awesome brand new serenity swimming pool and a wonderful kiddie pool

the pic of the kitchenette looked absolutely beautiful, it was just ok

liked the kitchenette

staff friendly and accommodating,,,especially ashley at the pool bar and jasmine the host,,,

the food at the pool side bar and grille was super good

nice clean rooms comfortable beds good breakfast nice pool

i think the breakfast should have more variety of bread (only bagel) and fruit (only banana)

it looked new, and the personnel was friendly; i loved the fact that it has a pool and a small gym which is convenient

clean, quiet, great staff, great room size and nice breakfast.

the pool area is clean and peaceful with not too many people in it at one time

the bartender at the pool was the only one working

their were restaurants that were in walking distance and were a great option for traveling with kids

coffee shop for snacks and coffee, not enough space near the outside bar to sit and enjoy the

5 star customer service- front desk, room service, support staff, restaurant staff, even the marina manager was helpful with our inquiry

marina and amenities including the pool and outside bar area

nice staff, good breakfast

no guest laundry.

the pool was close

breakfast was an added surprise most places dont have as good of a breakfast eggs were yummy and i

breakfast was good but would recommend more toasters to allow more people to be up there and

breakfast was sub par

like everything about my stay, even the breakfast in the mornings was very delicious!

debbie and her husband ron do the breakfast bar in the morning which was out of this world so good everything they had sausage they

friendly and courteous staff and clean rooms. nice pool area

very friendly staff and great free breakfast. pool was also very nice.

comfortable king room, pleasant acccomadating staff, nice breakfast.

breakfast included in stay was delicious

small but very nice gym

breakfast i was overrun by people with little kids thinking it’s ok for the kids to wander around etc

room pool and staff

people very unhappy for at the street with kids because the hotel canceled their reservation

a little disappointed the breakfast is no longer at ihop...but the breakfast was good.

balcony overlooking the water and pool.

service, the view (above the pool), the housekeeping staff that came and knocked on the door when i got the courtesy late check

have a complementary breakfast at ihop

i enjoyed my spa experience very much as well

the hotel is beautiful with its pool and ocean views

more for kids to do

gym circuit and weight equipment are plenty but very old

we never even discovered the big veranda& pool& bar & kayak rentals until the last day of our visit when we had no time to

parking is an absolute nightmare

need dedicated parking for guests. always a hassle finding parking.

room service in morning in was very appreciated

very small parking lot

parking was not adequate

wasn't aware that room service is every other day unless requested and didn't have any clean towels

the pool needed to be cleaned

outdoor pool was cold.

hotel is located close to amenities all within walking distance, the pool was very warm, we were concerned we were close to the road but there was not too much noise

tiki bar closeby

the pool was nice but could have been cleaned in the mornings.

kitchen supplied well, but no coffee only filters

beach and pool right at your doorstep

had a 2 bedroom, 2 bath,with fully equipped kitchen

i do wish there was a light for night time swimming and spa enjoyment.

needed something like a piano bar with couches and chairs for adults at night to socialize

loved everything until it was a charge saying i was at the spa and was charge until they figure out it was the wrong person

roof top pool is amazing

loved all the fun — food, pools, spa and drinks— under one roof, so to speak

place is do relaxing i just wish one of the restaurants and bar stay open till 2 am at least and the grocery shop if not some vending machines would help i

great location. love breakfast included. pool and workout facilities were nice too

pool was closed and locked so there was not a single outdoor area where we can set and relaxed

i wasn't aware the pool wasn't working.

had a wonderful view large tv large comfy bed there was a fridge and microwave plus free yummy breakfast very nice

no pool

the pool area was nice and clean and kept up

the pool could use some work

the hotel was under construction in which we were not told no coffee or room service

it s a beautiful view and the pool looked so nice

bar starts late, pool a bit small,

breakfast was supposed to be free i book a free breakfast and i ended up paying for breakfast

the guy who's does the breakfast is a great guy and does a wonderful job

loved the pool and restaurant was delicious!

the breakfast

every other hotel where we have stayed offer a complimentary continental breakfast

pool and hot tub were as advertised as well

laundry facilities were useful

the rooms were really nice, the breakfast was good, and the staff was very friendly and helpful

a major issue, but the tile grout around the bathtub was discolored, and the kitchen counter could have been cleaner

hotel staff are incredible and the pool simply

pool was clean a cute little kitchen to cook

very clean and super friendly staff nice pool the rooms was amazing

a change machine and laundry soap machine would be a nice touch, but change was available from the front desk

awesome hot tub and pool that no one used but us while there

my husband and i, and another couple that went with us spent out last day at the hotel pool

was no guest laundry and i was really needing to wash my clothes

a good place for this price. the kids liked the pool and the hotel is close to everything.

only thing that i was upset about i was there by myself with my kids for a week and was put in the back of the hotel

no laundry facilities.

the pool area was clean, neat and safe

perfectly located in port charlotte, good value for the money, nice pool, very friendly staff.

fitness room was very minimal.

even though there is a kitchenette área, there were no supplies like plates, cups, silver or cookware to use with

only thing that could find for constructive criticism was the pool needed cleaning but everything else excellent

no breakfast (when you book hotel with breakfast) just a little bag (snack), nothing in the kitchen just coffee

i was putting back some laundry soap where it belonged

breakfast could have had a few more varied items.

the pool was closed~over did chemicals.

snapped when i asked for a late check out

that was the purpose of me getting the room cause of kids birthday to enjoy them self not sit in a room

good great value for the money + a decent continental breakfast.

star are very kind and friendly, but was out in room 144 across from the laundry room and got 2 nights were unable to sleep due to over 8 people doing one load of

nice modern classy but down to earth rooms n decor, but most of all, the heated pool

breakfast was the same every morning.

staff and pool

the worst part was when room service knocking on door at 9:00 am and second time open the door when i said no service and

refrigerator, microwave, free wifi worked well

nice room with good wifi

laundry wasnt working well otherwise everything else was great wish they haf different stuff for

friendly staff they have nice and clean outdoor pool we enjoyed it

comfortable bed and nice kitchen area

loved having a kitchenette in the room, so handy

nice size kitchen with full size refrigerator

i was given a free room upgrade that included a kitchen and large patio which was so relaxing in the evenings

nice, clean room, we had a full kitchen, very nice option

staff was great, loved the pool area and hot tub.

we loved the nice lobby with a bar and grille.

hotel restaurant and bar was very good and young waitress and bartender was excellent.

were attending a wedding and i was able to call ahead and ask for early check in

that my kids enjoy be in the pool.

fitness facility was smelly, humid, no fans or venting. room had worn and stained furniture.

loved the tiki bar and the luxurious atmosphere

i had to leave and that there were no golf cart charging areas it would be nice if there was as once i get there i don’t want to use

it had a murphy bed for our kids to sleep on, a full kitchen, and a master bedroom

from rooms in various buildings to main building because the resort is large- a resort golf cart service for older guest or disabled guests to use from room buildings to main center for

value for the money, close to everything, nice pool with adequate chair space and sun, free breakfast, free parking

comfortable. very, very clean. great breakfast and very generous. super staff!!!

the pool was nice and warm and the room was excellent

my room smelled like someone forgot wipe down walls in kitchen stove greasy

the bed was so comfortable and there was a complete kitchen with dishes and silverware

the breakfast was dreadful. plastic plates etc-

bathroom by pool

the breakfast could of been a little better as in selection

guest laundry services were not in service. breakfast area is too crowded.

one of the pillow case had mouth stains. breakfast is not much of a breakfast.

breakfast and staff exceeded expectations. and the cleanliness of facility was exceptional.

more staff needed to assist with breakfast hours

breakfast was great

pool and gym were closed

hotel seemed newly built or renovated. rooms were very clean. good hot breakfast in the morning

breakfast was good and perfect

the pool and grill area ..

the spacious room with the full kitchen and the cleanness.

luckily the rooms have a small kitchen so we just cooked in the room

the included breakfast was great and a lot more choices than most other hotels at the same rate.

the pool area was perfect for sitting and relaxing

access the fitness center using room key

there is a small fitness suite that's useful, although you will need an imagination of what to do unless you just

great pool and courtyard

pool area too crowded... for me... but business must be good!

the staff was exceptional, the breakfast was very good. the pool area was well kept.

very good location. silence. great breakfast, nice and helpful hotel staff

and the complementary breakfast is warm and delicious

the amenities, including a pool and a delicious complimentary breakfast, were a great bonus

selection on breakfast items

great breakfast!

the patio and view was great and the kitchen for extended stays is nice, too

had a small kitchen area, and the sink outside of the shower/toilet

in room laundry facilities was a bonus, especially with wet swimsuits and sandy clothes

ocean view, generally friendly staff, well equipped room with full kitchen, washer-dryer.

the area and the pool

awesome free breakfast

second floor, exercise room, and laundry.

breakfast was awesome

the pool was available too

free laundry is very convinient and practical. nice place to stay, nice and friendly staff.

would have liked to use the pool more but the people that were there every day were less than desirable cursed and smoked non

guest laundry is free and a real plus because of my extended

it was very nice clean i liked it had a kitchen thanks

not much except proximity to beaches …organized concession area, gym and laundry.

nice pool great location had a great time

nice, well supplied kitchen area

the mirror and sink outside the toilet, and the separate space/room for the kitchenette and sofa

i like the separation of bedroom and kitchen and living room. very comfortable.

the food was great and the employees from the kitchen made sure everything was clean and stock for breakfast

in the gym didn't work 2 out of the 4 days i used it

pool was nice and cool

the place was clean and had a pool and gym. people were friendly enough and always has a smile.

pool was very nice

plus movie theatre, shops and other restaurants within walking distance, or using free hotel shuttle service

door between pool and lobby did not open readily with my room key card.

the room was very clean & spacious, they are one of the few hotels offering a quality breakfast of fresh fruit, sausage, scrambled eggs, omelets, bagels, cereal

our room was very clean and comfortable, and the pool area was also well maintained and clean

the wifi was intermittent on some devices, about 1/3 of the tv channels worked consistently, and they

clean, friendly service, large breakfast selection.

were expensive beer especially so it was easier to go to local bars for half the price

services like the spa are booked well ahead

pool bar expensive but great tikki bar over the road

pool. rooms. bed comfortable. inside store. 4 restaurants.

beautiful resort, enjoyed the pool, beach, spa and sunsets

good atmosphere at the new bar at the pool

pool tucked in corner in shade in afternoon

the actual main hotel had the pool, bar and restaurant

music from bar was really good

good atmosphere at the new bar at the pool

we will be sure to request the pool side when we go back

i loved my room with a balcony overlooking the sea, comfy beds and a small kitchen area

room did not have a kitchen like the one i had the previous month

great bed, great view, amazing sunset, great pool, great restaurant

in the room there was a mini fridge, a counter with a sink, a small kitchen like table, and another table that was like a desk

nice pool & jacuzzi

their laundry facility was a little better

nice location right on quiet section of the beach with an excelant restaurant and room service

t on our floor), fine sand everywhere

enjoyed everything; the luxurious room, the cabana tiki bar and restaurant, the chloe's restaurant on the 3rd floor, the pool and the staff was incredibly

i have to take the kids in but other than that we always try to book here

breakfast was good but is the standard breakfast for hotels

bed comfortable, pool looked nice and air was cold

nice heated pool and a hot hot tub!

pool and gym were open severed breakfast

pool closing at dusk is ridiculous

nice pool and gym

hotel is great; everything you need: pool, gym, full bar, free breakfast

we came down with a large group for kids pop warner game and they wanted to play and hang out while the night was young

i believe the pool was heated but it wasn't water was to cold to be in the pool.

excellent location and very good breakfast included.

laundry

it had a good breakfast and located near the highway which was convenient

have liked to have known that the lobby a d fitness center were under renovation

pool was nice and with pretty warm water

my kids and i enjoyed the cookies and i enjoyed the coffee and awesome breakfast

it was right off interstate 75 and near my final destination. also, breakfast was outstanding.

even enjoyed the pool a couple days

clean room and nice breakfast.

pool area was a pleasant area to sit outside & soak up some florida sunshine!

breakfast was very good

liked being able to do our laundry there too

and the pool was

hispanic older worker at the front (so mad i can’t remember her name) was amazing to me and my kids

no hot breakfast, strictly grab and go little bags

pool is not heated so is not used

nothing room was clean,quiet. nice pool area

great to have a complimentary shuttle to the airport

we did not use pool but looked like could use some maintenance on water.

the pool was clean and well spaced for the patio area

pool for the kids and breakfast

the staff was very friendly it was very clean the pool area was amazing

pool and jacuzzi were unbalanced but it was because of all the rain

i didn't like the laundry facilities.

breakfast but that was due to covid