we particularly enjoyed the large jacuzzi in the room and the beautiful infinity pool

free monkey boat tour in the morning, there are free kayaks to use on the beautiful lake and the breakfast is just delicious

noise of kitchen fan heard at the pool. included breakfast should be richer

we enjoyed breakfast and dinner at the hotel which was all delicious with beautiful views

service is good, we enjoyed room service

very friendly staff; nice little paths around, great pool and restaurant

atch out for crocodiles) staff helpful and friendly ( and spoke good english which helped) the kids loved the

expensive laundry service.

the rooms are of a high standard and the restaurant and bar are excellent

i personally didn’t like that there was no self service laundry

expectations across the board, great pool area, really good location, super comfortable and best of all the staff are wonderful

the laundry service next door delivered our laundry to the hotel reception

room was great, pool was great , staff very friendly and super helpful

the swimming pool and surrounding area is immaculate

and well maintained hotel structure, courtyard and pool

i like the facilities, they were awesome, the pool and the amenities are nice.

they do have a small gym which isn t by the restaurant but by the rooms

staff went above and beyond and allowed early check in which was very helpful and amazing

location was good, nice pool and view of lake

the pool is too small

water in the swimming pool should be warmer

location is central, clean, the beds were comfortable, the pool the kids loved, good air

the shower nob was broken, i had no parking, no tub, only shower, there was no laundry they had to wash the close for me for an

the pool and food

pool is great, with restaurant and bar

the pool was great. location was good. the room was pretty tight but comfortable beds

with view on the pool, very clean and good furniture, - including a fridge in the room

spoke english, no pool bed cushions, elevator looked like out of service for a loooong time across thebridge from

swimming pool

the pool was out of action for over two days

breakfast that had a variety of options

the common area is nice, with a pool and bar in front of the lake

the pool and the view is beautiful

the hotel has a bar with a beautiful view of the lake, the restaurant is clean and delicious we ate here everyday

was a wonderful pool and hot tub

great location. bars and restaurants around but still quiet. rooms are clean. wifi works great.

very weak, intermittent wifi, no hot shower

good wifi in the room

the wifi worked well. i thought the price is good. but now i know it was too high.

air conditioning, wifi and location

the swimming pool and restaurant are a beautiful spot to spend time there

we had a misunderstanding with the hotel shuttle from the airport

pool, water view, and easy walking to lots of restaurants

sit you down for breakfast and serve you your choice from a small breakfast menu

a lot of services are offered (like visits to tikal, different tours, taxi, laundry

the bar in the pool was awesome

allowed an early check in

we booked our airport shuttle at the reception and all went smoothly

very good breakfast

pool but it can get a bit busy

great hotel to stay at in flores. clean rooms with ac and the pool was wonderful.

but it was fine in the lobby, at the pool and in a small sitting area on my floor

location is fine and wifi works well

pool was a bit murky

pool is nice

only negative thing i can say is that there is a noisy bar/nightclub near that kept me from sleeping well

central location, very clean, great air con, free airport shuttle for 3+ nights

also how immaculate the linen was, gorgeous fresh laundry smells and clean towels everyday

there is a rooftop area that seems to have a bar but this was closed for refurbishment at the time of our visit

they offered a free airport shuttle when we arrived

arrived early had arranged for early check in

beautiful views, comfortable room, room service with delicious food, and boat service that was included was so nice

wifi and ac 10/10 working really well

swimming pool was small but luckily we enjoyed swimming in the lake

outside area seemed neglected: construction debris , loungers were in poor state , pool wasn t in good condition

were so thankful to be staying at luciernagas where we could float and relax in the lake or the pool instead of in flores itself where the heat was quite oppressive

there is so much to do- restaurant, pool, kayaks, hammocks, comfy couches and stools by the water