a fantastic hotel, very kind staff, beautiful rooms, delicious breakfast & great restaurant, nice spa & pool, relaxing massages in the gardens

the breakfast was delicious and so fresh

the hotel is small and has a quite big spa area for that size (steam bath and sauna) (+) they even let us shower and use the spa way passed our check out time which facilitated things for travelling to galicia next (+) everything was nice, the staff, the spa facilities, the rooms, the restaurant, drinks, food , not to mention, super pet friendly (+)a fantastic hotel, very kind staff, beautiful rooms, delicious breakfast & great restaurant, nice spa & pool, relaxing massages in the gardens (+) price/quality ratio of the food/wines/spa is also very good (+) finally, the spa is beautiful and super relaxing

breakfast was marvelous, the spa is great, we stayed at the superior bungalow, and it was fantastic

we also order breakfast to the room which was excellent too

modern - style - design ! parking in front of the room

much not to like but we did have difficulty connecting to the internet, it would connect but no wifi , we told the first managers before we left and they said they would call the technician to

ee) wifi was not working well in my room: poor signal and it continuously disconnected.

very good breakfast and location, near metro station

the breakfast had a large selection of choices from yogurt, bread, buns, cold cuts, fruit, different

on the tv you see many channels and the wifi is free and without passwords or registrations, but it is a bit slow, i preferred to use the

very warm and helpful staff, good reliable wifi, clean and functional facilities

i stay here when i'm in porto, friendly ppl, good wifi, rooms with desks, air con works well.

nice bar where the breakfast is served in the mornings

across from the train station, so good for an early or late train

reception staff spoke english and free wifi

there was a lovely woman making breakfast, she was super sweet with our son (slightly embarrassed by the attention, lol)

wifi quality was medium

was great, nice breakfast, quiet neighborhood with lots of cafes a 3 euro uber ride to the river we had two bikes

the breakfast was good, there were oranges every morning so you can have fresh juice

breakfast was all fresh with a good variety

a welcoming bar with masses of choice super views across the douro to porto itself rooms extremely comfortable

do note that parking is not free the gym equipment needs some oiling

slowly service in the bar at the evening.

clean, very comfortable, staff really friendly and helpful, delicious breakfast, wonderful views, lovely pool, great location

beautiful grounds to wander around as well and a gym and spa onsite

i found this strange, especially if you travel with kids

was brilliant lovely view right on the river - clean room,lovely breakfast, helpful staff especially philipe and

nice breakfast

after granting us a late check out for an extra hour during our

location bar staff

the breakfast is excellent

staff were lovely, room really nice. honesty bar great.

the honesty bar was a great feature

breakfast service but that is all

self-served bar is a great idea (in the hotel), perfect patio, good preakfast, kept our luggage for 2 weeks

the bar was extremely expensive

the bar area is also excellent; however, the staff could have been more efficient and friendly.

we also missed having a restaurant on-site, no meals are available in the evenings, and the bar service was very slow

the roof top pool and bar is spectacular but the staff were a bit unattentive and there was a dreadful smell coming from

small rooftop area for great views and a small pool

and you may use

t in) the pool at the top of the building

large spacious modern apartments fully equipped inc fridge coffee maker toaster and cooker - good wifi - excellent location - staff friendly speak good english-comfortable bed - all

roof top pool and bar/ terrace with amazing views

the staff in the bar and restaurant made me feel very welcome and provided an excellent quality of service, i also

a larger gym.

the bar & bartender was exceptional, as was the food and food service

the hotel was clean and had all the facilities that we required, pool was

we realize this was off-season, but we appreciated having a bar and restaurant on property in the evenings when we chose not to go out

breakfast was great, they had everything

such old world charm, wonderful staff, elaborate breakfast

we didn t have a drink in the bar area, but it is amazing (where they serve breakfast) (+) decorating, ambience, staff, breakfast, a unique niche, use of dining area with bar and ability to play evening board games, safety, quiet we really appreciated their (-)were that there was no clothes iron available and they charged for the packets of tea in the mini bar (drinks / snacks of course, but teabags (+)all so friendly, helpful, and incredible hard workers (room was always clean with fresh water and bar service was top notch) - i can't say enough about how they pampered us (+) the on-site restaurant and bar offers delicious drinks and food (-)no fridge in the room although staff very obliging put some champagne in the bar fridge for us (+) the breakfast was lovely and set in their chic bar downstairs

for family with 2 kids (6yr olds) who enjoyed their bunk beds & dual showers

the breakfast was good

we really appreciated the sauna and pool and the 24 hs gym

our stay we had dinner, room service, and evening drinks by the fireplace

great location great staff nice rooms nice pool

delicious breakfast room is quite and luxurious

about the hotel was wonderful - the staff, the rooms, the facilities and the breakfast - it made our stay perfect, even with all the rain

not helped by the fact if there's a family with small kids running above

they did let us stay an hour later the next day to compensate but when it's your kids nap time

garden apartment was great for the kids

beautifull with two separate bedrooms and separate bathrooms + big living room conneted with kitchen

bright, very comfortable and spacious, quiet on the third story, well appointed little kitchen, laundry facility next door, parking close by, friendly and helpful

the bar is a bug plus

the bar was reasonably priced and very friendly staff

would be nice to have a washer/dryer on sight for self-laundry service

they don’t give irons out or have any in the rooms, they want you to pay for a laundry service to get your clothes ironed, i only wanted to straighten out my slightly wrinkled

desk and a guy with very poor english said they ran out of towels and they were waiting for the laundry, then he wrote my room number on his hand

loved the rooms, interior decor and the delicious breakfast next to the pool

excellent rooms, staff, service, amenities, breakfast, drinks, pool

room service had to be reminded to provide soap

exceptional care from the people, perfect breakfast , i strongly recommend torel palace for a stay in

breakfast was amazing with a full complement of the usual cold items, breads, meats, cheeses,

next to the hotel is a large supermarket and down the street is a laundry with self-serve and drop off service

you even have your laundry done for a small fee

great breakfast buffet

hotel with small rooms excellent staff and breakfast bar area great base for exploring

the hotel's concept of having 24 hr bar or food/snacks, and missed this feature when staying days later in a different hotel in porto

close walking distance to shops and the city. wifi was good. full use of kitchen.

there is a lovely terrace and a clean kitchen

wifi was fast inside the room

spacious apartments in a well kept property with a kitchen and outdoor courtyard available for guest use

the place itself has a shared kitchen and garden

great location! and breakfast was also very good.

quite central, good wifi, coffee vending machine in lobby. can recommend

wifi: internet is working but a bit slow

it does offer everything you need plus free wifi

location clean room breakfast

indoor pool, spa area / steam room and sauna all complimentary were a fabulous bonus

good affordable room service for when we felt too lazy to go out in the rain

was beyond expectations apart from room service

rooms comfortable, powerful hot shower, wifi good and coffee/tea facilities

were not informed that the spa, gym and pool were under construction

although adequate the breakfast could do with expanding their choice.

bed a bit hard, wifi difficult to connect.

breakfast is poor

gs, baconetc) and the normal cold choices

breakfast was nice, lovely area on roof

location, amazing staff throughout from checkin to the bar restaurant staff

wifi was a bit spotty

very clean, great staff, nice bar area, good location.

good breakfast, and fantastic food from room service as well

everything the staff the room the breakfast thank you foir lovely stay

would have been better if the hotel had internet, it had great wifi but the wifi was rarely if ever connected to the internet, i'm not sure what you do with such

wifi was uneven in the room and in the hotel. ranged from excellent to unusable.

the wifi signal was so weak, maybe because i stayed in 5th floor.

very good location all systems worked well, although wifi was variable depending on location.

reception staff, late check out, able to leave luggage and pick up after check out

with incredibly helpful staff in a perfect location to explore porto, with an amazing a la carte breakfast and a special evening treat in our room

the breakfast and choice was fabulous

breakfast had a very nice variety of options and the dining room staff was creative by offering

ont desk, breakfast, dinner, housekeeping): - kindness, high professionalism, dedication, enthusiasm and

great location, staff very helpful, excellent breakfast with great choice.

bar fridge

manager for many years, please do not tell me you cannot provide wine glasses when you have a bar and that you cannot provide extra pillows

there is also a nice bar area and small terrace on the ground floor which i didn’t use but looks

store room for cases, bar although i didn’t use or see anyone do so, small area with sofas and tv

bar with nice prices spacious bathroom fresh orange juice for breakfast place for watching football

we arrived early and left our bags, i had urgent matters to attend to and i did that with wifi when we dropped the bags off in reception

room was clean and comfortable, quiet as expected, good wifi connection

wifi only worked in the bathroom and not the bedroom

good location and spotless - good wifi

wifi, breakfast expensive, views, noise

great location, nice people, really good breakfast, clean rooms, fast check-in and check-out

also a fun bar

nice breakfast and clean room

the morning breakfast was large and very well presented

breakfast at a hostel i ever had, super complete with lots of options and even pastel de nata

great location, laundry was quick.

the in house phone provided for calls, wifi etc is excellent

nice hotel, restaurant and bar area. friendly staff. excellent location.

the location was great. daily room service. staff was very helpful.

excellent location, friendly staff, very good wifi

few things could be improved: adding a small drying rack or foldable stand for laundry in the room, providing bottled drinking water for each guest upon arrival, and including

staff, good advice on restaurants, well placed and close to shops and self service laundry

personal, fast service (we needed laundry), hotel close to centre and the river, rooms are good looking and

we arrived early and the front desk arranged us an early check in for free

i couldn't get an iron - but the laundry staff will do it for you (for a fee)

with eggs made to order for breakfast, bar access, and central location just footsteps away from the river, we couldn’t have found a

she took care of us at the bar and sat down with us for a while during our dinner break

double beds but after realizing i had chose 2 adults only, i messaged the property to ensure my kids were welcomed

lovely bar and snug available to guests with a good range of beers, wines and - of course - ports

this hotel is an architectural marvel, and the bar was small but very friendly and well-stocked.

breakfast was tasty, though a bit limited, maybe in the future to add more options of selection,

breakfast was tasty

lots of noise coming from the kitchen but sometimes little action

breakfast is outstanding with an array of fresh fruits, cereals and breads plus pancakes and

service from front desk to supreme breakfast was better than a 5 star hotel

i loved the terrace, lobby and the bar as well as the breakfast - freshly baked pastéis de belém, fresh fruit and pretty much

great breakfast

bruno the bar man was very helpful and made excellent

staff and the receptionist was very kind and approved the late check out with out any

advised before arrival or at time of booking that roof terrace and gym were closed under

breakfast was outstanding and the entire experience was the finest hotel i have ever encountered

location right in the middle of the old town staff were extremely helpful and kind breakfast was superb

breakfast was amazing with different variety every day

breakfast was great

we left before breakfast started but a packed breakfast was arranged

room service excellent !!

beautiful decor in the bar and ground floor areas

breakfast was excellent with plenty of variety and mimosa available

the signs indicating which floor the restaurant and gym were on weren t properly labelled, or maybe they were and were just confusing

negative comment, i got a pork sandwich and chocolate fondant as room service, both were super dry and bland

the breakfast (someone really knows how to cook eggs, which is not the usual) and the little bar at night

could have been more generous with soap, had to ask for more than the one tiny bar we were given

good little bar right across road and close to lively food court at time out market as well as dom luis bridge

could be a mini bar in the rooms as there is space for it

bar was fantastic

also we lost our last breakfast there because the breakfast started at 7:30 and we had to leave by 7:15 more or less in

unique concept and awesome breakfast

breakfast was very good with a modern touch

we paid extra for breakfast and it was definitely worth it, really good

of corona the lovely breakfast space, the bar and the restaurant are closed ud83dude22 hopefully they reopen them soon

daily cleaning of rooms was excellent, within walking distance of shops and attractions, late check out is always a good perk

great breakfast and super helpful staff.

centrally located - room was pretty cool - breakfast was abundant and staff serving couldn't be any nicer

location, great ac, showers, and breakfast

the breakfast is very good (you must try the french toast

impeccable service, details and breakfast, will come again.

a/c and wifi worked well

very friendly staff. good breakfast. wifi. guest lounge.

excellent wifi

awesome breakfast, fantastic location, the loft room was a bargain and absolutely fantastic!!

great staff, very clean, very comfy bed, yummy breakfast