steam room and gym

high level pool and cleanliness. room service!

the food from room service was quick and tasty. the beds were super comfy.

allowed late check out but had to pay extra for it

the very high beds for the kids but if you ask a small folding bed will be placed in the room.

friendly front desk staff, comfortable bed, yyc bar was great, amazing salmon !

bar good with lovey staff

quiet and comfortable with a late check out

check in was smooth and helpful. asked for late check out and staff were so understanding.

swimming pool looked great but was on view from every room and the resturant

room was a nice size bed was comfortable the pool and hot tub for a nice size and the gym facilities were wonderful

wifi was awful

parking garage spaces could be bigger.

nothing - it was a good stay. it would be awesome if the pool was open a bit later.

restaurant and bar in the hotel so no need to leave for anything had the suite so bathroom was fantastic

room service was very delayed, cold and missing items.

the wifi speed was excellent and i had no problems with my team calls

we asked for dirty laundry to be picked up to no avail so had to wait and asked a passing by cleaning person to pick

the heated pool area and golf simulator were a fabulous and unique experience in a hotel

so convenient to stampede, food and shopping. the pool was extra special. great food.

think a pet fee per room would be better, we had 3 small dogs and paid $245 for the three nights extra-

cleaning, a/c did not work, ice machines not working, no amenities, staff didnt seem to care, gym was not maintained

#2 they say they are pet friendly; however, i booked through a third party, i paid the pet fee through the third party,

what is also amazing is that for those who are gonna be staying longer and who might have laundry needs they offer a complementary self-serve washer, and dryer which is amazing

gym was okay

an amazing pool and fitness facility. beautiful dining room with excellent food.

it was a lovely facility, bed was very comfortable. the pool room was great

that was an interesting historic point for my kids

the gym was extensive

loved the club access breakfast the pool area and spa . room was lovely

at that time, i requested early check in; this request was accommodated

couldn’t be any better, super clean, convenient snacks, pool and gym were clean and quiet

the chicken wings we were served in the bar were old and tough

late evening flight so easy to just grab luggage go upstairs near door 13 and stay at their

love the views and the staff were courteous. the indoor pool and spa was lovely.

note that we went during a slow season (nov) so we can still find lots of parking and seating for breakfast easily (+)good location friendly staff easy check in and check out. convenient parking (+) free parking a bonus (+)hotel is located in a quiet place and has enough parking for those who travel by car like us (+)had good selection, parking was easy, the hotel was very clean and staff was very helpful and (+) i like that there was cameras in the parking lot for our vehicles to be safer (+)breakfast, parking was ample, front desk was extremely helpful (*)comfortable beds. friendly staff. ample parking. (+)parking, efficient service, breakfast staff gave excellent service preparing waffles and providing (-)it was good parking in front is a little tight.

wifi was horrible and the tv remote didn t work

noisy from some kids

wifi was not great and often not working.

wifi signal was good for me to get work done

room service we ordered was delivered in takeout containers from the keg

and because we didn t get the the beds were booked our kids had to sleep on the floor because the pool in bed they brought in only fits one child

no free wifi

amazing location, gym and swimming pool.

no room service for supper got soup from the keg that was cold

called me while i was still at the airport to tell me that they had a king suite ready for my early check in as i landed in the morning

the location of this hotel was really nice & i loved that there was no pet fee.

awesome pool and slide for kids

room was massive and beautiful and we had a lot of privacy, the pool and patio were really nice and the staff were all very courteous and professional

but the pool was over filled with teenagers and kids

only smoke a half cigarette at a time and left a half smoked cigarette on the counter while room service came to clean my room while still occupied

poor wifi

good but not much parking lots

had laundry on site

like this hotel for its good location and efficient service, room with kitchen is preferred to me

for room service breakfast and i didn t even get milk and sugar with my tea

did find the cost of the bar cart a bit much

you may consider installing another bar in the room - the hook works ok as long as you flip the towel halfway through drying

my room late at 1 pm but they didn t change out my used glasses and mugs or replenish the mini bar which i usually expect at a luxury property

food and bar offerings are comfortable and offer a wide selection of options

room service also quite good

paying a delivery fee for room service and a compulsary 20 per cent gratuity.

no room service parking was costly

staff were very accommodating when asking for early check in and late check out

the friendly, helpful staff organised an early check in for us

location, views, breakfast, rooms

great views of the city made sitting for a drink and appetizer pre-dinner so pleasant, and the bar tender lady was so friendly and made us feel so welcome

very clean, friendly staff, onsite gym, free breakfast, access to netflix, amazing view

kitchen and view is nice. this stay has been good.

everything you can imagine from a full yogurt/granola bar with nuts and toppings, fresh fruit, pastries, eggs, potatoes, breakfast meats, waffles

get a chance to try out the gym or the cafe / restaurant

very clean and comfortable, nice staff, nice bar downstairs

we ordered room service as there was a wedding in the restaurant

no room service available

the calientito mocktail from the bar was absolutely superb

room service wasn't readily available

the gym was a bit old,some machines broken but at least 24hrs open

only after i checked in i was told that my kids can not use the swimming pool.

great service, centrally located. and looked my wife and two young kids

we also ordered room service for breakfast, but they ran out of some of the items we ordered

the bathroom is so spa like

roof top hot tub and gym

no bar fridge in the room. hard to reach by phone but responded by email in short time

the laundry machine need coins to wash

the gym needs an upgrade.

the gym was great !

full kitchen a nice plus, good free breakfast

kids slept on the hide-a-bed and there wasn't much provided for extra blankets (but we didn't ask

and there is a free shuttle from the airport

i called regarding late check in and shuttle transport and was pleasantly surprised how easy it was

great fitness room and the shuttle service was exceptional.

hubby used the gym and the pool and said both were

it’s still better than nothing and we booked again for another time and the kids had so much fun

close to airport, free shuttle and free breakfast

place was immaculate, pool was nice, even the gym space was larger than usual

pool

the 3 am hall running of kids hehe

the bed was amazing. breakfast was great.

the pool , breakfast. laundry convenient location

the kids enjoyed the swimming pool

the breakfast was great too

we appreciated the well equipped and new gym

they do have a rooftop restaurant with complementary breakfast

extremely clean, new, fresh, awesome breakfast, attentive workers

really pretty, kind staff, so comfortable and clean, awesome continental breakfast

lovely staff, helped us arrange a late check out for an evening flight which was much appreciated as we'd not pre planned it

you also can do your own laundry by the basement parking spot, also available a fending machine that has some detergent that

very comfortable and spacious room. bonus breakfast included.

little far from center, butvery good quality, nice pool and gym, very good breakfast and room was really nice (but no

the hotel had everything we needed including a delicious hot breakfast, great amenities in the room (shampoo, conditioner, soap and lotion, coffee maker) and

the wifi was good enough for my use though i used my 5g phone mostly, as i was here on official trip

it came with a bonus kitchenette

laundry facilities

the staff at the front desk, moxies, and room service were all very friendly and professional

the room service was not provided because of covid, but there were ample supplies to last for days

breakfast buffet, $10 per adult, kids eat free was a nice surprise, decent gym, nice shower, pretty comfy beds

the server in the restaurant for breakfast was beyond efficient

the room was spotless, the bed super comfy & the pool was well maintained

food can be delivered to the hotel, there’s a gym and pool, laundry service and breakfast was decent

the shuttle was available when needed. i also enjoyed the gym that was fully equipped.

we enjoyed using the gym and pool

parking free

check in was smooth, room service was fine, no

super comfy bed and nice new rooms staff so friendly and the free shuttle bus was handy too

negative was if you didnt book direct you dont get free wifi, but i cant whine about this, as they were very accomodating for pets, i know to book direct

was a nice room, the tv was on a pivotal mount so you could watch it from the spa which was what i was looking for, the spa was much smaller then i thought it would be but just

convenient location, large room, especially good breakfast.

the pool and breakfast

guest laundry a bonus

the spa bath jacuzzi was amazing, the bed was super comfortable and everything was extremely clean

i arrived at 10:20 pm and they still were able to bring up some room service for me as i had a long day of traveling

wifi worked great

i was able to get an early check in

shuttle service

location, equipment, hottub, gym

washer there only used liquid detergent, and they sold powder detergent, so i was not able to do laundry

i was allowed a late check out (free) which was much appreciated as my flight was later in the day

they agreed to give us a late check out, as our flight was not before 4pm

appreciated the free airport shuttle late at night

clean room, friendly staff. 24 hour pool was awesome.

breakfast not included.

was fantastic - hilary did everything possible to make our stay super easy - room upgrade, early check in, late check out, bike loans, guide to the city

the breakfast salami and cheese dish was such a noice touch

the concierge provided coffee and a light breakfast for our ridiculously early departure at 4:30am and had a taxi waiting for us

location, room amenities, parking, staff, great breakfast

great location, clean, nice breakfast, well-stocked bathrooms, spacious rooms

room was extremely clean and comfortable and breakfast was

location good staff very helpful swimming pool lovely peanuts bar food great and great value for

outdoor pool and hot tub the gym comp breakfast letting our dog come ! free drink

the room service options are also affordable quick and all very decent

clean, comfy beds, large rooms, delicious huge variety breakfast, great pool slide and hot tub, close to the airport, quiet

room and beds were great and comfortable, the breakfast was very good my kids loved it and the swimming pools were

but, his response was sorry we don't have and it's in the laundry

there’s a laundry room for guests’ use. free breakfast is provided.

couldn't seem to keep up with laundry

gym, design, breakfast

only big disappointment was the bar /restaurant

there is a restaurant and bar near the check-in desk which had many guests eating

other facilities (gym) looked very good but didn’t use

young man at the bar looked after me when the kitchen was closed 1/2 hour before the advertised time he was pleasant and went out of his way to

quick service for shuttle. friendly helpful staff

pet fee is a little expensive and more expensive then competitors

enjoyed the spa pool and gym as we were very weary from our travels

charge a pet fee of $40 (for a room deep clean) which i think is excessive

nice comfy clean rooms .friendly staff ..breakfast was good .

ud83dude33 easy parking and a nice restaurant on the premises, which we didn t have time for breakfast but were

large room with good facilities. pleasant staff who were very helpful. parking very convenient.

no swimming pool

the breakfast. better food! and room service.

there's even a casino across the car park

shuttle service was very good and very reliable

waitress at the bar was bitchy

the staff accommodated an early check in, but the room didn t have enough toiletries or an iphone charger

shuttle was well explained

clean room, nice restaurant, amazing hot tubs and drinks, very instagramable, and access to gym

indoor pool and waterslide for the kids. gym.

the friendly front desk staff, pool, bar & restaurant

room service was perfect, except for one day when we received new towels in our room

the pool was fun for the kids.

it was very noisy with kids running in the halls and the noise from the pool

booked for 6 nights so this was a good place cuz we could use the kitchen for storing food etc keep in mind this is a uni residence so there are no utensils or

scramble eggs during breakfast, it has no seasoning or tasteless, or it was intended to be that way

was disappointment there was no kettle, or cups or crockery when its advertised as a full kitchen, no use having all these facilities if no

the description of the amenities is correct and the breakfast is ok

excellent breakfast staff was brilliant and comfortable

very clean. good breakfast. airport shuttle.

i love that it is very quiet and the facilities (pool & gym) we're all brand new and well-kept

would love to see a yoga mat in the gym.

24/7 shuttle was great

close to airport, hot tub and pool and gym were clean

breakfast was great

we didn't need the kitchen but omg it was perfect

pool

breakfast offerings were fabulous

and the pool were great

it was close to the family we were visiting, great breakfast, and a great pool for the kids.

gym pool

realize room service due to covid is an issue but it was difficult to eat eggs out of a box

new hotel with nice bistro, workout room and laundry facilities.

was on 4th floor and music from bar was still too

between the pool and placing our towels outside the door when we declined room service

wifi is frustratingly slooooow

arriving late, they kept pool open for us so our kids could enjoy

friendly staff, large rooms, great parking, good breakfast

people walking from the swimming pool to the rooms without drying themselves, wet floors

like location, privacy, quite, neat, welcoming, comfortable for families and kids, comfortable, communicable, excellent service, good breakfast, good parking places, beautiful

location, easy access by car, lots of parking, great breakfast

beds are comfortable and the pool amd gym are great, also liked having the kitchenette and was a perfect distance from the airport

the wifi signal strength was good

booked this hotel because of its location

the breakfast was excellent and the kitchen staff were great

everything was good, my kids love it! we will comeback soon ud83dude03

great breakfast room super and bed super comfy

my kids enjoyed our overnight stay there

the wifi didn't work and the underground parking was extremely low.

is average; close to university of calgary; didn't use it but the hotel has a pool, a spa and a gym

spin room, gym, splash pool, lounge

it also has a bar if you want to chill which is open between 3pm and 10pm

gym and pool facilities look fabulous so i would like to be able to use them once covid

the kids were very let down about this and it was the main reason we booked here

i enjoyed the breakfast, and the fact that they have a pool/hot tub

breakfast was delicious hotel staff very friendly hotel it’s in front of the train station room

kids have fun with the pool

pool was down for maintenance, would be nice to have notifications stating this

breakfast was a bonus

clean, friendly staff. the pool was a little cold but th gym was perfect.

gym & pool were open (by appointment only) room clean & quiet bed comfy bag breakfast was

also appreciated the late check out extended when my husband's hospital stay became extended

the hottub was small and the elliptical in gym didn't work well and the sanitizing wipes in gym were all dried up so they didn't clean the

great breakfast and coffee tasted good. everything was accessible and easy.

we ordered room service one night, it came up quickly and was great again

the included breakfast was good

room service was sent up 20 mins later

breakfast was fantastic

the swimming pool, jacuzzi, restaurant, little shop, breakfast buffet, laundry room and gymnasium which we used all thoroughly during our 3 week stay

dog friendly and they were able to arrange early check in

restaurant handy across the parking lot

the kitchen was equipped with all utensils

clean pool area and clean/comfortable breakfast lounge

clean modern , offered a nice selection for breakfast both hot and cold

the breakfast was okay but needs improvement.

the indoor swimming pool with hydro slide was a great hit with the kids and the make your own waffles at breakfast were so good

hot breakfast

the room was big, the swimming pool was awesome and a great breakfast.

breakfast was good and had lots to offer

the pool was full of unmonitored kids

with kids unsupervised and was unable to use hot tub, parents weren't even watching their children and

the snack bar in the room was so ridiculously overpriced that if we were not using a gift card we would not

the kids running up and down the hall from the pool.

enjoyed being able to use the hot tub and casino as well

gym was absolutely terrible for a new facility in a cold city like calgary

gym had potential

the room was clean and we were able to ask for a late check out.

good restaurant and gym

lift was broken and the gym consisted of 3 items which weren’t in the best condition.

gym

30 by idiots using the gym which was next to our room, and kids screaming in the hallway

we were also able to park our rv there during our stay

clean room, with basic hotel amenities, including a gym

was clean, tidy and they even accommodated my early check in which was very, very appreciated.