good wifi

is very calm and peaceful, it felt like a spa break

wifi is weak! extra bed was not comfortable for our teen girl

it was cold in the evenings and the wood for the fireplace only lasted 2h wifi should improve

breakfast (included) is excellent and ample choices (-) no restaurant with bar (serves breakfast only and has no bar) (+)attentive staff, excellent breakfast, clean and comfortable room with coffe maker and minibar (+) the room, the amazing bathroom with its copper bathtub, the gardens, the breakfast (+) beautiful colonial style rooms and the breakfast is incredible (+) gorgeous room at an amazing value, great location, great breakfast, and super helpful staff (+) the breakfast was delicious with tons of hot and cold choices (+)garden and very comfortable room, also amazing friendly staff, very helpful and breakfast which is included is the best included breakfast i had in a while (+) breakfast was generous with lots to choose from (+) they have an amazing breakfast from 8am-12pm but do note that there is no food or drink service afterwards

a simple bed & breakfast

nice little hotel, close to the city center. good breakfast. friendly and helpful staff.

quiet. staff friendly and helpful. breakfast nice. clean.

the breakfast was very basic but ok

excellent staff, they missed our prepurchase breakfast, but graciously compensated

the atmosphere makes up for it, the kids were relaxed playing in the garden

there is a safe parking in the back yard and we could even leave it there while visiting other places

nice hotel located in a traditional house

on-site parking

the location was perfect and the fact they had free parking on site.

early check-in, comfortable bed, wifi

they did our laundry for us for a cheap price

personnel was really sweet and accommodating they upgrated me for a bigger room and let me do an early check in after a long bus night quiet but still very well located in the centre clean, and

location, super comfy bed, bath robes, coffee, complimentary spa time.

good wifi, restaurant on the premises

i also was given one free hour at the spa with a sauna and jacuzzi

mongrammed pillow cases, great cable tv and best of all a great experience in the relaxing spa and sauna

the wifi was a disconnecting all the time

on real de guadalupe but very quiet! laundry available to get done. cute terrace upstairs.

we took advantage of the laundry service, and we were happy with it

breakfast is served each morning

hotel with nice decor and furnishings, on-site restaurant for breakfast as well as a small bar open in the evening, friendly and helpful staff, curtains that block out all light, good

i thought i had purchased the room with breakfast included on the website but apparently not

was amazing, cleaning was amazing, staff were so helpful and friendly i loved diego and himena, breakfast was good

very clean, spacious rooms and bathroom, daily cleaning service, they also offer laundry services upon request

breakfast every morning was delicious

taste breakfast, to choose between different things

hotel with nice breakfast and amazing staff

the service was amazing, staff super friendly and the breakfast was the best one we had so far

we cannot thank them enough for letting us do an early check in at 5 in the morning since we were coming from a night bus

early check in at 7 am

the parking it is separed

parking a little far, but the people helps you so it is ok

there is also great and affordable room service we grately recommend especially if tired after al day excursiones

private parking one block away

meone from the reception has to walk with you to open the gate)

complimentary coffee bar during the day with specialty drinks like cappuccinos and lattes

the breakfast options were delicious to an extreme

the breakfast served each morning is a delicious sampling of chiapaneca dishes

breakfast was excellent, fresh and well presented

rosa even did our laundry and it smelled so great

t great but the thought was there)

the breakfast was good as well

even the waiter prepared us to go breakfast

wifi was decent

there is breakfast, but it was also terrible

good breakfast

breakfast and that the location is near to the downtown

very nice breakfast, thank you

room it's self was nice but opened onto breakfast area so a bit noisy in the morning

the location is perfect, right downtown and still very quiet. breakfast is good too.

staff was very kind, they clean the room every morning, they have a good laundry service, they answered our questions with a smile

the included breakfast is tasty and filling

our breakfast was included and very tasty

we asked for vegan option for the breakfast and they were more than happy to provide us

good wifi too

wifi was really stable good for work, sometimes had some weaknesses

good wifi, also

5 mins later he brings the remote then another 5 mins later he comes to bring us the wifi codes instead of just giving it to us all during check in

wifi was a bit spotty . hot water took a few minutes to heat up.

wifi credentials had very short duration (probably less than 24hours) (+)wifi was provided but you had to ask for a new password every 24 hrs (-)wifi reception at the room (106) was the most unfortunate problem, unfortunately the staff could (-) their wifi is erratic in performance with a hopelessly complex and nonfunctional password system

location is perfect and has underground parking. quiet hotel considering it is right downtown.

parking max height 2mt

parking lot a little far from suites

parking on premises is a plus, being so close to the central plaza

clean. great location. parking

they had parking...

staff is very friendly, the location is great, the parking is perfect, the shower is amazing and the bed is very

the breakfast is generous, a lot of variety to order from a la carte

ont desk, manager - who spoke to the only other family at breakfast but not us - cleaning staff) could have been a bit more welcoming

but my number one suggestion is try jesus' drinks at the bar - i think i tried flor de maiz

the food was great, the bread for breakfast was excellent and the staff was really handy

style vibes, modern rooms fab restaurant small gym available 24hr cosy bar to have a drink in i think it s great value for

staff was friendly and helped us to book tours in advance and with our laundry

excellent! kids wanted hot cakes on the menu if you were to change anythih.

swimming pool was out of service and we didn t get to use it at all during our stay

bad wifi

having a pool was nice but again this needs money spending

good wifi, hot water, bed very comfy, not very far from the center.

were going to be outside but it was actually the inside part of the hotel we did not use the pool as it looked

good wifi in room

the room was beautiful, we used the spa tub every night and the reception area was lovely

very safe, the room was clean, staff was very nice and helpful, wifi was fine, good location yet quiet

wifi a little patchy in the junior

) suite

parking

location and parking included

location, very friendly staff and very useful free parking space if you come to san cristobal by

serve ahead as parking is limited), and the terrace was a wonderful place

excellent enclosed parking

wifi not really good

wifi didn't work in the room, and staff did not let my friend stay even though i offered to pay

we arrived on a very early bus, the night staff let us in, stored luggage until a room was ready and gave us an early

it has the best laundry service of any hotel i have ever stayed at

fast wifi, hot water, friendly staffs, strong water pressure