loved the bed, bathroom, gym and bar service

the customer service and they were very flexible with early check in

spa facilities were quite limited, there s no sauna, only a steam room, and no indoor pool, which

restaurant, spa and room upgrade complimentary

was room service)

staff, superb rooms and brilliant rooftop pool bar

bathroom could have had better lighting and there was no coffee maker in room which required room service for coffee every morning

the room was comfortable and the gym and roof top bar were very nice

would of been nice if rooftop deck & bar was open

screaming kids at 7:30am first morning

with loud hammering and screwdrivers were heard early thanksgiving day in the hallways and room service never came while i was away

slippers the shower spout off the wall did not work room service opened @ 730am so i was not able to have breakfast before my appo

clean room especially the bathroom. nice location. room service was good.

-fast delivery room service

position in beverly hills, nice sized room, comfortable bed, good wifi even in the bedroom and a pleasant check in and check out experience

hotel has a small but nice swimming pool

prices for the in room service

ridge etc ) were out of order and crazy expensive ; there was no ambience in the

the pool and adjacent restaurant is an added bonus

nice swimming pool

close to public transport, laundry mat and food supermarket.

to buses short walk to hollywood boulevard and santa monica boulevard, takeaways, supermarket and laundry close by

no food options no pool, pretty plain jane for the price

the shower has no privacy if you have your teen kids with you in the room

traveled as a family with our kids and we loved all of the guitar shops nearby

staff was amazing - found me a perfect parking spot - kind, thoughtful and welcoming

there was a little coffee bar attached to the hotel where you could get breakfast and the thai restaurant next door was

the tv didn t have wifi so we couldn t use the apps like youtube

location, free parking, kind staff.

location was where we wanted to be. free wifi and free parking. fridge in room

its clean, there's a pool, within walking distance of a ross, burger king, starbucks, ralph's, in and out, and a gas

my kids didn’t touch them unfortunately

this place was in a good location very clean and the free breakfast was good for the cost.

around 11 am, they kept our luggage in the kitchen, i took a yogurt and was told it was only for breakfast

bad location (felt unsafe with my kids). drunk people and junkies in the neighborhood

well equipped gym

great pool, great location, beautiful style, comfortable beds and great service.

was professional, the front desk was extremely friendly and personable, the service ranging from room service to security were so understanding and helpful

no free wifi

close to everything, the staff are so amazing and kind and made us feel every welcome especially room service the gentleman were so kind i would definitely be coming

nice little kitchen area

i loved that there was a restaurant right above that had a bar walking distance like a minute walk, and the staff even though they had no front desk

the cafe was also wonderful and the staff was very friendly and talented in the kitchen

a little kitchen with a refrigerator was helpful to store drinks, microwave items etc

view, really amazing to wake up to (room 402) - helpful staff (via telephone) - good tv - good kitchen equipment - balcony with furniture - good sized

the bed was incredibly comfortable, the kitchen had everything i needed and i could do my laundry too

the bed was incredibly comfortable, the kitchen had everything i needed and i could do my laundry too

i enjoyed having the sofa and really big ottoman to work - and the little kitchen and washer/dryer were ideal

breakfast hour was to short .

breakfast has shortened and really not long enough

we were asked to pay an early check in fee after we had already checked in

my room was ready, but i still had to pay $20 for early check in, which was a couple of hours early

tried charging an early check in when we weren’t early

the room service ordering is a bit of a mess

there being 4+ restaurants on the premises there are very limited room service options, but you can order delivery to the hotel and pick it up in the lobby, or order

but we had no way to know there was room service

the bar and the food

room service breakfast comes in multiple takeaway boxes. it s weird and very wasteful.

loved the views on the rooftop, especially for breakfast

roof top bar beautiful too

the complimentary breakfast and rooftop lounge were impressive

only disappointment was that the website states that there is an onsite bar but it didn't state that it's only open thursday - sunday

the design of room, lovely rooftop bar and delicious breakfast- staff were amazing and very attentive

we also enjoyed the continental breakfast in the lovely courtyard

good vibe throughout my 7 day stay, close to amenities with nice rooftop pool and gym and friendly staff

wish there was self parking and the rooftop bar opened longer

well-designed pool and deck area

the 40$ daily fee for the pool and gym feels predatory

the hotel was very clean and the staff kept asking if room service was needed.

clean, daily room service

crew, and one of the ladies (with the request of maid services washed and folded my laundry (-)no laundry at decent price (+) welcoming check-in with very helpful staff, arranging everything from laundry to luggage storage with ease around our travel schedule (+)went above and beyond to help us out with luggage storage, laundry, heating up food for us and general (+) laundry facilities for 10usd (-)could not lock the window at night in my room so i felt a bit unsequered and the laundry room was not avaliable and no breakfast at property (-)dryer very late at night despite there being a cut off time and we had a room right next to the laundry so we heard it all night (+)nice room , free laundry (-) only allowed to do laundry 10-5 which is the exact time we wanted to be sightseeing so it was useless so we had to go

they always made sure to ask if we wanted room service for the next day or if we didn t see them then they would call

it was very clean, and room service was always available for everything you needed

the bed was big and fits me and my two kids comfortably

room service woman was amazing

the staff is very friendly the location is perfect there is a laundry room feels like home

clean room, towels, great wifi, helpful stuff

and also i liked that the hotel had an on-site laundry facility

hotel and friendly staff, a new staff member helped me very good with doing my laundry