food and drinks were much too high exstortionate they just think of a number and double it the bar staff were

only bar food available

allowed the dog in the bar where we could get a snack and a drink without abandoning the dog in the room or the car

ease of access, close to motorway, dogs allowed in bar area. friendly staff.

food available in the bar was simple but filled our need, there is a restaurant just up the road which is walkable and we

has a restaurant but didn’t seem to open but the snack bar had a goo selection to offer

bar still open for well earned drink

have to have what is available in the bar for breakfast, bit limited especially if you do not speak spanish

bar food was standard but very reasonable

friendly but dogs not allowed in bar or restaurant so caused a bit of a problem as if it's pet friendly you expect dogs to be

- large private parking area - a few minutes away from burgos (by (+) exceptionally quiet location, secure on site car parking, very comfortable and well equipped bedroom with en suite (and bath (+) parking is very secure, and the nearby burgos cathedral is definitely worth a visit

beautiful, quiet gardens, complimentary laundry, great value dinner

free laundry

outdoor laundry facility for those on camino

hot hot water, outdoor cold pond for feet, free laundry facilities, lovely 5 star hotel feel and gorgeous surroundings

amazing stop on my camino!! comfortable, peaceful great food. and laundry!!

been here it s very convenient on the cross spain route clean comfortable and nice easy snack bar at reasonable

the staff were very helpful, the room was good, the food in the bar was excellent.

ideal for overnight stop on way to ferry menu diario excellent value and breakfast ok also a bar serving

bar for a coffee or drink

the room was very comfortable the staff very pleasant and he s got a nice bar and restaurant

there was a bar but not always open

staff in the morning at bar could be more welcome for the breakfast

ich started serving

opening the window led onto a noisy balcony which was used by bar customers

the bar didn't provide any snacks or tapas of an evening - it was the restaurant

as we are only stopping overnight we eat at the bar but excellent value and good food

very convenient for our trips. staff always helpful. kids area is fantastic.

liked it very much found it hard to access the car at night as i needed something for the kids.

the bar served excellent food which could be taken to your room

the room was very clean and nice. the bar and restaurant very good and the personnel very nice.

nice swimming pool

pool is absurdly gorgeous

in the bar area we had the same experience

the most beautiful swimming pool - gothic style

the pool area service could be better. often plates etc not taken away.

ready to accommodate whole family(2 adults + 2 kids) with beds ready, linen, towels,amenities

parking and size of the gym

lovely large rooms, cleaned every day. facilities of a pool and gym was a nice bonus

pool was very nice and big enough to actually swim in it in the morning, when there were yet no kids

nice indoor pool, and decent gym hotel wise

room service was prompt and nicely presented

great location, room spacious and good wifi

breakfast tea in the room or kettle, heating doesn t work, paper cups, no fridge, no spoons, no room service, feels very budget

the bathroom is well equipped and designed, with places to hang my laundry

wifi fast

does it really take 24 hours to do laundry at the price of 30 euros?

wifi was inconsistent.

wifi didn't function at all and the staff wasn't helpful about that

position is superb. secure garage. good breakfast. friendly staff. wifi was fast.

it smelled like the laundry had been left in the wash too long before drying

we have inter communicated rooms so very convenient for our family of 2+ 2 kids

room service only available after 8pm was limiting especially after a long journey

there was fresh water and jars of candy for a little nibble by the reception area, and a bar and a nice place to lounge

staff helpful, lovely bar area where dog was welcome

the room service dinner and buffet breakfast were very good

need more staff - there were 2 members of staff on duty for the bar area & the restaurant

bar and bar staff

the bar hours were not accommodating to pre dinner cocktails

very convenient for a short walk to the cathedral and main restaurant and bar area

allowed me to drop off my big luggage 2 weeks before the check in date and when i came back, even early check in at 12pm

tried to get ice for the room for a pre dinner drink and was told no ice until bar opens at 8pm!

mini bar was empty and breakfast was not good enought for 4 stars hotel and too overpriced

3) hotel did not respond to email prior to arrival

finally we ordered room service and it took one hour when they told 15m

poor wifi

good breakfast and room with some street noise from bar opposite

wifi not very reliable.

no fridge / drinking water in the room, no bar and no lounge

comfortable beds, very clean, black out windows, great location near plaza, good wifi.

looked a bit limp but there was a great bar round the corner doing good spanish style

free wifi internet worked well the breakfastbuffet was good with good choices but

the location is amazing, the room is clean and has the breakfast in time and is good and the bed

the wifi was spotty, but that was ok

excellent breakfast

a lovely breakfast room with everything available all day long

really good buffet breakfast

wifi very slow and iffy with lots of disconnects. unsecured system.

modern, clean and comfortable bed. parking including ev charger.

great location, friendly people. quite and spacious room, good wifi connection.

no room service available late night and no drinks available at the room

room service and location

good parking facilities, friendly staff and very clean.

staff during the check-in where only because we had two kids they made all the pressure to upgrade to a suite

excellent snack bar menu

greet me, and started to making trouble with checkin in, we are family of two adults and three kids, and i always book 2 rooms for 4 adults without any additional beds etc

staff were excellent and the cafe was great. we used room service, which was excellent.

clean, bar right in lobby, just across bridge from center

tried food at the bar that was part of the hotel and i am pretty sure it made me sick

nothing all was good restaurant bar downstairs very convenient.

the breakfast was better in the bar as in the restaurant (breakfast buffet)

very quiet hotel with a bar on site

fact that they have removed the underground parking facility

excellent grill/restaurant in addition to hotel dining room. lots of parking

there's plenty of free parking and it's own well priced petrol station

clean, good wifi

easy parking

good tapas bar and supermarket very close

for a bottle of cava in room mini bar which we didn t have, didn t even see one in the fridge

lady on the desk allowed us an early check in with a smile

the bar was disappointing. no red wine.

breakfast experience was marred by the resonating sound of the dishwasher being loaded behind the bar area in the breakfast room

excellent wine bar with access from reception area

the wifi was not great. it cut out constantly.

very central, early check in 13.00 very nice and helpful staff

clean cosy and wifi easy to find staff lovely and helpful.

nothing really. bit surprised the wine bar didn't have any sherry!

room service very helpful very nice bathroom

no 24h room service

the views were incredible and the room service options were amazing

no kettle in the room bar not open no restaurant menu in the room no drinks menu with the room service

covid measures in place, room service was ordered in from an outside source

always had good wifi access in the hotel but, this time, we were in the room furthest away from all other areas and

also the senor who checked us in and also served food and drink at the bar was excellent

the wifi was good in the room

daytime bar is amazing, good to go there for drink and food before the evening bar opens.

no bar fridge for cold water but staff happy to provide ice in glasses

the breakfast was a classic bar breakfast

staff, food, cleanliness all amazing. dogs allowed and ev charger

to find, nice bar and excellent restaurant

plenty of parking, very reasonable pet fee

proximity to motorway, friendly staff nice bar area

modern room and bathroom and cafe bar who were very friendly and served good food

lots of parking available with its own restaurant and bar on site.

wi-fi a bit patchy in rooms, but adequate in bar and restaurant area.

to be close to exit of motorway- which it was - but surrounded by truck park and industrial area

the bar at the front of the hotel is well used by locals and travellers