wifi in my room didn't work at all and when i asked the front desk if they could do something about

staff was great, room had all amenities needed, laundry room available with cc reader- overall, good stay

ample free parking, clean rooms, comfortable beds and super friendly staff.

parking lot needs repaved .

o disabled), a disabled elderly woman, and a mom trying to find a new place for her family

the breakfast buffet hours. they could make it until 11am.

food was amazing, we ordered room service. the room was spectacular and will go back!!

no room service. no food at all from 10 to 5

from the front desk to the valet to the bar tender to the cleaning staff

wifi connection was flaky all the time (laptop got disconnected every 3-5mins) (-)wifi was poor (+) the wifi was included, and the gym was functional enough for a quick workout (-) the free wifi did not work well in my room (+)free wifi. (-)wifi wasn't working for a day and the sheets were very dirty

bar is a wonderful space with a fireplace, and the drinks and service are wonderful

the staff was warm and helpful and if there were lots of cool places to relax including a bar with live music at night

i loved the history of the place. the bar was amazing. bartender was great. atmosphere 10/10.

the bar and bartender were great, and the building was charming and historic

lisa in the bar was very helpful,she even drew us a map( i dont think we did a good job following it

the management has yet to reach out and i was only given a 20 dollar credit toward room service and free microwave/mini-fridge

they rolled our room service in on a table, like in the movies, instead of handing you a dish at the door like most

room service was also provided in to-go packaging

was eh did order room service and dined at the restaurant the morning of check out due to convenience

on site restaurant, room service. valet parking

free shuttle

as many tampons/pads as i needed, she upgraded our room at no cost, and we were able to have an early check in/later check out

we called ahead for a early check in

good gym

she also made sure i knew about the shuttle to take me to the game i was attending later in the day and the grocery store to grab a few

staff clean rooms and breakfast every morning,good

lady at the front desk told me breakfast was from 6-10am so my daughter & i went down at 9:30am & it was closed

there was a breakfast included

cleanliness and breakfast

it hit all my needs. just wish there was cream cheese for the bagels for breakfast.

we did not see any breakfast. the location was nor bad, not the best.

lovely great room with breakfast

the hosts were super friendly, they had a great selection of food for breakfast, the location is great for accessing the trail

towels were provided and while i didn't take advantage of the breakfast, the granola bars were readily available

great coffee and healthy breakfast

was so nice, the shower was hot and the pressure was decent, everything was clean, having a whole kitchen was great

we had no light bulbs in our kitchen area

the stunnning lobby, the huge ballroom, and the tall, spacious rooms with huge windows and full kitchen, it was perfect for us

the kitchen pans and some cutlery were left dirty

my sister and i could cook meals in a well stocked kitchen instead of needing to go to restaurants (we'd been traveling for awhile)

i love the fact the the gym have to be key access only and the building as well

the gym was great , nice to have microwave on the floor.

was amazing for pnc park and rivers casino

front desk staff was great, love the hotel style and the upper lobby and bar layout

gym and common areas were not as clean as i would expect

staff were very friendly and breakfast was very good.

clean, great customer service, nice breakfast

great breakfast. staff was helpful and attentive to our needs.

later breakfast end time i’m saturday

close to where we were staying. allowed early check in

sports bar was great and property is very close (walking distance) to major retailers (giant eagle) and

comfortable bed , nice breakfast , and convenient bar / restaurant facility ,staff was

the complementary breakfast was from 6 am to 9 am, thought it could be till 10am

we did not have breakfast, left too early in the morning

after arriving, eating at joe's/lou's lounge (by the way, the bar tender/waitress, was very nice); and settling in the room, showering and sleeping was wonderful