hotel did not have wifi. at least i didn t pick it up.

the free shuttle to the airport is very handy too

advertise free parking

breakfast was very good

was very close to the aiport and they had a shuttle to take you or pick you up from the airport which was very convenient

no personal staff available to help with luggage or take guests to airport shuttle service

free shuttle to the airport as well was very helpful

very close to the airport and shuttle service

and the shuttle to get us to our flight on time

close to the airport and provided a shuttle to the airport

the pool area is very nice. good breakfast buffet and big room.

ning room with a small kitchen, refrigerator ,

hotel is well located, it has basic services such as restaurant, room service and pool

place is pretty and on a good location for the airport and the buss station, the breakfast is

staff very gentil and educated!. parking space.

by the friendly, attentive staff, the clean spacious rooms and the central location to access our golf destinations

maybe more equipment in gym area, fix tv at that same place.

i would have loved to have a mini fridge in the room. the gym was way too small.

not instructions to start the walk machine in the gym

super clean water in the gym

we did not know had to pay for child's breakfast although it was apparently included

lowsy breakfast. rooms out of date. need renewal asap.

convenient location, great breakfast buffet on weekends included, very comfortable beds.

clean and breakfast was enjoyable

saying that if one room is in air condition mode no other room can use heater mode included breakfast is very limited, perhaps they should mention it includes very few choices parking is

fresh fruit at breakfast

free parking ok

pool was very cold

nice breakfast, huge rooms with iron and iron board. decent sized swimming pool

the pool is very cold, impossible to enjoy it

pool was beautiful but with frozen water, we could not swim during our 4 nights stay, we always

the swimming pool was not heated and was incredibly cold!

location staff and breakfast

the restaurant food is fantastic; the bar makes strong drinks

the included breakfast was delicious

only disappointment was restaurant and bar were closed.

excellent tasty breakfast

was excellent the spa the restaurant the food the guest services the rooms were clean and spacious, everything was

the swimming pool that s it

the breakfast was cold

arrival we asked about the restaurant, we were told the terrace bar had a buffet breakfast

it is a bit pricey when it comes to having breakfast there but it s worth it

breakfast!

breakfast was fine. location was great but a little difficult to find.

no breakfast - nice cafe closeby

breakfast was a great selection and super delicious. front desk staff were friendly.

it is a beautiful hotel, wonderful location, friendly staff, amazing breakfast

breakfast was large and delicious--several choices

breakfast was excellent eggs with ham, fruit, toast, coffee/tea, juice

i first arrived, there were some times without wifi, but it got sorted out and became reliable in subsequent days

the breakfast was also high quality and the wifi was really fast

good wifi

beds very comfortable, staff excellent service, had a kitchen in our room.

there was a kitchen but it had no pots, pans, crockery or cutlery whatsoever, so it was completely pointless

the weird kitchen situation it's always good to have a fridge

the breakfast buffet was a welcome gesture and delicious

good facility and breakfast

the breakfast was very delicious. i liked a lot

attention of staff to insure our satisfaction. great breakfast!

we enjoy the breakfast and personnel

there are mosquitos in the bar area

free parking just have to go to the back of the hotel

on site parking was good too

hotel was nice, hacienda like, it has parking, the rooms were clean

only improve the lift and the parking is a bit tightened

the parking lot greater was super nice.

the parking space is also an issue if you arrive late.

centered and there always were parking places

the room service was very fast and the food was tasty

requieres more parking space

-- hard to find the entrance pretty average breakfast

people were very nice and the breakfast was good

clean and free breakfast

location is excellent for us and the breakfast was outstanding for the whole family

room is small, the wifi signal is weak on the second floor, and breakfast isn't worth the money

good breakfast

liked the location, breakfast and coffee was really good

breakfast should have been included in my opinion

i liked having breakfast in the patio of the hotel

breakfast included was not

you could see from the outside into the room. i could not take the breakfast on the go.

parking is a bit of an issue

no wifi access

noise from street, no parking

parking was confusing as there is none on site

the parking lot is not there you have to leave the car and walk to the hotel.

weak wifi in this particular room.

the service all around from front desk to room service to the restaurant needs to be improved

heads up…no gym or pool or jacuzzi, but who needs that anyway

no pool

everything was excellent, especially breakfast and also in the downtown area.

breakfast was late

the wifi was intermittent

the breakfast was delicious and each day the menu was different.

breakfast entrees.

room was dirty , it wasnt worth the price. bar staff unfriendly

the music coming from the bar at night. it was noisy and we had no view

the music from the bar below played until almost 5am.

catedral right across from hotel and bar on the third floor.

room was changed to a small room on the floor where there is a bar with music, loud enough that i heard it until late at night

parking service can take a few minutes more than expected when is peak hour in the day.

wifi without access control so it becomes extremely slow in a guest room when too many people in

laundry facilities on site were very convenient

parking could be better or at least have a valet service

there is a 24 hour parking just around the corner walking distance and super safe

the breakfast was great and everything else was perfect

breakfast was very good, great quality and variety.

breakfast area on the 5th floow has a wonderful outdoor terrace with good views

the breakfast buffet was good and they even have a gym

great breakfast

loved the location, staff were amazing, valet parking, breakfast!

valet parking was very important for us, first time visitors to the city

noise of the bar across the street and traffic makes it difficult to fall asleep

i like the breakfast

location, such friendly and professional staff, breakfast options, although a bit limited, was really good and tasty, nothing beats having

for breakfast it took to long and they kept forgetting what i ordered never got my juice or fruit went

breakfast service could be improved

we really enjoyed the breakfast and the location

i had breakfast there the they didn t have a menu to look into

everything except service for breakfast.

really good breakfast with freshly squeezed orange juice, fruits, bread, eggs and good coffee

very good breakfast

same-day laundry service is terrific

plus there was a nice breakfast on the roof terrace

large room very clean excellent service great breakfast

has its own parking and the location is 10 minutes walking from centre

reservation includes continental breakfast and has their own parking, which is highly appreciated in downtown morelia

it is very basic, has a comfortable

reservation includes continental breakfast and has their own parking, which is highly appreciated in downtown morelia

close to the centro and the parking is right across the street

location great best parking in the old town if parking is high on your list this is the place

close to town/cerca del centro de la ciudad, parking lot/ cochera.

the kids loved the pool, my wife and i enjoyed the live entertainment and some of the dinning options

hotel is a bit old and gym is very very small

spa needs to have better service or hire personnel that has experience to provide an excellent

good breakfast buffet and bar area

the pool clean hotel the staff is the best !!!! cleaning ladys top noch employees

the older gentleman that helped with bags & parking and cleaning staff were very friendly

secure parking on site

from front desk to kitchen to spa services, best vacation ever

small parking lot, use valet parking

ich was not expected per other reviews)

we were not notified until we actually left the pool

spa service incredible

room service was prompt and well-served each time, and every staff member was extremely gracious

lf an hour before the wedding started right

plenty of hot water, nice beds, plenty of parking,

the lady who did the laundry was prompt and patient, very nice

large airy rooms - beautiful grounds - good breakfast - secure parking- peacefull setting

the grounds of the property were immaculate. the parking lot is inside the property and locked.

secure parking

hard to get a parking spot

pool was too cold swim, even with sun out

the pool was closed and should install usb charging stations with wall sockets

sold with pool that was closed for a day because of a event, we have not been notified

pool! and the design/decorations of the grounds and gardens.

it s a sprawling complex, prettily designed with pool area and gym

ambiance, very secluded and charming hotel with italian notes and wonderful gardens and pool

oh and there's a pool

spacious room with fireplace and kitchen, large closet and restroom, almost like an apartment

it's noisy and beds are not comfortable the pool is ridiculously cold

we had secured parking

inside parking was convenient and safe

the parking lot

my kids loved the breakfast buffet

my kids loved the breakfast buffet

the continental breakfast they have to have more variety of fruits, also in the menu

pool was nice, friendly staff, good breakfast. beautiful garden area and lawn.

the hacienda feeling and grounds. the pool and natural surroundings. parking lot

the continental breakfast was a joke fruit with coffee and toast with jelly

the pool was drained and the rooms were musty and dusty

its connected to the water park