the pool was lovely to spend the afternoon around in

outside restaurant to sit down and have a drink outside , but there was some arround the swimming pool

breakfast was fantastic, the pool was lovely and big and 2 shallow ends for the kids to play

average breakfast which was pretty overpriced for what it was

enjoyed it a lot, it is a beautiful quiet place (maybe too quite at the evening, a bar would be great for having a drink when there is nothing else to do (+) also there is a small bar at the main cenote, plus bathrooms, changing rooms, and life jackets (-)are a bit confusing with different meals at different locations and no bar staff at the pool area (-) swimming pool is nice, but there is no bar service (+)waiters at snack bar for breakfast and dinner cared. often got order wrong. (-) the bar at the pool closed, we went to the pool but no one even bother to ask if we would like

great breakfast

very good breakfast included

pool

the breakfast was great

they even have a pool

would have liked the stay a bit longer to relax by the pool and garden

dinner and breakfast were super tasty

ona and jr are very hospitable and helped us with taxi, laundry and diner - and we had some good chats and had a good tour around the garden and learned a

fantastic breakfast included

the morning breakfast was very yummy

good parking available

remodeled building, walking distance to downtown merida, great food at the restaurant, free parking

the bar tender ir very amicable creative

the environment was beautiful

door to the beautifully designed rooms, excellent food, delicious cocktails, and lovely rooftop pool, this is a first-rate boutique hotel with very helpful and friendly service

hotel is good for people traveling for work their wifi is excellent for zoom meetings and the coffee they offer is very good

wifi was very unreliable, unable to do any work while working remotely

there for one night, but it was an amazing location, staff was great, everything was clean, good wifi/ac i didn t get to use the pool, but divas there s a pool which is nice

the cleaning staff is very friendly, the swimming pool is very nice as is the hotel

wifi

and comfortable room, swimming pool, laundry

the balcony view of the pool/courtyard was nice. beer vending machine!

east side location. more walking! breakfast lacked in quality. limited bar service after 9pm.

the area wasn’t very nice. no restaurant as such. no bar at all ,only a vending machine.

no laundry/iron service

the pool looked good but we didn't have time to try it out

the staff is very friendly and the hotel is clean. the hotel has a pool and you can relax.

was nice to have a swimming pool, and it was super close to the bus station

we loved the pool and sun deck area

the bed is not comfortable and the swimming pool is dirty so you can not swim in it

there were parking spots inside the hotel

no ac in that room no sound proof windows slow wifi

we had a free parking and the room was clean.

quick walk to the center, really easy to reach and the private parking was a bonus

our room was facing the courtyard, that is a car parking

there is no laundry service for clients on site

pool,rooms like on pictures,big rooms,friendly staff

there is a pool in the hotel

kitchen staff let me use the fridge to keep some milk which was nice

nice air conditioner room with privacy and amazing staff with a nice view and pool.

wifi was very slow. toilet didn't flush.

not the hilton, but the staff is friendly, wifi works great, and the maids kept my room spotless

great location, wifi works well, hot showers

wifi very weak

cond) room was very spacious with good hot water pressure, clean enough, pretty good wifi and socket near the bed

hotel was incredible, we felt very much at home, the wifi was awesome (you can use zoom etc (+) wifi connection to work from the hotel is excellent (+) the beds were comfortable the wifi strong and the staff were friendly and helpful (+)water/wifi/great breakfast/helpful staff/perfect location/reasonably priced (-)wifi (+) wifi worked very well, city center is just a few steps away, you can park in front at the street (+)decorated hotel, spotless cleanliness, very welcoming staff, central location, strong wifi connection (+) wifi worked great in the room and throughout the building, which was important to us since we also (+) strong wifi and hot water (+)breakfast, friendly and helpful staff, comfortable beds, clean rooms, excellent wifi, great shower

after travelling for many days we needed to do laundry

room service every day, cleans everything

we had to leave early and they even organised breakfast for us with a taste of local fruits and beautiful home made jam

hotel itself is really great, bar well equipped and the staff super friendly and knowledgeable

they even have a pool, parking, and most importantly, i felt safe there

they even have a pool, parking, and most importantly, i felt safe there

no wifi in the room

location, parking and swimming pool.

excelent place no wifi available in my room only in the lobby

a perfect location & a magnificent terrace & pool area. very friendly & helpful staff

delay in room service and the valet parking was complex but that was due to the light event in the city

the pool is small but delightful after a hot day enjoying the town

breakfast great

equently walked up/down 50 steps

the breakfast which was included with the rate was delicious and abundant, and the cooks were very nice

the hotel has a bar, a restaurant and gives access to a free parking 5mn from the street entrance

we chose it for the parking, which is a block away

we had an early bus to catch at 7am and they prepared a breakfast to go for us without us asking, and before the official opening time of breakfast

the walls are a bit thin. you can hear people outside the pool area

we enjoyed the courtyard and swimming pool

the pool area is another standout feature—clean and inviting, surrounded by beautiful murals and lush

breakfast was very good too with a lot of variety, we also appreciated the swimming pool in a quiet area of the hotel and got a really good massage

the breakfast was exceptional! huge servings beautifully prepared with excellent service.

service in the bar/bistro

time i made a request for room service i had to pay promptly, it wasn't possible to pay during the check-out

buffet breakfast was stone cold both times i ate there

great location, free parking and friendly staff!! i would recommend this hotel.

good breakfast, especially during pandemic. quiet.

wifi was terrible, the only reason i left the hotel for another hotel was the wifi would not stay

came with friends and we all are happy with cleanliness, facilities, excellent location, spacious parking, smooth check-in and check-out

it is so close to the city centre and it has free parking which was great.

pool is small but there is so much to do outside that it didn't bother us that much in the end

hotel pool looked a bit suss

good climate in hotel + quiet but close to city center + good service

location, breakfast, staff.

beautiful and great swimming pool

beautiful and very friendly, excellent pool.

- great breakfast - lovely staff - room was great

laundry sent out came back with a strong unwanted smell.

pool hours

the room had a little pool which was perfect for used at any time

boutique hotel with a lovely pool, helpful staff, free water always available, reliable wifi, comfortable bed, and hot shower

we made good use of the swimming pool

room decor was fantastic, comfortable bed, great ac, strong wifi, spiral staircase leading to plunge pool, nice staff, able to use the kitchens fridge, coffee

pool, rooms, outdoor shower are amazing

happily, they changed us to an interior room facing the pool, which was perfect

breakfast each morning was great

the breakfast is amazing

you can get yourself coffee, water and tea all day and there’s a common kitchen to use if you want

would be great if the bar/restaurant area near the pool is finished

even tended bar for my wife and i

beautiful pool and lovely breakfast.

wonderful staff. really good breakfast.

the only reason i gave it a 9 was because i wish it had a swimming pool to cool off.

the pool was very nice

the price was excellent, and the staff were kind. the pool was also nice.

very nice room for the price and location a plus with parking next door , breakfast delicious

cleaning lady miranda or mirriam , none of the front end staff spoke any english at all ,, the wifi over two weeks was on off on off they keep saying repairado manyana manyana manyana but they

very friendly staff, good location, parking option.

hotel facilities are perfect, i liked that it has a pool, it is really worth paying for it, if it is price quality, the rooms look like they have been

they accommodated for early check in since i would have had to wait 3 hours

very central localisation. good wifi.

good location and really helpful staff with descent wifi for a hotel. let us store our luggage.

great location - the staff was very nice and friendly - parking was included, although it was a 5 minute walk and you needed to inform the staff everytime

the breakfast is amazing, the hotel clean, and the staff super friendly, kind, and helpful.

beautiful building. very central. very clean and comfi beds. breakfast was fantastic.

the breakfast and the service for the breakfast

excellent location, good breakfast, super kind staff, private parking, and at a very good price!

almost ruined stay until we found them and they them out of bsno ; same with pool bathroom; pool small but

facilities, swimming pool, balconies, strong shower, lovely bed, friendly staff, quiet and overall value for money

hotel was clean and comfortable with a nice pool and common areas

old colonial style building, with two lovely tree-filled patios and a pool

grand hotel and so clean. location was good. love the pool here.

not particularly well maintained (shower handle fell off, hot water availability variable, towel bar fell off the wall)

family and i stayed for a month and did not have really any bad experience to speak of other than wifi issues which would drop signal every once in a while

pool didn t have lights in the water like in the last picture of the ad and the wifi was only good if you were near the reception desk/cafeteria

t comfortable sofa on landing with a decent signal)

water was a bit unpredictable, wifi didn t work well in the room but was fine in the reception which has comfy chairs to sit on

no wifi in room

the rooms are older, but the pool & courtyard make up for it

kids loved the pool. the staff was sweet.

they initially refused to accept our credit cards and didn’t allow us to leave our kids and belongings in the room while we went to an atm—only for the card machine to work without

the pool is quiet and enjoyable, given the heat in yucatán

two kids (7 and 9 years old) and i had a room with queen beds

the hotel is very big and beautiful, the swimming pool is very nice

i had to go downstairs to be able to use the restaurant wifi

wifi could be a bit more reliable

good people the hotel staff, they are very helpful and nice, the pool is very nice

stayed with 2 kids in the hot summer and really liked the hotel

great location, nice rooms, nice small pool.

the pool wasn’t great, but kids loved it.

have a rather small swimming pool but as we went there during low season (mid september) it was not crowded

the hôtel is big and we enjoyed the little pool as well

very cool swimming pool in the middle of the city center:) king size double bed :)

don't expect a pool, it really is like the size of jacuzzi

pool is not really a pool, is the size of a hot tub at best.

i heard there is a pool, but didn't have the chance to go to because didn't have time

area which is nice and chill, could have an update on the furniture and a clean of the tiny pool

beautiful roof top pool to chill at the end of a hot, sweaty day

he also had breakfast every morning and it was just a really nice atmosphere

custom breakfast

i did not try the food there and the breakfast was only bread and coffee

breakfast was basic but good

if you chose to skip the breakfast, they offered a delicious boxed lunch

touristic locations in the downtown, and easy to transit to any other newer attractions, and good gym

it does look a bit old and needs some maintenance. the laundry service is overpriced.

area, access to a pool and gym was nice

people), you find better value anywhere around the hotel for breakfast, food in general and laundry

pool that gets morning sunshine and has lots of pool furniture, and a large work-out room (gym) that has a nice variety of treadmills, ellipticals, and weights to use

we also really liked the pool, which was bigger then expected und barely used from someone else

aircondition was working well, the swimmimg pool was a bit warmer, due to the weather, but still refreshing

the location was great. having a pool is a big plus, especially during the hot day.

pool area gets noisy sometimes.

pool yards away from the room, and kept clean

having a breakfast option, though with a kitchen you can make your own.

fully stocked kitchen available

even a bit of a early check in was possible

there is also a communal kitchen

wonderful pool area with the new el nido pool bar (2pm to 7pm)

- there could be more options for breakfast - wifi didn't have enough ports, when you find a spot it works great but when you can't you have no

the pool area was uninviting.

the breakfast was nice and balance

the inner courtyard is lovely for relaxing& having breakfast

balcony and kitchen

cluded) needs improvement noisy bar wall to wall with the hotel until late hours of the night

beautiful grounds and pool area

nice hotel, good breakfast, parking, wifi

at all) in our room.

breakfast was perfect, room was super big and the staff was all the time nice

the pool

every penny of 49 australian bucks ($us35); a proper hotel with a great back garden and swimming pool which is a nice respite from the city; super nice rooms - big with desk, a place to put

went out while i was there but i used the outside stairs at pool end; out of their control i’d

hotel has a cozy garden with a pool

area of the hotel is very nice, pool was perfect

wifi was good, bed was comfortable, fridge in room. staff.

i thought the breakfast was more than enough for me - coffee, fresh juice, yogurt, fruit and toast/pastries

breakfast very nice

nice outdoor area for breakfast and small pool to cool off in the heat of the

the room smells also bad, blankets have stains, wifi is not working at the room

location, really friendly and helpful staff, lovely breakfast

the breakfast was fantastic

rooms were large and very comfortable with an outdoor sitting area and wonderful spa bathroom

top service! great location and very good room and breakfast

the hotel staff is amazing- very friendly and attentive. breakfast was delicious.

friendly staff, parking right in front, pet friendly, large room with spa bath and fridge, good air conditioning and hot

big and clean room, beautiful garden, nice pool, fantastic staff

is excellent, the rooms are comfortable, and we loved all (colorful) details in the restaurant, pool area and rooms

they helped us out with an electricity socket adapter; the rooms were spacious and clean; the pool was lovely; we especially enjoyed the social

breakfast was also great on the terrace at the pool, with a wide selection of delicious options

restored hacienda with those cool arched walkways and a bar open to the gardens and pool

lovely pool, incredible large and romantic bedroom with balcony and great view

wifi was not idealy working in the room, but fast at the pool and lobby area.

a small annex with 6 rooms and a pool

large room, great bathroom, and a nice outlook overlooking the hotel pool