clean one lady was very helpful with a map, the other person working there was not laundry

great breakfast and available early so hikers could get started on their day

nice and accommodative

room had a connecting door to another room with a family and young kids which made it noisy and they agreed to change my booking to another room as a result)

they even let us have late check out with no extra cost

adults and 2 kids) which was a great size and very clean

breakfast was amazing- even for my gluten free daughter

breakfast seemed expensive.

breakfast buffet is a real plus, both the breakfast and the hotel itself is good value for money

lots of local cafes for breakfast

breakfast plenty of choice and ready by 7am

staff were great. they were very helpful with late check out request!

the breakfast at the ibiza bar was a joke and the service was miserable, really not worthy.

only one choice from the bar menu (second coffee or bread has to be paid), until in the early morning you get bass from the

the bar staff were extremely rude

i was given early check in

great location simple room good tips from the host breakfast is in the bar with locals

when he left, he even locked the laundry room door so i couldn't use it

host gave us a set of keys a paper about laundry and left

supermarket, laundry bars, and restaurants nearby near the city center and not far to the camino de santiago

they didnt have room service, manager on duty provided us some bread and jam on the evening, which we are very

not coffee in room n hard to get after 11am. no room service!

that evoke the history of the old town, a quiet environment, and easy access to restaurants and laundry facilities

- laundry service unavailable during weekends

no room service. modest breakfast.

aircon, wifi, cleanliness, secure parking, cafe on site serving drinks and tapas, as well as a restaurant,

old tv bad wifi

an open pharmacy and feminine products, and helping carry food up to our room because there is no room service

easy-going and very attentive and breakfast was also ok, with different choices for afults and kids

views over the mountains, spa and breakfast. a very relaxing hotel.

only one member of staff dealing with the bar, room service and the restaurant

the bar in the lobby was great - with lots of places to gather and an excellent, helpful, friendly bar

gym in a regular hotel room was great but the sauna and turkish bath are off - used only on demand

lovely room. very good room service with excellent food.

gym could have a bit more equipment

both a restaurant and coffee bar available

however i was able to have sufficient of bar food

good clean room, lifts, bar / cafe staff helpful with language difficulties.

bar maid very friendly and helpful also, with a nice sense of humour

bar and restaurant on site and ample parking on site

bar and restaurant closing when we arrived 4pm saturday

restaurant and bar on the premises, and close to the main roads

warm people good bar below

the restaurant was closed on saturday evening, and the bar tapas were not great

location in heart of rioja, beautiful views, easy to find, lots of parking

the rooms were excellent, good size, great facilities and on site parking

) advertises gym but it s part of a 30 spa fee

room service was very efficient

as for the spa, the reservation is for only 45 min (actually more like 50/55 mins, they're relaxed about it) (+)so needed spa experience- sauna and jacuzzi- for my pulled back to heal (-)spa was not working but they did warn us about it. (+) i wasn t able to go to the spa as it required to be pre-booked (-)poor internet, spa facilities were not fit for purpose (-) also the spa was unavailable due to an issue so that was disappointing news received on (-)spa was fully booked, restaurant was closed

no bar in the hotel. the hotel doesn't have a car park and the nearest one is downhill.

really noisy from the street, doors banging and the bar below the room

room was spacious the woman at the front desk did our laundry for us

the bar was warm and comfortable and the food was really good

great place to stay on camino frances with nice bar and restaurant with friendly staff

wifi connectivity was difficult and the wifi speed was intermittent

breakfast was very good and there are facilities for laundry

no wifi in the room. only near the reception

authentic rustic charm i well 20% overpriced even with breakfast the wifi kept cutting out and cold in the evening also shower bracket could not be tightened so hand

robert even offered to fo our laundry when i asked about it

a bar would be handy. t.v. with 24hr news in english

room arrangement with separate connected room for the kids

was nowhere to get a drink when we arrived as the bar was closed until 8

much really - it seems set up for business / overnight visitors so the bar does not open until 8pm and dinner service at 8

no kids on big wheels and no ghosts as far as we can tell

great breakfast

breakfast was characterised by a good selection of top quality items served as a continental

good breakfast was an extra cost

outstanding breakfast, not big variety but a little bit of everything and very tasty

good continental breakfast, freindly service.

very stilish room and kitchen, made with love

unique, quaint and great location. the kitchen was perfect for cooking.

the kitchen got great natural light and there was a wonderful patio to relax on

great little kitchen for guests to cook, snack & make teas

it was a very lovely room with a private bathroom and shared kitchen.

the bar the nice shower location good breakfast close to thermals

very close to open air thermal springs for free bathing and opposite luxury spa for top treatments and luxury pools

free parking, great cheap breakfast in the

breakfast from 9:00, it is too late

really close to the thermal pools, decent bar, good breakfast included

limited breakfast choices, staff not very friendly.

good wifi the restaurant very good

paid 350 for two nights with spa access and breakfast in a max 2 stars room with old furniture and no renovation

thermal pool is amazing, breakfast has a lot of variety, staff were very nice

e with waves, one with an

breakfast, lunch and dinner were very good

we stayed for a night and used the spa in the evening and the next morning and thought this was plenty to explore what was on offer