pool and location

loved the view from my room and that there was roof top over pool

pool was cold, we had to stay at the jacuzzi all the time

i liked the location, bar hours and the restaurant

bar options not great

would like a nice bar by the swimming pool also the breakfast is so expensive 250 pesos for an extra person too much

i could hear the loud music every night from the disco bar that is part of the small commercial complex the hotel is part of

hotel stay meant i could use the very nice gym across the mall

they have a bar area and also they sell starbucks coffee

stayed the room with kitchen

the amenities are like the laundry room was exactly what i needed

really enjoyed the variety of breakfast choices each day

excellent breakfast,nice pool,location,staff. had everything.

bar services

the bar in the lobby was good

like so much the bar and the cafeteria

i had to go to the bar to get paper cups

no mini bar

the sky bar was unavailable

d to call three times for towels, water in lobby is old

no bar - only

like the roof top bar a lot, and the the views throughout this property are incredible

use the rooftop bar you have to reserve a space and rarely are any available while you re staying there even

i also had hotel staff come by the room 3 separate times for 3 separate issues---checking bar stock, replenishing water bottles, and third reason

no pool or bath service not so great at bar everything closed at 600pm on sunday

restaurant bar looked nice but empty

the restaurant and bar needs to work on their menu

is expensive and bar is also expensive

breakfast is exceptional - the gym's view is beautiful - the bar is nice and the employees are very friendly

a bonus is the bar of the hotel

staff, comfortable bed & room, nice gym, pool, good breakfast in amazing hall, nice historic bar with exquisite menu

splaying an old time bicycle), a barber, a bar and jewelers

there is a loud bar downstairs that is active on weekends, may be hard to sleep if your room is above it

in full glory, together with piano, restaurant, museum

location in the barrio antiguo

lobby bar had no bourbon, even though it was on the menu, and multiple staff seemed to be learning the

staff at bar gave excellent service even thought it is not well organized.

girls at the starbucks bar are rude they need a little more training

room service, restaurant and bar are just great and affordable

only thing i would say is that the bar closed early haha

the treadmill machine was in good working order, and no one was using the gym, so it was pretty quiet

great location, very helpful reception staff, spacious room, good gym

nice little gym

breakfast option at the bar is below average

bartender at the bar sierra madre

breakfast was good, food in the restaurant was good, bar had a lot of good beers

luis at the bar was excellent

the bar and resturant

location and bar view on 16th floor

the bar should open at 2pm instead of 4pm? but its fine..

mini bar wasn't open - late night arrival without ease of use.

the staff and food mainly the bar and food staff

very nice bar ( convid closed now)

water in the pool was freezing

setting of the facility is suitable for business trip men, i could use my nb on a desk and the wifi is stable

not working properly uncunfortable mattress dirty carpet wifi at room poor signal brrakfast not

location breafast was good nice pool

didn t like that during the weekdays they don t clean the pool

parking was a bit stressful but not too bad

really enjoyed the breakfast, the full room and of course the cleaning stuff was incredible

personal was very friendly,the location was i plus , i really enjoyed the atmosphere even the parking espacio was

my first day, the wifi was so fast, i could stream videos in hd

parking

pool was being refurbished, i wish they had mentioned something before as that was the one feature

there's a pool also which i didn't use, but looked nice

more pool loungers, washing the corridors carpets.

water in the pool was still freezing cold

they didn’t turn the lights on the pool area

had a restaurant and bar inside

-a separate bar / cantina area serves happy hour drinks and food for reasonable prices

we tried to get a drink at the bar but they were closed for the evening

the staff were really friendly, special shoutout to the bar tender who helped us out when we arrived late

though nice and cosy at night when you want to sleep) and the wifi was pretty poor, even at 3am when i assumed nobody would be on it

they really set the bar high

they charged us 60 dollars for laundry. racism

clean, excellent customer service, the restaurant and pool area are amazing with beautiful views

is no direct elevator from the parking garage to the rooms; other than that, everything is

the pool water was too cold despite summer and had strong smell of bleach

the bar don't have any kind of liquor

attention were great, love the cleanliness, the view, we feel pretty safe in that location, the parking lot, we felt very comfortable and just love it

wifi

we needed to ask for the towels, parking lot is complicated

and the wifi didnt work properly it disconnected continually

beds were super comfortable, the bar in the hotel is a plus

i like that it has a bar and restaurant on the entrance

room, dining room, meals, friendly staff, pool, gym

room was very spacious, enough storage for our one week stay, the gym was a plus and the view from the terrace was beautiful

hit and miss wifi

conditions of the room,pool,the overall ambiance of the run-down hotel.

it has a/c and an excellent wifi signal

swimming pool

the pool, the price, location, felt safe ..

liked having a restaurant and bar on site

pool stays open late, plenty of lights, a bar next to the pool area, clean towels, spacious rooms

nice & well maintained property with onsite bar & restaurant

the bar next to the garden was closed most of the time.

pool area was crowded and bar was close due to covid 19

i still waiting for the extra towels for my kids

was high for not including breakfast, the pool was not the cleanest or nices, gym was blah

was little noisy ,kids running in the hall ,even adults making noise they tought they own the hotel ,playing music in

its a great location, good enough parking.

the ac in the gym was broken and the equipment was old and in very bad condition

the food at the restaurant is delicious, the bar staff makes great drinks

the restaurant is great and the bar tender

isthian) is a true mixologist and made fantastic drinks for us

the breakfast option was excellent

the restaurant and breakfast

and price, rooms were modem and spacious, bathroom was modern and clean, hotel has restaurant w room service and restrooms downstairs near lobby, staff very attentive and

i rented the spa room and it was great and accessible

no wifi for cell phones.

wifi did not work at all even though i had to work

wifi is useless, can't connect

need it some attention looks bad, wifi is garbage i been in this hotel 3 times and will be the last the 3 occasions wifi didn't work

a/c was very good, tv was okay, wifi was pretty good for my room, but i didn't try streaming anything

wifi did not work for me six days, tablet or laptop

wifi is never working i stay a lot in this hotel and wifi it's the only thing that does not work

coffee maker didn't work. no complimentary breakfast, not good value.

expensive and no free breakfast like other hotels ive stayed and they even have buffet would not stay there

didn't have any breakfast.

com including breakfast the hotel did not recognize it and extra-charge for breakfast- despite forwarding the

lied to us with the breakfast for 4 adults, i got charged for that amenity and in the morning they told us that the