kids club was perfect

the spa really is just a closed room and you have to call reception for them to open it and the gym is free, ok, small but nice only on the same floor of rooms

good wifi internet that allowed me to work at evenings when needed, always reliable, safe to attend

the pool bar and room service menu was a bit limited. the spa was a bit small.

breakfast was maxing, hotel clean,bed extremely comfortable and staff lovely!

we felt it needed a bar poolside

kids club was only for very small children but seemed great in terms of their facilities, it was

room and breakfast

the spa facilities was

kids club facilities were just allright

there are also lots of rich kids with bad manners but you can’t really blame the hotel for

at needs to be pre-booked

the kids club staff and support. overall friendly staff.

kids menu was an issue and expensive at times with mixed quality

location and premier room excellent- room service always prompt breakfast relaxed and good

excellent, rooms were small but perfectly suited for our stay, staff were friendly and helpful, spa facilities and the gym and chill room and film room were really good, hotel was clean

great staff, clean and well located for several golf courses a 5 minute taxi away.

a very comfortable hotel, lovely staff. breakfast was good.

great gym, tennis court, sauna & steam room and a huge cinema room if you want to spend the night in

a perfect location for me as i was only there for a meeting at quinta do lago golf course

food at pool bar lovely/staff very friendly

a smaller saucepan in the kitchen

the mini golf course, walking distance from the reception was great for the kids

too many cards etc for towels plus gym should be included in price.

of the room, fully equipped kitchen, laundry machine :), very friendly helpful personnel at

was all beautifully designed, very clean with a spa and huge terrace and swimming pool

rental car to get collected, pick up from hospital back to the hotel, transfer to the airport and breakfast take away boxes

no kids games or room

indoor pool for grandchildren

the room/suite was excellent we were given an early check-in & a late check out - fantastic

the entire hotel is clean, well laid out and caters for guests in communal areas with a pool table and books to read

could have had a little more variety at breakfast.

- the wifi in the room was a little too weak to hold a voice call

clean, comfortable, good wifi, excellent value for money understandably in november.

new hotel. rooms are spacious and clean with good facilities. wifi was ok.

polite and friendly staff in bar area,good attitude to customers

broken beds by the pool and get rid of the

zealous staff constantly stop the kids having fun in the pool

clean, comfy, excellent shower and breakfast was really good too.

pool and bar was nice and clean

we also enjoyed a cold pool on a hot day, not everyone might though

perfect location, good breakfast, friendly staff

nice pool are and gentlemen at the bar so lovely

nice pool are and gentlemen at the bar so lovely

great location, good breakfast and lunch/dinner buffet.

location by the beach and lovely pool views

the breakfast was excellent and i was very impressed with the gym equipment

mostly couples i would not bring kids not enough going on for them

of the best hotels i have ever been: - directly by the ocean - fabulous breakfast - nice people working there - live music in the lobby - massage - good terace view - tidy

gym is currently closed due to being refurbished

very nice. they let me have an early check in whicb was very kind of the host

the place is ideal to live with kids or big company of travellers

they are kind enough to give an early check in and the room is very tidy and clean

gym & indoor spa need to have longer opening hours to be able to use it in the evening; they serve

customer service from all staff, the breakfast was delicious and had a lot of choices

laundry service available but was very costly- only used it as spilt red wine

golf course was located via gate close to the entrance of the hotel

the facilities were great (tennis court, indoor pool, gym etc

the small pool at the courtyard is a nice place to relax and chill out

small pool

clean, spacious rooms, kind staff, nice breakfast. swimming pool with beds to get tan.

cleanliness, breakfast and the location from the airport..

beautifully clean room and very tasty breakfast

we truly enjoyed the outdoor heated pool, the bar in the pool area is fantastic and so is the friendly staff

breakfast is delicious and has great variety and food at the pool bar is delicious

cean, comfortable, superb breakfast, excellent facilities

gym could be better

perhaps the golfers

kids loved pool that was open 24/7, same as the bar and reception

swimming pool breakfast cleanliness

swimming pool breakfast cleanliness

the interior is tastefully designed, breakfast starts as early as 4 a

the bar menu for food was limited but there was a good range of drinks

the rooms were in good condition the restaurant & bar staff was very accommodating too

was perfect, small complex and so located close to pool, training grounds, playground etc

dated bathroom and kitchen area. near golf not marina but we had car.

relax during the day, use the spa facilities and then uber it into the centre

kids complained about the breakfast being monotonous and the bacon was too rubbery and the fruit

breakfast was good and fresh,very,very clean room,very helpful reception people,perfect location

coffee machine in bar out of order so no bedtime drink.

helpful and very friendly all ways cleaning all areas of the hotel 24/7 some one on front desk breakfast was good and a small bar good location to wonder around

breakfast is lovely

breakfast excellent!

there was a sound of hotel laundry at night and it was disturbing

very good laundry service

laundry service very good value for money

person at the desk promptly gave us early check in and a good quiet private balcony room

the laundry service was a real bonus

i was traveling solo. it was perfect for me and room service for evening meal was very good

we could not get an early check in and we arrived at 10am, it was very warm and when we came back at 2 there was a

the restaurants in the hotel were wonderful and the small gym was an added bonus for us

the spa facilities were closed while we asked for it when making the booking

the top floor restaurant with a great view had an exceptional variety of breakfast foods and a pianist played soothing music

clean apt superb location near all the best restaurants fully equipped kitchen excellent communications with the property very secure excellent silent a/c highly

late check out was no problem

aside from the usual kitchen utensils there were containers in case you wanted a picnic, there were umbrellas, beach

lovely room, interconnected with kids room

ideal for party animals, but if your (or your kids) want to get an early sleep be prepared to bring some

the spa and gym was great, great location

the rooftop area (restaurant/bar/pool) where you have your breakfast was amazing

we were charged €8 for we think was a charge from the mini bar which we hadn't used

nice laundry

early check in late check out help with our taxi booking etc

early check in late check out help with our taxi booking etc

the kids pool area was great

heated pool, with a dedicated one for kids the kid's club is great

was amazing, service excellent, room service fabulous

and attentive staff no loud music in swimming pool good breakfast very good fish restaurant wide parking

coffee station in room, size of room, amenities, cleanliness of hotel and room terrace, room service excellent service

great spa, gym, and most of all indoor and outdoor swimming pools (both family friendly and adults only to

kids club

gym: it has both a cardio section and also weights

good for kids

great breakfast and dinner very good area with trees and shades great kids club and playground a lot of pools on the property, easy parking very kind staff no crowds

the bar area was a bit outdated needs a more modern feel.

nice garden good breakfast pool area quiet,adults only

staff very friendly eugenio upgrade the room ,sofia etc , excellent breakfast ( with champagne even ) ,very clean room totally worth

pool area very good

staff were super nice, great breakfast and the pool was amazing as well, all respecting social distancing and safety guidelines

did say on the site there was a pool bar but it wasn't set up

really nice swimming pool, no deeper than 1

definitely would have given a 10 if restaurant and bar open, however we did know in advance and it was our choice to still stay there

fast wifi, big screen tv

some things like breakfast and a bar were not offered, but that was no big deal for us

offer several options for breakfast, and everything is kept either cold or hot with fridges etc

really good breakfast i wish i had time to use the pool(s) staff were friendly exactly what we

nothing it was just what we wanted relaxing, well maintained and small with a great clean pool.

really good breakfast i wish i had time to use the pool(s) staff were friendly exactly what we

quiet and well kept pool area

the pool area was clean and the staff there too were very friendly

- room was clean - outdoor pool was big and lovely - late check out free of charge - 15/20 mins walk to the strip - 10 mins walk to the beach - most of

good facilities,pool,bars,nice reception area,plenty of parking

the food around the bar is lovely, freshly cooked on a bbq

great sized room and location was perfect with plenty of parking

the gym is not a 24h one and is attached to the spa which opens only from 9 am to 8 pm.

- restaurant: breakfast is good

at the reception desk, to the extremely kind concierge colleagues who offered us rides in the golf cart to our appartment (douglas was so kind to our son), the kids club team, the housekeeping (+) guys on golf buggy very professional and helpful (+)customer service was really good from reception / baggage golf buggy driver staff . (+)an evening flight, the welcome was warm, friendly, thorough and professional, and the use of a golf cart and baggage assistant to take us to the accommodation completed a memorable arrival (+) especially check in, help with luggage, golf buggy to apartment (+) although they have resort golf car but it takes 5 min to come to your door (-)half the price or less we could have gone to similar place, 100m away there is for example balaia golf village which in my personal opinion is way better

staff, amazing breakfast, possibility for early check-in, warm indoor pool, and wonderful kids club

the kids club was brilliant and all staff so friendly

well stocked mini bar but very pricey

wifi didn t work as well as it should but everything else was nice

staff are great we had breakfast every morning and it was grand we always had a nightcap in the bar there was nothing more i needed the bed was

beds amazing kingsize wifi in the rooms overly staff

lovely atmosphere, mostly couples & adults

pool was lovely

the pool area could look better

there is a swimming pool on site, although the area looks a bit abandoned

clean rooms, very nice bathroom, cooking equipment and friendly staff :) (pool also wasn’t anywhere near as bad as other reviews

form together with a few other apartment buildings a prrtty big , cozy and safe park area with a pool, just like an oasis from the lively bar strip