very expensive - room service was much more affordable but would have preferred the rs menu in a bar

in the bar was a bit confused but understand there had been numerous weddings that day

because of the time of year the regular restaurant didn t seem to be open or an open lounge bar but this was minor given the positives of the

room, bar and lounge

breakfast bar choice excellent and of high quality

coffee bar open at most times

everything was perfect, except for the personnel at the bar (really lazy fellows)

restaurant and bar in lobby but with covid it was open for takeout only

-can't wait for the bar to be

would prefer bar of soap in shower rather than body wash.

e hardware for the hooks was on the wall), the piece that hides the hardware for the bar in the tub wasn't in place

towels

the complimentary drinks at the bar were so appreciated as we made sure to enjoy them

bar service was good

clean excellent breakfast wonderful staff

forced to pay the bar in room in advance when in the end i didn't even use any items

claasy and comfy! loved the mini bar options-original

the pool, the quiet location, how close it is to many stores and restaurants.

when i asked for extra (2) got only one and the same one that they give at the swimming pool, small and not soft

pool was ice cold

but at novotel, they gave us an egg and cheese sandwich, a juice, a bar and a nice coffee

the bar is really nice, again you do not feel like you are in a hotel

they need to focus on housekeeping consistency - lelt cleaning cloth in wash basin, did not give bar of soap on the initia cleaning,

the lobby, bar and restaurant areas were supurbe - baby grand piano in the bar with great seating areas

gym facility was very basic and a bit dark

convenient to the airport with a great free shuttle service. great bar and restaurant

the bar area and prices of food and drink were very reasonable

good hotel good bar and restaurant. stayed here many times. location is perfect.

restaurant/ bar prices expensive.

ar bar or elevator, more noisy)

restaurant bar food and drink is excellent, as is complementary food and drink at reception

the bar could have opened sooner, like noon.

nice staff at bar and breakfast

i found the service a little slow in the bar area where we ate dinner.

food and service in the bar was also very good

it has a nice bar area where you can relax, have a drink and socialize, watch tv or read

nothing. have not tried their bar or food yet... maybe next time

good rooms, nice bar and food, good gym.

studio rooms, with comfortable beds full bar on site, snack counter available, game table in lobby friendly bus service to the airport even

pas) the staff

was the bagged breakfast

didn t have extras like mini bar fridge shower cap .. very minor

gurt, apple, muffin, fuit juice, bottle of water and a sugary granola bar)

no bar or restaurant at this hotel

there could of been a bar or cafe at the hotel.

the size of the room was impressive. nice little bar is on site.

very spacious clean, quiet room, wake up call, restaurant and bar on site

i had a very early flight next day so sat there for 15 minutes at the bar while no one helped me

convenient location, restaurant and bar on site, beds decently comfortable, great value.

hours for restaurant and bar not great and would need improvement to be a real business

the bar and food

shuttle from trudeau airport, located relatively close to the airport, restaurant and bar on-site, server in the restaurant was a delight

food was delicious, and the bar service was great

, bar and restaurant); we just made it under the wire to catch a meal before the bar/restaurant

they also let me hang out in the waiting area until the shuttle service began for the airport and asked if i needed anything at all

nothing to do without transport other than the bar next door

hotel does not have any lobby bar - which is strange as it is

get something to eat around anticipated tome of arrival of 10 pm - i had got the impression that bar with some food open until 11 pm (see photo below - stick on label saying that would close at 9

didn’t like that it was advertised that there’s a bar and restaurant when there isn’t

was no bar or restaurant available

it has a lively bar

just perfect, location is great! restaurant and bar choice make it a must.

longer quality towel for the pool

pool and fitness area seemed good, but haven't used them

great hotel, comfy beds, excellent pool (the kids loved it), nice decor, recommended.

the oatmeal bar was a great treat from packaged oatmeal

the swimming pool was the best, we live where there is none and having my 10 year old swim per day was excellent

courteous staff, spacious room, all kitchen facilities, good breakfast

i didn't like the fact that breakfast finished so early. but everything else was otherwise good.

great place. nice breakfast!

easy to get in & out of. bar was great, breakfast was delicious.

wish there was an option to add on breakfast after booking, also wished that room service (for meals) were available (+) room service was prompt and the food was quite good (-) ordering breakfast a la carte through room service was difficult

there weren't enough towels in the pool

kids like the swimming pool

the customer experience (check in/out, cleanliness, airport shuttle) met my expectations (+)excellent dinner, bed was great, clean, shuttle service was excellent. (+) ensuring my shuttle arrived on time and helping me get a great cup of coffee before i headed home (+)told me what to do and fixed the issue right away, everything else went pretty smooth with the shuttle and timing (+)staff that made sure i would have a shuttle ride to the airport, even though i had to be there at 2 am for an early flight (+) the free shuttle to the airport was convenient and prompt (+)staff at the buffet, front desk, and the shuttle bus were all exceptional (-) al;l else was great, and there is free shuttle from and to the airport (+)free shuttle to the airport convenient location nice and clean rooms (-) they advertise that the shuttle comes every 15 minutes to the airport

the restaurant at the bar was great

i liked the bar and resto inside , people are nice and the place is clean

restaurant and bar close too early

restaurant bar open later

the staff jason at front desk and especially theresa in the bar

two lightbulbs burnt, shower curtain ripped, power bar not working

bed was comfy, the receptionists were super nice, and the bar was open till 1am at la cage with their free popcorn, perfect

picture of the swimming pool that is on the hotel website seems a bit misleading

elevator very slow, too many kids at the pool, good thing we did not have much time for a swim.

the swimming pool!

-loved the facilities (pool, bar with live music, spesa shop, comfy bed room and

had a party going on and we couldn’t access the bar neither the restaurant cause it was very loud and intimadating

like how close the mall and resto are i love that there is a bar and resto and store in the hotel and we got a add on for the club lounge that cost a lil more

food at bar was blah.

too loud in bar

knew mini bar wouldn’t be but luckily we noticed in time

bath robes, bar fridge, hot tub, fireplace, lots of towels, kind size bed what not to like?

the breakfast bar needs new toasters!!

wish that the lobby bar was open, but at least i asked before coming so i already knew that it was closed indefinitely

bar at the hotel wasn't open, nor would they allow us to sit in that area with our own wine - not

top terrace restaurant and bar was great overlooking montreal landscapes, the food and service was excellent and night life

comfortable room and nice gym

nice gym

night the bar staff went well beyond service when it came to friendliness and the making of delicious drinks

would be nice to have a restaurant or bar onsite that was open at night

the restaurant and bar in the hotel was closed for renovations.

there was neither a bar nor a restaurant offering food in the evenings

would have been nice to have lounge bar as there s nothing there.

found the interior design and atmosphere of the lobby and bar area a bit too cold and ultramodern

and new had a bar in the lobby 

breakfast was offered in the bar and was rather expensive for the

breakfast at the bar felt short staff

the gym was very good, and the pool looked very nice although other people were using it

opposite the lobby, there is a nice bar and a small restaurant that serves dinner, with vegetarian options available and reasonably

there is a water dispenser in the hall and a small gym

by e-mail before you arrive; i didn't because there was a technical glitch but the staff in the bar downstairs (connected to the accommodations) were extremely helpful in getting the information

location, in the heart of montreal on the doorstep of plenty of shops, restaurants, bars and music venues

also the food at the adjoining bar casa de popolo is exceptional and a must try when you're staying here

wasn't working so informed staff in the bar downstairs but had nothing to do with the place

you'll find a good bar near the entrance and a

bar and restaurant were soulless

corridors were a little smelly, and the bar and the restaurant was closed on sunday, i had never heard that earlier

boring and dead, bar close early one night

would have liked a few more facilities, such as a nicer bar area, in which to sit and relax in

the bathtub could use a few more non-slip strips/methods and a grab bar for assistance to avoid accidents

the bar was great

exceeded our expectations on every aspect: personal service,accommodations,pool,spa,and fitness, bar and dining

the experience even more: - despite being in a suite, there was surprisingly no stocked mini bar or snacks

great bar and restaurant.

when your paying that kind of money the bar fridge should be no charge

staff person we met

was amazing rooms are amazing gym is amazing bar and restaurant is amazing

the food at the restaurant is great and the bar scene is so fun

only one restaurant and one bar. the bar was too loud and the music awful.

the restaurant and bar weren t open in the evening while we were there.

ll was corrected at check-out)

wish the lobby and bar had more character. you cannot put anything in the mini frig.

enjoyed the bar and bar staff

was small but comfortable, staff were friendly, great service in the bar and i enjoyed the food too - who knew cold carrot soup could be so delicious

location is very central, the staff is helpful and friendly, and the bar and restaurant are excellent

waiters at the bar and the dj were amazing

the restaurant and bar in the hotel was friendly and excellent all around

we really enjoy the bar bistro off the lobby of the hotel

they have made some changes to the lobby and the bar area since our last stay and we loved the updates

nice big comfortable clean rooms and the hotel bar has a ultra relaxed atmosphere, the check in / out experience is seamless and i will definitely

great location. friendly staff. bar area was nice as was the bartender.

went to the bar and enjoyed some appetizers and wine

the number of restaurant and bar options was great, and each had great service and food.

housekeeping excellent. front desk excellent. setting of restaurant and bar eclellent

the drinks are bar were expensive :

there is a good restaurant downstairs and a great bar next door

the breakfast bar is uninspiring but adequate.

just shampoo, soap bar and body lotion

and right next door to the amazing pois penche resto and trope juice and smoothie bar what more do you need

loved proximity to bell centre and bar george

old mansion updated w clean modern look - great bar and restaurant , great staff

restaurant and bar are fantastic both in the way they look and in the high quality of the food they serve

the bathroom is fantastic and bar george is stunning!

excellent location, kind/knowledgeable/expert staff, the lively bar george with its beautiful wood finishes; rooms are clean, modern with fantastic features

is beautiful, original wood paneled bar, lounge and dining room, but modern everywhere else

facecloths from previous inhabitant still draped over shower bar - staff said they don't collect towels etc draped on bar, only if on floor or in tub

the bar and cafe downstairs were great

had a dusty window sill (there was a candy bar wrapper on it) and a bottle cap was found on the floor

restaurant and bar closes early

t maybe that is more of a four star thing), a luggage rack in the room, anything in the mini bar (we thought there might

the location was prime, the staff was extremely helpful

a special mention to the women who was at the bar during the sunday night was really helpful

the bar was pretty expensive. 2 drinks cost us $37

central location - courteous staff especially the bar tender in the lobby

and bar

the waitress at the hotel bar was a doll

one recommendation - a grab bar in the shower for safety.

a major concert taking place 3 blocks away at the bell centre, why the heck would you close your bar at 11

charging features, bar downstairs, king bed

maybe offer guest free drink at the bar at least.

room was spacious, clean and quite, the mini bar was empty, i was informed later that it was part of the covid-19 restrictions, the breakfast

good bar / restaurant

wish the bar and some food was available a bit later.

restaurant / bar could be open throughout the day for refreshments & an in room service menu

clean, restaurant, bar on premises. staff friendly and welcoming.

also there was a gelato bar next door

nothing! bar closed early, especially after the game, would have liked to grab a bite to eat!

hotel with indoor salon, gift shop and chez cora, dry cleaner and alterations, restaurant bar on second floor, *the heart of

the small bar that was attached to the hotel served very good food and the bar personnel were very

the room service missed a day of cleaning

and service at bar was very slow

selection at the mini bar was impressive and unique

there is water but it is listed in the menu as one of the bar items with a charge

food in the hotel bar and service in the bar area for breakfast and drinks at night

of a functional fridge, there's only a bar fridge that is already packed and doesn't go to safe low temperatures

all the employees from the front desk, doormen, maintenance people, and bar staff were welcoming and genuine

very nice hotel. very welcoming. great bar and bartenders. perfect wedding anniversary weekend.

the main lobby bar was a great place to decompress after a day spent at the canadian grand prix

modern, clean, had everything that i needed. great bar and restaurant as well

bar was right sized and responsive and cheerful service

from the front desk to the bar to housekeeping, everyone and it was summer so the room stayed nice and cold, and the bed and

the waterfall in the pool wasn t on though the water was nice. bar was great.

restaurant is closed permanently as is the bar

restaurant and bar not open. the sausage and eggs at breakfast good bagels though

hotel's bar/bistro was permanently closed

restaurant and bar were excellent in service and quality of food and drinks

the hotel bar was great

to everything, relaxed atmosphere, perfect to have a relaxing day, or evening at the lounge bar with friends and or family

the bed was super comfy. the bar was really nice.

the bathroom was incredible, and the hot tub and pool were great although both were pretty busy