internet connection is not good in the pool area.

retreat and spa is beautiful and secluded

in fact, there are no tv s in the rooms and wifi is not that good, although if there is an urgent need for it, there are certain aras where it

there was no wifi coverage in the room

the breakfast was great! the hotel is beautiful and the service was amazing too.

my room did not include breakfast they offer you one and food is very affordable

the breakfast was too expensive for its quality and products were not as fresh in the monday.

excellent breakfast

the staff was very good. the swimming pool was better than expected.

pool was clean and comfortable temperature

the pool was super relaxing with plentiful comfortable seats

food wasn't amazing, but was still tasty! breakfast was by far the best.

room stunningly decorated, attention to detail, peaceful and relaxed, beautiful garden, great pool area and the service, oh the service

breakfast was excellent

the breakfast is also extremely generous and delicious

breakfast menu is slightly overpriced for the quality

very clean, nice landscaping and pool/jacuzzi

breakfast was good despite it is a light breakfast and due to covid the restaurant is currently

it includes a very simple breakfast of fruit, yogurt, a pastry and coffee or tea, but you can request a sandwich, eggs, juice

the swimming pool which was the main feature we were looking forward too, was comfortable and warm and amazing

small pool.

the pool was not clean

photos are deceitful: the room was very small, you don't have privacy in the shower, the swimming pool has a size good for children, there is an extra charge for a terrace stating that you have a

pool is very small and is a weird color, also not heated so very cold

comfortable bed, open shower, speaker system to listen to your own music (even in the bathroom), wifi, tv with (+)walk to tepoztlan central; comfortable and spacious room with large balcony and sofa; good wifi; extremely comfortable mattress (-)the wifi was spotty but worked.

the breakfast was great too

good breakfast, nice view

breakfast was excellent, cooked to order

didn t have a chance to try the spa but everything was

breakfast was good and offered a good variety

the location was really central, the parking inside was also a plus.

wifi was exceptionally good.

in this town where parking is very hard, it's great that they private parking too

location is great and the parking is advantageous is you don t want to use your car after arrival

the parking entrance is also quite narrow, so if you have a large suv you may not fit

i would highly recommend getting a spa treatment while staying in the area

quiet location, and spa service

more vegan/vegetarian options

the restaurant is really delicious for breakfast and lunch

grounds, friendly staff, huge comfortable bed, nice breakfast

location, with parking

the pool, the room, & the staff were nice.

on-site parking was a plus

nice pool and free parking was great

the pool area is small, but nice with a well-kept garden area

loved the beautiful, perfectly manicured gardens and pond, the pool, and the gorgeous breakfast on the patio with the mountains all around

the breakfast was really delicious - good range of options and even more choice to go a la carte

new swim wear got yellow patches all over - the service in the restaurant, by the pool and as a room service is amazingly slow: e

view from breakfast room and delicious to boot

gardens and pool are stunning

n top of that the pool filtering system not working, so how clean was that water

in the afternoon, trying to relax at the pool after a beautiful hike- the

add stated pool and breakfast but none were available.

good parking for our rental car, plenty space

:

it has a restaurant, a pool, a small gym, bar and one shared living room

it has a restaurant, a pool, a small gym, bar and one shared living room

the pool had a lot of dust but it was due to a the windy time in

great pool

water in the pool was so cold

the garden with the pool is amazing

large room bathroom & king siza comfortable bed have small swimming pool hot shower 24 horas

were super comfortable and it has a nice, clean pool

good value! good food, clean pool, relaxing...

the pool

easy to locate. big parking lot.

close to where i had to be, restaurant on premises, parking on site

between day, lunch and evening program, pool got invaded by the kids screaming and splashing around