some of the entertainment staff (pool aerobics, & karaoke & late entertainment staff were often non inclusive, & slightly rude

room was spacious with great views over the bay

at times there seemed to be too many people for the facilities open at any one time, particularly breakfast and on beach party night

food was also hit or miss —one of the restaurants was not great so we just stopped going —the breakfast was however amazing

there were plenty of places to get a drink, overall the skills of the bar tenders were not up to even a modest standard

a breath taking location and the breakfast was very good.

… breakfast just needs a bit of improvement

the gym could use a little tlc

the shuttle to nelson’s dockyard was very handy

it has huge grounds spread over 2 main areas - lobby, restaurant and bar on the hill overlooking the harbour and then by the beach are rooms, casual restaurant, water

bar prices were unacceptable $6 for a beer $2 in other bars

bed was too soft. backache after 2 nights bar closed in evening.

lovely staff, so helpful especially kim and patty.lovely breakfast and stunning location

breakfast and bar on sire

also a bar in the evening would be good

is split between two locations, separated by some of the harbour water (admirals inn and boom bar and restaurant) there is a spectacular secluded beach at gallion's bay most quickly arrived at (-)food and bar is very expensive and although a small discount is offered for guests it isn't really (+) the boom restaurant, a short boat ride away, with its swimming pool, is excellent, as is the bar and restaurant in the main hotel (-)from the bar into our room (which was above the bar) was loud sometimes in the evening but luckily we (+) the main hotel has been beautifully restored and has an excellent bar and dockside dining

little ferry across to the pool/spa area

the pool area and spa facilities were beautiful

but you are closer go the pool and a very different feel- good for kids on gunpowder

the pool area is fantastic or you can hike

at pool bar very friendly, but completely forgot our order on 2 separate occasions and forgot our

the powder house rooms are very private and well situated away from the main hotel with its own pool and restaurant

in busy times essential to book sunbed and table for lunch as pool area and restaurant open to non-residents and very popular

our daughter sophia was made to feel super special everyday we stayed by the pool @ boom

nice staff, nice pool area

thank you so much for allowing the late check out to help on the last day visiting the island

the noise from the bar was ridiculous.

on same level as newly opened bar & close to abracadabra, so you can hear the

listing claims bar and 2 restaurants onsite, none of which are actually open/functioning

great area around the bar and restaurant for socialising and just relaxing

bar and no restaurant but there are plenty a short walk away

room is extremely bare - in the photos there are flowers and what appears to be a full kitchen

the kitchen burners need to be upgraded so that we could actually cook on them

small mini kitchen

early check in was available. also the staff was super nice.

rdly anyone there

they also have a fully equipped kitchen

at the hotel we were informed by the team at reception that the hotel decided to shutdown the kitchen for 4 out of the 6 days stay

were only advised just before our holiday that the hotel restaurant and bar were closed due to 'unforeseen circumstances' on arrival we found out this was due to the hotel

primarily on style rather than practicality, particular with regards to lighting in the kitchen area and bathroom basin area

pool is cold

the buffet both breakfast and dinner was absolutely terrible

staff were excellent

family friendly, great choice of food and daily variety, kids club personnel was really nice

our villa was spacious and near to the main pool and bar - perfect

the wifi didn't work too well in the bedroom, but it was ok in the kitchen

on the beach; fast wifi for video teleconferences; friendly family owners

good facilities, everything worked as expected and wifi was decent

apartment was large, fitted with a/c refrigerator, tv and free wifi

the wifi is very good included in the price of the room and he gave me a lift to the airport at the end

always smiling staff, nice room, great pool, beautiful beach

if you love big chain resorts this isn’t for you but an adults only hacienda style with good food, service and cleanliness

great ocean views from restaurant and bar areas as well

good location, helpful and friendly staff, lovely views. quiet as adults only.

not only was the hotel, garden and pool absolutely stunning (very true to pics), but the management and staff were amazing

we especially liked the fact that they were kitchenette apartments - which made us feel more like we lived here & less like we were just

free laundry

also plenty of loungers round the lovely warm pool too

it was a large, clean space with a balcony and balcony.? easy beach access and guest laundry.

great shower with plenty of hot water, ceiling fans and ac, good kitchen facilities - microwave, double hot plate, grill/oven, kettle, coffee maker and large

we had a swimming pool right at our back door step and 30seconds away out the front door we had the most beautiful

the pool was a nice added feature

the room was cute and appeared to be quite modern, it also has a nice little kitchenette which was useful along with a microwave and refrigerator

parking could be a little better arranged, as when we arrived no-one had a key for the gate and we

really liked having kitchen facilities because we were on a month long trip and had been eating out a lot prior to