physical facilities such as the pool, turkish bath, reception, room are fine

there is no coffee for breakfast, only instant

breakfast was ok but it was not a choice of juices

large free parking area in back

the pool is a good size

friendly staff& pool

it affects some rooms as well as the loud music from the pool

staff isn’t very friendly, only 2 deckchairs around the pool

the rooms, pool area, staff, this hotel is really attentive to any requirement you have during your

the included breakfast was typical colombian but i'm not complaining

and all of the facilities are excellent, the pool especially

staff were very attentive and the vibe by the pool was awesome

enjoyed the area with the dartboard and pool table

the rooftop bar is a plus

liked the upstairs bar area)balcony

while the bar was closed due to it being the low season you could order refreshments through reception

close to town centre appearance - old colonial style exterior with a modern interior swimming pool was nice and refreshing for the

great location. fantastic breakfast. super nice pool. 10/10.

the pool area is good and there is a big veranda around the hotel to sit

the property is delightful and the pool is exceptionally clean and refreshing

in addition the breakfast was pretty good and we also liked the lunch and dinners we had there when not finding a

lushness, wonderful flowers and trees all around, cordoned off for true refuge and has the best pool i've yet encountered

great cafe, pizzeria, bar and restaurant also located within the hotel

the bar and drinks

the swimming pool and the games for adults and kids. it is well located.

no wifi working in room and not one english news channel > fair rating

location, it has a parking lot, very clean, good food, the pool, it is really for resting and relaxing

the two pools got a big crowded but that it is easy to sort out

we felt safe walking at night with the kids but you can get a moto taxi (tuk tuk) to take you if you don’t want to walk

were missing some days the fruits at the breakfast

breakfast

pool

loved the pool and bar area , rooms were comfortable but wish there was a hair dryer

the alcoholic mixed drinks from the bar were horrible to include warm beer, we opted in purchasing an ice chest an bought out own

beds are so comfy, the pool is refreshing and the property is large

loved the pool and bar area , rooms were comfortable but wish there was a hair dryer

location of the hotel is great, great great service by the staff to include servers around the pool area

the pool!

the location is good, nice place, pool view, quiet.

pool and bar area is also very clean

the beautiful pool, delicious breakfast, the staff very friendly

pool was a little bit dirty

tradicional yummy paisa breakfast, fruit arepa eggs coffee etc

the pool and common areas are inviting and well-maintained

i would have liked more breakfast options

best possible location incredible price gorgeous breakfast

location was great near the center of town,love the breakfast and very kind staff...10ud83dudc4d

close to the main square. very clean. great staff and breakfast!

the breakfast is delicious and served with care

breakfast was very good

generous buffet breakfast

very clean nice pool friendly staff spacious room free water refill proper breakfast

be warned that the pool is cold, which isn t a bad thing since santa fe is very hot most of the time

the breakfast had special colombian products and they were vary tasty

we could not use the swimming pool

convenient parking on site, bar by the swimming pool

, it s not too far from the town , the gym equiptment needs up grading

they also had horse back riding, bike riding, full gym to work on in with both dry and wet steam

maintenance of the facilities could be slightly improved

i love all the options for kids to be entertained

also, forget about being able to use their wifi internet since it's so terribly slow you will barely be able to do anything

a good think was the hotel has free parking

breakfast. it's yummy.

wifi in room, the staff was not the best, there is no hot water, there is a jacuzzi but with cold

the breakfast and the dancing

pool area was nice. big garden. breakfast was decent

hotel is very quiet and good to relax, the music in the pool and bar area is not to loud like in other

were supposed to stay at this property, but as we were checking in, they told us the pool wouldn't be available because they needed to add a handrail

excellent service and breakfast. caring people and good amentiies.

better breakfast...not that good

you can skip lunch with this breakfast

grounds with local fruitbearing trees and swimming pool excellent.

no hot water on shower low pressure on water vanity. need more cleaning ud83dude29 on pool

breakfast was ok

nice quiet place with decent pool

truly enjoy the pool area

very helpful, pool area to include bar an restaurant very nice, lots of activities included such as plenty of bikes to use, full size

we arrived to the facility there was a company loud party in the pool area appeared to be insufficient staff to attend it

maybe take better care of the pool chairs.

not a great selection at breakfast with no fruit given to the children

breakfast so good

great pool and bar area!!

the pool area is really nice with ample sun lounges

and i'm not talking background music tuned to the dining or pool experience

the private pool was a bit smelly

pool area was nice

new facilities and the pool were very good. the staff is amazing!!! very friendly and helpful.

the pool area is beautiful and i loved the surrounding trees

one observation: bar should be at least until midnight

super great service , nice drinks at the pool bar and amazing food at the restaurant

the pool can be a bit too loud and for a cool modern hotel like this one, some of the crowd the ubari bar attracts for sun days can be a tad

the location is perfect, the staff incredible, and the music on the pool was great

the hotel also offers day passes for people that are just coming to be in the pool area

the staff was friendly, they have pool for adults and another for kids. jacuzzi opened til 11pm.

landscape and the pool area.

too noisy for rooms next to the pool

good swimming pool and playground

the pool size for our daughter was good.

staff was very nice, large pool area with bar service, the food was plentiful and tasty, good value

breakfast, lunch and dinner meals were consistently averaging being 20 minutes late everyday

the staff is friendly and i like the fact that they offer dinner, breakfast, and lunch.

nice people, good breakfast

breakfast was ok

location. friendly staff. rooftop bar with a nice view.

we paid for some items in the room bar and were charged a second time

the pool wasen’t working, bar close early

breakfast was ok location was perfect

breakfast was great daily

safe parking for my motorcycle

the room accommodations were superb and i love that they had hot water and a great shower and spa facilities