lovely place, however, beautiful beach and we enjoyed lounging by the pool side

golf

beautiful location with a great beach and golf course. the cappuccino’s were amazing.

a mixup with our airport transport and they took care of it and were very accommodating with a late check out

barefoot bar not open both days we were there

spa was not available- any of the services

everything the people pool the room the food the people at the restaurant every body was nice

great massage from the hotel spa service

pool was meant for children only

the parking was terrible and we had to park behind the hotel and then walk thru the dirt and mud to get

the pool was good on top of the roof, a good view, and it was nice and clean

clean facilities, nice staff. nice having a rooftop pool!

i really enjoyed the pool, the water is heated which is important taking into consideration mazatlan’s weather in

definitely need a rotating continental breakfast menu

location and infinity pool view

pool & view

best of all location of pool right infront of beach and view to main street

breakfast was good........ nice meals and excellent service

the only thing we liked about ten property was the breakfast.

breakfast was okay not the best compared to other hotels

the pool closed at 8pm

it is an amazing property, central, great pool, views and friendly staff

joes olster bar is a little loud

pool area

the food at restaurant and oyster bar is good at a reasonable price

the pool was nice

couldn’t use the pool cause they’re redoing the patio. lots of noise from the street.

public areas such as the pool and terrace are kept clean and nice for lounging

breakfast was wonderful, especially the fresh made rolls

we were able to hang out down on the beach and the kids were feet away in the pool

services in the pool and breakfast also amazing

the workout facility is good, and for cardio, the beach is off the pool deck

amazing breakfast buffet, only 200 pesos per person = $10 u

charge for wifi, even this the wifi doesn t work in the room

wifi was literally, none existent

parking for my car off the street

would always see staff around doing maintenance and security walking around the parking lot

parking is secure with plenty of space - hard to find in tourist destinations

location, pool, beach access, very friendly staff, big rooms, good a/c

must be safe for kids

kids

i bought breakfast for the kids while outside by swimming pool

to all-inclusive local families leading to low quality food, weak drinks, crowded pool (a lot of kids) and constant hassle about wearing your bracelet

pool was not heated and food was prohibited poolside

nice pool, decent prices for food and beer inside the hotel even when in 'european package'

guest cannot eat poolside and must eat in designated eating areas far from the pool

it was so fun exploring all of the many pool areas, restaurants, and hide-a-ways throughout the property

the food was mostly mexican but plenty of fresh fruit, cereal, pancakes and bread for breakfast

even inside your room, the street noise and noise from the pool area and from adjoining rooms was horrendous

the view and the restrooms the pool the beach

everything,pool beach was just steps away very nice environment.

location, cleanliness, breakfast buffet, most staff were helpful and friendly

crowed, the pool and building needs maintenance, the people running the towel system are not friendly nor

the breakfast was not included which we were told would be

the hotel was clean and there were a lot of families with young kids.

i didn t like that it was extremely packed and the pool is too small for so many people.

areas at the pool the staff don t know how to resolve things loud music at 8am nonsense no parking at the same place restricted pool

valet once or twice but it wasn't a big issue at all as it was an added bonus to have the valet parking

a big swimming pool, not like this 3 feet dip

pool down. beds. music playing

events on the rooftop while we stayed, answered all our questions, explained how the room, room service, transportation, and their rules in a manner that was very easy to understand

the gym wasn't open because of covid but staff at reception accommodated my needs regardless.

noone in restaurant so i ordered room

the pool is good sized

location on the beach. dog friendly. parking security. easy to find.

breakfast included although not much of a choice for vegetarians