loved the room, the breakfast and pool!

no shuttle to airport after 9 pm

it's comfy, nice pool, clean, amazing breakfast and so much more

breakfast because there is very poor flow and the refill of the buffet was inadequate.

the size of the room was great and i loved that it had a small kitchen with dishes and full size fridge

the bar was misplaced, i thought

the shuttle was dirty and the staff seemed distracted

really loved how shuttle would take and pick you up anywhere with in about a 3 miles radius!!

hotel has a shuttle for airport but we didn t know that so we paid for a cab

sent a shuttle to the airport to fetch me, after i d arrived a day early to return my rental car

breakfast was just okay

i had issues with the wifi

free parking.

b) the wifi code written on the check in keycard folder was wrong by one digit, almost required another

dark parking lot. noisy all night.

i needed a room by my kids & grandkids

a amazing time the pool was wonderful, the people where great, the food was good, the room was excellent and right

the kids loved the pool. easy access to the city.

rooms-comfy beds-great food-kids loved the pool- great hotel for traveling families

nice bar and restaurant areas

breakfast was great pool was awesome me and my grandkids enjoyed it and my daughters

airport shuttle on very snowy morning was awesome☺☺☺☺

size is good, cleaness on avg level, front desk nice and helpful, free breakfast is ok, gym and pool available but no time to go

location breakfast pool

great breakfast

pool was ice cold, wasn’t able to get it

the pool, hottub and breakfast

breakfast was very tasty both mornings.

comfy beds. great breakfast! clean!

need more warm or hot breakfast

nice laundry services on two floors

breakfast was amazing. staff was amazing. wonderful pool & hot tube.

the shuttle driver was exceptionally friendly and truly inspiring, which made the stay even more

breakfast was excellent and the staff was very friendly and helpful i also liked the comfortable

pool with warm water, jacuzzi and sauna, large fitness room and guests laundry, very good breakfast with scrambled eggs and bacon

place to bed down, watch nighttime television, spend some time poolside and catch a light breakfast

laundry room with detergent dispenser (pay with quarters)

spa temp was cooler the second night.

you have to walk a bit for the activities and restaurants etc, but they offer a fairly convenient shuttle

the shuttle is very convenient, and the breakfast was very good

got our bill at check out and they charged us $75 for a pet fee for a small dog, for one night

the space of the room, continental breakfast, pool, cleanliness, and location all stood out.

loved the coffe in the lobby, and the pool and hot tub were very nice too

restaurant at pool closed due to covid-19

the business center, laundry room and fitness area were all conveniently located on 1st floor

breakfast was awesome. basketball court and putting green was a real bonus too!!

the room was perfect, the staff friendly and helpful, great price for a full kitchen

pool heater was broke the whole weekend we stayed

pool was out of commission for repairs, but we were able to use the hampton inn suites pool which

complimentary happy hour, breakfast, and great room!

breakfast was great, got upgraded room to a better view by the very nice manager on duty at the

an awesome pool for the kids to swim in

kids running around the floor like it was a race track at midnight

the man creeping on our teenage daughters in the pool area.

airport shuttle made things super easy

tried the bananas foster french toast via room service, and it was well worth the $$ spent

nice bar to have a few drinks and mingle and an in-room mini bar and snacks

the coffee bar was astounding, flavorful and a warm welcoming experience

come back next time i'm in des moines for work, beautiful room, great restaurant and good gym

lovely restaurant and bar area

it worked well for the kids too

right when i got there, my ice machine was not on yet and the staff went and got me some from the kitchen

and we had to be at a volleyball tournament by 7:20 so we couldn’t even get breakfast for the kids which was a big reason why i selected the hotel in the first place

gym equipment updated

laundry, breakfast, location

yways and elevators were out of order at the hotel) and complimentary wifi

no free coffee set up for the morning, no room service, i am disabled and could not go down to eat at the restaurant and when i asked if they

wifi

restoration was beautiful, employees all very friendly, coffee bar was added bonus

parking garage to hotel

was helpful (others not so much like the woman at the front desk who wouldn't give us an hour late check out after being up from 4- 5am with an unwarranted fire evacuation

no breakfast but toast, the ceiling was coming down in the shower

they had a shuttle from the airport, so it was convenient to not have a car

shuttle driver was awesome - took us to the music venue for a concert and picked us up

breakfast cost more than expected.

you don't like clean rooms, top quality beds, unique atmosphere, excellent fitness facility with spa, amazing breakfast with made-to-order omelets, and friendly staff - then

beautiful property. huge rooms; we had a fireplace spa tub, and 50 in flat screen.

nicest staff, spa area and room

we had little kids that were very disappointed

be nice to get some kind of price reduction for not getting breakfast or being able to enjoy the pool

pool was shut down for maintenance

we were there for a kids sports match and it became a fun

did not get the breakfast but i didn’t like that it felt like a deli counter

the bell hops and parking attendants were the best, and the drinks at the bar actually had a decent amount of alcohol in them

pool could have been a bit warmer but was nice

pool and exercise room, omelet station, bar and appetizers.

clean, quiet and ceramic tile floor in rooms. wonderful pool.

room was right off the elevator, which got pretty loud at bar close on friday night

also they forgot part of our room service and had to go down stairs to ask for it

and unprofessional front desk staff, dusty rooms, non-working in room phones, inaccurate room service delivery

very clean, great bed and pillows, nice pool and staff

pool was nice , fitness center was nice, staff was friendly

shuttle was great to get to the airport or downtown

the pool water was a bit cold but otherwise it was good

elevators are small and the pool is too cold

only thing i didn't like was the furniture in the breakfast area was old and dated

was a breeze, the room itself was super comfy and we loved the breakfast options

pool water was cold for my liking (78 degrees)

our bedroom view was to the parking lot

the parking lot was closed. had to walk a ways.

we enjoyed their bar the night before

downtown location, excellent shuttle service and the food was a real surprise

birds in lower parking garage gone that it.

breakfast was great to start everyday. staff was very friendly and attentive. clean facility

breakfast was good. location was excellent for drake university. full kitchen.

the kitchen was a dream - a small full-sized fridge, dishes, a dishwasher, sink and cupboards

making oven mitts and cloth kitchen towels available would make it perfect.

it was nice to have a full kitchen and plenty of space

pool and free breakfast

pool was comfortable & overall way better than we expected for the price

really enjoyed the indoor pool since it was very rainy while we were there

didn't have breakfast

the continental breakfast had a fresh waffle maker

no gym, laundry or pool

my kids were very upset that the pool doesn t open until 10, and check out is 11.

it was difficult to speak to someone regarding shortening my stay or even to ask for the wifi password

exceptional breakfast great mattress

parking was not so good

pool was closed

the breakfast wasnt the best

the pool was down did not say that when we booked.

breakfast was great, clean room and convenient location

roomy rooms, laundry available

breakfast was a bit on the limited side. satisfactory but not anything above and beyond.

clean rooms, great beds, wonderful breakfast!

i enjoyed the fitness room close to the elevator

we were placed in a room by the pool and it was surprisingly quiet, despite guests yelling and playing in the pool area

nice, warm pool and very new property

property had plenty of parking, staff was really good, pools and hot tub clean.

good breakfast, nice common room

the social hour and amazing breakfast! my kids loved the pool as well.

we tried many times to visit the pool - but could never use it due to the large amounts of kids

the breakfast was big and had a variety of options along with having very comfortable bedding and

kids and family monopolizing lobby couches and tv

healthy breakfast with lots of options, wii for the kids, nice sitting areas, love the rooms and decor, full kitchen with

the hotel had a free breakfast, free internet, free parking, and was very clean.

very quiet and clean, great breakfast, loved the outdoor whirlpool.

hotel was clean, room was spacious especially considering it was just a basic room, half kitchen was a plus, big shower, great view, excellent full complimentary breakfast made to order

pool was extremely cold

robes in the room and the pool area was functional and bright

pool and no notice before hand about that

the pool was ice cold

pool wasn't cleaned up from the night before, an overflow of old towels, no clean ones available,

clean and friendly staff with great workout gym and awesome breakfast

was pretty hectic since there were young football teams staying at the hotel using the pool etc

no pool.: (

pool hot tub. breakfast.

pool and hot tub were great for my family and the community space was a great gathering place have

the breakfast was yummy with many options to choose from

the night we used it, we were the only ones in the whole pool area

nice pool and hot tub

enjoyed the pool and hot tub

they room was huge we had our own kitchen

some lights were out in the room, they have a bar but don't serve drinks, staff seemed unpleasant

was a bit of mold in the shower, towel bar had loose screw & fell off the wall, shower/tub was slick and needs something with grip

they allowed us a early check in.

the kids running around beating on my door

pool was kind of small, the wi fi was terrible and there was kids running around everywhere, also for how much i paid would’ve been nice if breakfast had been

there was sticky substance on the countertop in kitchen and there were what appeared to be crumbs in the bed, under the covers

the hotel had a sewer problem, the hotel halls has terrible smell and the pool closes early'

everything was what was expected. it was clean, comfortable, and my kids had fun in the pool.

great breakfast too

i did not try using the pool, but having one at all is nice

pool area under construction and that was one of the reasons to stay

ich i well know they

the pool area is clean and has a smaller pool for smaller children

3 pillows on the bed instead of 4 and a group of children being loud and rude in the pool and had no adult supervision

pool was great but probably should vacuum and chlorine was extremely tough

the pool was out of order a majority of the stay.

we were flabbergasted to walk into a fully stocked kitchen

the room was clean. loved the kitchen in our suite.

in the pool area was pretty overwhelming

loved the indoor pool, great friendly staff and the beds were very comfortable

complimentary breakfast, wifi and parking were appreciated as well

the rooms were clean, breakfast was good, and the pool was nice to go swimming

breakfast was good

having 2 bathrooms with a full kitchen was perfect for 5 women

i really enjoyed the spa and pool.

know there was a pool, no breakfast info

over $16 per person for breakfast for a kids that don’t even eat that much

pool wasn't heated. no hot tub.

high fee for having a pet. kids make more of a mess than my pet.

i had was that on saturday night of my stay,which was my last night, there were a bunch of little kids running around and screaming loudly until a little after midnight,and nobody did a thing about

flimsy plastic fork used for breakfast

ev charging

wish the pool was a little warm since you don't have a hot tub.

would love to see towels in the pool area, as they have been out of towels the last two times we've stayed

heated pool, gym'

room breakfast selection quiet convenient parking friendly front desk close to nearby

have enjoyed more protein options for breakfast such as a meat and egg option

having protein options for breakfast would have been nice.

clean, nice neighborhood, room was huge, staff very good and breakfast was hot and yummy

skimpy breakfast.

friendly staff, hot breakfast, clean room, no complaints

walked in i could tell it was clean , room was clean , beds were comfortable , shower felt nice , breakfast was decent , good location, easy to find and

nice jacuzzi suite with attached patio. decent breakfast

i also liked the breakfast

there were toenail clippings on the stairs to the laundry room

bar in the bathtub had a loose piece

also, this hotel does not have a hot tub, kids do not eat free

have stayed in room 123 with my wife and three kids

there were hundreds of soccer kids running the halls until after 1 am and no one did anything

the pool area could use some attention

the pool we a little chilly for me. but still used it.

great location! large room and comfortable bed! standard breakfast.

the parking situation was also well accommodating

wifi went out and we were given no discount

breakfast is good

friendly staff. good breakfast. rooms were nice and clean.

sarah at the bar was amazing

a poolside room which is nice at night when your kids are swimming but not so much in the morning when you’re trying to sleep in

the water park was great

bar was open and accommodating

parking lot was awful due to weather

easy parking. streaming services on the tv. friendly staff. good breakfast. easy check in.

parking was easy

the pool and hottub were clean

parking was limited.

were really clean and comfortable and the pool was fun and the pool water was very warm so my kids enjoyed

reasonably priced with good breakfast.

friendly staff, clean comfortable room & bed, nice fully stocked hot breakfast.

the high school group of kids, probably about 50 were very rude while we were trying to get some breakfast

they didn’t have breakfast because of covid p

the pool was a little chilly, but it wasn't busy and my daughter had fun

guess a hot tub in the pool room would be awesome just because i was a bit cold in the pool

indoor pool was very nice for the kids. large size and plenty of places to sit.

lights at night in the bar area - - - seems odd and not where i'd choose to have a late night drink

lobby bar is great

i liked the staff including the front desk clerks to the cleaning ladies and also the kitchen staff

breakfast and variety, extremely clean, the room was huge and the pool was perfect

spa wasnt working

the bathtub, kitchen amenities outside area behind

location of the swimming pool

were there in the winter and the sidewalks and parking lot were not well cleared of snow and ice

the pool temperature was also very comfortable for a morning swim

adequate parking

parking was easy

hot breakfast in a clean & well kept facility. great price!