the staff is friendly and the hotel has its own parking space.

location parking

staff was friendly dinner area was good to work indoor parking was good

breakfast was incredible as usual. love this property!!

good location, breakfast

good breakfast

breakfast was amazing

breakfast tasted good, the bed was comfortable and i loved the waterfall shower

i did not had breakfast!!!

breakfast was real good

space is super clean, the staff were very friendly and the complimentary breakfast was surprisingly better than most hotels

very clean, excellent service, very good breakfast,all the stuff gather you with a big smile’s

proximity to the airport cleanliness complimentary breakfast

the gym is very well equipped and has everything you need to make a 2 hours exercise routine

new building, great restaurant and gym

great facilities that include a nice gym, pool, spa, restaurant, and more

for 4 people and they only put 3 towels and additionally there were no towels available at the pool

parking for my motorcycle

the pool had longer hours so i could site see during the day and swim at night/early morning

the pool area was not clean and overcrowded

the gym was perfect

location, room size, very comfortable bed and pillows, the kitchen

for 65 usd we got a fabulous suit with kitchen, king size bed, living room and big balcony dinner and breakfast was included and the staff

great staff,comfy bed, good water pressure in shower. good kitchen area.

they have improved the food offerings for breakfast and it’s very good

parking area is very narrow, no well signaled and difficult to move

there is parking space with security

one night but we loved it, close to everything we needed and very important for us to have a safe parking spot for the rental and they have

very close to the center

hotel is very nice, well located to the sights. has a good secure parking lot.

great location, very friendly staff, very good wifi connection

wifi

we could do an early check in as fortunately our room was ready

location wifi

close to all the sites to see and they have room service that's very quick

the pool needs a lot of maintenance, specially after kids

great location. breakfast was quite good, the coffee excellent, and friendly attentive service.

kids enjoyed the pool

breakfast ok. location was excellent

spa services were excellent and affordable

i used the pool only once -- it didn't feel 100% clean, but maybe that was just me

beautiful campus with a huge garden and a pool

secure gated parking

the setting is pretty and the public park adjacent is nice but a public pool is not part of the hotel

the pool has a great view as the terrace bar

are confy, great location, great decor, small, private and with all the main amenities cable, wifi, etc

kind staff and great local breakfast

the staff was quite helpful and breakfast was really good.

pool is small, it is only for staying a little bit

the pool area has great views of the pyramid and you can see the volcano

itself

beautiful hotel and grounds, relaxing rooftop pool area

we didn t check out the pool, but the breakfast was delicious

parking is a few blocks away

safe & secure parking is attached to the hacienda

the parking lot is small

breakfast was okay, but didn’t like that they said the 2 kids with me would cost 50 pesos extra each child

breakfast was very good

delicious breakfast, spacious room with extra bed / crib for free

compact white very clean shining new rain shower walki in great breakfast - and wonderful staff

breakfast- food and service fantastic

by chance i met the owners whom in reception whom at their own will gave me great info on laundry, restaurant and things to do in and around puebla

the amenities in the room are good, bed comfortable, wifi, fast and reliable

wifi password didn t work

refillable water - you have to buy water bottles off them instead of refilling your own wifi wasn't great in the room i was

wifi not so good.

location, all staff were very attentive and helpful, fantastic mexican patio within the hotel, kids loved the playground and swiming pool

neighbors while being intimate and talking in addition to hearing everything from the yard where kids play and scream location: even if super close to bus station , walking to the center i

it would suddenly spit water out, it was quite frightening for the kids

the little kids park and the open outdoor space.

it would suddenly spit water out, it was quite frightening for the kids