dirty laundry was all over the floor

ld them but they said it just came from the laundry)

nightmare, fan in room blade missing and vibrating, hot above laundry, no kitchen, social tenants from council, bad key/lock

on floor to use it as the sockets was on the floor pretty much the hall ways smelt like dirty laundry the hot tap was clod and the clod tap was hot not safe for kids luckily my misses used it

to each other - thats fine but now my husband and i couldnt stay together for desire to check the kids had an adult in each room

it is 100% not suitable for families with kids

kettle in the room when you traveling with kids

not for family with kids good for friends to stay

i want blankets on the message because i have kids but when will get dear nothing.

staff were also amazing, they helped us with breakfast even though the kitchen was off so that was a big positive

spotlessly clean, comfortable and added bonus of kitchen.

nice bar area and breakfast room

only thing we missed was that they had a little seating area with a bar which we could have sat in after we came back from the christmas market

we were a group of 3, and were given a big 3 bedroom apartment (+kitchen, two bathrooms) for a great price

nice touch having a gym that was easily

staff were amazing they were always friendly , professional and welcoming the gym was amazing small but got exactly everything you need the rooms were amazing they were clean

location and the late check out option

deposit was taken on top of the £200 i paid for the room upon check in, i booked late check out for 2pm the next day in the evening but my door was still knocked on by staff

the bar at reception was really good too

you have to pay extra for early check in even the room is already ready for you.

very clean room, breakfast was very good, very good selection of cooked food. 5 stars.

made it better if there where tv in bedroom and there were no bins to use in the bathrooms or a laundry basket what would be handy if

i am a health and fitness coach so i also used the gym, which again i thought was great, it was a small space but i had two solid workouts and i also

it was a great option especially if you have kids and a later flight

a gym could be nice.

milk and cookies when you return at night is cute and complimentary breakfast in bed

the bed was very comfy, and the breakfast was nice

room service was wonderful

free glass of prosecco and nibbles in the reception, breakfast in bed the next morning, room service available and a smart tv

staff helpful and friendly, let me add late check out on in morning from 10am-1pm

i was offered a late check out for the inconvenience

the charge you 10 pounds for late check out which is an unreasonable amount as

helpful staff, especially asif who greeted us on our arrival, great late check out option, brilliant location, car park next door

late check out till 1pm for £10

therefore it was very uncomfortable resulting in not using the late check out as it was that hot

great hotel and location, lovely clean room and great bar and food selection

the hotel bar felt luxurious and classy

the food i ordered for room service could of been better.

we loved that they offered early check in free of charge

loved the spaciousness of the rooms and the little added games for kids

breakfast, gym was huge and well equipped, very friendly staff

decor was lovely staff were helpful and friendly gym was nice and clean

love all of it, the pip restaurant was very testy, the rooms so comfortable, the gym is

lovely room service menu

modern, spacious rooms, great bar at reception, clean and tidy, friendly staff also portrait of katy perry in the room

location, suite was amazing, loved all the books. loved the bar area downstairs and sat decks

no room service

books, ornaments and a kitchen

the detergent for the laundry has a very strong scent

and also i fully recommend the bar downstairs, excellent coctails

at breakfast was instant

food was tasty and great value and the bar area had a lovely atmosphere

hotel building is old, but clean and quiet inside) the staff is very polite and friendly, and the breakfast really amazed us, it was included in our accommodation and you could choose to order from

breakfast mainly good

rooms, big bathroom, good room service, friendly staff, good breakfast, overall great value

lovely cocktails, delicious bar snacks, and a gorgeous breakfast

& helpful staff, clean & tidy, got early check in, fridge in room, short walk to/from piccadilly train station, tram stop around the

asked for a laundry service that was not done and that really affected our holiday plan the classic room

excellent location, comfortable room and very nice breakfast

amazing bar area with a great vibe

the bar was amazing and not too expensive, rooms were clean and comfortable. location was good

so many nice cafes / breakfast / dinner location with a 5/6 min walk in distance

hotel and bar perfect for a birthday celebration

great with soft fluffy large towels kitchen well equipped including dishwasher tablet and laundry powder this would be great for a longer

the site had laundry which was a big bonus, and it was free

i also tried the gym one day, and despite the small space, there was a class of boxing which i greatly enjoyed

• beautiful, quirky-looking bar with a spacious resting area

there are cooking and laundry facilities, plus a dishwasher

location early check in late check out breakfast bar/restaurant

the room service issue, staff told me different things which was confusing and not useful

check in service, room service.

en though i left a note on the door requesting cleaning, no one had tidied

flight arrived late, in the early hours, so we decided to order a pizza from the room service menu