both heating and cooling worked well and the wifi coverage was good, also dog friendly

parking at the hotel was free and felt secure

there is wifi as well

i travel by motorcycle and there was so much space for parking, i was almost outside the front door of the hotel and could see my bike from my room window

com description there is ample parking on site

owner could not have been more helpful and welcoming and the breakfast was fantastic

facilities were great, lovely garden and pool, comfortable, big bed and lots more

amazing breakfast!

private pool

common pool area very nice

secure underground parking, nice rooms and beds, great bar staff, nice breakfast.

unusually the hotel bar closes quite early so head into town if you want a late drink.

restaurant closed and no options at the bar to eat

great staff, lovely bar and terrace nice menus

comfortable beds, good shower, good location, k restaurant and bar next door

room was hit with a humid moldy smell, the staff reception could have been more friendly, and the wifi required a voucher and sign in process, rather than a security code, which

slippery bath made shower hazardous. wifi very poor.

the wifi is very good

good wifi and great shower water

wifi did not work

the wifi was super also

lovely entrance, bar and restaurant on the smallish size and absolutely charming

the mini bar in the room was handy for keeping drinks cold

good value for money in cuenca. nice bar that serves lovely lunch and dinner beside the hotel.

bar was at room temperature

decent shower gel, hand soap, body lotion, bath robes and slippers, mini bar, black out curtains, complimentary drinks in the bar etc

secure parking included with room, clean gym, good wifi throughout

they have a nice gym and a separate room of the lobby to relax or work

went to check the gym and they only had one treadmill, 1 bike 1 eliptical and weights, very basic and small, if you

gym was open 24hrs and even though they don't have a restaurant they have places nearby and pizza

and attempting all sorts of bedroom gymnastics didn't help our opinion

buffet breakfast came with the fabulous view

we had a lovely meal in the evening and an excellent breakfast selection

we did not like breakfast.

good breakfast - lovely location - very quiet rooms - nearby restaurants, bars, cafes, museums

my third time there. location, good food. the views ! from my room and from my breakfast table

needed to prebook the spa and space is limited and was not available during our stay.

the arrival we were told we had a 1 hour spa included, and when we went to the desk to book our spa, they told us that it wasn t included

we twice ordered room service breakfasts but they didn't arrive until we called reception.

maintained infrastructure (well, i bet that night's power problems were a one-time issue), free wifi included (-)weak wifi, thanks to power issues that night. no complaint or gap otherwise. (-)hotel should leave the password for the wifi in the room (-)my room 206 was at the end of the corridor of the hotel and the wifi reception was very poor and kept going in and out (-)wifi went in and out, out mostly. shower never got hot. (+)staff were wonderful - they changed my room when the wifi wasn't strong enough to connect for my work and the view from the second room was astounding (-)wifi wasn't strong enough to connect to on the third floor, though i understand this may have been (-)of room, hotel and town information available in the room itself would have been good, and the wifi was so bad i gave up trying to use it and just relied on the decent mobile data signal (-)things were worn and need repair/updating: - one elevator was not operating properly; - poor wifi in our room; - awful pillows; - worn couch (-)no wifi in the room at all (-) first, i selected the hotel because it had wifi availability, which it did not

the bar area is very nice too

pool lacked refreshments, a machine dispensing drinks would be good as i understand there are

perfect location. amazing views. good outdoor swimming pool. good breakfast.

very good food in restourant as well as a good service in a bar on open air

there is a very clean but unheated swimming pool which is a good way to cool down after a day traveling around

the pool and the nice attendant there