heated pool and hot tub were clean and relaxing

very clean, great service at bar & a wonderful breakfast.

location room breakfast convenience

breakfast could have had better variety for people who didnt eat bread type foods

the swimming pool very nice and the gym excellent

very convenient location, friendly staff and great room! very nice breakfast for us too!

equipped kitchen for folks staying for a while

safe precautions. bagged breakfast was very good.

the to go breakfast was also very convenient

breakfast was great

the staff were very friendly. great restaurant downstairs by the pool. room was very clean.

great location, and our plan was to just relax by the pool all day and having a bar and grill just footsteps away made it that much more enjoyable

location it is walking distance to the promenade. pool and outside restaurant.

great location, and our plan was to just relax by the pool all day and having a bar and grill just footsteps away made it that much more enjoyable

there is a small gym area however the air conditioner doesn't work well

sweet pool area, quiet surroundings, super friendly staff.

pool was overly coordinated me and my children’s eyes were burning and turned red after use

guest laundry was most convenient, fitness center was well equipped

please add more shade options to the beautiful outdoor pool area

cat running around in the hallway from people that lived in hotel with kids....

having two rooms was great since we were with kids

nice, the room was clean & spacious and the facilities were perfectly maintained

clean rooms , free parking and good facilities

the bar inside has decent food

all the staff from check-in to bar to cleaners were all very friendly

the hotel is also close to a lot of restaraunts and the complimentary breakfast is amazing

we loved the cooked breakfast and the locality of the hotel. beside the water and quiet.

modern room with full kitchen.

rooms with everything your needed. bathroom was awesome. kitchen was very complete

breakfast was exceptional, plenty of choices

little lizards everywhere running around the kids thought that was an absolute delight

the pool not very inviting

in spite of covid they even managed a hot breakfast and great coffee

website says it has a restaurant there is no restaurant they have a tiny little bar with some cookies and candy and free

i felt as if they thought my grand kids and i had some type of infectious disease

very big and modern room. nice gym.

quick walk to the beach, great pool and easy to rent a boat to cruise around in

bike and boat rental, spacious rooms, in unit washer and dryer, small kitchen space, a sense of security, and right across the street from the beach

nice 1 bedroom. helful staff. ample parking. great pool. rooftop area.

pool was clean and never busy. they always had towels stocked outside as well!

the pool was incredible

good room good gym

i love this hotel, the room was very clean and spacious....!!! and the breakfast was great....

i haven't used the gym or swimming pool but looked nice

love the grounds and all the activities that the kids can do

the hotel had a great little water park

my grand kids loved the pools and water slides the staff was wonderful

facility is beautiful, and my kids love the pools and water slides

the water park.

we go downstairs to fix that again… go to the spa and ask the spa to charge massages to each corresponding name/room

tikki bar very lovely place for an evening drink

loved the spa and the beach was the best part of our stay

staff, especially josh at the pool

my massage at the spa was perfect and the view in my gulf tower room was superb

wanted to do laundry but you had download an app to pay. so i wasn't about to do all that.

the pool and breakfast were a great perk to add to my business trip

nice staff, room and breakfast

staff, clean room, pool, breakfast and coffee

pool area small, not enough chairs

blessed golf and water park- christmas ambiance was a beautiful sight to see -

we did feel that the staff were not informed of information they should have known like shuttle times and our tv didnt work with the a

golf couy

golf courses were not opened at tiburon. we booked because it was a golf resort.

had to do room service

clean lovely hotel great facility's great beaches near by great breakfast and pool

our kids rated this hotal the best on our trip to florida

breakfast, although only continental, was of a good quality, albeit very carb / sugar heavy

the pool area was lovely, although we didn’t use it as too busy sightseeing

bar is convenient

happpy hour between 5:30-7:30 the breakfast buffet included fresh fruits, breads, all kinds of meats as well as a chef making omelet,

possibly a small bar out by the pool one elevator was broken

breakfast wasn't as good as i thought it would be.

room was perfect, some space to relax when the kids are sleeping

hour the evening before, snacks, wine, beer and cocktails were available and soft drinks for the kids

paid full retail for a suite and was never told that two restaurants and the spa would not re-open until september

is no view of the beach from the hotel lobby, restaurants or pool

grounds being mowed with noisy gas mowers while guests are trying to enjoy pool area

men who worked at the pool were very ignorant made fun of my husband countless times

easy connection to a golf course and a large spa centre

included breakfast, liked bike riding daily with complementary bikes also liked social hour and laundry facilities

swimming pool, good facilities, good breakfast, good wifi

plenty of chairs and shade to spend the day by the pool and really appreciated to toys for the kids

clean, big room and well equipped kitchen, friendly and helpful personnel

we enjoyed everything, pool,breakfast,kitchen...great stay!

now we can’t wait to return with our kids for the perfect family weekend getaway

hotel gym was amazing

the staff was always friendly and helpful, the rooms are beautiful and the pool is great for kids and adults

felt there could be more afternoon/pool activities for kids, since it is such a kid friendly hotel

the gym best we have ever seen

the gym was

the staff, the parking, the room, the pool/spa, the restaurant/bar, the coffee machine, the free valet, the

very nice pool and gym

super comfortable beds, great gym, great shower pressure, great lobby and a great steakhouse

ula's)

laundry and dryer for $1

spacious rooms with a separate living room and a kitchen. comfortable beds

from the window, balcony, tasty breakfast, good location, free parking, spacy bathroom, lake, laundry, iron

were hanging their laundry on the balconty in the front of the hotel and really talking loudly with no regard for

the room was really clean and the breakfast was pretty good, gym was ok.

very nice breakfast, very clean all around!

pool deck was immaculate

the kitchen was well equipped if you wanted to cater for yourself (we didn’t)

and tidy and included a bar, free breakfast, restaurant, pool, games, cool outdoor patio, free laundry, and arm band for room entry

clean room, friendly staff, good breakfast, a lot of things to do.

the pool was really nice and the beach was beautiful

pools, customer service, room

nice pool area

were great kitchen fully stocked laundry in room front desk staff very accommodating beach was beautiful sugary sand and

all units accommodate a full kitchen

beach toys available for kids - no need to bring your own shovel, basket or whatever :) 4 gas grills available at the pool

a 2 bedroom looked like it was just recently renovated with all new furnishings - new floors and kitchen

great pool for kids (3.6 depth in each side and large wide steps)!!!!

has a dining, living and kitchen area

we like the beach,the proximity to restaurants,close to shopping and a nice pool for the kids

the construction meant no gym, some unforeseen noise, no breakfast or eating area, etc so none of the listed amenities were

wonderful pool area, and great though meatless breakfast

gym facilities were great

loved the balcony! the pool area was nice and clean.

was some kid noise from corridor inside pool area on one afternoon

pool and for pit area were great

pool wasn't recently cleaned

in close proximity to shopping and restaurants nice clean pool

plus the courtyard/pool area was a great place for the two families to relax around the fire for a pre wedding dinner

pool is heated and has some shade to use if needed

kitchen lights was not working

the room was great, with the kitchen

the pool is so tiny and only 4 1/2 feet deep and had a basketball court beside it—not relaxing at all

with kitchen

free dinner kids stay free free breakfast and free alcohol free pool and spa

saving on laundry is a good idea but it would be easier with more towel bars and hooks

nice pool, gr8 gym and a modern lounge to hang out

that lorrie on front desk was able to accommodate us for an early check in.

flight was delayed and when arrived at the airport, i had to call the hotel 3 or4 times for the shuttle

good shuttle-service from/to the airport

pool hours are very limited

almost forgot, they served a great breakfast too

the pool wad nice and warm as well

think ) at check out

we arrived back to the hotel after a concert, there was no parking

great shuttle service to airport

was close to the airport, had a shuttle, and restaurants around the corner

my friend asked about the shuttle and the gal was very rude to her

pool and hot tub are also exceptional

nice people, really good pool and jacuzi.

the pool was small and they didn't serve a complimentary breakfast.

everything the pool the staff the location the people very nice

newly renovated rooms and public areas, lovely swimming pool and loungers, and great location.

small and low kids size toilet that was oddly angled to allow door clearance must have been an afterthought

access to the gym and easy parking. good breakfast as well

breakfast area was very clean all the time by an employee

i also loved how they had regular sized waffles and 4 mini ones you could make for the kids

pool upkeep.

kids running up and down the hallways

it was close to the airport. there was a hotel shuttle.

we had the nice heated pool to ourselves and the staff was super nice and friendly .

24hr airport shuttle. driver was patient when we had to set up the car seat for the baby.

the free airport shuttle is an amazing amenity

the bar and pool were top notch and the gym was one of the best i’ve seen in the area regarding hotels

pool & restaurants on site. casual atmosphere. good location.

good, it was a quick trip to watch the champions tour golf and needed a place to stay for the night

the only thing is we wish breakfast was kept open later than

breakfast was on point

awesome pool and tiki bar onsite!!

beach chairs were comfy and the kids play area on the beach was awesome

property, a kids and adult pool, friendly staff, clean, and the food is above restaurants standards

we have an infant, so having the kitchenette was very helpful

room is huge and very clean and has full size kitchen appliances and the beds are very comfy, the balcony opens into the pool area

the rooms are clean and spacious, the kitchen is great for making meals instead of having to order food for every meal, which could get

waitress at poolside bar was somewhat rude. pool bathroom wasn't always clean.

beach bar menu items were good - especially the grouper tacos

the staff at the beach bar are very nice.

location has everything beach, pool bar and restaurant

and pillows good staff efficient, sunset bar well designed

i think the one guy is a little quick to shut the pool down at the slightest sign of a storm rolling in

don t provide room service if you are staying for a few days

laundry on site which made it easy to bring home clean clothes

the bar tender was sweet. easy check in. no issues with room beautiful view

people are still on beach and pool area until this time and they close

shuttle to the airport- fantastic shuttle driver

also, the breakfast was fresh, clean and with healthful options

free parking and a good breakfast

the shuttle was a huge plus and the bus stop right by was a bonus

the shuttle driver to the the hotel was very grumpy and not kind.

4 bars, 4 restaurants, gift shops, parasailing and jet ski rental, volleyball, pool etc

noise from lower bar was loud suggest rooms closer to south end of hotel

we had 3 weeks a suite with a kitchenette, the suite was comfortabel with a balcony directly on the beach side

was very clean, perfect location over the bar, we were 3rd floor

the pool area another faucet to rinse off your feet before going into your room so you don’t track in

our kids enjoyed the pool

the actual main hotel had the pool, bar and restaurant

i wish room was bigger and bar stayed open later

its location , its reasonably priced restaurant on sun feck free parking. pool snd beach

good atmosphere at the new bar at the pool

the pool is also gorgeous

we didn’t hear a lot of repeats at the pool but we didn’t hear any of jimmy’s hits… only b-sides

pool bar expensive but great tikki bar over the road

services like the spa are booked well ahead

really great drinks and food at the pool bar appropriately named it’s 5 o’clock somewhere

a shuttle from the airport would have been amazing!

the parking is very limited.

kids loved the heated pool and jacuzzi a lot

gym was an after thought, a little disappointing

the pool was beautiful

breakfast had good options, the staff were very kind, the bed was more comfortable than most hotels

ability to check in prior to arriving on app, hotel is clean, cookies at front desk, top hotel breakfast

the swimming pool was very clean

the breakfast could use improvement.

breakfast ending at 10:00 am. breakfast on saturday and sunday should be until 11:00 am

breakfast was great - eggs, bacon, pastries, cereal, yogurt etc

the pool location.

lovely pool with very comfortable sun

room, very hard mattress, poor pillows, very low and uncomfortable toilet, very small pool for so many rooms

nice complimentary breakfast served daily

pool was nice could be bigger. more than twenty people fool.

besides its pet friendly and has ev charger available in the parking lot

pool was good, if a bit small

at the bar and at pool side was inconsistent

i absolutely loved the rooftop bar and fire pit

the wifi worked well

pool was a little small but who goes to naples just for the pool :)

treadmill is not user friendly and the gym is small but it s functional

very pleasant stay with a caribbean vibe, nice heated pool, close to shops, restaurants, boat trips etc

the gym was so disgusting

was so wonderfully decorated, the air was crisp and clean and the pool was great for kids

environment, breakfast, amenities and location.

everything and will be back soon the kids loved it?

is in the bar area seemed a bit high

they breakfast is really good too

oh, and we loved that the hotel has a shuttle to the beach and the stuff member even took us to a nice coffee shop we wanted to go to on

the location is amazing. the pool area is a lot of fun and the staff was very good.

price is extremely high for the services provided, they claim to have a spa but it is just a massage service

the gym is well equiped for every level of workout

poolsode bar service was poor. we waited 1/2 hour for our server to return.

pool area was not nice and garbage in the front of the building the garbage place was super full

room was nice bed comfortable and full size refrigerator. pool and gym nice

i felt at home it has a nice kitchenette from pots and tableware everything you would need as if you were home

asked and it was done in a timely manner it was perfect the facilities were awesome had a pool a gym laundry

everything!! security! full kitchen! friendly and accommodating staff!

30 am by noise from the adjoining laundry room

also wish there was a guest laundry onsite

breakfast is very simple, prepared in the bar area by the barman

quite a small pool with only a few sunbeds. the bar only sells wines and beers.

at first said room wasn't ready but we waited a bit in bar area and soon told room was ready

the option to have a small kitchen with fridge, stove & table is a must

laundry facilities were broken

jacuzzi and laundry facility not operating during our stay.

laundry facility couldn't be used as the washing machines or dryers we defective and there was no

needed some dish soap, dish towel for kitchen sink.

/ great pools the staff were fantastic and friendly especially the concierge guys great free shuttle into town and the

room has no toiletries except a bar of soap, no wash clothes either which i would very much preferred

we loved the spa and pool area too

the club facilities are excellent- lovely pools, great gym and tennis courts

the shuttle to the beach offers chairs, towels, umbrellas which is great

the room was a suite with separate living and sleeping areas and kitchenette

although i did not use the pool, it was visible from the room and appeared clean and tidy

location, kind personnel, enjoyable pool area, quiet atmosphere, very clean

nice pool area. woman in kitchen was very welcoming.

it has coin laundry available

quiet safe location, excellent breakfast, very clean quiet room, friendly staff.

i appreciated an early check in.

indoor pool is very good

no shuttle service after 10pm. :(

laundry was out of order

you can eat breakfast buffet was excellent

in room laundry facilities was a bonus, especially with wet swimsuits and sandy clothes

were great, room was spacious, location close to the square, facilities wonderful, breakfast yummy

fridge/freezer/ laundry facilities in room/ microwave/ cooker bed was so comfy

from the origami folded towels and high quality toiletries to the fully supplied kitchens & in room washer & dryer, you’re both pampered & feel at home