the hotel itself, the location, and the pool.

the hotel offers free parking and is conveniently located

exceptionally clean and beautiful. great free parking just to the side of the hotel

friendly hotel staff. clean and free parking. easy access.

location opposite the train station, cleanliness, free car parking, garden, swim pool, balcony, tea/coffee making facilities in the room, ambience and last

notice in this area the public parking is non paying

the location is great. parking is right next to the hotel. the beds were comfortable.

but fine for overnight stay, parking a bit difficult but receptionist told us of free spaces in the nearby

wifi internet quality

com mentioned free parking but no mention that it was 200 yards down a steep hill turn left go under the bridge and

says parking but no hotel car park just a free for all layby opposite and parking in town or down the

to help check me check in did it, but at least he was there and i got all set up with key, wifi, etc

free parking outside the accommodation

i found no bed bugs and the wifi was working very well during my stay

very slow wifi.

wifi connection was very poor unfortunately.

the wifi is extremely poor. we were oft out of internet.

staff was very friendly and helpful, clean and warm room and comfortable with tv, wifi,hairdryer , cabinet and telephone

lovely french breakfast

breakfast was fine

near the train station, breakfast, rooms were clean and decent size

the added benefit of secure parking made for a very pleasant stay

there is no parking garage per se, but you can park on the street in front of the hotel

antoine on the other hand was very good indicating activities for kids and of general interest

antoine on the other hand was very good indicating activities for kids and of general interest

the grandad met us at the airport and, despite the language barrier, his warm welcome was beautiful

in my room, the wifi reception was very poor. in fact it didn't work.

wish theres a wifi in every room so we will not need to go down from 4 th floor to lounge area as it was cause me

no wifi in the room.

wifi in the room

wifi connection on the last floor the 4th the sign doesn't arrive good

is no wifi at all and they lied to me that they provide wifi

the room and staff great, everything worth it. only there was not wifi

needs wifi and bigger room space and bathroom

the heat didn't work in our room and wifi was not throughout

the locatios is not too bad, the parking is great, but the way to the sanctuary it's little bit mesy, will be nice if the sanctuary

we had a nice breakfast with the best tasting croissants in france

prepared special breakfast for me and even drove me around for free

the breakfast and evening meals were fabulous

good complimentary breakfast too

there was secured garage parking for my motorbike as well

very nice, friendly and accommodating, minor language barriers were overcome successfully

convenient bar in the ground floor

and i agree with another feedback that says a wee bar of soap would have been nice

the facilities were great - an elevator, parking, and a bar where we could sit and have breakfast with our dog

the stay and amandine was very charming and very helpful and even arranged for early check in and late check out

enjoyed getting together with friends in the bar in the evening

basic but clean, with a bar and secure garage for the motorcycle

location was good for visiting sanctuary. free parking outside hotel

parking available in front of the

very kind staff comfortable great wifi parking in

does not have private parking

parking space available

did not like that you have to pay extra to use the swimming pool and the gym

no room service

friendly & professional- our room was outstanding, had everything & more we could of needed, the spa facilities were brilliant, after a long journey being able to go for a swim, sauna & steam was

pool and small fitness area were an extra expense of 20 euros a day per person which was not clear

parking process pool temp to cold for me

the bar and restaurant are exceptional

the bar area and restaurant is beautifully decorated our room,

this year as it was so poor last year but to be honest i did not even look at the breakfast bar but it was very busy & full of people as i left at 7

e had a superior double), was a

was no room service for food

wifi rubbish

wifi didn't work. room was poor. double bed was too small for two persons.

the wifi is not working in the room

needed maybe 1 extra plug in the triple room and better wifi

good location. very friendly staff nice resturant and bar area

there was supposed to be a wifi but we had no signal in our

rang for room service no answer, rang to get in after procession :door locked

the food was expensive and limited. the bar tender was rude the front desk was nice.

private spa available for a

location to sanctuary, inviting lounges to relax in hotel , the dining room service and food exceeded our expectations , and high standard of service overall in hotel

good location and they had a free pool table and free wifi. friendly staff.

lovely coffee bar also

bar service poor

wifi access was very limited.

i searched for wifi and

could have explained politely)i got them from the bar where the lady happily helped

close to the domaine, air conditioning and good wifi

wifi inside the room is very slow.

the bar staff were friendly and couldn't do enough for us, all in all at great stay at a great hotel

the terraces and pool are lovely features

wifi signal only worked immediately inside the bedroom door, which was an inconvenience

wifi

cleanliness, the kids have their own

late check out

the staff was extremely occomdating by offering us an early and late check out

staff was friendly and helpful, wifi was good and had good connectivity

daily maids service was great and wifi worked well with no issues

breakfast, view from room balcony, comfortable bed, room service.

best location in lourdes. car park at the hotel is limited. clean rooms and nice breakfast

breakfast was excellent, very good value for money.

lovely hotel close to everything, breakfast super

breakfast - did not have many choice

wifi was patchy; sometimes no signal. tv does not work

the wifi didnt work properly and the breakfast didnt have much variety

fruit boiled eggs omelette and sausage cold meats cheese breads juices rooms was clean and fresh laundry and towels every day reception staff and housekeeping staff were polite and friendly relay

get a higher floor for wifi

personally didn t have an issue in my room, but my friends could not get wifi service in their room

it has 2 bedrooms 2 bath and a living and kitchen area

room modern, location, wifi

hmm internet wifi was on and off, not sure why

good location , clean and complete kitchen facilities

the room is clean and well-maintained, with complete kitchen set too

wifi is not working also very very slow hot water.

cannot connect with the wifi

good wifi

to the sanctuary, many restaurants and bars open until late night, the hotel amenities and wifi connection with excellent speed, super friendly staff, our triple room was spacious

were very helpful offering advice on everything from best place to park to helping set up wifi

good wifi connection

early check in.. professional and helpful..

wifi was very strong, very modern, has ac, large size rooms.

weak wifi connection

wifi was spotty; however, our monetary savings and everything else far out-weighed this minor

the wifi connection is very poor. the 2 pillows are small and not that so comfortable

location, very close to the restaurants, bars, shops and attractions

hear noise from next door/corridor intermittently) i really enjoyed the ambience of the hotel - bar area downstairs & being with other pilgrims in the group

room service staff is very prompt

wifi was good

basic breakfast

breakfast was very good, variety of food. very good location. very nice and friendly staff

breakfast should have some hot food being served like eggs,sausages,rashers and fresh fruits not a

could be better breakfast choice

breakfast was the same every morning

was no wifi connection on the 7th floor

location was perfect, plenty of space in the bar / foyer for wheelchairs breakfast was standard & dinner was reasonable price & good

good location and kids play area.

after two hours waiting with two kids at the bus stop

location, cleanliness, efficient staff, lovely bar area, good value for money

nice quiet reception, helpful staff if you need anything. lovely bar area.

the bar facilities came back at night and no one at the bar to get a drink

the benefit of a good restaurant bar and cafe if desired

the food in the restaurant was delicious and the cozy atmosphere of the bar was just what we needed after a day of driving and sightseeing

perfect location. the sheets were clean. wifi was good.

and they upgraded us to a suite which was very comfortable and new- we didn t even ask the bar area is lovely

the room was clean, the common areas were properly looked after and comfortable and the wifi worked well

on a very minor point, toilets on the same floor as the bar would have good

staff great location allowed us to have a late check out black out shutters for good nights sleep quiet street air conditioning which was

hotel bar and foyer was pleasant and manned 24hr

lovely staff. very clean. reception and bar first class

the parking is a little far away and secluded, but it is free.

is no parking at the hotel although it is mentioned on the website

breakfast bathroom for the kids didn t have a bathtub and so the water went everywhere plus my niece almost slipped in the

everything was good. free parking. location is great - the basilica is just around the corner.

parking area a bit far from hotel. half board dinner did not offer choice.

wifi everywhere and when i had a problem with it the gentleman at reception was very helpful

there was no mini bar in the room.

wifi didn t work. tiny rooms

right in the heart of lourdes, not that great wifi otherwise perfect!

not inviting if seated near the bar waiting area

shared private parking.

additionally, the wifi in our room did not work throughout our stay

only the wifi connection very poor specially in the evening

realise that use of the spa facilties was an addtional charge

hotel only serves breakfast and the bar stock is somewhat limited but there are plenty of options nearby

poor wifi internet

the parking spot close to the place of stay

spent a half hour finding the hotel before parking the car and walking to it

private parking

safe parking close to the hotel

the free parking is also a plus

excellent staff, kind, friendly, helpful, allowed us a late check out as well.

parking available, very helpful employees.

double bed bar available good large window

breakfast was good. the location was good and convenient.

good french style breakfast. nice staff. good wifi. reasonably priced.

parking is located around 4oo m away from the hotel , and it's hard to identify

parking was far away up a steep hill in the dark and overgrown, small sign hardly visible in the

good parking at reasonable price

wifi is rather well below the normal speed

the breakfast was good and the rooms were comfortable to stay with kids

big free parking 3 minutes walk from the hotel

plenty of on-site car-parking

the free parking was a brilliant added extra too

parking was available but was up the hill and required a walk up and down each time you needed

friendly staff, great location close to everything, parking, pet friendly

helpful staff and parking included.

parking was tricky but staff did everything to help

poor wifi

the bar furnished in a pretty cool way

staff was good but when i complained about the wifi it was fixed immediately and personally that is excellent service

they have a restaurant, a bar and a terrace outside where you can have a drink or just relax

off heater was okish but i still felt really cold internet connection hit and miss so was the wifi

wifi

everything was excellent except the wifi is slow.

no proper wifi

the bar in the entrance foyer was also a nice addition, and the staff were helpful and friendly - even

little dated but no complaints. wifi could do with a boost sometimes but perfectly adequate

terrible wifi, terrible bed, tiny bathroom

hard to find phone signal and wifi is not quite good.

the lift was out of order for tje first two fays. there was no bar after evening dinner

connection problem with wifi

qnd towels, comfy bed, very good wifi

also could do we tea facilities in the room, you can go to the bar and get pots of boiling water etc to make if you have your own teabags but have to carry up in

have liked a mini bar /fridge to put bottles of water and additional plug sockets closer to the bed

stop bus to airport next to but i think in the room should be a small fridge as you say a frigo bar although it is not essential

bar staff, receptionists and maids always a joy to be with

the selection for drinks menu at the bar is small. balconies are very small.

the room, the food, the location and the parking - perfect

friendly, family run hotel, very welcoming, off-road and secure parking, good breakfast to begin the day, convenient to shops and cafes and an easy stroll to the

perfect, garage for my motorcycle, but loads of parking otherwise anyway

secure parking.

welcome and very early check in

the wifi is super slow and not very reliable. the breakfast is just ok.

the wifi in my room did not really work, as the signal was too weak.

t much choices) a lot of groups that made a lot of noise wifi very

in addition, kamna also helped us out tremendously showing us how to do laundry and arranging a cab service for our pick up

excellent location free wifi welcome drink great secure parking especially with a roof box

wifi is excellent

breakfast was not worth the money at all

everything kitchen ware is on the room when you arrive, that's great

our mountain and river view from the room was awesome, having our own kitchenette was what we needed

wifi no charging adaptor available reception opening times were not the best no milk for english

you need to improve the breakfast with selection of cooked breakfasts.

a family trip, we are 15pax in total including kids

enjoyed the extreme friendliness how they welcomed us and pursued the opportunities to help the kids