great wifi

room service a bit pricey for quality provided

the room was lovely; the building was magnificent and there was plenty of parking

registration was given to the the staff on arrival and yet i still received unnecessary parking fines which is wasting my time to resolve this, time is important and especially when

hotel is very well run with ample parking and a good bar

decent enough wifi to work by

small bar - decent prices

parking available at rear but could do with

great location for our event, clean, warm and a wonderful breakfast selection

helpful staff room lounge & bar location very close to shipley 10 pin bowling value for money, especially for people who want a

we arrived there were a selection treats left in the room with a little note which the kids loved

kids running up and down corridor knocking on door although recognise this was not a fault of hotel

bar choices were very poor needs to update the whole bar experiences

sadly one member of my family felt unwell and i was asked to pay £10 per hour for a late check out when it was hard for to sleep in the noisy place in the first place

i also had access to the gym which opens at

couldn't get wifi in the room that we were in

hotel well worth a visit bar does lovely food especially pizzas good range of alcohol aswell as non alcoholic drinks lovely

d of corridor upstairs).

spool, gym and spa

we couldn't get any wifi connection but the 4g signal was good

perfect location and great value for money. spa bath a bonus.

ev charging

room service charge was too high

loved the veggie breakfast and the dinner menu - see photos

beautiful and very festive nice bar area very clean

arriving at 9pm and no food or room service available. had to go and find eatery in the village

the staff were very friendly and attentive and the breakfast was delicious

no wifi in the room

free wifi throughout

friendly and helpful staff. excellent breakfast. pleasant and quirky rooms.

dirty bowls being left in the corridor, thin walls, kids screaming up the corridors

wifi was a bit sporadic.

no room service as too busy with christmas party

no menus given out at breakfast, just told 'you can have what you like'

no kids menus so had to order them takaway

would be great if there was an alarm service as our alarms didn't go off and we missed breakfast

the bar stayed open very late for us which is always good when u have kids with you

it was my first trip away with three kids and they made the experience so much better

friendly staff had a really great sleep great breakfast perfect stay

central location pleasant, polite, efficient and informative reception, bar and restaurant staff clean comfortable room cheap car parking nearby public transport nearby

especially liked the breakfast table for the kids

beds were comfy and my kids loved the free access to the leisure facilities, free wifi and smart tv too

lovley breakfast was good kids enjoyed it will definitely visit

more seating within the bar for dog owners.

excellent scenery, hotel was good. room service was excellent.

room service tray charge expensive 5 and takes over 25 minutes to answer telephone

are always clean and tidy staff are always willing to help and the on site gym pool and steam room are a

also lots of kids running around reception area, it looks like you are housing a lot of immigrants, this is fine

users,comfy room, very well trained staff genuinely friendly,helpful management, guy at the bar obviously enjoys his job, very pleasant

nice gym as well i love this hotel , i was supposed to stay only 2 nights for my birthday but i decided

nice rooms good bar and nice reception the staff were lovely on hand for anything i needed really enjoyed our visit

bar prices are reasonable and available until midnight

the bar was very reasonably priced indeed, & the beer (shipyard ipa) was good

lovely spacious room , very clean , excellent waiting and bar staff

rooms were ideal bed was comfortable prices in bar were ok and staff very helpful

there was no phone to say they offered room service

don't be fooled into thinking that because they offer room service at hilton level prices and promote themselves as having a restaurant the food must be

thing room service meals very poor for the price

we ordered room service and excellent service again would certainly

no back up provisions for food due covid whereas other hotels provide room

close to the piece hall

nice bar area

poor wifi coverage and connection

plenty of parking

location, easy parking, good room service and wifi

very poor wifi signal.

bed was big and comfortable, the shower was lovely and powerful and the breakfast was fantastic

we had two evenings in the bar area and the staff were friendly and helpful, particularly when searching for an alternative

patchy wifi

the narrow lane access is blocked in one direction by street parking

excellent value for money, great food, lovely clean bar and handy for the airport

the pub itself didn’t open til 12 we arrived at 10 am i called and the staff let us in for an early check in they were super friendly and helpful the food was beautiful, the pub was great with

due to a last minute booking we really needed an early check in and they helped and catered to our needs which was amazing

let us sit in the bar area while our room was being prepared

were fab in the bar area

fabulous breakfast served by the beautiful 5 year old tia who was helping her mum.

excellent bar and delicious food at reasonable prices

large bathroom with a bath as well as a shower, large fluffy towels and comfy beds had dinner and breakfast at the hotel - very good quality and large portions owners and staff were all lovely and

oh and the breakfast is well worth the money beautiful

all breakfast were cooked to order no dried up food xxc

gym was not open at 6am when it was supposed to be, has to go and find somebody

staff went out of their way to bring me room service food even after the kitchen had closed

working at all , very frustrating but in the end the gentleman yashee given us discount and good room

can be improved more no lift in hotel as we had kids with us so it was only struggling

the location to the golf club where we were at a wedding.

wifi didn't work in the room

very nice room indeed, friendly staff, and nice meal via room service. great all-round.

staff were absolutely amazing, especially in the brasserie, bar and reception

excellent service quiet area free parking

2hrs inc steam and sauna) wearing masks in public areas nice breakfast and evening meal strong wifi

plenty of free parking

i thought she would of been able to use the gym but that is 16 yr olds

curtains in some of the rooms could do with a wash, the spa is in need of a refresh and a good

a bit more information with regards to this and room service choice would be good

spa / gym / room

great location, brilliant breakfast, staff very friendly,

hotel's fault, but awoken at 5am by a noisy family above us - kids running around and literally shaking the light fittings on the ceiling

hotel's fault, but awoken at 5am by a noisy family above us - kids running around and literally shaking the light fittings on the ceiling

beds a bit low needed a table between two chairs in bar area no where to put your drink

big room, good bed and wifi, good soundproofing

the hotel had a bar and restaurant which was outstanding

feel both in the bedroom and the bar areas

came with a good size decked terrace with awesome views, breakfast was tasty and a good portion size, staff very friendly and helpful

room was over the bar and we cld hear the piped music but this did finish around 11 pm when the bar closed

cooked meals, excellent choice of breakfast

great central location and friendly staff. beautifully presented dining and bar area.

bar with a good range of drinks,great location and a very good price for the room considering the

the bar lady was very nice

but we weren't in the hotel much - didn't use the bar or spend much time in our room

friendly staff, lovely modern bar didn't try food so can't comment on that

could hear the music quite loudly from the bar until midnight but that didn’t spoil our visit and we would definitely stay again

bar was busy due to st patricks day and the rugby but the staff were so helpful and friendly and

heating could have been better in the bar area was cold in some area during the evening.

we had a drink in the bar in the evening and all the staff were amazing

bar facilities were also good with very reasonably priced drinks with real ale on offer

in, the bar area was warm and welcoming

light & airy, friendly staff, and a great 'gin menu' at the bar with staff who really know how to serve gin with accompaniments

lovely and clean, nice bar downstairs, central to the town.

this meant the bar closed @ 8

to stay - only negative comment 'only wish it was dog friendly' you have dog biscuits at the bar and a water bowl in the

plenty of parking spaces and easy to find, dog friendly, reasonable rates

hotel is ideally placed for easy access to ilkley and one of the few free parking areas

it was a very peaceful hotel with free parking

lovely to talk to: luke at check-in, teighan behind the bar as well as kristine and catherine at breakfast

close to town center and easy parking

dated in need of a refurb, small bedroom for a double, with very small bathroom but the worst wifi i have ever experienced, maybe it was just the room

is very attentive, and actually remembered us from our last visit, the food is lovely, and the bar and restaurant are clean and airy

from reception to bar staff to the lovely ladies who clean the rooms everyone is friendly, professional and no

lovely staff, great room, and the gym and spa are superb

we had was the hotel would improve by having a comfortable relaxing lounge area away from the bar and restaurant area

little lodge on some lovely land my kids enjoyed seeing all the cute rabbits freely roaming the grounds room was lovely bed was

the penny bar is awesome and a must see

the place looks great on arrival the guest areas looked impressive, with a play area for kids the bar was a plus, so many b&bs claim to have a bar but they are very rarely a fully

the bar and dining area, though depicted in photos, aren't operational, potentially causing confusion

the penny bar have the place character the 'public' toilet floor was also pennies

perfect parking

good atmosphere in the bar and reception area with people abviously enjoying the place

breakfast brilliant with lots of choice

location bed very comfortable bar food very good breakfast excellent, plenty of choice for all tastes staff very friendly and

ample car parking and very easy access to the a629 dual carriageway without actually being located on it

bed was comfy, room was quiet, wifi worked better than it does at home.

ample parking with the town centre not too far away

tv and tea/coffee in the room was nice, as well as clear info about the hotel food and wifi etc

friendly staff, parking on site, very good breakfast, all the normal facilities and bar for weary travellers,,,not

e cheered up when we went to the crown pub nearby, though wales lost)

we found the staff spot on and the hotel had a lovely cosy feel, breakfast was really good

for my venue, clean, comfortable, reasonably priced, wifi well positioned tv with excellent choice of channels

45 a night with breakfast ud83dude0b absalute

friendly staff, breakfast included in very good price, comfy beds and room, great shower and great location

connect to the wifi - which wasn't ideal as i needed to work on my laptop

friendly staff good facilities .could swim or gym was included in price

bar meals were of good quality

wifi was pretty useless

the spa facilities were fantastic especially on a hangover

was quite old and slow and there could have been more gluten free dairy free options on room service

great spot close to leeds city centre. fab pool which the kids enjoyed.

it is an old building you can hear people above you if they are running about or if they have kids jumping around which cannot always be helped

customers had finished their breakfast and sat around chatting

complaints except the room service app wouldn t work and we suspect the night reception staff might have been smoking

the room service was swift and again staff, were great

the wifi should be via a password and you shouldn't have to register with an email address

location, plenty of parking would have appreciated ev charging points in carpark, room upgraded by reception and 15%

wifi and tourist information

particular thanks to front desk staff

so nice place. just the wifi is so wake

some rooms/bathrooms need maintenance and they charge 3 for room service

pool and gym facilities are value for money

was good and very clean and comfortable the 2 ladies on reception an on the bar tuesday 14th oct morning were amazing and vwry helpful with the mix up on late checkout the

friendly open bar and drinks area for warm beverages

rooms clean and tidy perfect for an overnight stay, bar and restaurant

breakfast it was not communicated to us that it was room service!

clean and lovely hotel, staff very friendly and seances early check in for us

room service was impeccable

wifi is very slow

hotel was lovely, breakfast really good, ample grounds and parking

location with lots of parking

was stunning outside and inside was just as lovely, excellent room service, it was quiet, the restaurant was lovely, all 4 of us said the food was stunning

peaceful surroundings and plenty of parking

lovely hotel, really nice staff and great location. brilliant parking. breakfast was excellent

excellent breakfast. also exceptional evening meal. the staff were amazing

wasn't busy with it being january, so very early check in was accommodated despite it being a saturday

also, i am on medication and had asked before my stay for early check in so that i could access a fridge, which was denied - fair enough, however i then

location for the rugby league golf cart to take us back to the hotel when we moved our car as it was match day really good size

friendly and helpful staff, comfortable room, good continental breakfast, parking, early check in

early check in great deskstaf, great view at the pitch of the cricket stadium.

we appreciated the free parking

the bar was closed when we arrived back, but that was probably a good thing

while small, the bar area was very sociable and great for chatting to others that has been at the cricket

free wifi and on-site parking

excellent location and good breakfast. off road parking, helpful staff

draught beer at the bar would have been a bonus for me

quite a lot of noise from bar, other guests & laundry room

it has a laundry, the price, location and the staff are so kind and welcoming, funny as well

the room was right under the laundry room, at the back, past the

it was perfect for what i needed couple of drinks at the bar and a bed for the night

staff were friendly, room was big and comfy and a good selection at breakfast

buffet breakfast cooked fresh and served beautifully presented

breakfast and bedroom

the restaurant looked quite acceptable in the bar as

early check in, friendly staff , fab location, good breakfast

beautiful setting historic building in wonderful gardens. very quiet and nice breakfast.

clean , fabulous breakfast ( proper sausages and thick bacon ) beautiful location and fantatically close to student

great breakfast and great facilities

location, early check in , friendly staff nice stopping in a place with character

everything was much as remembered, easy on-site parking, relaxed atmosphere and fabulous breakfast

not thinking early check in would not be possible leighton kindly said he would tried his best and came back a

kids liked nutella with breakfast

great breakfast choice my kids loved it. lovely room great stay

in addition, the room service workers don't give a refill of the

with my stay in leeds was great very friendly staff great food i had a pizza late saturday night breakfast was just what i needed sunday morning

rooms, the staff were friendly, great facilities, breakfast was fresh

staff, nice rooms and lovely bar downstairs

friendly staff offered evening meal as we would not be there for the breakfast would highly reccomend the

pete & his staff are great, stayed here numerous times very clean & good breakfast all in.

breakfast was one of the best i've ever had would definitely book again cheap deals on the bar too

comfortable rooms, good breakfast, friendly staff, kids enjoyed the pool

kids loved having the pool

the food was exceptional in the bar before we headed off to the arena which is so

pool area/facilities were very good, kids had a fab time

excellent breakfast and plenty of variety. also a great spa and gym facilities.

room service was delivered promptlyand hot, excellant

really good size tv in the room with great free wifi

room was clean with lots of extras included, didn t realise the spa and sauna were included so will deffo be taking advantage of them the next time i book

excellent speedy wifi that wasn't a pain to get into - i was there for work so that was a bonus

the man at the desk was bit rude and moody i felt like he was judging us the whole time and the wifi on tv would not connect from my phone but said it

in dealing with an issue, the food was great and the facilities in good order including the gym

kids menu was

very loud uncontrollable kids

rooms were clean with good wifi and good tv options

the beds were uncomfortable,unable to provide extra bedding for kids

safe great door lock feature, staff were welcoming and accommodating , quality linen and a lovely breakfast

the wifi connection was not secure and was a bit flaky

room was spacious with everything one would need, tea coffee, hair dryer, clothes closet, free wifi, tv

room , bar perfect

we had room service 2 out of 4 nights as it was so delicious

at quebecs many times, one of our favourite places for a little night away without the kids

wifi service sometimes lost when streaming

gorgeous decor, fabulous staff, comfy beds, fantastic late check out as standard on a sunday.

only bar food available, as no dining room for evening meal, but plenty of places to eat in leeds, well

wifi was decent too

room had a shower not bath i and my kids were disappointed

early check in was fab- car park was great- the sky lounge was so lovely with outdoor terrace - breakfast so much choice real value for

no gym

especially i appreciated early check in by kind staff after red eye flight

breakfast was a bit chaotic due to lots of people queuing for coffee machine and toaster so by the

terrace bar is only open on the weekend, which is a shame for those of us staying during week days

wifi seemed not to respond to email or social media, had to repeatedly use mobile data to send

standard you could get any type of drink as a resident and not have to resort to our room for room service

room service very speedy

kota burger) and said it was amazing we would definatly come

room service menu was not available 24hrs - some meals were but others not, including the kids menu, which was precisely what we wanted to order after the concert

we arrived early as at a wedding

can't think of anything at all. bar service was possibly bit slow!

the restaurant and room service menu was limited; especially at dinner time.

enagers) were running between the rooms and banging/slamming doors at 11pm

early check in, pleasant receptionist, lovely breakfast and the bed very comfortable.

the bar staff were also very attentive

did not eat at the hotel, but found the bar very comfortable

small gym, great breakfast

delicious breakfast and a proper pot of tea.

at hotel earlier than expected and was given early check in to my room

staff at breakfast were friendly and professional during a busy breakfast service

the wifi is great

early check in, saved us from the cold outside. really friendly staff

we arrived 3 hours early, but got a free early check in as the room was ready which was a lovely bonus

breakfast was excellent

location staff rooms and breakfast was great too

decent gym facilities for a city hotel

the drinks in the bar were pricey

loved how there was a swimming pool and gym also

we also had late check out

we enjoyed the use of the hotel gym followed by a late breakfast, which was consistently good and plentiful regardless of our last

location quiet room and gym

having to go to reception to sort out late check out

cleanliness great bar comfy bed really enjoyed our stay

beautiful and modern, we loved the welcome message on the tv personalized to us, there were free laundry facilities, room service, and may i mention the excellent service by the excellent staff

having access to the rooftop cocktail bar was also a lovely addition to the start of our night

it was exceptionally clean and tidy and the breakfast was great

immaculate hotel, excellent gym facilities open 24hrs which was great

although i wasn't expecting the restaurant to re-open the kitchen, it would have been really helpful to offer to order in something to eat in my room

nice clean fresh room. lovely and quiet and comfortable. felt safe and corridor quiet nice gym

breakfast. ran out of eggs for breakfast just

breakfast nice, facilities good

modern comfortable and classy, the breakfast was also very nice

top bar was excellent

room service was prompt

gym and swimming pool are great

gym and swimming pool are great

restaurant and bar staff equally welcoming and

staff lovely, and breakfast was really nice ud83dude42 we didn't have a chance to use swimming pool or the gym, hopefully next time we will

we got back to the hotel after being at a retirement party and the bar was still open which was great

bedrooms were modern and clean and parking is great

excellent breakfast, and v popular italian restaurant on site or by room service

early check in friendly staff good breakfast

got early check in. great staff.