clean room and reasonable price, nice indoor pool

free breakfast always appreciated.

also she marked the closest parking to my location

good size room - quiet and free parking

staff was very friendly and helpful. breakfast was good

rooms were clean, good breakfast, nice hot tub and pool

the pool area was super nice! kids loved it

we had two rooms one for my parents and one for us and the kids

took the kids here for a last minute, end of spring break trip

morning if i would need my room for another night, they were kind and held my room each day as a late check out until i could call them to confirm whether i d be back

no breakfast or pool but understandable with covid

pool

breakfast hours are a little short,i like when hotel breakfast is available until 10

really enjoyed pool hot tube breakfast and location. great place to be.

no breakfast.

the pool and hot tub were in working order and very clean

breakfast looked and smelled wonderful but i’m not much of a breakfast eater so i didn’t try

breakfast in the morning had a very nice variety of hot and cold items and the hot tub by the pool

the continental breakfast was delicious and had different warm options all three mornings we stayed

the manager and staff are so friendly! the room was clean and beautiful. my boys loved the pool!

breakfast was amazing as well as the pool facilities

the pool is very tiny. weren't able to swim because 10 people in the pool was crowded

pool is heated like a hot tub but not so hot you can’t be in it long

the pool was pretty small

pool was a little small but that's it.

i paid for a pool to use during our stay and it wasn't open at all because of corona.

pool was not open due to the covid

friendly staff, clean room and common areas, hot breakfast

pool was nice

modern, comfortable, fitness room, pool, quiet

good value great sraff dated rooms but very clean nice pool and hot tub

breakfast could be better but the hotel is clean and in a quiet location.

that i can hear people from the other side and also the breakfast has not a lot of options.

decent pool and price makes it a great choice for my family.

pool and breakfast

great location for our purpose. sparse seating. pool available

the rooms were spacious, beds were comfy, staff was friendly, pool was clean.

couldn't use cash at bar and had to use key cards for lights both were very inconvenient

breakfast was great considering the circumstance

the pool area and exercise room looked very nice

staff was friendly, property was clean. good breakfast included and a nice dining area.

really enjoyed pool and hot tub. breakfast was good and enjoyed the fruit infused water.

laundry facilities was not able to use

place was clean, the beds were comfortable, the breakfast was very good and the staff were very helpful and friendly

honestly the pool could have been a touch warmer but it was perfect!

great breakfast

full kitchen in our

this meant if was too light for my kids to sleep or dark during the day when we needed night

very helpful, from assisting with large amounts of luggage; making sure the kids had help with breakfast (and very kind about cleaning up with us); to helping us with quick routes with out

love the kitchen in the room

there was black mold in bathroom shower/floors. hot tub was not hot, and pool was chilly.

staff was cool. nice pool, hot tub and outside patio area

everything was clean! the pool was clean and the water was warm. staff was very friendly.

a pool and breakfast too i’d go back in a minute

the staff here were extremely helpful. breakfast was really good. rooms were very clean.

pool and gym are convenient to

it was easy to check in and the breakfast in the morning.

breakfast was very good with a very nice selection of different options

had a beautiful breakfast

breakfast options were great.

the spa was very nice and roomy

my kids really enjoyed the pool and hot tub

there was a baseball event in town and a number of patrons allowed their kids to be noisey in the hallway

covid impacted the normally excellent breakfast

pool and hot tub were wondering for my 2 grandboys, ages 4 and 6

they are pet friendly which was great for us, although the pet fee is pretty expensive…$75

food was good and there were games for kids to play

my boys loved the swimming pool and both indoor and outdoor hot tub and gaming room

was great, the indoor pool, hot tub and arcade were terrific for the kids

breakfast was decent, area was kept well-stocked and clean

staff was very friendly and we really appreciated the free and accessible laundry

plus they have free laundry

free laundry machines

it was a great trip, the hotel is really great, food is good, we really appreciate that both breakfast and dinner were served, it was so convenient, especially with kids, the facility is very

did a great job facilitating breakfast safely during covid times

breakfast was simple. there were not too many choices.

desk staff was very friendly, we were traveling for a wedding and we got a free early check in to be ready in time for the wedding

appreciated the early check in so much from brianne

we were told the pool was heated,it was cold

room old but clean, pool warm, shower fantastic, all around great hotel

very good breakfast!

staff; great location (you can walk anywhere in gr from here); free & safe parking; wonderful breakfast

pool area was crowded and the room had no fridge

also had an opportunity to enjoy the bar and the bartender was fabulous

great restaurant on site/room service

staff was super friendly and the room was very nice parking was great and they even had free

very very warm inviting environment the people and staff are always so kind and very helpful the breakfast buffet is always in

great breakfast, friendly staff, wonderful location.

the breakfast bar was very good and clean

breakfast was great also

spa and hot tub not open - but not hotel's fault :( (-) the hot tub in the pool/spa area was broken and out of order (+)spa and fitness center were really nice (-)wish the spa had been open but understand due to covid (+)went to the spa and it was amazing the spa staff for super kind and my massage was probably the best one i've (+)upset that the pool and spa wasn't open (-)pool n spa being closed

restaurant & bar closed to private event

friendly staff. location. pool/hot tub

room service was delicious & fast

location excellent. pool fantastic.

the breakfast, staff, and room

breakfast choices

was very happy the pool was open and the cold breakfast was perfect

bed, breakfast, staff & pool

comfy beds. was very accommodating to my kids and pet

bar/restaurant was amazing, staff was all very nive and accomodating especially when we needed a late check out for a dr appt

there because they said they had restaurant bar and pool there got there all 3 were closed very unhappy with our stay

dead bolt did not work and the extra security bar would not work either

found a dirty wet washcloth and used bar of soap in our shower.

swimming pool is amazing and it is good choose if you with the kids like us

every thing, i wish the spa was open.

they did comp us a drink at the bar while we waited but it messed up our evening schedule

gym needs an update, the machines felt tired and it s a bit cramped

website did not mention the pool was closed! staff had to dance around that one.

went to the spa and had a couples massage it was also fantastic

the breakfast is great and this is one of the few hotels that still offers a full buffet plus room service

the included breakfast was so much better than a standard continental breakfast, and the pool area was beautiful

breakfast was restocked quickly and frequently; our made to order food was good

clean large rooms and beds and tv and bathrooms etc breakfast good nice swimming pool spa and gym

awesome hotel very nice rooms, pool area, happy hour was a notch above the rest

and the food at the bar was wonderful, had the shrimp and meatballs

location, cleanliness, great food and a bar downstairs, great staff!

super nice bar by the lobby with really good food

bar was not something we expected and we ended up coming back to our hotel to enjoy the music and

receptionists that were super helpful and friendly; the dj and bar on weekends was super convenient and fun

breakfast included, swimming pool, clean room, quiet, friendly staff

the breakfast was great and the pool was fantastic

only wish they would enforce the pool rules

pool wasn't working which didn't affect us, but it was a game changer for some in our group

location, near a regatta venue where i was competing, nice washer / dryer in basement by pool and gym, free to guests and they even provide laundry soap and fabric softener, friendly staff

gym and great view of downtown grand rapids

modern & clean room, very nice breakfast, super friendly staff, refreshing salt water pool, well-kept workout room, and the big bonus - dinner at night

room was spectacular with great views, the rooftop bar is must see and the staff was world-class

got our breakfast fast with no issue and checkout was quick and easy

that they are functioning 24 hours, so you can check in anytime and have a snack at the snack bar at any time

breakfast was amazing

the bar was a fun place to hang out after being out all day

we did not have breakfast, but the bar was wonderful late night and even was able to get fries!

erin too displayed exceptional management skills as he worked both the check-in as well as the bar flawlessly

great complimentary breakfast included people are great and very helpful facilities are awesome (gym, pool, boardrooms) recommend it for short stay, long stay, work, travel

there was no pool for the kids to swim.

had issues getting conjoined rooms (we have kids)

was a quick getaway for my wife and i without our kids

was awesome, the staff was top notch, very clean, modern rooms, restaurant and bar on site

the bar had a great happy hour

we loved the location and the bar in the lobby. everyone was very friendly and helpful

there was a wedding next door and the crowd at the bar made it hard to get service.

they had just opened up the bar and they made a drink that seemed like they had been doing it for years

bathroom had a weird smell, similar to when you leave laundry in the washer too long, but dry it anyway

that the pool was open late

the pool and jacuzzi were awesome.

was clean and the staff was very friendly and the breakfast was great considering they took precautions due to covid

we also enjoyed the pool and the hot tub

the only suggestion i would have is having more light in the pool area.

(we couldn’t rate the pool because we didn’t use it because we had the private hot tub

breakfast was good selection of foods and the attendant was personable and helpful

clean area of where breakfast was, good variety of food.

breakfast was good waffle makers two of them and everything you need for breakfast

the bar was not fully stocked, but that was not a deal breaker

the breakfast bar was excellent and very clean

breakfast was very good

don?t like the powdered eggs for breakfast.

kids slamming doors for hours running up and down the hallways made it difficult to sleep

pool was very nice and well maintained

cleanliness, and efficiency kitchen were nice

loved that they have ev chargers for evs

pool was kind of cold and there was hunks of hair in the pool area like it doesn’t get cleaned

pool is literally freezing

the hot tub and pool are always clean and ready to go

don't do continental breakfasts, but they are attached to a sports bar and grill, that i believe does breakfast, though not for free lol

sad the bar downstairs closed at 1:30.

pool and hot tub both inside and outside, bistro, rooms and beds are comfortable, close to

the pool, the beds were comfortable, very clean and staff was friendly.

i wish the bar space was bigger. an outdoor area would be nice.

close to the downtown area which was very convenient not to deal with parking

parking is very good

parking was easy and it is located close to everything

great location. quiet! free on-site parking. comfy bed. nice room and layout.

breakfast was kinda

the breakfast was a great variety food was hot and good

tub and pool

the pot holes in the parking lot and the pool not being open.

pool area was crowded

the laundry carts and room cleaners carts were very old, shabby, and very dirty

erage) arcade with it

wifi of the pizza place next store worked well in my room

parking lot was not plowed for deep snow.

clean has a little gym people at the end of the day were nice and helpful

number of parking spots for your car in the immediate vicinity (less than 100 yards) of the hotel was limited (-)parking, only about 10 spots on site and than you had to park in city lots, which were almost (+) the parking was so easy and free and we even could use the pass in multiple lots (-)parking was very poor (+) free parking outside close to building (-)parking was a little challenging, but not bad (+) once we parked in the free parking lot we didn't need the car until we departed (-)the parking but that is common in that area. (-)parking is an issue, but not a huge problem (-) one last item is the parking lot could have been plowed, so the parking spaces would be safe

loud music, occupying the entire shallow end of the pool (to the exclusion of anyone with kids who would need that portion), and generally having a

the exclusion of anyone with kids who would need that portion), and generally having a

of gotten a better deal without the indoor pool, spa and gym open

restaurant and parking lot under construction and nobody told us when we booked it was not open

cleanliness, friendly staff, and great gym.

was a pool party and the kids were splashing in the hot tub

the smell of chlorine from the pool and the noise from the pool.

swimming pool is great

pool was great

hotel was very good and it had everything you could want, a beautiful indoor pool and exercise room and restaurant and more

shuttle to downtown venues

the hotel was beautiful, clean, and updated. the pool and hot tub were clean.

was very comfortable and the 24/7 gym had everything i needed during my business trip

also, i thought there was a shuttle service

laundry facilities were nice

breakfast was hot and delicious

of the building facing i-131 --- don't mind the interstate view really, but the backside of the pool room wasn't great

breakfast was awesome

bedding is awesome, breakfast terrific.

( 1 hour ) the pool was wonderful

kitchenette was fabulous, the shower in my king size bed, breaking was was fabulous with lots of

i was almost late for breakfast and there wasnt much left

the kitchen area in the room had everything that we needed and more

staff, rooms were spacious with a full kitchen, pans, silverware and all, it's only been open 3 weeks but this will be our stay place when

are terrible kicked me and my kids out call police on us we where the 1 hour they said it’s because it was more than 4 of us we

staff, cleanliness and hot breakfast all exceeded our expectations.

very friendly staff, great breakfast, newer facility, very clean, state of the art, lobby opened all night with coffee, ice

breakfast was great!

breakfast had lots of great options

the breakfast could have been better

pool was cold, no place to sit, no towels, big kids throwing wet balls into hot tub

main pool was cold

clean and inviting facilities, and they had cartoons on the tv for the kids

the pool area was really nice

great night sleep in a very comfortable bed & the breakfast was great.

breakfast options weren't the best but still better than last years visit to the baymont inn.

breakfast had lots of tasty and fresh items

when we arrived i asked for a late check out, which was granted with no problem

double beds work for little kids but not for teenage boys

pool closed no breakfast

still the pool and hot tub needs to be warmer

here was top notch: the staff, room, breakfast, wifi, pool

the tv was my fav. the breakfast was bomb. staff is very respectful and kind.

gym looked nice

we were on the 1st floor, right by the pool

that did not smell fresh and clean and the apps did not work on the tv as advertised and the pool was small and no

were several baseball families that were loud and the kids were had trash and food in the pool and my family couldn’t use

breakfast was great. location was perfect for what we needed. had lots of business around us.

breakfast was great.

great facility! awesome breakfast!

laundry by front door

the shower curtain ws held up by laundry clothespins and the window was broken

laundry room is located right at entrance spewing heat into tiny lobby

i loved the military displays on the pool level & my friend thought the game room was so cool, laundry facilities there as well

the breakfast was just like being home

late check out and breakfast is always excellent

comfy beds and pillows and great pool with hot tub - excellent staff and great breakfast options

narrow it to one? the beds were great and breakfast was awesome everyday.

breakfast hours for the weekend 7:30-10:30 were later and we missed out.

room was a very comfortable size with a functional kitchen

the rooms are very spacious and free laundry

laundry facilities were great

cleanliness, amenities in the room, good breakfast options, very friendly, helpful staff

dryer needs work took two hours drynone load laundry!

breakfast was awesome

pullout sofa sleeper in suite with spa was a pleasant surprise offering larger comfortable seating for watching television

breakfast was good

check in, flexible early check in (2 instead of 4), and late check out (12 instead of 11) to work around our schedule, super convenient location

there's a laundry facility on st as well as a pool and spa

there is even a sports bar across the parking lot

hotel bar is wonderful

tons of space in the lobby and a beautiful bar area as well

there's a laundry facility on st as well as a pool and spa

shuttle pickup and drop off were great.

the fitness room was nice

kids in hot tub

paid for the hotel based on the fact it said it had a pool, hot tub and room service, but it in fact had none of those things

they have my kids free candy ❤️ the beds were super comfy

also, i am doing a fitness program called 75 hard and their gym and outside safe walking paths were perfect for my needs

location, size of the rooms, kitchen, staff

outdoor pool

everything custom service was amazing the breakfast the cleanliness the rooms

loved the accommodations and pool! grilled several times in the week we stayed there.

it's not a standard hotel room with a kitchenette added on, but a full apartment-like layout with separate bedroom and living

didn't bring fresh towels were we requested, didn't change the garbage that was full in the kitchen and the bathroom and there was a nail clipping

the kitchen area was nice as well had our grandkids with us so the refrigerator came in handy for

kitchen area is small and very crowded, congested at breakfast.

the kitchen set up. the bedroom was nice and cozy.

the pool was clean

the room above us was loud and running back and forth for hours at a time, the kids in the pool were rude and

breakfast area was very clean and a good variety of

there were usb charging stations for the kids stuff

helpful staff, wonderful comfy bed, breakfast included plenty of choices besides the usual carbs

i called the hotel to pick me up even it was not shuttle hour

very helpful and friendly staff, clean comfortable rooms, convenient airport shuttle.

we called for the free airport shuttle

there is a planet fitness nearby, so if you have a membership, that is a place you can go and work out

i chose this facility due to 24 hour airport shuttle

was pleasantly surprised to have dinner there, i knew i would have free breakfast, but it was great to have free dinner

staff was beyond helpful and diligent about having all the breakfast amenities and care area stocked and full

typical hotel hot breakfast but it was good, pool, laundry, typical size rooms, hot coffee in the lobby

the breakfast was so good and fresh

staff were friendly. breakfast items were great.