no duvet covers no mini bar €1.80 for tiny water

bar was a bit small in reception

the hotel allowed us to come back until regular checkout which was very appreciated with 2 young kids

excellent shower. comfy room. kids loved having netflix in the room.

has a 24 hours reception with bar service

there are decent amenities -- pool, bar, restaurant with decent food, bottled water in the room for free

right on time for the shuttle to the airport

of small rules,,, sign for a towel for the gym, sign for a towel for the pool,,, no room available when you arrive

the staff is very friendly and the service at the bar and restaurant is always very good

charging kids with 3y for breakfast seems a bit too much and unnecessary

were no tea or coffee making facilities in the room, but there is a bar area in reception where coffee is available

do with a comfy sitting area at the bar to enjoy a drink

location and 24 hour bar :)

early check in provided

early check in possible

we could use late check out free of cost

not to mention the lobby bar & great choice of foods during breakfast, lunch &

small bar

the bar did not appear to have anyone serving but i did get there quite late

friendly staff. location. early check in

wifi free & good

lack of evening bar facilties

my kids were given lollipops on departure which was a lovely and considerate touch

good wifi in the room

wifi not secure, and could hear pple coming up the stairs and past the room

maybe the bar could have more bar snacks

shuttle service was excellent. bar and restaurant staff were very approachable.

the room and the bathroom were spacious, clean and comfortable, the wifi worked well, the staff was very friendly

shower was great, friendly and helpful staff, breakfast, shuttle to the airport.

as we have two small kids it would have been very convenient for us

good continental breakfast

the lounge bar area with tv was comfy to sit in

we could take breakfast up to our room on a tray, which was really good after a long journey the previous day and

the bar facilities were also ok

what did you think of the breakfast? how was the location? great

very nice hotel and great breakfast!

) the breakfast cost extra but it's very good and the staff friendly

small breakfast hamper in the morning

dinner was delicious, breakfast, a large selection, something for everyone

the wifi signal

comfortable room, refrigerator, and fantastic breakfast

great atmosphere,comfortable and clean, great breakfast, friendly and helpful staff.

beautiful hotel and rooms, nice bar and friendly staff

breakfast was delightful

pleasant bar and a complementary glass of port

we booked the king room but they gave us the spa room, which was well appointed with a giant double jacuzzi and a 'stripper pole'

the room looked clean and the facilities were all ok. breakfast and food was great.

10 minutes after finding our reservation details the agreed we had paid but hadn't paid for breakfast

reach my transportation from onsode at parking lot

much information from the staff about the garage for parking car that leads into the bedroom which some

really nice breakfast, pool area and room

wife and i), but it has always been in summer to enjoy the sun, quietness, the amazing breakfast (free buffet) and the swimming pool; and this is the first time we stay out of summer

i asked for an early check in and they made it happen

bar staff were friendly, and all staff had good english

gym is very small and machines are very old . swimming pool could be open from earlier hours

the wifi was easy to access and worked very well

a must prices for food

om service) are quite cheap, service is fast but without any contacts with the staff, very

convenient for the parking space the jacuzzi the room service is good and not expensive

having to wait for several minutes before being allowed to leave or enter the parking area

everyday room service, so it was always clean

good location. good cost/quality ratio. good wifi.

we didn't have time for breakfast, so we are unable to comment

wifi wouldn't always connect.

wasn t given the wifi password

friendly staff-modern super clean roos, good wifi. great location

hotel was clean and the room service was in the good level too

quite, nice staff, close to metro station and one of our favorites shopping malls in porto, free wifi and cable tv

good soap; it had a desk and a closet with enough space to hang and arrange clothes; very good wifi; very helpful staff

wifi keeps cutting off

clean room! hot shower! laundry service!

was very helpful and accommodating in assisting with parking our vehicle to allowing for early check in and making us feel welcome and comfortable

laundry room and parking on site

breakfast was also very extensive and well taken care of

the staff were very welcoming and the breakfast was yummy

everything was great, clean, nice staff, on the el camino way, great breakfast

our room wasn’t booked so they let us have a late check out

location was great, breakfast really good and such a brilliant welcome when we arrived.

on the description of a room was information about kitchen stove and microwave which wasn't there

we did use the small kitchen, you have to ask for the key at the reception

might be less expensive, small gym, no swimming pool or sauna as additional options

ordering snacks from the bar, service charge is an additional 10eur

thanks to my curiosity i walked around and found a gym and a beautiful restaurant and only after discovering i decided to try the best breakfast in

kitchenette with sink and small stove, but no crockery (cups only), cutlery or cookware

the room was very comfortable and spacious, the bed was nice, adequate sitting place and a kitchenette for basic usage

the kitchenette was available for basic usage (coffee + microwave), there were barely any plates to use

the room is very comfortable, there is a mini kitchen, tea/coffee/water, apples, you can take sweets for tea downstairs

kitchen

friendly staff. clean, spacious and well ventilated rooms. good a-la-carte menu. strong wifi.

was sorry i wasn't able to bring my 3 year old to the pool, i didn't realise that when booking and it was awkward that only myself or my husband could go

room service, exactly the quality of food wasn t satisfying, spa massages are not worth of the

the pool is not a training pool.

friendly staff, especially for a late check out after a long tiring trip

rooftop bar fab and voucher for food and drink

breakfast was really good for 7 euros

on the metro that goes to the luis 1 bridge with all bars etc

breakfast was very good

restaurants close the hotel (practically in the same building) possibility to find fastfood or bar near the hotel also very late in the evening nice place, nice view from the hotel (from my

the gym was unreal for a hotel, i was in there everyday before breakfast, sometimes twice a day

the laundry service is handy, cost five euro to wash and dry there is a drying rack in the room which

the pool is small but pleasant and was warm enough in mid may for a swim

the pool looked lovely though we didn't use it as we were out and about so much

pool

breakfast was good , fresh orange juice , good coffee , croissants and other breads , cheese and

the breakfast was good. and the staff was very friendly and polite

breakfast was tasty but very limited with two types of pastries, a few rolls, cereals and drinks,

breakfast is simple but amazing

staff that provides a nice breakfast( not included in the price), but found bugs in the room and the cleaning guy came into my

breakfast was very good, good place to stay

everything is superb like breakfast, location, staff, room, comfort, etc.

same old breakfast every day and with not that many options.

amazing breakfast good location near by bom sucesso market and some shoppings

room was very small for 3 people no were to put the things no wordrope breakfast was not that

amazing gym , lovely room and staff

i called for room service the last night of my stay, the staff had a little bit of an attitude

pool closed too

the room was perfect, my kids enjoyed the swimming pool

has great outside pool on sunny days

dn t use), big tv on wall

bar was not a cosy place we could socialise when it was raining

room service was not offered

wnload: 0

it was pretty clean and daily room service great

the breakfast service began this morning, but the staff happily arranged breakfast for me at the bar at 6

as far as the bar is concerned, this hotel deserves more than a simple little counter next to the reception

further out than i would have liked (didn't realise at the time where everything was), no real bar to speak of, no other facilities, no ironing board or iron in the room, no proper wardrobe in

travelling with four small kids, we have experienced best hospitality

bar area could have been better located maybe putting it in the patio area behind the breakfast

the hotel is approximately about 20 minutes' drive from the airport and offers its own parking

friendly staff, nice and clean, great breakfast, lovely big and silent room towards the backside, great price

breakfast was included, of course the best selection eggs, bread, coffee, cereal etc

room was well appointed with a small kitchen and sofa

breakfast is very nice, they will treat you with whatever necessity you have

furnishings, comfortable bed, spotless, wonderful breakfast, and incredibly kind staff

everything especially staffs, wifi and nearby restaurant called augusto's

host was very welcoming and helpful, the room service even doubled our

breakfast was very good as well

breakfast was delicious, the staff very accommodating with directions, only there for one night so

bar area is very stark and unwelcoming, needs to be stocked and staffed (lots of empty shelves does

breakfast was very good

breakfast was nice

breakfast and room service.

they also have a deal with a nearby spa establishment for a free access to their facilities

the bar staf were excellent and the drinks were very good value for money

wifi was spotty as we were in a conner suite and continued to kick us out and hard to reconnect

only during one day of our stay, the wifi was not working, which is a bit disappointing

did our laundry for reasonable price

there is a possibility to do laundry at the place for additional money

many caffees, store and laundry nearby

wifi works

wifi was terrible in the room

breakfast was missing some ham.

superb apartments inside hotel, excellent for a family with 3 kids

requesting an iron was rather quick and easy, as is ordering breakfast to your room

location was not the best. missed an in house restaurant and play area for kids

with a laundry and a bakery across the street

wifi didn t work over the first night, but once we reported it to the host it was fixed within

- the wifi did not work at all

utensils in the kitchen would improve the room

t we brought our own). keep it as it is. :)

was in the top room - ruby - for the whole stay and i had no wifi connection for the whole 6 nights i've spent there except for around 10 minutes on my last

beautifully converted palazzo with great facilities including pool, gym and spa

the pool area was relaxing

from the reception team, to andrea and the breakfast serving team, nothing was too much trouble and everyone was so wonderful and friendly

created by the staff team was just wonderful ud83dude0a proper tasty tea in the room, beautiful spa and pool too

gym a little small, i wasn t too bothered but some dumbbells would be good.

late check out.

the location was perfect. we enjoyed our stay very much. the breakfast was tasty and various.

breakfast is very good here

friendly staff, very clean, delicious breakfast.

the breakfast is worth it! the price and what it offered was really reasonable.

the architecture and interior is truly wonderful, the staff, the breakfast, the pool, just everything was fab

beautiful design great room and common areas superb breakfast

go for the green oasis, the garden pool and order a negroni, sit back and

amazing breakfast!

the breakfast and bar was beyond my expectations, and all the staff was very friendly

there are no breakfast or bar / restaurant, but this is not a drawback.

there are nearby cafes and bar nearby which are frequented by locals and friendly

and you can buy water bottles and snacks from downstairs the hotel has no restaurant or bar but does have a terrace part to relax on

nice local bar on the corner near the hotel (macu i think

although i did not take advantage of the gym and pool they appeared clean

staff were friendly and personal laundry completed well and efficiently

were more than happy with the breakfast which actually exceeded our expectations

nice pool bar by the terrace

gym, swimming pool, bar and sunny terasse at top floor

intermittent wifi.

room was dusty , noisy , the wifi did not work at all on the second day , the bathroom was not clean and the carpet on the main

wifi signal weak on third floor. breakfast too simple.

very old lumpy and stained, shower was the oldest i have ever seen and full of black mould, wifi not good overall very poor and not to

wifi dropped in and out a lot.

itself was very unassuming on the outside but quite beautiful on the inside, with a little bar area and 24/7 concierge, and even a little tray of fresh local pastries (for free) to nibble on

small room , we stayed at superior, bathroom clean , put not working properly, no safe, no mini bar with water , no closet , basically it’s just room with a bad

that the hotel is to have a new reception area and the existing area to be refurbished as a bar area

was good, cafes and bars close by

we over sleept the breakfast every day.

breakfast and the room were great.

breakfast was fine, some snacks, coffee/tea/juice — ok for breakfast

perfect little stay in porto. the breakfast bread rolls were sensational

the breakfast was awesome great choice and plenty of it please don’t change anything ever.

the bar is amazing

big and very comfortable bed. a lot of natural wood in interiers. good breakfast

breakfast was delicious and offered a great variety of fresh options

the breakfast had a lot of options, everything was delicious

the hotel bar shut at 11pm

spa bath, clean rooms, friendly staff, decent sized rooms

wifi is also very good

wifi not very good in rooms, much better in

property was very clean and staff also was very friendly, also wifi was working well

very helpful staff - good location and comfortable room. wifi was very good.