extremely helpful staff (apart from bar manager)

we stayed as a family of 4 and we all had proper and comfortable beds, including the kids

kitchen area in the middle of the room

very tiny kitchen

comfortable bed with small kitchen & outside table

appartment style with kitchen

the kitchen facilities meant we could cook our own food

the garden lounge was an absolute delight and there was a nice bar with tapas available

bar and tapas platter available for aperitif time

lovely outdoor bar area and very friendly staff

kids have spent their time on the fronton, playing with other kids and enjoying typical basque

massive swimming pool and excellent restaurant and bar food

typical dismissive rude male bar staff during the day

although we didn t use the pool there was also a relaxing bar area - both across the road from the hotel which worked well

pool and bar are very good!

people staff pool food

great hotel very comfortable and food good. new bar and brasserie next door is very good but

there were a number of bars and restaurants next to the hotel that also allowed dogs

you have the option of dining in the bistro bar or the more formal restaurant

beautiful location, clean and comfortable. outdoor games for kids

also they have 4 persons rooms, ideal for families with kids

the staff were very kind and offered us a selection of high end bar food which was very good

stunning view of pyrennees but not many other facilities (other than nice bar and outside seating) restuarant is michelin starred and amazing - showcasing local basque

stunning view of pyrennees but not many other facilities (other than nice bar and outside

the pool was also a plus, perfect way to end our day exploring the area by car

hotel with a lovely pool and excellent restaurant

super large pool and sunbathing area

there is free parking, a nice garden and pretty pool as well as friendly and helpful staff

the outdoor swimming pool area is pristine and very nicely designed

o welcomed and treated our dog as if she was one of the guests) and easy parking, and you have a hotel that we would be more than happy to return to at any time

good parking, great restaurant and breakfast. good location for exploring

free private parking is available at the back of the hotel

lots of parking places

secure parking

beautiful location and a great pool!

the pool was perfect

absolutely nothing! swimming pool was fantastic!

plus a large swimming pool and tennis courts, and a perfect building interior and exterior - set in one of the most

accommodation and pool were superb

no service for the bar during the day. very noisy as it is located beside the main road.

lovely staff especially the lady running the bar

it's a bit tired and bar food rather than a restaurant as the sa me menu for lunch and dinner

main reason we chose this hotel was for the proximity to golf, while still being accessible to st jean de luz city center

very nice relaxed pool

good location only a 10 minute walk from the town. secure parking, food and bar on site.

was great, easy parking, 10 minute walk to restaurants/ bars

the bar set by the staff last year was very high

the breakfast didn’t seem worth the money.

nice breakfast close to the centre with underground parking

staff breakfast drinks too expensive in the bar cleanliness

bar does pizzas and other simple food at all times of day

no one served at the bar in the evening , we waited but nothing

location, breakfast, bed.

accommodating for our needs, dog friendly and a wonderful breakfast choice

bar downstairs has loud music which goes late, so not a good sleep before 1:30 am

enjoyed my short stay, the room rate for 1 person still felt a bit high especially as the big bar & restaurants were closed on that 1 day of the

first class service, spacious room overlooking the harbor, great breakfast & a wonderful wine bar next door made the trip terrific

design, location, staff, cleanliness and spa like aroma.

very helpful staff allowed for early check in and support in car parking

went the extra mile to help us find a sports bar showing the rugby

great pool, nice bar area, good outside space, plenty of safe parking.

bed was very comfortable, room spotless, staff very friendly, nice little bar and the food in the restaurant was delicious

weather was rainy so had a drink at the bar and a wonderful dinner

the bar prices were too high

also the bar and bar snacks were very good but it is a shame that they do not have the restaurant open at

there is a bar on site and breakfast was pretty good, although 17

the lobby and bar area was comfortable and nicely decorated

nice rooms - great check in reception staff and lovely lady in the bar area

hotel spa area

have been good to have more restaurant and bar facilities at the hotel considering the price category though the resort more than fulfilled

no bar facilities or no fridge in room.

the location is excellent, a very short walk to the beachfront and to bars, restaurants, shops and sights in the old town

he also offered to help us with guest laundry

sadly not much of a bar to sit and have a drink watching the sunset.

no coffee or tea no fridge no bar or restaurant they did do breakfast but was expensive

we would have liked to see more bar facilities in the hotel itself

the fact that there was no actual hotel bar to have a drink in before bedtime

there was not a bar or any food offering except breakfast especially for guests not wanting to eat at 8pm onwards

excellent food both in bar and main restaurant

the bar was full of large groups of people making so much noise it was unpleasant to stay

a particular thanks to all the wonderful staff at the hotel and bar and redtaurant

the bar food and service was excellent

breakfast -restaurant room very dated, well it might suit art- deco lovers.

heat in the west windows of bar and restaurant. nice outdoor seating in the morning.

the spa was amazing with fantastic views of the beach and the bar out on the back deck was lovely for a pre-dinner drink

drinks at the bar were great, as well as the food

stay was amazing car safley parked away lovely view while haveing breakfast and eveing meal nice bar to have a drink after your meal or

the room, staff, bar and spa were amazing

bar was open even though we arrived late

(i must admit, the bar next to the reception has everything one needs) other than that, the hotel had everything i

the timetable for the bar /restaurant is a bit restricted, as it closes at 11 pm.

staff was super welcoming, when we asked to have a drink at the bar after dinner they said were closing but offered us a bottle and glasses to take to our room

so very late booking, got a call from the hotel, confirming and advising when food and bar close

expensive bar room quite small

drinks were expensive, bar closed early.

loved the pool! the bar and restaurant were amazing

expensive eating in restaurant with bar snack alternatives limited

and excellent staff and easy parking

our room looking out to the pool was huge

beautiful and impressive hotel with a lovely courtyard and relaxing pool

scenery of ocean from balcony car parking greenery

lovely rooms, pool and breakfast

the pool was amazing for us and the villa has a nice view as well

bistro and bar closed, no other restaurants near by

had a mini bar and safe

bar or restaurant were open when we stayed on tuesday, but we were aware of that before the

it was a great place to celebrate our 20th wedding anniversary with our kids

staff, clean large rooms, two on-site restaurants for food or after-dinner drinks, on-site parking, quiet, very dog

grumpy bar man and felt bit overpriced as it is only a glorified b&b!

there wasn't a small bar fridge in the room.

you can easily walk from the train station to the hotel and the beach, bar and restaurants are 15 minutes away on foot

no bar in evening but a small minus as lovely bars very local

staff is so amazing and love that it was an old school house, with kids art and report cards

in hotel villa caterie is perfect the hote are in the center close of the best restaurant a bar of the city the room was very clean a good

parking on site

swimming pool and free parking in a congested village

free and easy parking

extremly friendly and super nice breakfast, cute little pool

view amazing...surf school just next to it with a nice dinner coffee bar not far

not available after 10pm and the bar only offering drinks, no food at all

views of the ocean from our bedroom and public spaces - bar and restaurant

hotel bar closed at 10pm

to mid june) so this may be a 'thing' at that time for the year but on the sunday and monday, the bar and all other facilities closed in the afternoon for the rest of day/night and we were the only

00 bar closed at 4

the bar was lovely and the evening entertainment in the restaurant on saturday was a welcome surprise

was very close to a very amazing beach(by walk), nice pool area and very clean rooms with proper cleaning everyday (+)the pool and very close to the beach staff realty really nice (+) the pool was good and restaurants not too far away (-)this hotel over 2 others in the area because it stated in the hotel description that the pool was open all year

there was a speedy self serve option available in the bar area for travelers needing to get off in a hurry our tasting meal the night before was

tapas) could be on offer

not always very good tea making facilities in room would be appreciated light snack in bar

a grab bar for the unsteady would have been a useful addition to the shower

breakfast in bar 1/2hr so not worth the wait for the croissants to be cooked they were always almost burnt

music downstairs in the bar at night

staff, juggling the bar and hotel

nice patio bar outside with plenty of space

ual french fare) and the staff at the bar were sour and unfriendly, in particular the woman who seemed to be in charge

the bar was not accessible from the hotel rooms

bar prices are extortionate - - a beer over the border in spain is 70% cheaper - ditto wine at the

were on the first floor overlooking the square and it was a bit loud at night until the bar below closed

big comfortable room, private parking with an apple tree near it, some shops and restaurants in the village

parking was very accesible

pool was dated but functioned and the spa in hotel was a great treat

parking good

pool was dated but functioned and the spa in hotel was a great treat

there is a small but welcome swimming pool at the hotel

restaurant and snack bar very good

or bar not open on sunday nearest was a 10 minute walk which was fine for me but no mention for

would be nice to have comfy chairs in the bar area

there was a separate bar area and an outside seating area which was nice to sit and have a drink

bed was very comfortable, bar staff very good and extremely helpful, very easy check in and check out

really nice to be welcomed with a few beers from the bar after a long days ride

restaurant, bar and seating area all closed by the time we arrived at 930 pm.

/ easy to find / ample parking / quiet room / nice bar restaurant and outside terrace area / comfortable

the bar closed at 7

of minutes from the motorway it is an ideal stop off if travelling by car to spain there is a bar and restaurant on site but there is not much else nearby if you want to walk we have stayed

fortunately, the bar was still open for a welcome drink

i wish the pool cleaner was not running while guests were in the pool

terrific parking, nice pool

very well appointed family run basque hotel and restaurant. lovely pool and gardens.

to improve the bar offer

must know that there is no service in the reception or in the bar afrer 23

friendly staff beautifully restored old mansion nice pool and pool bar beautiful gardens with exceptional

not a problem but be aware the hotel bar closes at 10pm.

the receptionist was also running the bar and taking guests to their rooms in the golf buggy which (although not life changing

very pleasant, beds comfortable, room very clean, bath a little small and could have added a grab bar to assist in entering and leaving

but we just made it and they made us very welcome and we got a drink from the bar etc and they did not try and rush us out

the on-site bar and

the parking just in front of the rooms makes for an early wake up as people leave early and leave their

room was easily accessible, and parking was on the other side of the building

the superb view and ample parking in the shade of the garden avenue.

didn't get to use the pool because it was raining heavily, but the pool area looked nice

parking layout could be made clearer

free on site parking was a bonus

parking good

room was nice for travelling with kids

the bar underneath the hotel was shut which was disappointing.

lost one point because the bar / restaurant was closed on the night of our stay

there is a little cafe bar attached to the hotel which serves the most amazing burger and frites

bar underneath the hotel

breakfast was excellent and the hotel also runs a bar with good home cooked snacks during the day

adjacent cafe bar which looked nice, didn’t use it as late arrival then early departure

good breakfast and bar open pretty much all day

restaurant and bar was nice with great outside area

in the area opposite the station is a nice bar with friendly staff and good service

we made use of the excellent swimming pool