no mention of pet fee that i saw while making the reservation

- cigarette smoke and buds all around - worn out sign, rooms, reception area - very high $25 pet fee for a 2 star

location was great. $25.00 pet fee was great.

$25 per day pet fee was not advertised. we felt that was excessive.

the pet fee was too high. pet fees should be mentioned up front.

when booking it didn't note a pet fee and they tried to add that

pet friendly hotel and when we got there they wanted to charge a pet fee

also gave us a discount on pet fee

when you're booking with a pet it doesn't mention a $75 pet fee

there was a full kitchen and a jack and jill bathroom

very valuable as i came with a small motorcycle trailer and able to park trailer and car in safe spot

a little dated, it was clean and had all required amenities like small fridge, microwave, tv, laundry on site

property is in need of upkeep and updates. laundry facilities smelled damp and musty

it has laundry, a hiker box and is close to amenities.

only issue was not enough parking (i drove my truck/trailer to pull my motorcycle and had to park

i didn’t use the indoor heated pool but that’s another great amenity at this place

we had to call the front desk and they sent the laundry girl up and not a house keeper to

the laundry room

pool a little to cold

the pool was closed!

nice quiet place for you to go to. you can sit by the creek or swim in the pool. very relaxing

just that the pool was not available, but understandable.

pool was also closed due to covid

pool was nice and clean and grounds were nicely manicured

perfect location and worthwhile amenities. loved the pool and mini-golf adjacent to the inn.

there is a mini golf directly beside castlewood inn which my

wound up staying 2 nights and if you stay multiple nights, room service won't be swinging by on their own

comfortable beds. pool, mini golf next door . friendly staff. pet friendly.

small parking lot and half of it is reserved for the mini golf business

quiet location right before you get into maggie valley. very clean. nice little pool

pool nice and clean rooms very tastefully decorated

pool clean good housekeeping

pool was clean, chairs provided

really friendly and even allowed our family who wasn't staying there to use the pool

was amazing and will come again really soon the pool was clean every one was friendly and i love the horse back riding my kids had a good

the rooms across the hall face the pool and the property and would be quieter and have a nicer view

really wish the on-site restaurant and bar had been open

bar and bistro was so enjoyable

we visited off season so pool etc closed but very nice to walk around the property