our only complaint this visit was the pool was very cold normally it is reasonably warm

they have parking

the parking is for free

location, lush garden, wonderful pool

the new pool was warmer then the original one

also very poor we had almost no signal in our room over the 2 days and even in the restaurant and pool areas it hardly worked so they still haven't fix that issue over that we had 12 years ago and

from the bathrooms, to the pool area, to the tv

the parking area holds about 10 cars , seems secure most times the electronic gate was closed

the spa was excellent

only ten rooms with peacocks in the garden a small but nice and clean pool

it' s a small private resort with a warm and beautiful pool

value, climate controlled pool

pool was well-kept and heated

space in the room comfort of the bed and the facilities (swimming pool, jacuzzi...) (+)the room was a decent size in the pool area was nice to hang out in. (-) the pool water was not (-) the swimming pool looks nice but on friday night it was dirty (-)the wifi signal was poor, only works on the lobby and the pool area

very close to central atlixco, free parking

breakfast was ok

the breakfast was the same every day.

extremely warm rooms, very limited breakfast options. an ok option

the staff at the breakfast was very unfriendly and breakfast was limited to what they had to offer

breakfast had to be asked 1/2 hour before i wanted to, and didn't like that very much, although it

pool was having a technical issue, they forgot to clean the bin in the room, the shower head

place, giant room, coffee maker in room, nice soap, big bed and wonderful linens, yummy breakfast (be careful with the (-) we had a full breakfast the first morning the second morning we were told that the (+)the location, the staff, the breakfast, the jacuzzi! (-)arrived on a thursday and we were told breakfast is served from 8:00 11:00, so for saturday we booked our tour for 9:30am to have (+) nice rooms, garden, breakfast, location and service (-)breakfast only included items listed on the menu, which was mainly omelette-based (-)breakfast to late (*)booked a room and paid for 4 people with breakfast included but they would only include 2

the pool is not open

we asked for pool towels

the room is cold in winter, the private pool is cold.

clean rooms, nice service, comfortable bed, good breakfast.

great value, very comfortable bed, delicious breakfast & friendly front staff. what more to ask?

breakfast can imporove

i like the breakfast a-lot

breakfast

the hotel is simple, but the place has everything you need (including a parking space) and it looks like the facilities are new

during our visit the hotel was very busy, the rooms overlook the pool and restaurant and so it was very noisy with children playing in the pool from first thing in

com we got early check in but had a problem with the room with no wifi in or outside as had with sister hotel so by time sorted we lost the gain of early check in

my favorite part was the pool, the gardens and the view

the pool was not clean.

staff, cleanliness of the hotel and room, pool and amazing open buffet during the weekend.

parking is a few blocks away

safe & secure parking is attached to the hacienda

the parking lot is small

the bar upstairs is very loud and you can't have a good sleep, i barley slept.

staff was excellent, location great, roof top bar had the best view and margaritas ever

noisy bar opposite

very romantic except for the blaring music from the bar on the rooftop

but it was a b&b without the second 'b': no breakfast, no restaurant, no room service or bar (after 10), no tea-making or mini-bar facilities in room, no ac

very nice historic building, early check in possible, spacious room

breakfast was ok

good breakfast served from 8am; very modern bathroom with good shower; good wifi; very clean and

the breakfast and the service was great too

the breakfast could have been improved by more variety.

parking area is very narrow, no well signaled and difficult to move

it s well located, just a short walk to both the city center and the pyramids, and also offers parking

great location, big rooms, secure parking, good beds

there is parking space with security

the location is very convenient, including free parking for hotel guests

property, great room service, the proximity to tourist areas was great, as well as plenty of restaurants nearby and

clean room and very comfy bed. room service is quick and restruant was amazing

room service is nice and tasty

the front desk is quite helpful and so is the room service

room service was amazing and exceptional customer service from check in to check out.

the food room service was delicious and prompt

location, cleanliness, free private parking and room's size.

-accommodated me on my early check in

while they were in proceso of repairing it i pulled a mcgyver and propped the pool cleaning rod against it to hold it in the on position

location, price, very warm pool with small pool for children

very nice indoor pool and jacuzzi

they have a small but very complete fitness room

breakfast room was freezing cold.

the breakfast was excellent. the quality of the products was great.

in general everything was very good. even the breakfast was worth the stay.

the location was convenient and the breakfast options were good too.

was a heated pool and decent gym

rooftop bar with a nice

on the 12th floor where i was, there is bar and very noise and loud music until late night

we were very interested in the bar or the lobby based on the photos and they didn t look anything like the pics on the site

great location ! very good breakfast!

expensive

i loved that the gym is open and perfectly ready for anticovid measures

my kids enjoyed the couch and side tables of the room to play at

there was access to the gym facilities and the pool facilities

great hotel - nice room / good breakfast / secure underground parking.

dishes in the breakfast were lacking flavour, like just a liiiittle salt could have done wonders, but around 75%

efficient, professional staff - from arrival, to leaving, including breakfast and the pool

the food was not that great, just a regular breakfast

bathroom was old, in need of renovation!!! parking restrictive.

the smell of the elevator. the room was very hot and the pool didn't look well.

no swimming pool, dining room or lounge

the continental breakfast options and the color of the pool

i called a few days before my arrival and i was told that the pool was open and when i got to the property, it was not true

the pool needs a schedule about private pool parties, for try to take a less busy time in there.