nice and clean hotel the counter person very polite and nice i like the swimming pool being open until

great gym

wifi very poor

a long trip driving, we got a early check in, around 3:30pm

calgary for an event; clean and comfy room, good location, free onsite parking, friendly staff

i loved that they have a decent sized pool, a hot tub, a steam room, a sauna, a gym and more

there was not much water in the room especially whe you travel with kids

clean gym

having to use laundry in hotel opposite was a little inconvenient

staff, shuttle service was fantastic, hot tub and pool were closed for maintenance while we were there but they'd arranged for us to have access at a

nice hotel gym, pool and little steam room

great shower,clean, the bed was incredibly comfortable,there is underground parking and a great gym

free beverage at the bar creates a great atmosphere in the lobby

they offered 2 free drinks from the bar per room and a generous free breakfast

pool filled with out of control kids both nights, it was like a day care with no supervision

staff was very helpful. helped me figure out shuttle. called the banff office for me.

lovely kitchenette and nice room layout, breakfast was a little week but lots of choices and staff was

pool got a little crowded and was lacking parental supervision for all the kids in the water

had an awesome family room with 2 bedrooms and a fully equipped kitchen

along with fitness room, basketball court, hot tub, heated pool, waterslide - the list of extra facilities is

towels had to ask for them, no towel bar on shower whe one was suppose to be, toilet seat did not fit the toilet overall appearance of

clean area, lots of parking, and kind reception people.

ich has yet to be received) parking lot and grounds, and the howling wind noise

not a bad place for your money, no pool, small bar with vlts, close to lots of amenities

it was dirty. very unprofessional! trash everywhere in the parking lot

site to get wifi suggests joining the club or your wifi might not be free filling out the form to join the club

nice idea to be able to order food at the bar if you arrive late and are

pet fee was 50 dollars which was crazy , it should be way less.

the pet fee is outragous

friendly staff. room service was great. accommodated an early check in.

beds were amazing, hot tub pool amazing room amazing

the pool was really warm. most other hotels i stay at, the pool is freezing cold.

with the breakfast for kids during online booking which did not reflect in the hotel booking

helpful staff, restaurant and bar on second floor, and location close to town and airport

airport shuttle was excellent and convenient

rooms free parking pool

the oasis pool area was amazing. great water park for the kids, amazing bar for the adults.

pool

ordered room service and they charged multiple fees that we were not aware of, including a 50% gratitude

the oasis pool area was amazing. great water park for the kids, amazing bar for the adults.

walls made it easy to hear kids in the corridor and the dogs barking

was rude, they lied to us about laundry telling us it was 24/7 and free when it wasn't

the dedicated elevator to my floor. the room service was good. beds were comfy. great price.

kids were running around in hallways at 10:30 at night

pool /hot tub should be a little more private for public and children

location, ample parking, loved our king suite, very clean and impressive details of the room

rather pricey menu and bar prices in the

no wifi

strong wifi

were pleasant enough room was clean, washroom and shower had lots of dove soap, the breakfast bar was good, overall it was a good experience

stay the staff accommodated a late check out, helpful and knowledgeable and absolute pleasure staying here

was too shallow for my teenager kids, hot tub was filthy like you’ll get out of it feeling like there’s a film of something

clean accomodations and good breakfast with lots of choices

great hardware，great breakfast，multiple choise～ friendly staff～

kids love the popcorn & coffee by the reception

we enjoyed the pool even though we found the pool room cold

breakfast was surprising really yummy too

breakfast could have been better.

hot breakfast for everyone in the room not just for 2 adults

maybe need to add one kitchen helper

way to get change for the laundry on site, no atm and no cash out from front desk card reader

ll worth effort though)

room was very clean and spacious, the staff very professional, breakfast was great and they had a gym, indoor pool and a guest

serving lady was so helpful, room was clean and comfortable, small library in lobby from where my kids got some books, 24/7 coffee available on reception, swimming pool and exercise room was very

at 4am to make our flight and the front desk staff offered to grab us a yogurt or something since breakfast was not open yet

the pool was awesome, loved the spa in suite

like that it’s free parking,has free complementary breakfast and the hotel is keeping the room clean everyday, changing every towels each day too

breakfast was ok…i was hoping for something different

spa jet tub did not work

the breakfast is great

available amenities, we found ourselves having to pose additional inquiries about facilities like laundry, dining options, and other services

of printed direction on smart tv navigation, no information on hotel/surrounding amenities ie: pool hours, hot tub

the kids and myself had to take a taxi from the zoo with all our baggage to the hotel

pool and fitness room were small and cramped

our shuttle driver was also just as

pool size in comparison to amount of people

the kitchen was very nicely laid out

pool and spa were nice

the pool tiles also need a good scrubbing

i like the kitchen. perfect for family.

the pool was cold and quite busy, would have enjoyed a hot tub

i also liked the outside couches to enjoy the golf course views

shuttle bus drivers to the airport were wonderful, very kind and on time

nice view of the golf course from my room

website says 24 hour shuttle however we couldn't get a shuttle until 4 am

room service & bar food wasn't that great

near airport with free shuttle

laundry facilities were handy and cheap

i really enjoyed the pool and the gym

clean, comfortable, beautiful and we also liked the convenience of the facility, especially the kitchen

food from kitchen was a bit longer wait time

the hotel offers some great amenities, including a pool, gym, and complimentary breakfast, although i couldn t enjoy the breakfast due to an early flight

needed to do laundry, find a car wash, and wanted recommendations for a good restaurant

sued the gym and the pool) and breakfast was good

location, airport shuttle, parking, great staff and very good food

was clean and tidy except the fact that the wifi was so slow like super slow

comfortable bed, fridge, microwave and good wifi.

only the bar and room service available in evenings

room service was poor, wrong food and would not let me get the deal of the day on room service

not get room service to deliver a drink to room

there is another pool in hot tub by the gym, but the hot tub was not operational there

pool, beds, room service

should be a towel bar by the sink outside the bathroom

the gym with a separate small pool and hot tub for a more relaxed spa experience with dry saunas with bluetooth and lights in both the men s and women s

the restaurant staff and room service was amazing the food was delicious

was a construction at the whirlpool and swimming lessons for kids (wish we had known that before), but that was not too bad

modern and comfortable rooms, front end staff were friendly and assisted with booking shuttle.

very friendly staff bar & coffee available in

much for kids

would be great if the shuttle could be more flexible with time and not just on the hour, but not and make or break by any

bar access at one end and cafe at other

i went during stampede (covid) and i asked for early check in because our flight arrived at 8am and they managed to accommodate us

didn’t use the gym, it was a short stay sadly, we would’ve used it if we stayed longer

enabled both an early check in and late check out which was hugely appreciated

check in, the receptionist mentioned nothing about the hotel facilities available to the guests (gym, bar, etc)

the elevators were efficient with no long waiting and the bar staff were very friendly

also, i ordered in room service for my daughter that they don't have in the menu but they gladly made it for her

the suite was very clean, and the free wifi was pretty good quality.

offered complimentary late check out

wifi and the pool operation

staff was friendly and accommodating,breakfast selection was great.

the pool was great, breakfast was lovely

the full size fridge was great and the kitchen a bonus and well

there were no towels in the pool area.

coin laundry was welcome since my one week stay became two weeks

with bed and mattress that is neither hard nor soft breakfast i didn't take breakfast very good gym, large and complete attentive staff noise was not a problem wifi is a little difficult to

great location, comfy beds, clean. good breakfast (a’la carte). well equipped gym.

service very good all my kids love staff

great stay. they upgraded us for my birthday. pool, sauna, and hottub were great.

that the pool was out of action the first stay: and the spa was out of action the second stay.

were using the whirlpool like a swimming pool jumping in and splashing

our room was a free upgrade with beautiful view and private lounge with breakfast included

room service need improve

free parking and wifi

holiday weekend was quiet, but sports bar and comedy club were open and excellent

is good my kids enjoyed we enjoyed but not satisfied

lobby bar offered great cocktails and

the elevators really did not have much on the dinner or breakfast menu especially if you had kids and was really expensive

gym and pool could use and update, room had adequate finishes.

more selection on after hours room service

my kids really enjoyed the pool

was very friendly , hotel was clean and the pool area is great , the kids loved it

location, superb breakfast for an inclusive rate, and generous packed breakfast supplied due to early flight

the wifi was strong and elevators were quick

but never seen a hotel free wifi also disconnection in mins

there is no password required for wifi;

room service was extremely efficient

we loved the spa experience and the accommodation was just perfect

the gym had a brilliant view of the city

location gym good restaurant

staff were very accommodating, very friendly to our kids

because not all the guest don't know how to cook a waffle ud83dude00 specially if teenager or kids don't don't how to cook waffleud83dude07

car park not very clean. parking stalls are tight.

not making it down to the pool after dinner

kids love the pool and ping pong table, i've stayed here several times with the family and will

no hot tub no gym

room service card in the room said till 1:30am but at 12:30am was told no.

was very friendly but did not mentioned all the details and timings for breakfast, swimming pool, wifi, etc

we asked for dirty laundry to be picked up to no avail so had to wait and asked a passing by cleaning person to pick

non guests use the pool

staff is friendly and rooms seem clean and i appreciated the late check out

breakfast was delicious & our area was very quiet

we were allowed early check in

ud83eudee5i have two kids one of them sensitive to the noise couldn’t sleep well

we got down to the pool early

the staff were great. the casino was fun. good get away. ud83dude00

the restaurant had good food and the water park was so much fun

daughter and i wanted room service for breakfast because we were leaving early

front desk staff were friendly and helpful the amenities were excellent and the bar staff were lots of

great pool area for kids

cleaning, a/c did not work, ice machines not working, no amenities, staff didnt seem to care, gym was not maintained

gym was less than adequate

think a pet fee per room would be better, we had 3 small dogs and paid $245 for the three nights extra-

gym was okay

what is also amazing is that for those who are gonna be staying longer and who might have laundry needs they offer a complementary self-serve washer, and dryer which is amazing

my wife was thrilled to learn that they have laundry facilities on-site, with coin-operated machines

pool and hot tub at perfect temperature

wifi was excellent

more pots and pans in the kitchen and better quality television

the gym needs weights. such as dumbells. machine is nice but needs a little more options.

no free wifi.

refurbished gym & swimming pool

wifi, room service

) even though we were a couple room service only left one bottle of water and although not hugely important with price of room

thankfully we had put the security bar across which stopped her gaining full access

wifi should be free.

the kids loved the pool and we enjoyed the hot tub

we chose the hotel for the pool ud83dude41 it would be very helpful to put a notice on the website when the waterslide is not

but the pool was over filled with teenagers and kids

loved the room service, decent selection, a little pricey, but worth it for 4am snacks

ability to do a debit visa check in breakfast was awesome

one of the air conditioners was not working, i called room service and the maintenance person came in 5 minutes and fixed the issue

a 3 minute walk with the kids

only thing was our room was only 3 doors from the pool and entrance switch

the pool was quite crowded although understandable since it is summer.

i surprise that is not house couts in bathrooms. for swimming pool.

even had a pool with a water slide

breakfast to go was perfect for me

too much chlorine in pool

breakfast is tasty and pool is a great place to spend with kids

did find the cost of the bar cart a bit much

decor and bar area

the themed decor and amazing bar on the 27th

mini bar options were great too

good gym, nice room but the service and food was not up to $1000/night.

easily find information for the on site restaurants and had to go through the front desk for room service - no direct

& beverage is always expensive in a hotel but the costs go up quickly when room service/ gratuity/ tax all get added to the menu cost

room, comfy bed and couch, close proximity to everything, new building, and early check in

staff were incredible, from james the valet to the two ladies working behind the bar in the evening (16th august) whose names i didn t catch (-)an open breakfast bar was missing and could make the experience perfect. (-) music from the bar thrummed through the walls

r a courtyard) and friendly staff

clean and great size corner room with excellent kitchen facilities

the laundry facilities on the ground floor are amazing

kitchen and view is nice. this stay has been good.

big bonus was finding that the hotel has a coin operated laundry facility which saved us having to find one in the city

great views of the city made sitting for a drink and appetizer pre-dinner so pleasant, and the bar tender lady was so friendly and made us feel so welcome

the calientito mocktail from the bar was absolutely superb

nice room and gym. good location

nice gym

location, the art deco/mid-century modern interior design, the hotel restaurant, the efficient room service, the comfortable beds, the exceptionally large rainfall shower

also liked early check in at 3pm and check out at 12pm

wifi not stable

controlling temperature was a challenge dial was to small toilets were too small pool was to cold laundry had no way for me to pay, coin op or credit card would have been nice

nd i hope the laundry room will be available)

we had a great stay here as hotel is centrally located and a short walk to the train station and bar areas

they have a laundry room on the 2nd floor which i really needed

lack of parking

thing that crosses my mind, is there were some people out and about in the parking lot past 2 am

good but not much parking lots

like an airbnb with kitchen,if i knew earlier ,i prepare some food to cook for breakfast instead of buying

there was also laundry on site and a printer if needed

room was big and clean, pool, water slide and hot tub were fun, and the service was great and kind

nothing - it was a good stay. it would be awesome if the pool was open a bit later.

clean, modern and the kids loved the pool

basement parking is excellent too

what a great feature with the cold weather gym was nice pool and water slide were good modern finishes pet

loved the breakfast location, such a beautiful spot

great room, clean and comfortable. great complimentary breakfast.

really pretty, kind staff, so comfortable and clean, awesome continental breakfast

you get an apartment almost with a whole kitchen

we appreciated the well equipped and new gym

the gym is really basic but functional

great breakfast super location clean and comfy

there was laundry in the basement, which was useful

no swimming pool available

downtown, we walked to most of places, the room was big and convenient with a small but useful kitchen, it has parking, the breakfast is good

great gym area

who brought us extra towels & we saw him cleaning the lifts - he was so nice & chatted with the kids

we used the laundry and indoor pool as well while we were there

many hooks for towels, wifi sometimes cut out during video calls, tv had an annoying side panel that wouldn t go

of 4 adults, 2 kids, had to stay in two separate rooms

bit aged, but nevertheless state-of-the-art, the delta features an indoor swimming pool, a great bar, a hot tub and great, cozy rooms

swimming pool looked great but was on view from every room and the resturant

the gym was really nice and enjoyable. plenty of room and variety. 10/10 for hotel gym.

the bar was nice and the room was nice

the pool is very family-friendly (pool noodles available)

adequate breakfast

guest laundry a bonus

excellent continental breakfast, especially coffee

was a nice room, the tv was on a pivotal mount so you could watch it from the spa which was what i was looking for, the spa was much smaller then i thought it would be but just

great staff. very clean. good breakfast included.

excellent amenities with a 24hr gym

great gym overlooking the terminals

very convenient location within terminal. views of the airport runways entertained the kids!

bar waiter who happened to serve us old, tough chicken wings immediately removed them and provided

late evening flight so easy to just grab luggage go upstairs near door 13 and stay at their

very good breakfast

did not eat breakfast

breakfast fell a bit short in quantity and quality.

the breakfast and dinner chef s tasting at the hotel restaurant was great

the breakfast salami and cheese dish was such a noice touch

good pool and hottub and even had a little gym space

location was perfect & close to stores the beds were so comfy & clean i love the lil mini kitchen was perfect for us to cook our own breakfast

quiet despite being on a busy road, well catered for by bus and train, staff were helpful and the laundry was handy

small gym

location great value good for kids especially with the pool

for some reason, the kitchenette is stocked with absolutely nothing, not even plastic/wood utensils

wish that it was stated clearly that nothing at all was included with the kitchen area- no paper towels, pots/pans, water jug, coffee maker, cutlery or plates

very helpful staff, great location all round good place to stay. with a nice breakfast.

there might be some ways to improve: 2 cups and 2 bowls and a kitchen towel would not increase the maintenance cost significantly (i understand that the service

i didn't try the breakfast i thought the menu was good

the night stay and access to adjoining hotel for access to spirits after the lobby bar

good facilities - gym/pool, laundry

i wish i could have breakfast there. my flight was too early.

pool & jacuzzi were great

kids slept on the hide-a-bed and there wasn't much provided for extra blankets (but we didn't ask

parking lot large but far from front door.

shuttle driver was excellent

super comfy bed and nice new rooms staff so friendly and the free shuttle bus was handy too

the rooms were amazing . room service so good. beautiful property

clean swimming pool, good restaurant, comfortable bed

we were travelling with kids so we all had large suitcases

the bar offered good options of drinks

the gym was also good

i had asked for a late check out that was given but then our flight changed and i no longer needed the late checkout

shuttle was fast and the restaurant/lounge still open when we arrived

the swimming pool temperature just perfect and the kids enjoyed the jacuzzi

great location, clean, nice breakfast, well-stocked bathrooms, spacious rooms

we spent 2 hours there with the kids on a tuesday morning and mostly had the pool to ourselves

i loved the free breakfast and the pool

best south calgary hotel! pool & peanuts sports bar were amazing. great staff

then management tried to say we didn’t book for late check out and on top of all of it they went straight to calling police instead of talking to

beds was large and comfortable. the gym and laundry facility was useful.

a close space to stay from the airport, cheap hotel but great value for money

to airport shuttle service pet friendly beautiful dining area and wine bar friendly & professional

have liked a breakfast bar with just fruit muffins bagels

they agreed to give us a late check out, as our flight was not before 4pm

in the whole world that i found, regardless of the number of stars, whose (indoors) swimming pool is open 24 hours

didn't know that a shuttle was included and i paid for a taxi out of pocket

the gym and pool are amazing to use too

the restaurant was good, the service was great. pool/hot tub and exercise area was very nice.

kids wished there was a swimming pool there

close to the airport, free shuttle, very nice and spacious room, comfortable bed and pillows.

breakfast was satisfactory, and the kitchen staff were helpful

bar and kitchen were short staffed so food orders were so slow we ended up having settle for bags

staff at the counter is very kind, the airport shuttle is very fast, the breakfast is good, the recommended hotel, the cp value is very

close to airport. extremely clean and modern. great breakfast

pool, and gym were fantastic

pool area was clean and great to access with our kids… and then the breakfast was better than i

but, his response was sorry we don't have and it's in the laundry

there were some teams there and the kids got pretty loud. overall it was fine.

breakfast buffet, $10 per adult, kids eat free was a nice surprise, decent gym, nice shower, pretty comfy beds

ac unit was broken, the sheets had stains, there was problems with the laundry service, the front desk mixed up our departure

we enjoyed the pool time and the

great location, allowed late check out

no breakfast due to covid

excellent hotel and restaurant. shuttle service was online and helpful.

no room service

it would of been nice to have a pool

breakfast and drinks at the bar for genius members was a nice touch

the shuttle

the restaurant in the lobby served delicious food (and offered room service) and the staff were all welcoming and helpful (+) modern, good food at restaurant (room service) (-)only very minor thing we didn't 'like' was the restaurant and room service were not available, however we stayed there christmas night so it was expected (-)not sure if i saw room service offered on website which might have been nice to know in advance (+) the staff was great and so was room service from the restaurant (+)i love the hotel everything i mean everything staff,food,bed,room,bathroom,room service (+)casino is a short walk across the parking lot. room service is a bonus! (-)room service would have been nice and more free water. (-)awesome to have room service and coffee service available at check in (+)room service.

/day after that)rooftop hot tubs from 7am-midnight

staff, the shuttle was very helpful, so was the 2 week complimentary parking

clean room with a lot of space and pretty good hot tub/gym

handy

we got an early check in and they offered a complimentary breakfast. the food was fantastic!

loud kids running through the hallways and knocking on our doors

parking is free and plentiful and hotel as well as room is clean

the pool was a huge hit with the kids and the bistro downstairs had great food

were lots of kids from a ball tournament and the staff did a good job placing us away from the noise

clean, friendly staff, nice rooms and fairly reasonable breakfast. pool was great.

it would be great if the pool could stay open till 11pm.

no breakfast. i had to leave too early.

airport transfer was easy, and they allowed an early check in. staff was very nice

complimentary late check out until 1.30pm and no additional charge.

happy to be allowed late check out

i didn t like having to pay for wifi, it should be complimentary like all hotels do.

our favorite is the king suite with fireplace as it gives us a little privacy from the kids

i was staying with my two young kids so it was greatly appreciated

so wonderful to have room service as many hotels don t anymore

very clean. good breakfast. airport shuttle.

i love that it is very quiet and the facilities (pool & gym) we're all brand new and well-kept

would love to see a yoga mat in the gym.

24/7 shuttle was great

close to airport, hot tub and pool and gym were clean

the wifi didn't work and the underground parking was extremely low.

be nice if 12 and over kids could be allowed in the gym with adult supervision

extend pool hours till 11pm

have stayed at this location several times - the rooms always clean, front desk always friendly, breakfast has lots of options

have a good pool and

restaurant and bar were closed

nice rooms, clean, also had restaurant and bar with great good choices and delicious

my kids enjoyed the pool (and pool table)

spin room, gym, splash pool, lounge

which was really upsetting as the pool is quite small already without having to be cautious of kids doing swimming lessons

there was a pool

i enjoyed the breakfast, and the fact that they have a pool/hot tub

fitness room very small, no hot tub or steam room, swimming pool zone not warm.

also, didn't expect the hot meal breakfast, it was a bonus, thanks a lot

tub and pool are very nice

breakfast is included

breakfast great. ! pool great ! room great !

also appreciated the late check out extended when my husband's hospital stay became extended

clean hotel and pool

gym & pool were open (by appointment only) room clean & quiet bed comfy bag breakfast was

the included breakfast was good

comfortable for a long period of time, swimming pool, great breakfast, swimming pool, gymnasium, laundry room and fantastic restaurant

breakfast was fantastic

the hotel is clean, rooms are cozy and the breakfast delicious

to stay comfortable for a long period of time, swimming pool, great breakfast, swimming pool, gymnasium, laundry room and fantastic restaurant

there were no robes in the room to get too/from the pool.

the gentleman who drove the shuttle to the airport was also the kindest, friendliest man ever - thank you for driving us, it

and the kids kick out couch was located in a different room than the main king size bed

the room was pretty spacious, and the ceiling was very high

they knew my flight was arriving at noon so when i got to the hotel via the shuttle service they had my room ready

oh, and my nieces absolutely loved the pool major win there

my kids really enjoy the pool, but i think an update to the hot tub is warranted

bed not made up, no coffee in room, couldn t get wifi and staff couldn t help.

the front staff also gave me a room on the bottom floor near the pool which was really convenient

very good breakfast and location

like to see a shuttle service into the city, i don't like to drive in big cities so shuttle service would have

need a some type of activity for the kids to do, i.e. arcade.

no shuttle service. too far from town centre.

cot was not comfortable but ok for small kids dinner was ok but not great for the money we spent service in the restaurant in the evening

kids below 18 can’t eat at the buffet dining.

the room was clean and we were able to ask for a late check out.

gym had potential

good restaurant and gym

gym was absolutely terrible for a new facility in a cold city like calgary

hallways and gym looks boring.

laundry facilities were used

more informations about laundry service

kids from the same unit were running the hallway and talking loudly at almost 11p

breakfast selection of food isn’t the best but it was all well presented and easy to access

indoor pool and spa tub were nice and relaxing

pool

breakfast offerings were fabulous

we didn't need the kitchen but omg it was perfect

shower curtain in walk in shower allowed water to pool on the floor outside the shower.

the breakfasts were excellent. even the

clean rooms comfortable beds and a great swimming poolud83dude0a

hot tub is small and crowded with kids diving and no one is reminding them

pool open till late

will not give you extra towels for your kids, and don’t care what’s so ever about you and your stay

was clean, tidy and they even accommodated my early check in which was very, very appreciated.

pool time should be a little later.

ned by hotel) just across the parking lot

clean modern , offered a nice selection for breakfast both hot and cold

provided breakfast was fantastic

free breakfast included fresh fruit, yogurt , egg, sausages, toast, muffin and oatmeal