the kids club was great

chef did a great job in preparing food staff were friendly and helpful ace gym

wifi, good breakfast, value for money with gym and pool

spa facilities come with the price of the room, with a large pool and workout gym

the parking is a bit confusing.

the hotel also offered great facilities, such as a gym and swimming pool, sauna and steam room which were well-maintained and provided a nice way to

the swimming pool was fantastic the kids had a ball could t get the out of there the slide was the best fun both for kids and adults

hotel is lovely, only the bar area decor lets it down, the rest of the building is fab

my husband was working, i was not so an early check in was really appreciated

pool with indoor slide was a huge hit with the kids as were the pancakes for breakfast

were not offered wifi upon arrival. could not find spa. room service did not work.

wanted room service and they didnt have enough staff to deliver room service

blowing hot air on carpet hall outside bedroom door, seemed quiet dangerous, esp walking by with kids and large suitcase

was a big grubby, not what i expected in a 4 star hotel, spa facilities were not great, again for a 4 star hotel

great, had 2 single beds and they were unbelievably comfortable and to top off a great stay the breakfast the next day was the best i had at any hotel

gym seemed to be good - didn t use it

in ideal location i booked the studio apartment which gave me the option to bring food along for kids to have as a snack we had a microwave toaster kettle and fridge in my room it was very clean

that you would require all within walking distance even cinema and macdonalds which are great for kids

spacious, comfortable, restaurant and bar on-site, easy parking, friendly staff.

welcoming, personal feel. good facilities. nice new gym.

good mix of tradition and modern interieur. wsimmingpool, workout range, free parking

was perfect the room was spotless the car park was a fine size the pool was fantastic for the kids 10/10 already rebooked to stay

nice hotel - excellent room service

was perfect the room was spotless the car park was a fine size the pool was fantastic for the kids 10/10 already rebooked to stay

disability parking at front door that we could see

stayed with my kids and they loved it, the room we had was great and plenty of space for the 3 of us

food in the bar is incredible alongside the great staff who gave the bar a great atmosphere and they make some

staff were so friendly and professional from the reception to the bar and restaurant

it was absolutely no problem to leave the car in the parking lot for a few more hours

a little short on parking spaces

use of pool and gym

lovely lobby great pool

the swimming pool and gym were great

pool was great and accessible from each floor on a lift which was handy

but the gym closed a bit too early

the kids were happy enough with their beds

not 100% on this being a family oriented kind of hotel, our kids are 8 & 10

check-in was very quick, i arranged room service for breakfast and both the meals and the service were excellent

we arrived late and not possible to get room service

no phone in the room for calling room service

good atmosphere in the bar and library

the spa is quite small.

we loved the coffee bar and we appretiated the free laundry service

interested in making cocktails than looking after other guests jug's of miwadi drinks for kids

ease of check in and savoy bar was great including the food

went for a swim in the pool but it was so busy with kids lessons, i only stayed 20 minutes as lane swimming was removed

great big bed, very comfortable, the only complaint is had was room service was not great, but the instructor tommy in the pool area was lovely, very helpful and

we particularly like the secure parking which was underground

bar only had one waitress who was also covering room service deliveries

loved eveyrthing about the hotel great staff so comfy for aduts and kids

bar and restaurant area very nice

beautiful view. friendly staff. beds so comfy. two adults plus two kids 12 and 6

the gym could use an update

it would be great to have spa robes

kids loved the pool

said it all above the good and not bad but i dud have like to been able to bring kids swimming

bit of noise from the bar when it was being cleaned late at night but our room was directly

a family friendly hotel,one of the staff told off one of my kids for just sitting at the reception area

time as the bar was in full swing and there were a number of families staying there with their kids further reinforcing the family friendly atmosphere

nice walk to city center and drop off dry cleaner/laundry 2 min away

location and easy to get parking space

wifi is terrible

services and food comfortable and clean bedrooms 100% recommended spa services 100% in special the steam

from the spa and pool to the restaurant and rooms

the kids say wifi bit slow in the room

g concept 2 rowing machine etc)

poor wifi

good gym with free weights and two racks

food was amazing breakfast lunch and dinner, couldn t fault the place would definitely stay here again

the manager was nice enough to squeeze my kids into the pool schedule

our kids adored the petting farm and visited it twice in a few hours

room was very spacious and the food in the bar was great and the breakfast was fantastic.

there is open farm for kids.it's really nice.

from the moment we arrived, everything was smooth and convenient parking was easy and accessible, which made check-in a breeze

breakfast could have been better but that may be just a matter of personal taste and choice

parking, friendly staff, good breakfast, clean & quiet bedroom.

we were happy the restaurant offered room service

the shannon airport; it was our first hotel getting off the plane and they were able to give us early check in too

parking, friendly staff, good breakfast, clean & quiet bedroom.

from the dinner to the breakfast it was delicious

the pool

hotels have scrapped room service charge if guests prefer to eat breakfast in their room, h & j haven't

total relaxing ,great late night food ,good music ,excellent pool and gym

did get a chance this time to use spa or pool as short visit

hotel has a pool and gym

and good for value bar food

one night kids coming in and out like yo yo banging doors, woken up at 6 am that following morning

i was there with 2 small kids

food in bar was excellent and very tasty

free parking, friendly staff, and a good bar restaurant