there were snacks available at all times and all you would need for a healthy breakfast

big room in the entry to hang out and talk with other travellers where you could have coffee and breakfast

the breakfast options provided for the morning were great, and the coffee was excellent

towels were provided and while i didn't take advantage of the breakfast, the granola bars were readily available

great coffee and healthy breakfast

staff was very nice, and the water that i was able to get from the bar to fill my water bottle tasted amazing

shuttle service

from the front desk, to the shuttle driver, to the restaurant staff, even the security

the shuttle was excellent. staff very friendly.

food and bar were great

let me have a late check out

location, the kitchen and a decent view. the staff i cannot say enough about them!!

was so nice, the shower was hot and the pressure was decent, everything was clean, having a whole kitchen was great

the kitchen pans and some cutlery were left dirty

the stunnning lobby, the huge ballroom, and the tall, spacious rooms with huge windows and full kitchen, it was perfect for us

bar area staff need some work took way to long for the drinks to come and anyone to wait on you

decor, lobby bar view

front desk staff was great, love the hotel style and the upper lobby and bar layout

i love the fact the the gym have to be key access only and the building as well

the gym was great , nice to have microwave on the floor.

the spa tub was great and the disco lights above were an added bonus

nothing in the kitchen out to use the kitchenette, stove or microwave no utensils no pot snow pan no mention that

we had the king suite with spa bath

spa bath, smell, blanket

no laundry bag

the food in the restaurant and through room service was just awful

on site restaurant, room service. valet parking

the management has yet to reach out and i was only given a 20 dollar credit toward room service and free microwave/mini-fridge

they rolled our room service in on a table, like in the movies, instead of handing you a dish at the door like most

ich costs 20 per day

i loved the history of the place. the bar was amazing. bartender was great. atmosphere 10/10.

bar service, the atmosphere, the decor, the architecture is breathtaking, the location, the

the antiques, stained glass and woodwork. the bar tender, mandy, was wonderful

my daughters and i had drinks at the bar good friday and the bartender was exceptionally nice and helpful

lisa in the bar was very helpful,she even drew us a map( i dont think we did a good job following it