the pool was not clean

swimming pool was closed

pool area looked uncared for as did many of the other outdoor areas

the swimming pool area was very quiet and the water lovely and warm

the pool could do with a clean.

central location; i booked a small, single room but it had a refrigerator, comfortable bed, good wifi, and strong hot water pressure in the shower, rendering this hotel great value for the money

pecially lion king and the magician)

hotel for a family holiday good size pool and 5 min to beach friendly staff good breakfast and dinner buffet with lots of choices child

spacious apartment with wifi.

location, pool, rooms

the activities for the kids and the family

easy to stay with kids

the slide on the swimming pool was a hit and so easy that kids can go by themselves again and again while you re just

the food was great and the pool facilities

old fashioned, pool exceptionally busy

lovely bar looking onto the beach, great for lunch and drinks

we didn't use the restaurant but the bar was staffed by some very friendly staff and drinks were very reasonable

the pool was amazing and great breakfast and bar food and drinks

wine at the main bar was corked tasted bad and smelt of mildew

very substantial and varied buffet breakfast, although the coffee wasn't great everything else was

fast and good drinks/snacks in the hotel bar and pool-side bars

it's a good all-inclusive for families with kids - 2 large swimming pools, plus a shallow pond and jacuzzi, complemented by 5 large (aquapark (-)room was very dated the kids club was only in spanish

it's a good all-inclusive for families with kids - 2 large swimming pools, plus a shallow pond and jacuzzi, complemented by 5 large (aquapark level) slides (+)pools were good, slides were fun for the boys (aged 11 and 14) but they re not open all day (only (+)pools, staff were amazing, all very helpful (-) tho the pool facilities are of a 4 star i wouldn't say the rooms and hotel itself is

it weekend really rough spainish come and literally let there kids poo on the floor

the pool bar wasn't open but that was due to a refurbishment which can't be helped.

brilliant place for adults and kids.

fun place for kids! many life guards at the pool was especially good!

overpriced food and drinks at the pool bar but we copped on quick enough and went out for

there was no indoor pool, and the pool was full of people and it wasn't that clean a bit hard to find

the air conditioning wasn’t very effective, and the pool closes in october which in our opinion was very early

pool, entertainment and food great

location large pool quiet rooms very clean free parking

lovely pool view after changing room after the 1st day thanks to luisa at reception!

swimmingpool, style and size of rooms

we didn t make use of the spa, gym, indoor pool, or the other restaurants, so i can t comment on those but judging by the

there is a good selection for breakfast, there are some issues

lemon cakes and pastries could be better during my short stay the nutella was always empty during breakfast and they didnt recharge it some parts of the swimming pool can be dangerous for children

around pool could be improved on

spa, indoor pool, gym, breakfast, personnel, spacious bathroom

spa access and facilities for a massage, too limited for appointments and restrictive access

all facilities were within the hotel and were excellent including the golf course

drinks and lunch from the snack bar round the pool was nice, good service

the bar is also handy opened to late hours, ideal if you want a quite night in the hotel

fantastic breakfast

the pool was great and i had no problem finding a spot to lounge

the facilities were great, the pool was wonderful with slides and a jacuzzi

the room was lovely and the swimming pool is great

this is not our kind of hotel, but we booked it for the kids & grandson and they loved it

many restaurants and bar in short walking distance

the spa is beautiful, brilliant massage from lara

hotel was amazing room was nice and clean the pool was amazing but the best thing about the hotel is the location lots of night

was great although we struggled to find someone to book the spa with initially, but managed to get it sorted

breakfast was optional from the cafe bar and was at reasonable prices

laundry service that includes the price was excellent

he organized my laundry and fixed a really nice breakfast

) welcomed with a beer, stored our bikes, did laundry (free of charge)

kitchen full of supplies and even some dry food to use for free

fully equipped kitchen and huge terrace in a great location

the kitchen facilities were very clean and had everything you need

the whole place is very well run with a great kitchen area and a wonderful roof terrace

the location is perfect, the facilities are very good, especially the kitchen and the roof terrace

we were told we could only use room service for a drink

ate out so no big deal but i never did work out whether there was a restaurant, a bar or snacks/room service

was lovely but no drinks available in the hotel until 8pm

all bar and restaurant facilities closed on sunday night

people were really nice and the spa and ancient bath is 10/10

30pm, poor wifi, poor service at buffet breakfast dirty table and no staff

fantastic location loved the rooftop bar and pool

a little disappointing to find area closed on a monday and roof terrace bar not open

the pool on the terrace is tiny

room dark. internal wall view. wifi didn t work. smelled damp.

it is the 2 star hotel but there was the nuevo torreluz, a 4 star hotel with a bar and the terrace in the same square where we had a very good breakfast and some tapas

great location overall, spacious rooms, clean, comfortable and quiet, good wifi

could have done with coffee making facilities in rooms. also a bar in hotel.

tea and coffee making facilities in the room would have been great, since there was no room service ,as the room was in an adjacent building

reception provided a voucher for the bar next door while my room was being made

the gym was good with four new seeming machines

pool was excellent, site was clean and tidy, bungalows were great, we would stay again, great for kids

water or tea facilities in rooms ? spa facilities to be booked because of covid restricitions

great locatoom. lovely tapas bar outside front door

had to make a reservation for gym and solarium.

area good, could have been improved with a spruce up, flooring maintained, towels provided & a bar area would have been lovely - it was big enough to take it

location, pool

fantastic rooftop pool with a view of the historic walls.

pool area was also very clean

the room didn't have a kettle or coffee making facilities in the room the bar area wasn't really a bar and only seen it open once parking very expensive bathroom needed

nice breakfast for the price

breakfast was fresh

corridors were a little shabby. breakfast was sparse, hardly worth €8.

good buffet breakfast

very helpful breakfast good location interesting plenty on your doorstep not handy for parking car but hired a

great location and staff. wifi works great and the room was quiet

allowed me to switch rooms after the first night to get a better wifi signal

ac worked, room service was nice

wifi works well in the room

a machine operated laundry service is about 10 mins walk from this hotel which was quite hady for me

really friendly service from anna. and really good bar area.

there is a laundry mat very close by and also a patisserie if you want to grab breakfast

tapas bar attached 1st class!!

wifi could be improved

early check in

room service was too fast

has the added extra of a swimming pool (it’s not massive but enough to cool down and has a couple of floats to relax on)

nice hotel with a good pool, comfortable beds and friendly staff

everything was great. friendly staff, good breakfast, big room, good location.

the breakfast was very good

very comfortable ,clean, breakfast very good value for money,

bar didn't open until 7

the bar / restaurant was good and the terrace is pleasant to sit outside

coffee bar through the day and restaurant only available monday to thursday

staff very helpful and friendly, told us a local tapas bar which was excellent

bar at 21

the service and offer at the snack bar was a little inconsistent

if you like golf, have a fat wallet for the restaurant and want to

pool area great spaced out sunbeds to ensure privacy

piscine said to be hot but no spa didn’t work in the middle of nowhere

the location is amazing and the breakfast was very good, i would stay there agsin.

the fact that the kids' water playground is on another side helps to keep the main pool relatively quite and calm

spa pool and beach

have been there before in 2018 and liked the kids animation with lolo and bernie

the buffet breakfast was marvellous

everything was perfect! the hotel is oriented for families with kids.

small, poorly equipped gym for the size of the hotel

great family place to stay, with kids - lots to do, have staff just for keeping kids happy

lovely friendly reception team; spacious bar area, outside pool bar serving snacks

location, family friendly, entertainment for the kids, great buffet

excellent buffet breakfast. ate out mostly

and although a bit basic the room had everything we needed and we could park right outside our front door