very nice pool area outside

bar took 17min to find a wine bottle opener to pour me a glass of wine

did not know there was a parking lot at the back, probable if a sign could be put at the front to direct guests for

i can't stress enough that there was not enough parking and renovations were also being done and the contractors were taking about 4-5parking spots

i was directed to get hot water from the fitness room, but it was just luke warm, not good for making tea

liked the pool and gym ice water and coffee availability was

the bar and grill were inexplicably closed on sunday evening

great location view and late check out

made a very unfavorable recommendation about where to have a few cocktails after the hotel bar closed

from the desk to the bar and kitchen staff

the gym is brand new and has everything you could need for a gym away from home

we could not invite the little cousins to the pool because it was only for register guess

staff was excellent! room clean, bed was very comfortable, has a nice little gym!

pool towels awful, sheets not soft, pillows lumpy, bathroom ugly, cobwebs over sink, terribly rough

the pool looked inviting but i didn't have swim wear

the rubber ducks in the bathrooms. the hot tub and pool. close to stores. beds are exceptional.

view was peaceful, there was a pool and exercise room, a breakfast area

a very nice pool completes the

pool and hot tub

full breakfast with many options

staff was amazing, room was impeccable and breakfast was so yummy

excellent breakfast pool value staff

the pool area was lovely, as was the breakfast area

the double room, pool was nice and clean which my daughter loved, breakfast was decent and plenty options, extra

was supposed to be a breakfast to take, but i didn't see anything

the size and comfort of the room were excellent. the breakfast was quite tasty

pool area however wasn’t refreshed for the next day

no one has no clue about pool hours or what was going on with the other staff at the hotel

the bar and swimming pool could have been open that would have made my stay more pleasant

to the hospital, great variety for breakfast, and a friendly bar tender made for a perfect stay

hotel was very great ,one thing would been better would be to offer breakfast not just

clean, comfy,good breakfast, overall very nice hotel

excellent value, convenient to i-81, clean, comfortable, complimentary continental breakfast

different breakfast selections would be nice

did not have breakfast

breakfast was great and because i am a hilton honors member they let me have a 1:00pm checkout time

great breakfast

breakfast was great there was plenty of hot fresh options

the location was beautiful. staff were exceptional. breakfast was great.

over average breakfast for us standards

you must give matthew at the bar a chance to do pairings for you

only thing that i would mention is the local rooftop bar a few doors down was very loud and the ear plugs provided by the hotel worked to cancel out

the bartender was kind to offer a glass of wine at the bar after last call for the night as we arrived

the bar and food area was not completed when we stayed

bar and restaurant

my kids almost exploded waiting to get it

we loved the amenities on property such as the pool/hot tub, regency room, steam coffee shop, and the lobby area

they have multiple restaurants on site and a spa which i unfortunately didn't get to try but may be back for

we stayed there to take the kids all over the hotel to see so much vintage and historical items and art

the room was well kept and had a wonderful shuttle service with helpful staff

the pool and hot tub are actually open.

shuttle to the airport was very nice and also i had great interactions with the staff

accommodating, but what i loved most was the gentleman that checked me in gave me a room near the pool and exercise room and on the first floor for an old lady that meant everything

of the young kids were running around like a bunch of hooligans but kids will be kids when there is no parental

room was clean and roomy. the bistro was very good glad to have the airport shuttle

temporarily ran out of eggs and other hot food items at breakfast

the breakfast was good and the breakfast area was very clean

free breakfast

liked nice and responsive staff, good breakfast, swimming pool, but the highlight was the guest laundry

the indoor pool was perfect for my kids

the bar and grill

swimming pool was dirty and we didn?t get free breakfast

room was right across from workers doing laundry and they yelled at each other for about 2 hours

breakfast was great

we had dinner at restaurant the bar tender was very friendly and food was excellent.

love the little kitchen

used bacteria wipes on the kitchen and bathroom floor and the wipes were black

location bar rooms everything was wonderful

kitchenette and large lobby

bar was nice, the room was clean and cozy

and friendly staff, clean, comfortable and spacious room, good location and nice breakfast

no gym

whole hotel had a really strange smell - kind of like a mix between stale smoke and stinky gym - it just smelled 'unfresh'

the shuttle service!

very clean, great pool, delicious breakfast and the most courteous and helpful staff we've ever met

husband always goes to the gym to work out, but our son is a bodybuilder which have won many tournaments and my husband said

breakfast was great

the pool was closed- it was the main reason i booked here- kids were upset but we lived

wonderful heated pool

didn't clean our bathroom floors it was bad; and also they didn't vacuum, they made beds with my kids stuff under it; try to charge my tablet every night and in the

best breakfast of the chains motels i have stayed in and less noisy than any i have stayed in.

the service at this hotel is a1 . front desk to breakfast

to contact shuttle from airport, rented a car, no soap in the room

grandson enjoyed the pool

location, indoor pool, breakfast

hotel was one of the best that we have stayed in during our visits to roanoke, breakfast was good,pet fee was reasonable, staff was very friendly

breakfast was delicious too

comfy bed, good breakfast

the pool wasn't open yet lol, but all in all we had a good time

did not have breakfast

ll after breakfast was over)i loved the kitchen area and the bedding was awesome

no kitchen cleaner, no oil, salt. it is not convenient to use kitchen.

the size of the room and all the benefits of the full kitchen

the kitchen was clean and had everything we needed for our overnight stay

the small kitchen was convenient and well supplied

only negative thing i can think of is the pool was pretty chilly, i wish it had been heated

beautiful lobby with fire place and pool

fitness room was well stocked with equipment

pool area seemed dirty but we will enjoyed it and the kids were happy.

breakfast and coffee and employees

appreciated the hot breakfast

the cleanliness and proximity to the highway. the swimming pool was a blast with my boys.

the breakfast had such a variety of choices and we all looked forward to coming back a few days later

the pool was open the shower had great pressure,stayed hot and those of the room was way bigger then i

friendly staff, pool for the children, breakfast was good

i asked if the washer and dryer worked because the elevator didn’t work and i had to carry our laundry up 3 flights of stairs

told when we first arrived that if my little dog stayed with my mom i wouldn’t have to pay the pet fee for that night but now i’m being told that i have to pay the pet fee even if he’s not

pool was open and very well maintained

pool was very clean and taken care of of

no breakfast

along with laundry facilities

staff worked excellent with an issue i had - thanks breakfast wonderful - full compliment

i tried to use the fitness room, but the equipment was dirty and there was no air conditioning

there is a small fitness center & business center

would be wonderful to have more vegetarian breakfast options

the girls from the front desk very nice ,the room clean , the beds comfortable, open and spacious pool

room smelled like dirty gym clothes, there was a pungent odor and nothing “could have been done” about it

off the interstate, heated indoor pool, clean, dog friendly and comfortable

breakfast was ok

clean, comfy beds, pool was great, staff was very nice, close to downtown, breakfast was great with quite a variety of

room wasn't the king i booked the ac was was makin some loud noise all and the kids in the room next door very

the breakfast of scrambled eggs was very good. yogurt and fruit too.

no shuttle bus at 4am. no breakfast. and no coffee either. in room coffee maker was inoperative.

room wasn't the king i booked the ac was was makin some loud noise all and the kids in the room next door very

and the room service delivery of chinese

noisy, located in front of the laundry area. very busy poor lightning in the room.

breakfast and so comfy sleeping

laundry facilities were good

the gym room needed a vacuum and there wasn’t a remote control to watch tv while exercising…

the pool was great, my kids and i really enjoyed it

no pool

the pool and gym were out of order

best fitness center i have ever seen in a hotel. and i manage a gym so i'm hard to impress.

smart tv and hdmi hookup available, laundry facilities very clean, elevator clean, no bad smells, gym was nice and clean no smells john who works at the front desk was exceptional, extremely

a senior , i would like the parking area with brighter lites, especially back entrance

i liked that there was a pool, and the hotel was nice , the room was a good size.

very comfortable. friendly atmosphere. clean facility. good breakfast.

breakfast was great, cleanliness, cookies , comfortable, price

the pool wasn’t clean very cloudy

honestly, we have no complaints! maybe keep breakfast open until 9:30 am.

very clean, friendly desk clerk, and wonderful breakfast attendant.. and breakfast was awesome!

that front desk staff went above and beyond, the room was absolutely beautiful, and breakfast was very good

breakfast was good very clean hotel

the breakfast buffet was convenient, though fairly limited.

staff were friendly. rooms were clean. breakfast was good. i wish they had a waffle maker.

friendly front desk clerk, the room was clean, the beds were comfortable, the breakfast area was clean and well stocked and the staff very helpful

three very upset kids

then after arrival you discover that the pool, gym and all other amenities are also unavailable “due to covid”

was traveling with my service dogs yet still was charged pet fee, was then given a room that was disgusting: poo and pee stains on the carpet, dirty bed

room, pool, & rest of facility was extremely clean

good breakfast

the green dirty pool

breakfast was good. the staff was pleasant. the gym although small was okay.

knowledge of area, cleanliness of place, nice pool with towels, good breakfast, small fitness room available for

although it rained it was hot outdoor pool not very clean

breakfast was perfect and the staff was so gracious and helpful

water pressure in shower and the size of the pool towels

great breakfast! comfortable beds! quiet place! friendly people!

breakfast was great, attendant was on top of everything

breakfast was also included

small pool

was fantastic including the hot breakfast

staff was friendly, place was clean, breakfast was good

by herself: answering the phone, answering questions, checking people in, getting towels for the pool, answering the phone and doing an excellent job handling it all by herself

oh, they even have an indoor pool

pool was empty.

i really like that we can bring our fur baby with us and the pet fee isn't bad either

breakfast was excellent

pool had something in water that made you not wanna swim

good breakfast

and tile was dirt and sticky, room had a bad smell, the ac was not cooling the room enough, parking lot looks like nobody take care of clean it

liked the fact that had to reserve pool

the breakfast was amazing! i was not expecting it to be so good! kudos to the kitchen staff!

friendly staff, excellent breakfast pool was freezing so we couldn't use it

no large mirror in room. was in room beside pool and it was noisy.

the complimentary breakfast was a nice add on as well

the breakfast was great, and the location was great

clean, reasonably priced, breakfast provided and convenient.

breakfast was good and had everything you'd expect, and it was hot and plentiful

the breakfast was great!