but you're in the middle of nowhere so we didn't expect awesome wifi

the wifi was quite slow and the drain in the bathroom smelled really strong.

slow wifi

wifi was excellent, breakfast was super tasty and rooms very clean and comfy

the wifi was good and the ac cold

location, strong wifi and ac, free bottles of water with room service, hammock by the pool, + very helpful staff who

they did my laundry

wifi wasn t working at the time of arrival they taking cash only.

wifi connection was not working properly but they managed it.

friendly, rooms and hotel very clean, there's a pool and all other general amenities including wifi, tv, and a restaurant on premises that can serve you in the pool area

wifi was not working, tv not working, no properly hot water in the shower

wifi didn't work in rooms.

the room was a good size, the mattress was good, there plugs/chargers next to the bed and parking is included

really good location, clean rooms, friendly staff, and fast wifi. we would stay again for sure!

convenient parking

the bar closes at 10pm, as we arrived later we were told to go to the supermarket

it was so nice to have a restaurant and free parking

patchy wifi, noisy aircon, tepid showers

it has the most beautiful garden with a swimming pool and is surrounded by palm trees

crappy wifi noisy nightclub

wifi doesn't work in the rooms & isn't that strong in other places, kinda surprising for a fancy

only wifi was a bit slow

wifi signal strength was terrible in our room

the playground for kids was cool

bar empty

swimming pool is great next to the jungle

free parking on site

nice having a lovely river to view while dining and the pool area was very pretty with a snack bar serving drinks

to the beautiful pool in the rio chacamax

pool en the way the resort is plannend

by the beauty of the whole setting and you can spot so many animals around the lake and pool, it feels like living in garden eden (without the snake) (+)pool area, spacious rooms with charme, in general the hotel has a nice calm atmosphere - staff is (+)very spacious room, nice pool area, restaurant area beautiful, good food (+)were excellent and impeccable, staff was very friendly and attentive, pool area was outstanding and the property is super close to palenque (+)pool area is awesome (+)gardens with the lake filled with terrapins and fish, and exotic birdlife, and the collection of pools to sit beside and listen to the birds, in perfect peace, we enjoyed lunch sat beside the (+) the pool, amazing (-)pool not appealing (+) most beautiful swimming pool we have seen while travelling mexico

from arranging tours and spa treatments before we arrived to greeting us on arrival and all the service throughout our stay

our room was clean, large and the ac and wifi were great

we woke up hungry and opted for room service

wifi was strong

took advantage of the pool after a sweaty day.

the smaller pool was not clean at the time we were there.

chea, reception 24/7. good wifi

wifi in room no coffee until 7:00 but the staff obliged and had some available for us as we are

parking is close to rooms and convenient