they dont stock the fitness room with towels or clean out the trash in the fitness room

outside area, awesome staff, super close to bus, free shuttle

near airport which was convenient, especially with a free shuttle service with very friendly and helpful drivers

airport shuttle 24 hours. convenience location. nice breakfast

the location of an urgent care, they let me know there was one close by and we could take their shuttle if needed

location, restaurant & bar on site

shuttle bus was free of charge and pick up worked hasslefree

room soaker tub and the gym and pool and security

i paid to have my kids swim and eat ice cream and have fun and the pool was broke

coffee bar in morning at lobby

the family suite was spacious with a full kitchen, 2 separate bedrooms, and 2 bathrooms

nice workout room and breakfast

i love the hotel service and the heated pool. thank you. i will reccomend this place to others.

the breakfast at the hyatt house is fantastic and always surpasses expectation

also liked the fact the shuttle was quick and courteous

meals were delicious, great variety, balanced nutritionally, chefs and kitchen staff friendly

breakfast was great; real fried egg, sausage patty, and cream cheese on a toasted english muffin

breakfast…eggs were like rubber and there was no sour cream or salsa available.

price was better than comparable hotels. coffee 24 hours. shuttle driver very good.

wife and i called and asked for a shuttle pickup in town

shuttle service

great location and the grand-daughter and i had a lot of fun in the pool and hot tub

breakfast isn't free

it felt cold, the pool was closed, the floor wasn't vacuumed good. the lights flickered.

i loved the location and the shuttle

was sad the grill was broken and the room kitchen wasn't stocked with sufficient supplies to function like it should

breakfast was fine, room was clean, pool could have been lil bit warmer, nice to have plates and a

we enjoyed gym and swimming pool

bed comfortable, kitchen adequately supplied for simple food

full size kitchen, we could have cooked meals if we wanted to

very clean hotel, incl room, gym, pool and spa areas

modern, clean, welcoming, great gym, outstanding breakfast, very helpful staff

breakfast, clean rooms, hbo access, swimming pool and hot tub, friendly staff, airport shuttle

again, the staff, including kitchen staff and cleaning crew were kind and helpful to all guests

and they were able to go run a late check out and we spent all afternoon in the lounge area and bar and we were so comfortable

breakfast could of been alot better than how they put it all together

staff friendly , shuttle is very helpful

saturday (9/8/18 9:30 pm) airport shuttle service was neither pleasant nor efficient

breakfast, internet, shuttle and friendly service.

excellent service very friendly staff excellent breakfast free shuttles to airport and downtown

also there is no coffee bar available in the hotel, the closest is across the street

breakfast!

great breakfast

add in two free drinks upon arrival and a free breakfast (including cooked to order) and you can't ask for much more

excellent property with a great breakfast

great kitchen and the in room ice maker

kitchen in the room

new, cleanliness, great breakfast and also an evening meal was served, great location, free laundry, large suite with kitchen was great

the laundry room, breakfast, and housekeeping

is not in their control, but i am very short and the bench in the kitchen area is very high

loved the pool

it has great amenities (pool, gym, lounge, games, pool table)

the pool area was exceptional. we had everything we needed and the staff was very helpful.

my kids love the pool and game room.

pool was awesome since it had a large shallow area for my smaller kids

michelle the bar tender is great!

was nice to have the hotel shuttle to take us to and from airport

the same day) due to canceled travel due to avalanche, they managed to fit us in and gave us an early check in

24 hour shuttle,comfortable bed

convenient location near airport with prompt shuttle

coin machine at laundry room

staff from the driver on to the front desk and kitchen crew, great food from a table with a view of lake hood

my kids and i did not feel safe and it was not a pleasant experience

laundry room machines and snack machines could use some maintenance

ample shuttle availability

breakfast should go later but i like to sleep in though so . . .

reasonable price, better than puffin inn and the one on 3rd ave!loved the breakfast

location and shuttle to airport

very easy to check in, free shuttle from and to the airport, free breakfast

check in and late check out

clean,good service,close to airport,good breakfast,

pool too small. deposit for damage.

even the laundry was out of service

our kids were okay with the beds, but my husband and i didn't care for them

location is very near airport and has shuttle

the laundry facilities were small, but adequate

to much bleach on laundry

kitchens and laundry

guest laundry on 3rd floor in building with no elevator

laundry facility available

ich was busy) instead of the restaurant

bed and breakfast

portant for out of state/country travelers) and upon arrival it wasn t working

carpets didn t look very clean in the room, restaurant and gym

clean; nicely appointed rooms breakfast at pipers is what keeps us coming back shuttle service fast and

breakfast consisted of small granola bar only

trash was over following at 630am there was virtually nothing left to grab, one granola bar in each basket

coffee, muffins and a granola bar is hardly considered a continental

in breakfast coffee muffins ,granola bar , nothing else we don''t like anything about this motel thank you

breakfast was a granola bar or muffin

restaurants and spa services were closed.

we found the servers in the bar were very friendly and courteous.

bar staff erica was amazing and making drinks and her service was impeccable

little scramble at check in and no information about tge hotel amenities parking spa restaurants bars ect

poor breakfast for vegetarians small gym for a sheraton poor value for money

gym and the room were great!

good breakfast, great gym, walking distance to some shops and restaurants.

i also did not like the bar situation

the he gym was gorgeous and had very nice equipment

modern gym

if that was the case why didn't they have a disclaimer that they don't participate in room service

wifi not very good. a little pricy.

i'd be ok if travel alone but with family and kids it's definitely not place to stay

remote to television, no plug for tub, and no good parking to much homeless people to park in back or side by

cost) and plenty of hanging to air clothes

good location & central to downtown anchorage & train station nice bar & restaurant

food service in the bar area was very slow!

great location, central to downtown anchorage, new and well appointed. good bar staff.

the breakfast was very nice with helpful staff

large room, great location, friendly staff, great bathroom, excercise room, good breakfast

breakfast was good- omelets pancakes cereal yogurt

could have had bacon instead of sausage or rotated sausage and bacon for breakfast

small gym available

are a bit worn out, noise air conditioning and no room service or restaurante

breakfast room was very nice

parking lot was a little dicey

minutes from airport, nice laundry room, good breakfast, large room

no room service good,handy

we did work out in the morning at the fitness room located on the 14th floor

hallway had a pile of laundry on the floor

no evening restaurant or bar - room, whilst comfortable was tired and in need of redecoration

room service. personal care items were left in the hallway, or maybe fell from a garbage bin????

worst part is the room smells like a dirty stale bar and i have asthma ud83dude2b the curtains are disgusting

the pool could have been a little cleaner but it was decent

the pool and fitness room were amazing!

overpriced. pool was closed. parking was $30 a day, on top of overpriced rooms

the costs. no parking. pool was down the 1st day.

thought hilton was a high end hotel ,i have had better rooms for half the price, they offered room service but only had a desk and one chair ,no place to sit and eat, room just average nothing

loved the pool and spa facilities--great lap pool and sauna

location, facilities and restaurants. love the gym.

everything- view, room service, pool and sauna, food, etc.

the pool and room service!

we only stayed a few hours as we checked in late (after 8 pm) and their late check out only allows till 12 pm