i wasn't told the indoor pool would be closed during my stay

of communication between staff, room service had nothing but burgers available granted it was late at night but no option just a

perfect breakfast, nice room with comfortable bed, spa with gym for free

breakfast buffet- lots of options and delicious coffee

the facilities such as gym, steam room, sauna, pool and jacuzzi were great

great wifi in the rooms

the yoghurts at breakfast were kept on a stand rather than refrigerated

location, staff was lovely and kind, good breakfast

the included breakfast was also delicious, with plenty of products to choose, each one of them excellent

pleasant environment. lovely and helpful staff. good breakfast.

mily deluxe suite)

the bar has fantastic drinks, including great lemonades and homemade iced teas

and then also the decor, the design and layout, the art work, the bar and menu, the salt water spa pool and the location as well are fab

the spa pool area can be very slippery though i am not sure how that can be helped

breakfast

like the location of the hotel in ponte delgada and being able to store my luggage for early check in to explore

its standard hotel all service is overpriced, not even cattle on the romm, they say gym area is there but its just 1 rope and 2 machines for cardio, room service do just main cleaning

cattle on the romm, they say gym area is there but its just 1 rope and 2 machines for cardio, room service do just main cleaning so for that price u can find nice house with everything included

bar

rooms had no fridge or mini bar for and no tea or coffee

location 2 pools, outdoor pool and sunning area, new gym,

the pools and bar were a great meeting spot for after busy days of hikes, activities and touring the island, etc

also spa procedures are available

an open balcony door (we had room 505) -the appartment has a little kitchen which was nice as our kids woke up early due to the changed time zone

few machines, no weights) and not with enough a/c

parking is also available

other restaurants within walking distance, you have to pay for the pool table in the bar

facilities, staff, beautiful and functional suite, kids club

we spent some time at the bar playing pool as well as time in the greenhouse hot tub and it was very memorable

would be great to have a propriety map to help us guide on the hotel

few more options for room service could have been good

we used the gym everyday. the equipment would need updating.

no spa or outdoor pool

great location, friendly and helpful staff. lovely breakfast. room was lovely and quiet.

location of the hotel was perfect, breakfast was excellent, and the staff couldn't have been more helpful

the wifi was touch and go.

the room was very comfortable and they even did laundry for us for a reasonable price

they accommodated our family with early check in offering drinks and a place to rest which was very much appreciated after a long

location easy to reach with secure parking

location, staff, breakfast, room.

parking was easy (right in front of the hotel) (+)wonderful location by the beach with free parking and restaurants nearby (+)location was excellent, room was very spacious and clean. parking right outside the door. (+) parking in front of the house (+)location, near to a good restaurant and some small shops, beautiful beach and view, lots of parking space available (+)locality - 10 minutes from airport, the beach in front of the hotel, also parking place in front the of hotel the personal was very nice, helpfull (+) a lot of spaces for free parking (+) access to the beach directly from the hotel, with sunbeds available for the hotel guests enough parking places, even when the hotel is full, no matter what time you (+)view from balcony large rooms quiet location free parking (+) large terrace, nice kitchen, free parking, amazing breakfast, very helpful stuff and reasonable rate

diversity of breakfast . old urniture

the wifi was very weak and didn't work for one night for 12 hours

after a week, breakfast could use some variety

breakfast was great, a lot of locally sourced or produced items such as the butter and the yoghurt

staff, lovely view, nicely furnished and modern rooms, cozy spa and great breakfast

design is superb with floor to ceiling windows in all the rooms and public spaces including the gym and the indoor pool so the big skies and atlantic so typical of the azores are everywhere

verde mar & spa is an excellent place

full gym equipment as well which is rare to find in hotel

spatious parking, very clean hotel, spatious room with a lot of closet space, bath and shower