wifi worked well, breakfast was excellent and included in price

bus stop right outside the door so easy access to anywhere for just 1 fantastic cafe bar and the staff were just brilliant thank you pedro, luis, sonia

bar staff ensured i could order a sandwich and was served quickly, even though they had just

hotel bar and restaurant very good and no more expensive than avila town cafes/restaurants

room service if required

larger balcony room opened to the main street facing the muralla and was above the dining and bar area, so not super quiet when music playing at night, but otherwise no problem

and helpfulness, cleanness, size and comfort of the room, view from the window, location, breakfast, checkout time

lively atmosphere in bar and restaurant

next to the city wall, very clean, friendly staff, great restaurant and heated outside terrace, breakfast great

cafes and ice cream shops just outside the door, also excellent paselleria which are good for breakfast

hotel, arrived early & got early check in, awesome location, staff, price pretty much everything exceeded our

bar staff very polite and attentive

beautifully appointed hotel, great view, wonderful bar and restaurant on premise.

booked two bedrooms as we prefer not sharing with our kids (10,9)

atmosphere, the breakfast a la carte, the gastrobar bar service, especially oscar, in a nutshell

drinks in the patio bar were reasonably priced and very generous

the breakfast was excellent and the bar was open until late and was not too expensive

we discovered that we could eat at the non linen tablecloth section of dining room from a fine bar menu that provided earlier dining

the restaurant , bar de tapas and the breakfast room settings were perfect, as well as the food they offer

slow bar service

wifi not good at all very weak and the parking driving around to find the place even with a gps not

great location . nice balcony. room service good

room service wasn't great and they spoke almost no english

no dining facilities other than breakfast, no bar or cafe or room service.

loved the stuff they had for the kids in the room, such as colored pencils, and toiletries

this time i didn't have breakfast in the hotel because it wasn't included like last year

breakfast fabulous

breakfast, service was on point, the rooms quite nice and good taste

lovely big room. bar and restaurant were both great.

friendly service an excellent breakfast large rooms with original historic features a perfect

value for money at £45 per night for two adults including breakfast

breakfast did not include muesli or yoghurt, so i went out

missed was drinks facility in our room as you couldn't get any drinks in the hotel other than at breakfast

the breakfast, location and atmosphere.

great breakfast

to huge kingsized bed lovely historical property, beautifully kept up fireplace burning wood in bar lovely outdoor courtyard center of building beautiful park-like property beneath the ancient

excellent overall - beautiful decor, wonderful old building, great bar and restaurant and breakfast

actually hotel - bar - and breakfast were great as so the room

well located, ev chargers on site. very old world building.

the breakfast is much better than the norm i europe and the people are very friendly

there was no food ordering at the pool as the kitchen didn't offer anything.

the pool is a work of art

nothing except the late breakfast due to the culture of spain though.

great location, nice garden and pool area. fabulous room

fab staff, excellent breakfast, the pool area is a hidden jem

no bar available

no wifi in the room - very very weak

the cafe/bar attached to the hotel offers very good snacks for people nit wanting a large meal

bar restaurant next door was manned by unpleasant staff, who clearly didn t want to be there

nice bar and breakfast

was a pleasure to stay there fabulous staff seemed to be enjoying there job very good adjoining bar /

in the bar was terrible - saw a lot of the other guests in the shopping centre restaurants so not just our

we ended up going across the road to a lovely bar restaurant where the waiters were really friendly

friendly bar with tapas

lounge area - good amenities in the room (bathroom, wifi, furniture) - reasonably priced mini bar with good selection - comfy bed and good blackout curtains - secure parking, reasonably priced,

place; room, restaurant and bar all good with plenty of spanish life

great location and main bar area and restaurant great atmosphere.

people travelling with pets as it is very dog friendly and they are allowed in the restaurant and bar areas with you which is great

well equipped tapas bar and restaurant

modern hotel with indoor spa facilities less than 10 minute into avila, sound proof rooms, with super-king size bed, with

the swimming pool is nice and there is plenty of space for sunbathing

nothing, we did note that the swimming pool was not in use except by the local ducks.

spa cleanness was far too poor

there is a golf course next door