awesome brand new serenity swimming pool and a wonderful kiddie pool

the pic of the kitchenette looked absolutely beautiful, it was just ok

liked the kitchenette

staff friendly and accommodating,,,especially ashley at the pool bar and jasmine the host,,,

the food at the pool side bar and grille was super good

the kitchenette had silverware, cups, glasses, towels, etc

i was given a free room upgrade that included a kitchen and large patio which was so relaxing in the evenings

apartment directly at the beach, seaview from our bedroom, cute little kitchen and a big bathroom

nice, clean room, we had a full kitchen, very nice option

bathroom was awesome and kitchen area/ sitting area was nice

lots of great activities for kids.

pool side bingo, hanging out in the cabana lounging on the beach and the happy hour at the tiki bar

plenty of activities for our kids to partake in

pool close to our unit was being remodeled so we had to walk with kids to main pool area

the margaritas at the tiki bar by the pool

more for kids to do

) and workout in the gym

big pool, hot tub and restaurants, but it wasn’t even a problem traveling back and forth with kids and senior citizens - either you walk on a lovely path lined with banyan trees or take the

has a wooden walkway to the gym and tennis area across

also need a full set of weights in the gym

enjoyed being able to cook daily for my children in the wonderfully built kitchen provided with all the cooking wear i needed

beach and pool right at your doorstep

pools close to early, food at the resort as well as its serving staff were horrible and very pricey

having access to the marriott pool and spa next door was a huge bonus as the main pools and hot tub for our building closed at

location, cleanliness, beach area, pool, spa and location to attractions.

were like sleeping in heaven- outdoor bar was lively-indoor restaurant not very crowded except for breakfast which was overpriced

were dirty was left over room service food and dishes for several days staff at the front desk did not know how to extend

5 star customer service- front desk, room service, support staff, restaurant staff, even the marina manager was helpful with our inquiry

great pool, tiki bar, dining, boat taxi service, and a village with shops

marina and amenities including the pool and outside bar area

the kids loved the outdoor pool, too

location, friendly and helpful staff, beautiful suite with kitchen, great daily continental breakfast, pool, big exercise room, laundry room, social hours,

separate bedroom with door, two tvs, and kitchen with full-size refrigerator and dishwasher.

hotel staff are incredible and the pool simply

the suite was very nice, quiet, clean, comfortable and with easy access to the pool and gym

it had a nice little laundry room

the pool area was clean, neat and safe

no laundry

friendly, tia and tai working so hard for our breakfast, the location, the beds and the amazing pool

the next morning i obtained the key to the gym from the front desk

nice staff, good breakfast

no guest laundry.

the hotel could not provide me with coin operated self-service laundry facilities.

pool is somewhat small.

scale in fitness room

loved the view from our room - amazing view of the beach while we ate our breakfast

from the origami folded towels and high quality toiletries to the fully supplied kitchens & in room washer & dryer, you’re both pampered & feel at home

fridge/freezer/ laundry facilities in room/ microwave/ cooker bed was so comfy

free umbrellas and loungers on beach paddleboards, kayaks, towels a nd free breakfast buffet

beds so comfortable and big great kitchen area with huge fridge the reception area always smelt so lovely like tropical coconut ,

pool was excellent, staff very friendly and knowledgeable

the spa gets a 12 out of 10

services like the spa are booked well ahead

the pool is also gorgeous

very modern facilities, spotless clean, several food options, live music events, car parking with ev chargers, wifi everywhere, direct beach access

loved the location, heated pool, on time breakfast, friendly staff, clean room, adequate parking, balcony and price

the pool was clean and the pool area was nice and clean

the quality of the breakfast has gone down. some things where cold

location simply is, but the bar playing loud music until 1030pm makes it hard for families with kids

loved the location, heated pool, on time breakfast, friendly staff, clean room, adequate parking, balcony and price

no pool,no snack bars,but 2 very nice restaurants on the roof

pool tucked in corner in shade in afternoon

i wish room was bigger and bar stayed open later

the bar area is great and the music is always fun

didn't like the fact i had to cross the street to use the pool or go to the beach when i went on the website to get the room it didn't show me that i would

the convenience of room, to bar to beach, was just awesome

i liked that there was a laundry room for guests, since i stayed there for two weeks

the restaurants have a great view and you have access to the bar and food from the beach

food was great grandkids loved the pool and playground

nice pool, loved the beach playground for my kids

breakfast was very good and the staff very personable and friendly

kitchen in the suite could have been a little better stocked

some of the tile was falling off in the kitchen and bathroom

the bed was so comfortable and there was a complete kitchen with dishes and silverware

sofa bed mattress i would only recommend for kids

no waffles in breakfast but the pancakes were good

rooms gym breakfast employees were nice parking easy to reach fort myers beach and sanibel

nice clean hotel. great hot breakfast and very helpful staff.

breakfast was amazing

it was close to the rv park the people we were visiting were at.

t on our floor), fine sand everywhere

their laundry facility was a little better

the food in the restaurant is amazing. room service was excellent and very fast.

didn t do room service daily

u r sitting at the bar relaxing and as soon as gate closes, u hear that annoying noisy

not much except proximity to beaches …organized concession area, gym and laundry.

the free laundry is plus for me, also the pool was nice

hotel has a lot of imenaties, pool,work out room,free laundry and each room has a kitchen in it

free laundry is very convinient and practical. nice place to stay, nice and friendly staff.

asked and it was done in a timely manner it was perfect the facilities were awesome had a pool a gym laundry

our hotel room, elevator out of order the whole time, icemaker didn't work, wash machine in the laundry

loved the fact that it had a fully supplied kitchen so we didn’t go broke eating out all the time & the grocery stores were within walking

awesome hot tub and pool that no one used but us while there

the gym wasn't open....pool furniture could use cushions? i am reaching here : ) have a nice day

very clean and super friendly staff nice pool the rooms was amazing

it looked new, and the personnel was friendly; i loved the fact that it has a pool and a small gym which is convenient

the pool was beautiful, clean and never to crowded

breakfast, clean rooms, relaxing pool, excellent, welcoming, and helpful staff, centralized

pretty much everything. good staff, comfortable stay, yummy breakfast.

great new hotel, clean, friendly courteous staff and a great breakfast served every morning.

the pool was clean and large with a nice jacuzzi

the pool area very small for a hotel, but everything was good

were attending a wedding and i was able to call ahead and ask for early check in

was cold so the pool was cold, wish they would have turned on the pool heater

the pool stayed open until 10 so we always went when we came back from watching sunset

kitchen was fully stocked with all we needed, including

has a dining, living and kitchen area

of our shower's drain backed up when the kids took a shower and the front desk people leave at 7pm

a gorgeous place, with spacious rooms, kitchen, and living room, and terrace, everything with a lovely decoration

cleanest, staff especially essence nearby places ,beach,and the kitchen & jacuzzi

advertisement in regards to size of the apartment, no gym, no tennis court

place has a great starter kit for a pot of coffee, salt, pepper, dish soap & a load of laundry

the pool and hot tub were super nice

needs a larger pool

the pool was also a nice little break for the kids

our room was very clean and comfortable, and the pool area was also well maintained and clean

the wifi was intermittent on some devices, about 1/3 of the tv channels worked consistently, and they

liked the breakfast, the pool, and the space in the room

good breakfast, fast internet

breakfast, cleaning

i loved the pool and the sports bar food they have inside. staff was very professional.

did not need the shuttle this time but used it last time

also liked that there was a restaurant and pool

very clean. has a restaurant and sports bar on site. appreciated the laundry basket in bathroom

pool was also

laundry facilities avail and ice machines conveniently located

they rooms was nice and peaceful and breakfast was

the breakfast was dreadful. plastic plates etc-

possibility to wash laundry and use the pool

the laundry room wasn't working so i had to leave and find a washer

the rooms had everything we needed, and it was great to have the full kitchen

the breakfast selections each day

paying so much for laundry liquid

laundry room needs remolding

love the space in the rooms and the kitchen area.

didn't like the fact that there wasn't any meat at the breakfast bar

breakfast was horrible. coffee was horrible.

breakfast assortment was all very good

good great value for the money + a decent continental breakfast.

breakfast hours

so while this hotel doesn't offer any amenities like breakfast, a gym or an indoor laundry facility, it really doesn't matter to me

can't say anything bad i have been here for 2 months and they have been great pool is always clean the staff is

snapped when i asked for a late check out

there fault but i do understand cause of the covid19 the breakfast area has been cancelled cause they sure do have a great breakfast

would of been fantastic if there was a coffee maker available in the room due to no continental breakfast area due to

the wifi was good and the cable was a good quality and offered a great selection of channels

had breakfast out it was great ,over all we had a great weekend the place was clean can't complain

tight parking lot.

breakfast would be nice if they had a little more the just the waffle machine, and toast, also laundry machines were not working because they are super old

room was fairly nice, staff was nice, location was great, parking good and pool seems to be nice

i had to cover my kids ears

had a great 4 th floor view of the pool which was very nice

breakfast very poor.

we walked downtown everyday to get coffee and breakfast

the complementary breakfast and location right next to a dunkin donuts

staff at check in and breakfast station were friendly and helpful

the pool was not operational but they offered us free access to the pool at the other hampton inn

fact that there was no swimming pool available and they offered a swimming pool in the

clean comfortable and great breakfast selections

staff was friendly and helpful, and there was a nice breakfast

kitchen with coffeemaker and fridge maybe a microwave don't remember i didn't go to the sky bar i had a concert ticket im sure it has a fabulous view next morning had breakfast really good

clean nicely decorated hotel in lively downtown area..on a decent price. nice rooftop pool/bar.

location is perfect. roof top bar nice for a meeting spot valet very accommodating and friendly.

wrong with hotel except not informing pool and bars closed

the pool could use some work

two staffs that served breakfast and happy hour, manny and kelly, are wonderfully people

fruit and pasteries were few and sausages not very good and no potatoes at breakfast

breakfast time can be extended to 9:30 or 10 am rather than 9

the kitchen definitely came in handle

luckily the rooms have a small kitchen so we just cooked in the room

pictures and description of the room made me think i would get a room next to the pool and not one facing the road

great staff, helpful and kind. good fitness room too

pool was nice and never crowded, the view of the pool from the balcony was nice, the rooms and

not really for kids

were so thin they don’t provide an actual comforter, i had to go buy some throw blankets for my kids cuz it was freezing in the room

great price, clean, fairly close to beach. pool was refreshing. breakfast was decent.

very good location. silence. great breakfast, nice and helpful hotel staff

quality of there facilities. great breakfast.

we were there for over a week and found the front desk staff helpful with local knowledge like golf courses and tourist information

pool area was nice

wish the heater to the pool had been working

second floor, exercise room, and laundry.

clean rooms great breakfast good location

beautiful, clean, parking , breakfast , space , king bed

awesome free breakfast

outside pool got a little tight with so many guests

pool was cold and lots of bugs. maybe the filter wasn't working?

nancy at front desk and the shuttle driver were very helpful and went above and beyond

great to have a complimentary shuttle to the airport

very clean and welcoming and shuttle to/from airport was great!

friendly staff and great pool area!

no laundry or ice available

good breakfast served up by pleasant lady who just kept smiling while making sure hungry travelers had

nonised the breakfast because i leave early

bed and food for breakfast

had 3 small kids with 2 adults

limited (likely from covid restrictions, so understandable) and the shuttle service to the airport was not running for our flight (again, uber price deducted from bill

it was hard for our kids to fall asleep

the shuttle was able to accommodate our 2 smaller kids' car seats and get us to the airport very early

the gentlemen who drove the airport shuttle was wonderful too

very accommodating, breakfast was very good and had nice selections

everything needed was available, bed, in room coffee, tv, internet wi-fi, laundry

gym is missing

clean has a pool laundry and king size beds

pool was closed

the shuttle service

it was clean, very comfortable, and spacious. shuttle available for transport to airport.

friendly staff, enjoyed the shuttle to shopping.

quiet, hotel shuttle to airport, all good

i had to wait a long time for the shuttle from rsw to hotel and he made it right

indoor pool

plenty of clean towels in the room and at the pool

the indoor pool, breakfast, location, and the housekeeping did a great job at cleaning and making the room

just the pool not heated

thing (that no one can really help at this time) was that online they're still advertising full breakfast and they hardly had anything right now

pool wasn't recently cleaned

plus the courtyard/pool area was a great place for the two families to relax around the fire for a pre wedding dinner

in close proximity to shopping and restaurants nice clean pool

pool and for pit area were great

didn't replace coffee, kitchen towels or run dishwasher

we appreciated the facilities, such as pool, gym and basketball

17 trips down the hall, down 2 flights of steps, out the door and around the tennis court and the pool to get to our car which was parked in a handicap parking space

the pool is so tiny and only 4 1/2 feet deep and had a basketball court beside it—not relaxing at all

the location, the pool, the size of the room, and the staff were very nice and helpful

great idea for adults and kids

when we requested shuttle service or blankets, the response was rapid

evening food bar and friendly staff

the amenities were also impressive; nice gym, pool, free breakfast, coffee 24/7, a free light dinner/snacks, two happy hour drinks each

super comfy beds great breakfast buffet great happy hour close to fgcu free airport shuttle

spacious clean rooms, friendly personnel. nice breakfast. very good quality for this price.

free parking and a good breakfast

the airport shuttle was great, outdoor pool was a little chilly, no time for the breakfast

very tiny swimming pool.

everything was immaculate, the pool was a decent size, the breakfast was fantastic with a lot of options, coffee is available in

the breakfast was great and the staff very friendly and professional

parking was good too

pool hours are very limited

shuttle driver was wonderful

pool area was short of towels once in a while and maybe some more umbrellas would be nice since it

amenities, flexibility with parking our trailered boat, pool/spa was well-maintained

location. near the airport. it had an airport shuttle that was in-service.

had a great pool, nice seating areas, a bar, and welcoming staff

to a spot under the lights closer to the main entrance after being harassed by a drunk guy in the parking lot at night that came out of the bar right across the parking lot

good room service friendly staff

breakfast was amazing,loved the bed!

the pool looked yucky

i loved the cleanliness, friendly staff, and free breakfast. it was great for the kids.

liked being able to do our laundry there too

breakfast was wonderful!

police were there at 5am to investigate but they were at the breakfast table at 9am

nice pool and gym

good breakfast, nice and clean pool, the bar

the hot breakfast was great!

nice pool and gym