very friendly and clean hotel new orleans ambiance with classic jazz great traditional spanish breakfast looking forward to being

breakfast unusual but

breakfast could be a little better

very nice room with jacuzzi, owners were very friendly and helpful. nice varied breakfast.

good wifi air conditioned lovely courtyard dining good value for money friendly staff

great rooms, helpful staff, good pool.

bunk beds for the kids pool

no outside space for the bar and quite a distance from the centre

spa bath was amazing and great location

bar area was where we were served our dinner, it was cold and the seating not very comfortable

building is just fantastic, the location is simply the best, the cleanliness is spot on, wifi was brilliant and service is great

the roof pool is spotless

from jesus and rebecca at reception, to rayman and ainoa at breakfast buffet and juanjo at the bar and cleaning team, just a great welcome and excellent service

great location. wifi very good. staff all excellent.

gym is poor

cleanliness is and room service is not in accordance with the level of the rest of services

excellent food for both lunchtime in the bar and at dinner in the restaurant

pool area and the gym were nice to have

was a strong smell of smoking from the front entrance down past reception and through the cafe bar area which was not very pleasant

pool is relatively small with limited access when hotel is busy

only stayed one night, wish it could have been longer to use the spa & relax in this beautiful hotel

our lack of spanish of course was partly the problem but a simplified diagram with clearly marked roads would

almost no wifi except right next to the reception. should be much better in 2025...

very bad wifi

spacious, comfortable room, with a balcony

wifi quality was excellent

room are very clean and quiet,friedly staff ,wifi work well

there was a bit of noise from water running somewhere in the pipes. wifi was not so strong.

was modern and clean, and the garden area was especially nice for the kids to run around a bit after dinner

hotel room and bathroom was really spacious, immaculate and comfortable and the atmosphere in the bar and restaurant was great

spa bath in our room. good evening meal in the restaurant

this hotel is well located and has a restaurant and bar / cafe

the hotel has a bar and restaurant, no private parking but plenty of parking spaces in front and behind the hotel

there s a seasonal swimming pool on the top floor which is very much appreciated, because the summer is extremely hot in merida

good wifi

the pool was the best thing we could ve asked for to pass the summer heat 10/10

very comfortable nice room and shower bonus to have a rooftop pool

the closed pool :-

parking garage wasn t ready yet.

food in the bar was a bit greasy

bar and restaurant on site, both very good value

easy parking on the street and they also have easy private parking for a charge

pool nice and cold but very small for the size of the hotel

hotel, bar restaurant, the staff, the easy access to road a66, and nearby service station

great swimming pool

air con, parking, & lovely facilities

gym

lots of good parking space

our girls loved the pool and various paths and tracks to play on

location good for the stage of our journey. allowed dogs and there was a swimming pool

the pool is very nice and it is always open

great little pool area to use for chilling out around with bbq facility next door

water pressure was poor, particularly as it was filling the pool up, which we couldn't use

nice little pool to cool off from the july heat

hotel is well located and the room, lobby and bar are all very nice

was closed but managed to get a meal on terrace by the pool in the middle of someone's wedding

restaurant and bar are excellent

property needs to be brought up to 4 star standard ,the swimming pool was very cloudy and grotty hotel food wasn t brilliant,would not stay there again,bed was

ac which was great because we were in a heat wave ud83cudf1e bar right next door, cheap cold beers and great coffee

room was a bit grubby and very noisy with kids running up and down the corridors.

room was a bit grubby and very noisy with kids running up and down the corridors.

no wifi so had to pay for room with cash.

bar closed dt 8pm, no drinks available

bar was closed too early so when we arrived from our trip we were unable to relax a bit and enjoy a

everything was good, the room was very comfy and the view of the pool was very nice.

beds comfy. kids loved the pool. staff very nice.

swimming pool was fabulous, maybe you need one or two more sun loungers

hotel is by a golf course with a lovely large swimming pool

were promised a picnic breakfast b/c we were leaving before our paid breakfast

w level kitchen) basic breakfast

no one attended when calling the room service or the pool service

noisy a/c quality of room service food

the hot-breakfast bar, and other items, were not replenished after the obvious 'first sitting' in the

idently such things

gym was too small and not well equipped

d restaurant was closed)

wifi. half of the time cannot be connected.

gym needs cleaning if you don t book breakfast there s no other option- they turn off the free

missing the pool

gym very small

abatjours of the lightning was bending and falling down

we didn t use facilities: pool and gym

i also used the gym which had everything i needed

within walking distance - mercure cafeteria across the road -casino across the road lovely rural city - splendid river with walking

have been great to have had a small table and chairs on the balcony and room see vice to have had breakfast

the wifi connection.

staff were fantastic, room was more than i could have expected, wifi was very fast, and the location is great

breakfast was plentiful even had scrambled eggs and sausage as well as continental breakfast all

paula was amazing coming in on her night off. the gym was pretty well kitted out.

the gym was also very good, all the equipment was new and of good quality

the gymn is also very good and you feel relaxed from the moment you step in

plenty of parking and bar serving food at reasonable price attached also fuel station with good prices

warm and friendly staff, relaxing bar area and garden.

spacious dining area and excellent facilities for restaurant bar etc

there is a petrol station and a cafe bar that serve a mean g & t and food