bed was a little hard spotty wifi

location and design was very nice . breakfast was amazing !

breakfast was delicious, staff were so kind and welcoming

i wasn t able to eat breakfast every morning, but what i did have was of a great standard and my friend enjoyed her

ry comfy, spacious and clean), the included breakfast was delicious, and the staff was incredibly attentive

wifi poor in room. outside good.

wifi signal in the last room at the end of the corridor

great wifi

free coffee and water refills, terrace, really helpful and friendly staff, good beds, good wifi, really good price-value

wifi in the rooms was poor

the breakfast could have more choices and wifi in the room could ber better

private parking, in antigua this is a valuable amenity, if you have car, place super clean

allowed for early check in since they had space

history of the building, room decoration, parking is included, spacious bedroom, comfy beds, friendly and helpful employees, it was a perfect

slow wifi and bad connectivity in room, hot water takes long

we could store our luggage and they could help us with our laundry very quick

laundry service was poor

their laundry service is great and fairly priced

breakfast was tipico - and delicious: eggs to order

beautiful quiet property in a great location. great breakfast!

location . place . rooms are big and cozy.good breakfast. very green and quiet place.

quiet, comfortable courtyard: beautiful, secure staff: incredible, friendly, and speak english breakfast: simple, delicious, and free with your stay

the turned on the fountain in the seating area near our room for each breakfast and happy hour

interior patio/jacuzzi, comfortable bed, nice staff, good location, on site parking, room service, restaurant

i asked for room service at 805pm and they said the restaurant was closed for the evening

wifi works fine

i did not eat a variety of their room service because i prefer to eat outside of hotels; however i got sick and had to order a

the restaurant and room service staff went out if their way to be helpful

great breakfast and choice of food available

less noise in the main part of the hotel with the kitchen facilities being on the roof top compared to two years ago when they were in the court area

wifi was not working in the room, it worked fine in the lobby area but it wasnt connected well in

wifi wasn't good at room, very bad reception

the wifi came and went probably because of the thick walls.

the breakfast is tipico but wholesome and the staff

did not get to try their breakfast closes too early but if you're an early bird your ok

very friendly staff, clean, good breakfast, lovely garden. excellent location

breakfast was simple but tasted good

breakfast there was no buffet

the wifi did not work, the room was dirty, the upstairs lounge blasted disco music until eleven or

they prepared us a packed breakfast because we had to leave early in the morning to hike acatenango volcano

the wifi didn t really work for our 3 night s stay

the staff was very nice and the included breakfast. also, the view on the roof

the wifi was pretty terrible too

beds were comfortable. room service was great , cleaned properly.

helpful staff, wonderful location, clean rooms, very beautiful garden and very good breakfast

the location was excellent, and the breakfast was delicious

great free breakfast

expect clean bed room and nice breakfast and working wi fi and someone opening the door when you come late and nothing more

has a swimming pool and sauna

the kids were very comfortable

the pool with views over the vulcano was a great addition

we had the room with spa access which was so cool being able to walk from our room to the spa in our robes and have our

the shower pressure, hot water yes, but no pressure, makes it difficult to shower, specially with kids

the included breakfast was quite nice, and in the evening they send a text to find out what time you would like

friendly, good breakfast, rooftop terrace with great views and great location and good

they send you a what's app message as to when you want breakfast so it's always freshly made and hot

the breakfast was excellent: eggs, beans, papaya, bread, and great coffee

the location, the service, the facility to get you tours, breakfast was good and the price vs value, worth it

t working in room 204)

beds were hard as a rock, wifi did not connect to room.

the beds, showers, ambiance, wifi and daily filtered water were great

since we drove, parking was import to us and the hotels free parking in a small courtyard perfect

centrally located had parking

there was a wifi zone in my room, but i didn't really have much wifi coverage in my room

wifi not good

horrible wifi

the restaurant and bar for being a tourist area closes too early and there is no warning or signs that gives you the

nice staff, great wifi signal great location

even the wifi signal is low

all three rooms had weak or almost zero wifi coverage

wifi worked quite well :)

museum, live parrots in the court yard, excellent customer service and the spa was absolutely amazing

the second one didn t have a good wifi connection and i found two roaches on the room

limited facilities like no spa or pool, bathroom could have been a bit more spacious

the wifi was weak - we could scroll the web most days but not take video calls

i liked the spa tub and the security of the place. it was also very quiet and clean.

wifi sucked

the second time, i was pleasantly surprised with a working spa bath in the room, which i absolutely needed

preferred a room close to the pool and didn't know how to request it

when we arrived the bedroom they gave us only had one bed for two adults and 2 kids so they changed us, and that was ok, the thing is that when we

parking is not on premises

is great, breakfast is amazing, and spa is so good, i really recommend getting a massage there

kids activities with a loud mike next to the pool people of a wedding running around while we were

wifi worked well in our room next the the kitchen

location - very central, super friendly staff, good wifi and hot showers, clean and more importantly spacious

they have laundry service

speedy laundry service

the laundry service is high recommendable

placed next to public coffee and laundry room

free coffee and water and a shared kitchen and fridge you can use

one extra point for the fast and good laundry service(60 quetzal) for a huge bag

personal, my room was next to the laundry room and the stuff woke me up very early (they were talking and make so much

also the availability of a kitchen to store / prepare food

sheets, warm staff, small number of rooms, impeccably quiet location, good breakfast, attention to detail, gorgeous room, great

view from terrace on the volcanos breakfast & food friendly staff good location

breakfast was not included

rooftop terrace is amazing spot to drink fabulous mojito’s or sangria expertly made by the bar and gaze at the volcanoes super comfy bed and pillows

location and facilities. renewed classic palace. great breakfast

the kitchen was well stocked with the basic equipment for cooking, though we mainly used it for making

while we didn't really use it, having a kitchen would be a bonus for anyone who did

having parking on site was a nice bonus

great to have a kitchen and washing facilities

nice big common space, living room, dining room and kitchen

also they charge 40q a lb for laundry which was literally outrageous

wonderful patio with swimming pool

the staff were really lovely and breakfast was great

the swimming pool was too cold.

it s palatial but also boutique and unique, has a gorgeous sitting area, a cute pool, and incredible terrace for breakfast and looking out across the volcanoes, and the rooms are

it s a bit far from the arch but still walkable and the pool is a bit cold.

breakfast is great

the included breakfast was always made to order or fresh buffet items that were served by staff

garden is absolutely stunning, room was very clean, breakfast was great, food was delicious and times very convenient

breakfast was ok

the breakfast was amazing and the staff was incredible, they will go above and beyond to help you and

the bar at the front of the property was nice too

room with small kitchen which was very helpful to have

our room had a kitchen with stove, oven, full-size fridge freezer

gym is a few doors away, rainbow cafe is across the street as is el deposito an excellent bar eaterie

walking distance to all places in the city and close to the oasis spa which is a great place for a nice massage after a long walk

location, clean room, big comfortable bed, good wifi signal, cheap price

for an extra charge they did my laundry and it was much appreciated

the location was excellent, the room was clean, the wifi was fast, and they even do very cheap and fast laundry at a very reasonable price

the wifi wasn t very strong in my room.

they also offer a laundry service with fair price

breakfast is delicious

presentation of room service and breakfast

it would be nice is room service was open 24/7 though and if the pool was available for longer throughout the day

it rained so we couldnt use the pool

the breakfast was excelente

very comfortable, picturesque, lovely decor and astounding breakfast

room service finished at 9:00 pm, maybe until 10:pm will be perfect.

only dislike for me would be the lack of attention during breakfast at times

loved the beds, the showers, the gardens, and the breakfast buffet.

breakfast was excellent. location was perfect

there is a kitchen, a laundry service, free water and coffee and tea

fair price. good and speedy laundry.

cleanliness, warm staff, quiet sleep, laundry service is a plus, and of course its location

they also offer a laundry service which was quick and well priced

laundry service was clean(after volcano hike we really need this

the wifi connection in the bedrooms was not good

late check out was available at a reasonable rate, front desk staff were welcoming and helpful,

rnered, room 32)

the wifi

good wifi

breakfast or at least free bottled water & coffee in the morning.

even they don’t offer breakfast, they have common tables, microwave and coffee for self service

especially the breakfast and the excellent, helpful staff

breakfast was very good

excellent breakfast.

wifi and cold water!

breakfast is ok, wifi works, some of the staff speaks also english

the pool was too small

friendly staff, beautiful location, delicious breakfast

the staff, beautiful room overlooking the garden and the included cooked breakfast.