from the reception staff to the bar staff, restaurant staff, kitchen staff

ambience to hotel lovely position and bar and lounge area very good - staff extremely attentive also the bathroom was great with

regularly had to look for staff members in bar area to order, not many smiling faces, daughters sandwich arrived with butter when asked for

no bar as such, just a residents type lounge albeit very tasteful and comfortable.

bar service was shocking in our separate party room and prob cost a fortune

restaurant and bar area are very pleasant and the food is lovely

a great restaurant & bar & fabulous rooms with loads of parking

ate in the bar most nights of the stay, food and service was excellent, and again the staff were very helpful

there was a wedding on in the main dining room so the evening meal was in the bar but it was adequately comfortable to eat there, it would have been nicer to be in the dining

we had meals in the bar every night as the food was very tasty

very clean, great atmosphere in every aspect from the bar to the spa

bar menu

all food in both the restaurant and bar to a high standard

less staff at the bar during peak hours

the bedrooms, restaurant, bar and outside sitting area all depict these qualities

lovely bar and restaurant area

ie king size quilt on double bed dog friendly but would be better if meals weren’t served in bar area, especially when football on big

the meals in the dining room and bar were

was friendly, room was exceptional, bar was great and dinner and breakfast were outstanding

lovely bar area, the room was very sharp, with a giant flat screen tv, comfortable bed and a cosy feel

place spotless and staff amazing. breakfast to die for. thoroughly recommend

lovely friendly staff at breakfast and an amazing breakfast

ich is included in the price) the manager suggested that they would make something for

breakfast is ordered on the previous evening and the hot serving exceptional and plentiful

room was lovely. staff all very friendly. breakfast very tasty as was dinner at night.

comfortable, staff were very friendly and welcoming, the hotel and bar area were very clean as were the rooms

the bar was great and all the meals we had at the restaurant were excellent

lovely restaurant with bar area

couch or two, as the dining tables and chairs were quite formal and not as 'relaxed' as the main bar

outside area , large bar and dinning area which accepted our large german shepherd , extremely comfortable bed and

the night porter assisted with getting some soft drinks from the bar after hours when the vending machine would not work

the bar wasn’t too expensive considering the type of hotel it is

above the bar and dining room if they have party you can hear the music from down stairs in till early hours

amazing, robert at reception is very welcoming, gordon the manager very nice also, dominic in the bar and billy make you feel homely and all i can say is we have been going here for over a year

accomodation was super comfortable, bar staff were great, food was fine.

friendly staff, very good breakfast. bar is also good.

especially the wee guy behind the bar and the lovely wee woman who served me my breakfast

place to stay just some of the punters abusive to staff 1 bar staff walked out ( just getting trained

loved the friendly bar and the black watch plaid carpet

was excellent, freshly cooked and washed down with a good cup of tea, and of course the bar was the

scott's bar next door is highly recommended as well

the breakfast was excellent with plenty of choice and the meal at scott's bar in the evening was delicious

could do with grab bar in shower

scott’s for dinner anchorage for lunch and harbour bar and not far to walk into the centre of

excellent scott’s bar and restaurant on site, but be sure to book as its very popular

staff and service excellent. bar and restaurant area are modern and stylish.

bar area was well organised and well stocked

is a modern hotel with great facilities and very helpful staff, the food is top notch and the bar has a great selection on offer will defo be going back in the

say there was anything we didn’t like, maybe the music could be slightly louder in the bar area after meals are finished

clean and modern, great bar and food.....amazing staff

the bar in the hotel is mostly young people who are trying their best to serve people

about the place was spot on, clean tidy , modern and the staff and bar staff were

bar and restaurant were excellent and the staff charming

the bar man in bar was not very nice

large exclusive room nice bar to chill in proximity to racecourse

the bar and breakfast

have been good if there was evening entertainment in the bar for the valentines weekend but there does seem to be a lot of great upcoming

drinks in bar were fairly priced

really enjoyed relaxing in the lounge bar with a drink, and that sea view again

the service in the restaurant and bar was professional and prompt

the friendly staff the breakfast was plentiful for 12 bucks the bar area with relaxing music

every thing bedroom huge staff lovely nice bar area drinks good price

staff at bar had to go see if we cld find anyone to serve us and the person that did wasn't very obliging it

and welcoming they were always in the background and happy to help with any queries and the bar staff are so easy to talk

value for money breakfast was spot on and a 2min walk into town, car park lovely bar and seating

definitely set the bar for our stay

the bar and restaurant is fantastic with great food

restaurant and bar are stunning and very opulent

the location, bar and restaurant no complaints

the restaurant and bar were also lovely with beautiful views over the links and out towards the isles of arran and

location, room clean and comfortable, bar facilities and food excellent

) everyone was very friendly and we ate in the bar both nights

you want to spend time on your own as you can have peace to be by yourself or you can sit in the bar or the dinning

could hear the live music from neighbouring bar and the bottle bins getting filled once pub closed

very expensive for drinks in bar area

we were above the bar beer garden so it was a little noisy until they closed it off and moved everyone inside

was lovely and clean,desk clerk was very helpful,was a bar and restaurant, bit outside to sit in sun with beers,very friendly

of the bar staff made my drink wrong and proceeded to tell me it was correct

friendly bar staff and reception lady was lovely and hotel spotlessly clean and having the lift made it

dining and bar area comfortable and stylish a pleasure to sit in these areas

decor in the the bar area excellent and you have to go into the garden area

jordan in the bar was very professional and interesting with regards to the local area

breakfast and dinner very tasty and nice table in bar lounge next to dining room as were with our dog

admired the decor and found the restaurant and bar area very comfortable and inviting

dogs not allowed in bar or dining room

the bar was lovely & reasonably priced drinks

food in the restaurant was very nice and drinks at bar as well; the personnel working in the restaurant / bar very polite and friendly, working hard

in both the sports bar and restaurant was fab

the bar and restaurant were lovely

only minor thing we could fault would be the bar dividing the carpet and wood floor was quite painful when stood

we had a lovely lunch in the piv bar and grill which was also delicious ud83dude0b all in all we had a perfect stay and met lots of

there was also a cosy bar with a good selection of beers on tap and large seating area outside, ideal for nice weather

excellent breakfast. good choices. great bar and particularly the staff

a very narrow choice of spirits in the bar with no blended whisky choice for those of us who enjoy a mixer in their whisky and not a great

the food was lovely and the bar had a friendly atmosphere

we did go into public bar to hear the singer who was on that evening , as there was no other

loved everything! our room, the bar and the fabulous restaurant, but mist if all, the staff

great little adjoining late bar with cheap drinks, pool table sports tv etc

it has a lovely bar which was very lively, but welcoming , whilst i stayed

partook in too much of their hospitality in the bar which meant i didnt have the breakfast the following morning

food was a good price and decent, the bar dining area was lovely to sit at and the staff were attentive and could not be more helpful

breakfast warm welcoming friendly staff reception area, bar and restaurant beautifully

the decor in the bar area and breakfast/dining room was extremely relaxing

staff really friendly and helpful, very apologetic regarding shower issues, lovely dining and bar area

bar closing at 9

basic bar menu which you are forced to order from as dog can't go in restaurant and not allowed to be

hope bar will be open

welcome, clean comfortable room, lovely and quiet, nice bar area with very attentive staff

all the food was lovely and bar is reasonably priced for being a hotel

it offered, but to our surprise this time it had all been revamped lovely modern restaurant and bar and nice outdoor seating area, and the food as always was exceptional, very happy customers

the bar service was very slow

bar prices were hood and all staff were friendly

the bar staff at night in particular a young girl was quite rude

hotel and gardens, meals in restaurant excellent, comfortable bar area and very friendly

over priced drinks from the bar and waitresses at breakfast very grumpy but over all a great

the only thing we didn't really like

only thing was paying at the bar at night you can't unless you put money on your room which you have to do at reception, they

and airey hotel foyer friendly check in staff and workers in the bar and restaurant

service from the receptionist, the bar staff, restaurant staff

from the food and the lovely bar area

the two girls did a fantastic job running the bar and restaurant as well as attending to all other guest's requests

staff were so helpful, the room was very clean, and the restaurant and bar were lovely

has a nice bar and restaurant

plugs, toiletries, tea and coffee as well as biscuits and chocolates there is a restaurant and bar at the property where food was great staff were great, very

bar manager jamie who checked us in was extremely pleasent and helpful

bar closes at 10 which is a little early but not sure if that’s just because of covid

approximately to main bar nd eateries

ideal location but bar closed a little early 11pm ;-(

very impressed from the rooms. also restaurant really good food and fast , bar great - thank you

cleaning staff, bar staff, restaurant staff, reception staff etc was impeccable

bedroom was very comfortable, the breakfast was excellent (ordered the night before), and the bar area quiet and relaxing - this was around 10 on a very cold and snowy tuesday night

back, travelled for work as a single female; i felt safe, comfortable enough to sit downstairs in bar and restaurant

nice bar downstairs

comfortable room and restaurant and bar were lovely

chelsea on the bar and the breakfast waitress were both really pleasant

it was great to see owners of a hotel mixing with guests and working the front desk bar and restaurant

rooms comfortable....staff helpful....nice bar area.

stay and was 110% better than we thought it would be lovely hotel rooms very spacious bar area lovely check-in and out without any hassle whatsoever would recommend right off motor way

cluding the beautiful collie dog), bar staff on the evening and the breakfast host were great

thanks guys to you and the whole bar and restaurant team

had breakfast and dinner twice over a two night stay) and the sitting area at the bar very relaxing and cosy

delicious

easy access to shops via walking and the pricing of the bar & restaurant it can set you back around 5 for a small glass of say pepsi max that is mostly

bar and restaurant area is lovely and food

no entertainment at night in the bar on a friday or saturday.

aura bar opening / closing times - 5-9 pm isn t any good if your having dinner and want a nice drink

the bar and restaurant were lovely and everyone helpful and friendly

absolutely loved every minute staff , room bar & amazing food 5 plus stars

disappointed that the aura bar had changed menu, we liked it when you could get bar food, smaller portions as opposed to full

beautiful scottish breakfast provided & the bar is great too and is also dog friendly

room friendly staff bar area very nice breakfast excellent and what a view worth the money just for that

bar was very dark and confined, not a place we wanted to use, compared to the open aspect of the

brand new with very good facilities especially the large walk in shower - the food in both the bar and the breakfast included in the room rate were first class and the bar had a lovely

the bar and restaurant were beautiful with a gorgeous view of the sea

staff very nice, plenty of free parking bar area nice and welcoming

the restaurant and bar are down the stair in the hotel, you only a bus away from the city

the bar and restraint was there if need

great staff. lovely bar and restaurant. very nice room.

within minutes of our arrival we were all chatting in the bar with some friendly locals

the food was excellent and the atmosphere in the local bar was great with live music

great service in the orry bar where we could take our dog.

venue was excellent the breakfast was delicious bar staff and waitress staff were excellent

an amazing hotel, the room was wonderful, the bar is excellent and restaurant first class , thank

staff where gr8 the food was excellent and the 24hr bar magnificent, and paul is a very good manager

check in, bar and breakfast

building was stunning and great bar and restaurant area

friendly and efficient staff. cosy bar and good food.

nice restaurant and bar area with outside seating

e beer was sitting out on the bar when i went back to find out where the drink where

uk, i love everything about it, room was incredible, staff are an absolute credit to the hotel, bar exceptional and spa facilities amazing, thats out 4th stay at the

bar seemed to have no heating on so was rather cold other than that i couldn t fault the

got rushed out of the bar at 22:30

the location was ideal for where we needed to be, check-in was easy and friendly, bar staff and restaurant staff were great and food even better

ception bar and restaurant), hotel room was amazing and will definitely recommend and will also return

the bar was really nice

hotel, clean and well looked after, breakfast was really nice as well, staff there and in the bar were really friendly

the bar could be better

where friendly - check in/out was quick and easy - food was great and bar facilities also very good

easy to find and off road parking the the bar very cosy and comfortable

great staff, lovely evening meal, comfortable, spacious bar and fab breakfast

the bar prices

the atmosphere was still very good in the lounge and the bar man kept everyone entertained with his bantor

staff in every area rooms, dining, bar very friendly and informative about their outside activities bus ferry or shops

this included house keeping, bar and dining room staff

clean and comfortable. really nice bar and restaurant. great breakfast. friendly team

at midnight i was awoken by the young party goers leaving or rather staying outside the reception bar area, the shouting and certainly the poor use of language was disappointing

that was carrie's thought our stay, the restaurant and bar staff were equally so

friendly staff, room great value for money & food/ bar was excellent

the room was sparkling clean and had a mini bar with soft drinks, alcohol and sweet/savory snacks

the staff, the location, the room, the breakfast additional comment the guy behind the bar tuesday night was great very friendly always had a smile on his

a lovely hotel, good food, bar , friendly staff

all staff from housekeeping to bar to reception were exceptionally friendly!

it has restaurant and bar with outdoor seating too

good was excellent and bar staff were very courteous

breakfast and bar was lovely

the accommodation, restaurant, and bar all clean and and very well organised leading to timely service

lovely hotel. great bar and restaurant and the staff are a credit to the place

food was great and the bar was very comfortable

arrived a bit disheveled after awaiting for rac for 7 hours bar was very busy with a great atmosphere was checked in and requested a phone charger as i was not

did not use the kitchen faculties or the bar as we were out the whole time, we did use the swimming pool, sauna, steam room and the jacuzzi,

room was exceptionally clean, bar was well

the wait for lunch and bar service was a little slow.

bar has good selection and no problem getting table at restaurant

bar staff had no knowledge of bus routes and front desk didn't seem confident either

the bar was very expensive

the bar area was very comfortable and warm

plenty of lovely opportunities on food , plus bar service good young man behind bar fter one night he knew what i wished to drink

property with excellent facilities including pool etc

i’m a gym user the gym facilities were excellent

bar area nice and staff on the bar were all brilliant

the restaurant and bar are cleverly sighted on the top floor of the hotel building which provides guests with one of

our requirements, it is quiet, comfortable, clean and pretty good value for money, good tv, quiet bar area and nice

the reception and bar area was very clean and the bedroom felt as though it had been thoroughly cleaned

there is also a well stocked bar and everything is reasonably priced the hotel has a lift which takes you into the shopping mall

lounge bar very comfortable and great value

we weren’t able to try out the food because the bar was so busy,(sat night

decent bar downstairs

breakfast excellent and the meals at the bar first class

room, bar and function room were excellent, staff were really friendly and the breakfast was lovely and

service at the bar restaurant check in check out was amazing

beautiful hotel very clean and modern the bar also does good cocktails

great rooms , excellent bar area

bar is very good and breakfast was fabulous

loved our room and the location of the room, and the entertainment in the bar was amazing dj played the best music and my partner loved being able to watch the

a bit chilly sitting in the bar area as the smokers were in and out all the time

i didn't have breakfast my flight was very early in the morning the bar was peci lo

bar and restaurant on site

breakfast was yummy and i grabbed a snack in the bar area, and it was good

everything bar the roam noise

having a sign saying order at the bar would be helpful

service at bar was very slow, one pedantic dude serving a busy place

nice restaurant bar area to relax in

the young lady in the bar was very professional even when an obnoxious guest was wrongly complaining to her

restaurant and bar in the lobby, very close to airport yet excellent soundproofing, great staff

bar lounge was also very cosy and comfortable with great service once again

the bar and restaurant were very good as was the food at our evening meal

staff were good, especially the bar staff. rooms very comfortable. hotel itself was beautiful.

both the bar and restaurant were comfortable and a great place to sit back and relax

service couldnt be faulted even when took a trip to the bar at 4am

last time i stayed breakfast was in the ballroom, this time in the bar which wasn't the most comfortable

& friendly staff from reception to bar to cleaning

staff room bar location all fab fir our needs

very nice staff and cozy bar which also served breakfast

lovely modern room and very kind staff. the bar was cosy for us too.

was clean and staff were so friendly and accommodating, 24 hour bar was amazing in the hotel

there's also a bar downstairs that opens later in the afternoon, but we never had a chance to sample it - next

near on a week, and the dog could sleep over, great little bar and staff were great front the maids to bar staff and front desk

the restaurant has excellent food and service and there is a bar which sells beers that a price that

you can have a drink or a coffee at the bar and there s folk to talk to if you want to or relax in your comfy room with your

m), would nave preferred an extra hour.

wine in bar was hot and no shelf s in bathroom.

bar and dining facilities were excellent and good value for money

the staff bent over backwards to help, from housekeeping to bar staff to reception and the food was absolutely delicious

has a bar and restaurant

food was great and bar area was really good too

wfi was not up to expectations and the bar menu although good was limited bearing in mind the restaurant was closed for 3 days

cocktails at the bar were so good

they left you a bowl of fruit chocolates and a nice selection in the mini bar and coffee and tea selections

critique would be there was no dog friendly areas in the public spaces and a small section of the bar would’ve been appreciated

bar and restaurant

was nice lovely bar and grill & great facilities

the bar area is great, with a vast selection of food and drink options, and the buffet breakfast was

lunch in the bar was good and breakfast was plentiful, good choices, hot and delicious

feeling hotel, staff were excellent, on site bar has a good selection of drinks, and food is pretty good

room , friendly reception staff,late drink at the bar and a nice breakfast with great coffee, and free parking

24 hour bar and nice rooms for a cheap price. our go to location whenever visiting glasgow

trendy appearance is very nice and plenty food places to hand with a fantastic sports bar directly opposite hotel

also the bar was opened late and all drinks were chilled

and great value for money, parking was plentiful and staff were friendly, also has a 24hr snack bar with drinks to hang out after closing time

friendly staff lovely premier room, free mini bar access to club lounge fabulous breakfasts and dinner was great will return and recommend

breakfast and bar snacks also booked lounge was very good and staff member in lounge did an excellent job

caramel wafer, nice touch ud83eudd70, room service collection option is great, had a drink in bar while we waited, again, great service

the view, also the service at the bar was exceptional.

food was good and bar staff very friendly

my husband didn't like the bar bill!

if i was being picky i would say coffee, hot chocolate in bar could have been hotter!

reception, bar & housekeeping staff all friendly and helpful 5*

the bar was expensive as it cost £15 for 2 gin and tonics

staff pleasant and welcoming, clean room, bar and eating area well served by staff breakfast had good choices of hot and cold foods,

returned from the concert to find the bar closed

skybar was great but would be even better if table service

in roof top bar not very pleasant

member of staff at sky bar was a bit off when we asked if we could sit on couches and said they were all booked

room was modern and very clean and comfortable shower was great and last but not least the sky bar was a nice touch to sit and enjoy a drink and watch the world go

clean and comfortable - great selection of breakfast options-hot and cold snacks available at bar after concerts- lovely open plan area - dog friendly as well - second time at this hotel with

we had hot food from the snack menu which didn't look too promising but the barbecue chicken, mozzarella sticks & dirty wedges were all really delicious

loved the bar and the clean rooms, great value!

close to the hydro, clean rooms, friendly staff, bar open till 2am.

more staff during the day, sometimes was at reception/bar area waiting for a member of staff not their fault as they’ve got 50 jobs to do but the bar

our expectations and were all so friendly and helpful (extra shoutout to alistair and the bar team (+) very comfortable bar area with great food, not too expensive (+) the bar is reasonably priced and all in all its a great value for money hotel with really pleasant (+)thank u to ashley and livy on reception also thank you to gemma on the bar the facilities staff and restaurant staff (+) the rooms were large, the place felt homely, the bar was reasonably priced and the leisure facilities were free

beds were so comfortable and the pool was great for the kids

liked were we had access to the swimming pool and gym

liked were we had access to the swimming pool and gym

room is spacious and clean, staff are friendly and helpful and the spa facilities are

breakfast was very good a good selection of food. bar service was excellent

but the food and service in the bar was excellent

was amazing bar was not to expensive the breakfast was to die for something for everyone

are in the bar in the evening which was good value for money

staff were really helpful, bar area was lovely and comfortable, room was spotless, and the breakfast

that i didn't like it, but felt bar could have been better stocked e

it didn't have a bar where you could get a drink

a bar within the hotel

the restaurant and bar had a modern feel and appearance

restaurant and bar was very quiet

quite noisy from the bar across the street and a lot of traffic

the windows opened (which we loved being able to do), we listened to folks at the restaurant/ bar across the street until late at night - this was a bummer

the area is lovely, with lots of excellent bars and restaurants, the park nearby and quiet at night, and the price was more than fair

a little disappointed in the food bar below the hotel

went to bar next door - never consumed alcohol but soft drinks were good

reception and bar area classy. breakfast was amazing and omelette chef so happy in the morning.

reception area, bar and room were all really good. the gym was very good.

the staff at check-in, breakfast, and the bar were very friendly and so helpful

to the executive lounge and we were given vouchers for a house drink each, a coffee from the bar each and 10% off of our food bill in the restaurant

can walk to many sights and restaurants or just pop downstairs and either catch a drink at the bar or a meal at the restaurant

bar area very relaxing

room was fantastic, beautiful bar area and super menu

the bar was a lovely feature!

of my gin - ooops - i did order a double hee hee :) the recommendation from the bar staff was perfect

good bar and restaurant

facilities had a bar but you couldn’t order a drink from it - you were required to buy an entire bottle of spirits

the reality was a selection of processed food, bar a bowl of fruit

very quirky with the record player and the bar open till midnight

breakfast was amazing

the rooms were comfortable and attractive; breakfast was very good and the staff was also great

the bar and the reception area are also lovely

great ambience and atmosphere in the main lobby and bar area

the bar and restaurant location

bar was an excellent bar except they didnt do draft beers only bottles/cans which i can sit in the

large bar and lobby area, very stylish and nice to sit and chat with family