no indoor pool.

the girls at check in were wonderful and the service in the sushi bar was just as good.

ample convenient parking and the room was clean

ordered room service and the food was great

families we were with had the same complaint and none could sleep through the night since all our kids woke

distance to many restaurants, bar and restaurant on site, pool and fitness center, nice touches in room, courtyard and game room

everything, the decor, the room, the pool, the sauna, the cassette player in the room

only 1 staff member at the front desk. trying to coordinate checking in issues with spa guests

the pool and spa were under construction so we didn't get to enjoy those, was the main downside

from its lobby to the rooms to the extra amenities which i took advantage of (hot tub/jacuzzi and gym)

the pool

pet fee it’s also very high $75

bar service was great and the staff very helpful and friendly

location , price, indoor pool

the drink at the bar was very expensive

helped us plan our days, gave us restaurants to visit with our kids and even hikes to go on in the grand canyon

the breakfast was always great, as well as the staff

liked everything about it from the bedding to the suite laout to the pool to the breakfast sausage links

it was nice to have a separate sitting area for the kids

only has an outdoor pool and it was closed due to weather

pool closed

frowning could hear lots of noise from room above loud mechanical noise from hotel possibly laundry

great room, breakfast & great price!

the breakfast-to-go was a plus. i liked the ev chargers too

filthy and the babies were filthy up having to crawl or walk on them 4 bus loads of religious kids turned up at stupid o clock and the noise was ridiculous all night - no sleep for anyone

would have been nice to have an indoor pool and a restaurant attached to the hotel

no room service for families that were staying two nights. rates were expensive.

this hotel is clean, breakfast is more than expected

laundry facility was on the 3rd floor which wasn't very convenient

hotel was excellent with all its facilities like the breakfast, pool, sauna and gym

breakfast was good

breakfast was substantial

the equipment was broken in the gym room

spacious room, comfortable bed, kitchen/breakfast area nicely styled and spacious

guests laundry: (dryer did’nt work)

room was clean and organized! staff was nice and helpful. breakfast was good.

also, the complimentary breakfast was filling and provided enough variety to satisfy us each morning

the kitchen was very welcome, the location is extremely convenient, and the breakfast was very good

very clean nice pool

rooms breakfast

i must say it was very clean but during our two night stay room service did not come once

hot breakfast, pool, free-parking, no road noise

my kids loves going swimming in the indoor pool, and the breakfast was great

shops and restaurants in walking distance and even a walmart in case we needed something for the kids, like medicine or snacks

about are stay was good would stay here again when kids are even comfortable that is a plus for me and they loved it here

the pool and spa was nice

spacious property, clean rooms, great pool and spa .

i had to say one negative thing it would be the excessive amount of chlorine in the pool and spa but i also understand why

most all garden inns have bar and food in the evenings. this one does not

the bar soap left a filmy residue

don't know if it was next to the mechanical room or the laundry

the pool was perfect and my kids had the best time

pool was out of order

enough chairs spaced around in the courtyard to allow parents to sit around watching kids play with snow

during snow provide more space and snow areas for kids to play, slide down, build snow man, etc.

the beds were very comfy and the kids thought the pillows were super soft

friendliness, safety procedures for customers and staff due to covid-19, clean, complementary breakfast and the kickback drinks and food

decorations amd so fun to see the little kids, dogs, young families etc

getting out of parking garage after checkout you must have your key still

not the best parking situation

gym and laundry available

central location, cleanliness, hot breakfast, friendly and helpful staff, laundry facility

laundry was an added plus, as we were traveling for 2 weeks

and hot tub room felt rather high-school-gymnasium-like due to the harsh, bright overhead fluorescent lighting

laundry machine i’m super efficient and cheap

$50 pet fee, plus $10 extra room fee per jight, super tiny room, and 2 beds

we had late check out so we could relax on sunday morning and have a late breakfast

telling me it was 11:00 check out time and i had made an arangment with the night manager for the late check out at noon

appreciated the late check out

we enjoyed the restaurant for dinner & 2 of the bars for live music (1 acoustic & 1 band) (-)is a little bit of effort with no lift and a room on the 2nd floor and the balcony bar on the third but that s to be expected with a stay in an old (+) and amanda at the bar was super sweet with delivering meals to our room (+)the style of the building and the bath ! everyone is very friendly, great bar attendee ! (+)) the two bars were way fun and the bartender (unfortunately i do not recall his name) in the lower level bar (+) right in the middle of everything and there is a bar upstairs and downstairs (+)staff was great the upstairs bar was great (+) bar staff lovely and friendly easy

have some modern upgrades like a keypad lock on the doors leading to the hallways with the rooms, wifi, and 3 or 4 bar/restaurants within the building

they say pet friendly but they don t tell you until you check in that you have pay a pet fee.

room service was awesome

the kitchen had everything i needed without me having to ask the office for supplies.

24hr guest laundry was available for use although we didn't use it due to our schedule

i appreciated the late check out as my boyfriend worked late and came to visit me at the hotel

the breakfast was wonderful and very comfortable dining environment.

liked that it had a guest laundry room, location was convenient from the freeway, the breakfast had a great

was exceptionally friendly, hotel was nice and clean, love the guest laundry and breakfast was excellent

the cleanliness, and pool

both the swimming pool and the juccuzi, were out of order...

you have to go outside to enter any area...office...laundry. its set up like a motel

on-site laundry was great to use

we appreciated having use of a guest laundry - but see below -

dryer in the guest laundry did not dry very well - we were on a schedule and so could not take another 45 minutes for

perfect for all my needs; laundry, pool, free breakfast, close to stores and restaurants, clean, cable tv, and friendly staff

hotel shuttle was unable to pick us up at amtrak station.

we were able to park our 48ft race trailer right next to the hotel, that's why i

due to covid,the gym was not open

wifi was also spotty in the rooms

the loin op laundry left a little to be desired.

great swimming pool and business center

the indoor pool was fun

only draw back was our head board was against the gym wall so we could hear people working out with the bar bells

clean and good breakfast options with friendly staff

friendly staff, very clean & great location. also enjoyed the breakfast

there were fire pits, laundry facility, store in the office and extra parking

we also very much enjoyed the indoor pool

laundry is accessible 24 hours which was super helpful

unlimited access to the laundry room

the cabin atmosphere. my 15 yo son enjoyed the pool and the woodland out back.

don’t like the second building as it’s not too far but still not close to the pool and the view is not so

small pool, small room

our kids loved the breakfast hall with shuffle board to play

ask for the building near the pool

the only downside was there was no internet, no microwave in the room, and the pool could have been nicer

i would have loved some healthier breakfast items though (less sugar)

the library was beautiful as well and they also provided a quick breakfast with scones and muffins

local bar right in front

very spacious- a perfect set up for friends or families with kids

our kids loved the loft sleeping area

and the pool was great for the kids

i lucked out on parking

gym and game rooms close for covid-19 not there fault but sucked never the less, the buffet again

i love the location and my kids love the pool

site restaurants especially kid-friendly bar spenser’s, updated bathroom, trains for the kids to look at, efforts to reduce waste with toiletries

accommodate a room facing the parking lot so i could keep an eye on my car show vehicle

i only wish that they had a breakfast bar in hotel

laundry was a bit expensive

the kids enjoyed carriage ride and all route 66

plenty of parking

breakfast is great

plenty of parking

i liked that i was able to make tea for my kids and to warm up after playing in the snow

nice spa and pool, comfortable beds, clean laundry facility, delicious breakfast.

the workout gym also had very little equipment to workout with

breakfast was ok

everything was great ! i will definitely come back :) breakfast and the pool were also amazing.

was near laundry room to where we could wash clothes

we didn't swim because the water was cold abd it could have been warmer in the pool area.

we also appreciated the laundry facilities and the kindness of the night shift staff, particularly david

rooms, music, breakfast

room was large and very comfortable and we got a wonderful balcony overlooking the pool

the gym was very small. the pillows were not comfortable.

i wish the bar stayed open later.

the pool and hot tub were excellent