the property is very clean. the staff is very friendly. i liked the secured parking lot.

the hotel has a central position, and a convenient to parking parking connected to it.

the pool was amazingly warm (thermal)

wifi and restaurant. convenient parking. security bar in shower.

wifi and restaurant. convenient parking. security bar in shower.

i love the beds it is clean and quiet and has an excellent breakfast

asked for a breakfast to take out to be ready at 6 am, as we had to leave early, and we accepted a sandwich

i have tío make an appointment to use the pool

it is located in a very nice place near restaurants the staff is really nice and helpful anthe breakfast is

breakfast was great except that they served mostly pork and had to stay with the chilaquiles

breakfast was excellent, the staff was exceptional, the room and overall hotel was beautiful

the booking platform showed the reservation had breakfast included but the hotel did not receive that requirement; it may have been just me, but i

breakfast you have only two options and start 8:00 am too late for those who go to work early.

decent internet, close to taquerias open late and farmacia, pretty furnishings, good price, good laundry

good breakfast and clean place

breakfast quality is good, a la carte but too little options if you stay longer and do not prefer

breakfast, tv, parking, spacious hallways and room, kind staff, dog friendly and clean.

everything was amazing, the hotel, the view, the place and breakfast and price, i love it!

breakfast is very poor, coffee was most likely a water. not tipical for mexico.

breakfast was very good

the staff was very nice and room service was great.

room was great, clean, and spacious with fast wifi

the two extra days that we added included breakfast

offered everything in needed; safe, clean. great staff too; full breakfast!

options for breakfast, all i tried was very good

the staff always remember me and treat me well. very comfortable room. great breakfast included.

big room, breakfast was helpful because i didn't see many other options around for early morning

beds, everything very clean, excellent breakfast and only a few minutes walk to plaza juarez

super hotel, excellent breakfast

breakfast is perhaps more spicy than what an average tourist would like

it was very comfortable, with good wifi

the wifi was good and that was helpful to me

parking lot

swimming pool cold

hotel with stylish rooms and confortable beds, good shower as well, great breakfast selection, parking available in the basement, located at the edge of the city

there s no elevator from parking to the rooms

and downstairs the breakfast and waiter

restaurant at the place, and breakfast included which was excellent

a bit cold in the room, small breakfast

breakfast was included, but didn t start until 9am and i had to leave at 9am

nice hotel right on the main plaza. comfortable bed, hot shower, spacious room, good breakfast

wifi was weak. not much insulation between rooms

the wifi works well and the location of the hotel is very central for my stay in pachuca

hot shower and good wifi

netflix, free wifi

parking was easy

there is also a popular restaurant in the hotel itself, especially for breakfast

location, rooms, facilities, breakfast, prices

breakfast was not included had to pay an extra fifty pesos per person, but all in all it was fine

nice reasonably prices on site restaurant serves breakfast, lunch and dinner and several others nearby

there s leaking from the kitchen vents the pool is extremely

hope they can fix the hot tub and also update the ladder in the pool as it only has to steps to go in and out and it was very hard for me to exit out of the

when checked in there was an option for a $2700 peso ($130 usd) room service tab, i declined it (+) room service is ok and they rather leave you plenty of time before picking up empty tray (+) staff was great at check in and room service (+) the food is probably the worse i have tried in a long time, i had one time room service and couldn t eat it , i paid very expensive and even i need to asked to pick up the

the pool was ok

parking is shared between a plaza and hotel and its open to public.

was not working just ventilation and you can not open the windows pool was not clean internet is slow because of the design of the building you hear the noise from

swimming pool was under maintenance for several weeks, even though it's something they promote for the hotel

swimming pool was very warm and pleasurable

one staff member was rude when it came to giving pool towels. everyone els was great!

very big room, yet to be renovated. good price. nice pool.

the gym is very small but has the essentials.

free parking is a great bonus

maybe the parking

it was clean and the room was spacious. it did have parking and the staff was nice.

spacious parking, heater in the room, good wifi.

the breakfast buffet too much heavy meals as meat in despiste of light foods

breakfast spread was the plus though

service, super friendly staff and the breakfast was very delicious

breakfast great and true mexican

surprisingly good breakfast buffet

the location is very quiet, the breakfast was excellent, the staff very friendly, i really recommend

the hotel has a restaurant but fails to mention in its profile that they only serve breakfast

everything was great, attention, breakfast and spa treatments. will come back for sure!

plenty of room, very fun to have fires in the cabin at night, and the breakfast was one of the best i've had at any hotel

the plus side, one of the front desk workers came out to meet us when we were having trouble parking

parking is available in front of the hotel, no size/height limits

everything was very clean and the wifi was fast enough for work

location

ry close to main square), during my staying very quiet, parking directly at the entrance, nonstop

breakfast was not included, but it was possible to order room service from the serranillo restaurant or go directly to the serranillo restaurant just next

fantastic breakfast!!!!!

location, staff, breakfast included

loved the breakfast, was so good

was a good hotel for the trip to grutas tulantongo, available for booking online, free and safe parking, close to churches and local restaurants

clean room. breakfast included.

breakfast was decent.

breakfast hours, should open at 6 am

near the highway for long drive break great breakfast .

of enforcement for masks especially during busy breakfast times

breakfast was very good