the pool was not clean

swimming pool was closed

pool area looked uncared for as did many of the other outdoor areas

the swimming pool area was very quiet and the water lovely and warm

the pool could do with a clean.

pecially lion king and the magician)

hotel for a family holiday good size pool and 5 min to beach friendly staff good breakfast and dinner buffet with lots of choices child

spacious apartment with wifi.

location, pool, rooms

the activities for the kids and the family

lovely bar looking onto the beach, great for lunch and drinks

pool for kids

food options for both adults and kids

pool

great entertainment for kids even though it was low season. great selection for breakfast!

the spa was brilliant, the pool areas very good. the welcome cava was a nice surprise.

spa was very good and the pool area was very nice with a range of pools and water slides for kids

the pool area is amazing, the fitness room is great as well

free wifi claim is deceiving as its free only in the lobby for max 1 hr per day then you have to pay @ 6

i also didn't like that people were smoking everywhere including the pool area and even rooms, which then stank in the whole hallway

the food was great and the pool facilities

easy to stay with kids

the slide on the swimming pool was a hit and so easy that kids can go by themselves again and again while you re just

old fashioned, pool exceptionally busy

fast and good drinks/snacks in the hotel bar and pool-side bars

it's a good all-inclusive for families with kids - 2 large swimming pools, plus a shallow pond and jacuzzi, complemented by 5 large (aquapark (-)room was very dated the kids club was only in spanish

it's a good all-inclusive for families with kids - 2 large swimming pools, plus a shallow pond and jacuzzi, complemented by 5 large (aquapark level) slides (+)pools were good, slides were fun for the boys (aged 11 and 14) but they re not open all day (only (+)pools, staff were amazing, all very helpful (-) tho the pool facilities are of a 4 star i wouldn't say the rooms and hotel itself is

there was no indoor pool, and the pool was full of people and it wasn't that clean a bit hard to find

the air conditioning wasn’t very effective, and the pool closes in october which in our opinion was very early

pool, entertainment and food great

location large pool quiet rooms very clean free parking

lovely pool view after changing room after the 1st day thanks to luisa at reception!

swimmingpool, style and size of rooms

we didn t make use of the spa, gym, indoor pool, or the other restaurants, so i can t comment on those but judging by the

there is a good selection for breakfast, there are some issues

lemon cakes and pastries could be better during my short stay the nutella was always empty during breakfast and they didnt recharge it some parts of the swimming pool can be dangerous for children

around pool could be improved on

central location; i booked a small, single room but it had a refrigerator, comfortable bed, good wifi, and strong hot water pressure in the shower, rendering this hotel great value for the money

spa, indoor pool, gym, breakfast, personnel, spacious bathroom

spa access and facilities for a massage, too limited for appointments and restrictive access

all facilities were within the hotel and were excellent including the golf course

drinks and lunch from the snack bar round the pool was nice, good service

the bar is also handy opened to late hours, ideal if you want a quite night in the hotel

fantastic breakfast

the pool was great and i had no problem finding a spot to lounge

the facilities were great, the pool was wonderful with slides and a jacuzzi

the room was lovely and the swimming pool is great

this is not our kind of hotel, but we booked it for the kids & grandson and they loved it

many restaurants and bar in short walking distance

the spa is beautiful, brilliant massage from lara

hotel was amazing room was nice and clean the pool was amazing but the best thing about the hotel is the location lots of night

was great although we struggled to find someone to book the spa with initially, but managed to get it sorted

breakfast was optional from the cafe bar and was at reasonable prices

the whole place is very well run with a great kitchen area and a wonderful roof terrace

great standard - professional and friendly owner - good kitchen - calm street outside - very cosy interior a must if you’re visiting almeria

the kitchen facilities were very clean and had everything you need

everything was available in the kitchen to us, as well as cold water to accomodate for the heat

nice to have access to a kitchen

the pool on the terrace is tiny

wifi quality

wifi on and off

ry poor), broken door handle on bathroom

pool wasn t open whilst we were there

the aire spa baths are a must

wifi was difficult to use not enough lighting in entrance and corridors

bottle of cava was available through room service, no other drinks available) the cava cost 35euros the price was not

excellent accommodation. wonderful view from the balcony during breakfast.

wifi never connected for us

reception provided a voucher for the bar next door while my room was being made

all 4 star extras ie tourist desk, breakfast 24 hour reception, bar and restaurant available at sister hotel, torrelux nouvelle, next door

i was given an early check in when i arrived at 11

location; clean and comfortable; room with hairdryer; parking in the hotel

very good wifi in bedroom

hotel lacked a bar com lounge which is where we might like to spend a little time in the evenings

that the room quality was about 2-stars, the additional 2 stars are for the availability of the gym and the spa/rooftop access, which is paid extra

the gym was good with four new seeming machines

you have to book the spa, 5th floor jacuzzi with city views, the steam room is extra and not switched on unless also

very friendly and helpful staff, excellent buffet breakfast, comfortable outside bar area with good tapas

they closed there pool the day i got there i thought given the heat it would be open.

the pool is great and has an amazing view

fantastic rooftop pool with a view of the historic walls.

poor gym equipement

maybe a bar onsite?

the breakfast was good and an ideal start to the day

very friendly staff,buffet breakfast very good,clean rooms,and free wifi .!

corridors were a little shabby. breakfast was sparse, hardly worth €8.

breakfast was fresh

breakfast was rich and tasty and the staff kind and helpful

but the wifi

good wifi

wifi was great which was important for me

a machine operated laundry service is about 10 mins walk from this hotel which was quite hady for me

wifi did not work at all in my room amd only worked intermittently in common areas

really friendly service from anna. and really good bar area.

room service was too fast

free wifi not very good. difficult to connect and use

poor wifi and bad internet connection

wifi was a let down. apart from that it is a nice hotel

couldn't really use it for more than casual browsing)

everything was great. friendly staff, good breakfast, big room, good location.

the first moment we arrived everybody we met - from reception to breakfast room staff to the cleaners were really friendly

great location, nice pool and friendly staff.

very comfortable ,clean, breakfast very good value for money,

lovely pool

& bar closed friday & saturday night although menu advertised in the lift

the bar / restaurant was good and the terrace is pleasant to sit outside

disappointed to discover that after a 10 hour drive the hotel restaurant and bar were closed on a saturday night

staff very helpful and friendly, told us a local tapas bar which was excellent

bar at 21

fee for spa fee for parking (underground)

the pool fantastic

complaints although it should be possible for non all inclusive customers to avoid the bar queue as it can be a long wait

the bar and food are served there

pool area great spaced out sunbeds to ensure privacy

great breakfast, helpful and friendly staff

the waterpark for the kids was great and the kids enjoyed kids club.

the endesa ev chargers near the hotel worked perfectly for charging overnight

we booked half board, the breakfast was amazing as well as the dinner

everything was perfect! the hotel is oriented for families with kids.

are spacious and very comfortable, amazing food in all the restaurants

breakfast was great plenty to choose from cold or hot, i liked a cooked full breakfast and it was

facilities are not 5-star, there are only 2 restaurants, there is a spa without staff, and breakfast is okay for 4 stars, not 5

the presencial suite was spacious and the hotel offers 24 hour room service.

the breakfast was really good , plenty of choices and something for everybody

and although a bit basic the room had everything we needed and we could park right outside our front door