pool, bar location

the bar mr purple was

the rooms are spacious and very well equipped, the staff are unfailingly polite and helpful, the breakfast bar is a master stroke, the rooftop bar

wish breakfast was served until 11am

bar and the pool were much needed in the heat, views from the roof are amazing

also, wifi worked only in the lobby -

room service everyday even on weekend

wifi didn t really work in my room

old elevator, broken wifi

the time when customers and families come back to the hotel to

working wifi

to stock up on stuff once i knew it was going to be a very late opening of businesses nearby as room service was not available due to covid

the roof top bar was a great perk. the ipad control of everything in the room was pretty neat.

hotel is very modern, digital check in, iot in the room, free wifi, free gym, well designed and clean and the staff is amazing

no extra costs for good wifi, love that, i mean it is 2023, should be standard everywhere

first two nights we were on different floors than our kids, which had its benefits, but was not what we had booked

no problem for a couple but not good for two individuals - as was the case with our teenage kids

sad that the spa was not open

it would be helpful if the gym was open later

the hotel itself is decent, i would not recommend it for families with kids because of its location

room service was slow...

room service was great and staff was very polite and accommodating

room service was fast which is always good

there was no breakfast buffet, yes a la carte and the gym is very small/has little ventilation

wish their gym was not in the basement.

wifi was a little jinky.

the bar downstairs is nice and

there's no room service or gym on site, though you can use a nearby gym and there's so many food options here

horrible wifi speed for a 300$ room

close to the subway, the gym is also nearby, you will find a lot of coffee shop around as well as restaurants and shops

liked that they allowed me early check in at 9am and they provided shower slippers, tissues, and a tv in the room (i did not

fresh air (ac tho), area, quite room, luggage storage, early check in for free, bed was

early check in time was very appreciated!

they let me do early check in

in the lobby and above all the hotel manager who is supper nice, welcoming and helpful, had an early check in and they try their best to clean a room for me, really

early check in fee is ridiculous

when my kids did that i would walk them outside or take them for a drive until

the service is exceptional- starting with small monkey for the kids (the preferred souvenir from new york for our kids), help with luggage, finding dinner, all

in the room, free coffee at the lobby 3) slippers prepared inside the room 4) very cool shower 5) kids friendly hotel, kids received their gift a stuffed animal 8) morning they give a a little

ordered room service for lunch and had to call back for utensils & napkins

we had a large and comfortable room, the room service and cleanliness of the room was excellent

large room with amazing bed and shower. delicious room service

service you can get a cappuccino at 530 am in 10 minutes in a city where if a hotel has room service of any kind, you can;t get anything before 7 or even 8

there was no room service from sunday evening through monday at 7 i stay here in part so i can get coffee

very welcoming and attentive staff from the entrance to the housekeeping and room service

room service + location + workers + view

are quite large, great views, dark and quiet rooms with comfortable beds adjoining rooms for kids very happy with the

it is usually where we like to stay with the kids

wifi was slow

the continental breakfast was appreciated and likely rare for a hotel in lower manhattan

staff, great atmosphere, really well located, having breakfast included was really convenient

we enjoyed the sophisticated, vintage ambience and the lobby bar & restaurant.

breakfast was nice and generous

breakfast was delicious and the choices excellent

additionally the food and drinks available at the rooftop bar were delicious

the room service lunch and breakfast, complicated to understand the schedule and where to

great views of city from gym

great view of the city and the gym was nice

bar is not operated by the hotel, bartenders very nice but the waitress not, attitude

24h gym

gym is a bit small and odd shaped

location, bar, music, lift, free kids games

with my kids too

also, wish the gym was a little more updated

had to go the gym in the basement to fill up my bottle

basic amenities during the pandemic, no housekeeping/ take out our trash, switch out our towels, gym was closed

had flown a long way and requested an early check in if possible which was accommodated so we were very happy with the service and

gym was ok

loved the gym

linens and towels were extra soft and the lovey and common areas smelled divine - like fresh laundry

the dark-out shades were great too - the dual level gym was fantatsic- lot's of machines, weights, and two

how busy the bar gets

team was delightful, front desk took great care to remember names, housekeeping cheerful, and room service rolled out the hospitality as if it were a fine dining experience

way to get filtered water for a reusable water bottle is to go all the way down to the basement fitness center, and the fact that you need your keycard to operate the elevator

i had a great stay with my kids

the staff was lovely and quickly accommodated our request for early check in at noon

fitness center was 59 degrees

i didn’t like that bar open at 4pm that evening.

price, comfortable room, fun wall paper, kind staff that helped with early check in and stored my bag after i checked out

i was able to change the date of my reservation and have an early check in without any difficulty or extra charge

connivence of early check in on nye weekend.

bar and restaurant were lovely highly recommend eating at the property

gym was too small and the rooms didn’t get fully cleaned every day .

kids fell in love with the place and didn't want to leave

the gym was cute, but 3 is a crowd

we stayed for five days, with two kids