property, great room service, the proximity to tourist areas was great, as well as plenty of restaurants nearby and

my favorite part was the pool, the gardens and the view

wifi

wifi worked well

com we got early check in but had a problem with the room with no wifi in or outside as had with sister hotel so by time sorted we lost the gain of early check in

the restaurant and room service

the hotel is simple, but the place has everything you need (including a parking space) and it looks like the facilities are new

noisy bar opposite

but it was a b&b without the second 'b': no breakfast, no restaurant, no room service or bar (after 10), no tea-making or mini-bar facilities in room, no ac

staff was excellent, location great, roof top bar had the best view and margaritas ever

the bar upstairs is very loud and you can't have a good sleep, i barley slept.

very romantic except for the blaring music from the bar on the rooftop

the location is very convenient, including free parking for hotel guests

the location was absolutely superb- we just walked to everything, easy to find and the parking was great

hotel is very nice, well located to the sights. has a good secure parking lot.

one night but we loved it, close to everything we needed and very important for us to have a safe parking spot for the rental and they have

very close to the center

very nice historic building, early check in possible, spacious room

breakfast was ok

we really enjoyed the simple, but delicious breakfast set for us each morning

the breakfast and the service was great too

good breakfast served from 8am; very modern bathroom with good shower; good wifi; very clean and

the parking lot is small

parking is a few blocks away

safe & secure parking is attached to the hacienda

breakfast

i like the breakfast a-lot

breakfast can imporove

great value, very comfortable bed, delicious breakfast & friendly front staff. what more to ask?

clean rooms, nice service, comfortable bed, good breakfast.

the room is cold in winter, the private pool is cold.

place, giant room, coffee maker in room, nice soap, big bed and wonderful linens, yummy breakfast (be careful with the (-) we had a full breakfast the first morning the second morning we were told that the (+)the location, the staff, the breakfast, the jacuzzi! (-)arrived on a thursday and we were told breakfast is served from 8:00 11:00, so for saturday we booked our tour for 9:30am to have (+) nice rooms, garden, breakfast, location and service (-)breakfast only included items listed on the menu, which was mainly omelette-based (-)breakfast to late (*)booked a room and paid for 4 people with breakfast included but they would only include 2

they even flund toys for my small kids to play by the pool

beautiful garden, pool, waterfall and

pool was having a technical issue, they forgot to clean the bin in the room, the shower head

they have a small but very complete fitness room

the stay included breakfast (though it wasn't mentioned in the reservation)

was really nice, the room was big and comfortable, breakfast good enough and tasty, but the location is great

breakfast was ok

the breakfast was delicious excellent very good the location is perfect

staff was always happy to help us and the inclused breakfast was delicious

they have a gym in the second floor how makes a lot of noise. things can change for good.

the front desk is quite helpful and so is the room service

room service is nice and tasty

room service was amazing and exceptional customer service from check in to check out.

clean room and very comfy bed. room service is quick and restruant was amazing

the food room service was delicious and prompt

i loved that the gym is open and perfectly ready for anticovid measures

my kids enjoyed the couch and side tables of the room to play at

there was access to the gym facilities and the pool facilities

great pool area & restaurant, really comfortable bed, close to shopping and restaurants

location ans the pool

the hotel's pool was unusable as the water was notieable green and dirty

the parking is quite messy. the swimming pool wasn t clean. the place is old.

no swimming pool, dining room or lounge

location, cleanliness, free private parking and room's size.

-accommodated me on my early check in

very nice indoor pool and jacuzzi

while they were in proceso of repairing it i pulled a mcgyver and propped the pool cleaning rod against it to hold it in the on position

location, price, very warm pool with small pool for children

on the 12th floor where i was, there is bar and very noise and loud music until late night

we were very interested in the bar or the lobby based on the photos and they didn t look anything like the pics on the site

rooftop bar with a nice

the breakfast is top, the hotel is also really nice and very modern.

great location ! very good breakfast!

nice room. breakfast was fine. amazing view from the room!

was a heated pool and decent gym

pillow was not really comfortable for us and breakfast ends at 10am, which is a bit early for us

pool, gym, parking lot

the location was convenient and the breakfast options were good too.

the food was not that great, just a regular breakfast

the location, breakfast, staff

plus we weren't asked to pay for parking when we checkout out-- though that wasn't expained when we checked in, they should

great hotel - nice room / good breakfast / secure underground parking.

efficient, professional staff - from arrival, to leaving, including breakfast and the pool

is a great location, the restaurants and bar are good

they stayed for a while at the bar and then went to a master suite

breakfast was too crowded. coffee shop was not opened. bar was not opened

the facilities are great, i liked the bar for drinks at night and the restaurant for breakfast is good

in aprticular the staff at the bar are so kind and so friendly

bar is another thing

the gym has great equipment for a hotel gym, david at the bar was excellent

breakfast and the evening time to spend on bar counter

the bedrooms very clean and comfortable, and the reception area with bar and restaurant was also a nice place to relax

although i didn't use it, the bar is cute and has a modern decor

breakfast buffet had a lot of great options, comfortable and clean beds.

breakfast was absolutely fantastic

breakfast price was a little too expensive

hugo on the bar took excellent care of us

comfortable hotel, clean. room service was good and staff were courteous.

pools are too small one is closed. pool which is opend, water too cold so couldn't swim

hotel and grounds, nice swimming pool

3-the receptionist failed to leave an open voucher, so every food consumption, even room service had to be paid on the spot

very near) to the rooms

has parking and a pool

the pool (which is maintained at a perfect temperature) (-)swimming pool is small. i would like to have it a little bigger. (+)really good property overall. we loved the swimming pool in particular. (+)the receptionist was really nice and helpful and there is an area where kids can play next to the pool (+)and the cholula nearby, it's also not too far from the center city by walk they heat the swimming pool so you can swim even when the weather is a bit (+) beds are comfortable, there is a pool and kids area (+)great pool, great service! the place to leave the car was great (+)has parking and a pool (+)swimming pool (+)hotel, we enjoyed a lot the swimming pool

parking available good bed and very clean

beds are comfortable, there is a pool and kids area

on site secure parking is available

good location

lking distance from the noisy centre), quite and clean. free and safe parking

the wifi is spotty at times

the wifi was awful.

great location for our needs, nice restaurant.for dinner and breakfast safe and secure parking .

the rooms were so small and old the breakfast was so terrible !!!

and upgraded our breakfast to a cooked one

were not clear about breakfast for kids under 2 years old

breakfast is not included despite what the booking says

good wifi in the rooms for us and nice tv

old, insects in our room

use we found left overs of meat on the floor when checking in), wifi didnt work at all,

fast wifi