we could also buy drinks from the bar downstairs

good food , large portions, friendly bar with excellent staff

the young lady behind the bar was so friendly and helpfull

went with my 3 year old daughter and the girl behind the bar was very friendly and made us feel very welcome

her service at the bar was first rate too

have had at any restaurant before and would eat there again even of not staying at the hotel the bar tender was very helpful and knowledgeable on his cocktails and at 2 for 15 good

we love the hotel it s so quirky. amazing food, great bar and a fab location

the reception restaurant and bar team were all great and have already recommended brockley hall to everyone we know

the bar was well stocked with a great selection of wines ,beers and spirits

garden lovely seating areas we spent three hours or more sat out there with a few visits to the bar

lovely friendly staff, fantastic welcome, well stocked bar and great views!

bar and restaurant were really nice

the bar has a excellent selection of beers wines and spirits

cosy bar with seating outside to enjoy the lovely view

it was a bank holiday and they did seem short staffed in bar and restaurant, we had to wait for cups at breakfast , no big deal really but a few guests were

liked the staff especially mary who served in the bar and restaurant at dinner

reception staff were fantastic got us booked in fast & efficiently ,the bar was awesome as was the food all in all had a fantastic stay & the golf course was awesome the

prices in the bar i felt were very expensive, we went with a large family and ended up drinking elsewhere due to

thought the hotel bar area where we ate was a little uninviting

view was amazing the staff were lovely so friendly great value rooms were massive loads of parking even a great big bath and nice golf course definitely be staying again

and bar on site room was clean and spacious beds were so comfy nice sized tv and room decor brilliant

also, a complimentary bottle of water from the bar after a heavy night out doesn

bar service was amazing

liked the breakfasts and cafe and bar areas. staff very helpful.

good value for money, bar prices are very reasonable, staff were polite and accommodating

at the bar and grill was a touch slow when ordering drinks at the bar but didn t mind, mentioned on my

very good range of options for breakfast and really enjoyed the dinner in the main bar restaurant too

we eat dinner in the bar and the

the lady in the evening in the bar/grill area went to every table expect ours

to the moment we checked out, our stay was excellent in every way - reception staff, our room, bar staff and restaurant staff - all very professional yet friendly and welcoming

we enjoyed a few drinks in the bar, and the bar staff were very helpful and friendly

didn't have breakfast at the hotel but did eat on friday night in bar area and it was excellent food and service

location is excellent, lovely bar area

friendly staff and a comfy bar area

had a bar meal which tasted lovely and was hot

downstairs is diner, and bar- you can take dogs to the bar and have food there

clean, tidy and very welcoming excellent breakfast and bar facilities

serve bar food & drinks

dining room and bar very well organised and very clean and comfortable

the bar was lovely too with views of the sea

staff were great - bar staff and cleaning staff

the bar was great, they were showing the football

loud music to continue after midnight especially when there were only 2 people in the pub and 2 bar staff

very good evening bar meal and beer reasonably priced.

location ud83dudc4c facilities brilliant ud83dudc4f spotlessly clean comfortable great bar restaurant beer garden with tele's will definitely be staying

the bar was great, claire and team were very welcoming, couldn t do enough for me, great night

rom the owner and she was very helpful the room was spotless and we'll equipped the vibe in the bar at night was fabulous we thoroughly enjoyed our stay and would recommend

r noir)

on our first night we stayed down in the bar and she couldn t have been more helpful and lovey

were in the room right above the bar so if you wasn t prepared for the music going on into the early hours this would be a problem

fantastic property with great bar area and good choices.

very friendly and helpful breakfast was amazing plenty of variety to choose from bar man was very helpful and very

comfy clean rooms and great restaurant / bar with friendly staff

we had a drink in the bar and food was available to order

good location - nice bar and dining area

great atmosphere in the bar and food looked lovely, although we didn't get chance to sample it

priority for this establishment is the people who frequent the bar

ge meat pie and veg

the bar was very welcome and the breakfast was good

i enjoyed last year and i enjoyed this year the rooms were spacious, shower room very good, a pub bar with reasonable prices for both food and drinks, an excellent full english breakfast and on

lovely bar area with friendly

food & drinks in the bar were excellent, breakfast was excellent as well

lisa behind the bar has to get a special mention, so friendly, nothing was too much trouble

clean comfortable rooms excellent breakfast great bar & food staff very welcoming

not having to go behind the bar to access rooms

ar man) excellent breakfast service

the bar is well priced too

it has a lovely atmosphere and the very quaint bar is very well supported by locals and guests, it was great value and we are delighted that we

could honestly not fault it in any way, the bar area a little dark but lovely old fashioned stone and wood finishing

excellent location. very clean room. lovely bar with very polite staff.

welcoming hosts - the guy behind the bar friday 5th dec was exceptional nothing was too much trouble and he had some great advice and

evenings in the bar and restaurant were cozy with a lovely breakfast in the morning

very friendly staff, both in the bar and at breakfast. room clean and tidy.

staff saturday & sunday 6th & 7th december deserved a medal ud83eudd23 the lady behind the bar during the day was also

was good home cooked food ,we had evening meal too which was delicious too we had to eat in the bar area because we had our dog but it was lovely & having the log fire on was so warm & cosy

i couldn't see that they had a bar from the website , which was perfect for reading the papers with a pint

there is a great choice of beverages from the bar too

staff at the ellerby

excellent, bar and garden area very pleasant

ignificantly, mostly family) set the bar for all aspects of looking after guests

great room. nice bar with excellent food and reasonable beers

excellent in every way, very helpful staff, good restaurant and bar meals, clean and tidy.

rooms were very spacious, bathroom excellent, and the bar was to a very high

food, and really good two or three course deal in the bar

staff were all lovely, especially bar staff

extra parking would have been good but we always managed to slot in

providing continental breakfast products in the room gave greater freedom timewise & allowed us to make the most of your

breakfast was fantastic as were the staff, room, views etc a really perfect place to stay!!

the continental breakfast was lovely and the ample free parking was an added bonus

the continental breakfast was lovely and the ample free parking was an added bonus

one and she was doing everything, didn t like the young lads that just come in and sit in the bar that weren t staying

bar food exceptional and reasonable price

nice friendly staff very helpfull good reception area bar and dinning area very clean hotel

mily) and facilities really good bar food was also very good easy to park and

hotel and staff room great size

not a hotel if you just want somewhere to sleep for the night and go then fine it said it had a bar but i never saw it as couldn't take my elderly mother over the car park in the dark & you need

bar next door and an indian buffet restaurant other side with 10% off for hotel users

crappy beds! no bar or restaurant small shower. got wet going to the room. depressing place!

uncomfortable to sleep on, there were no shower gels or shampoo left in the room so we had to use bar soap for the shower

showers don't stay hot.hotel attached bar closes to early midweek.

the bar staff were very friendly and helpful

rooms lovely staff lovley and very welcoming .lunch in the bar was very nice .great service

was directly above the bar and couldn't hear a thing)

the staff were great, friendly and helpful and the food and service in the bar was

were not told when the restaurant closed at night, but no major hardship as the bar had more atmosphere

bar and restaurant gets very busy at the weekends so can be a bit noisey there from the overspill

bar staff are very helpful

and we still pop over to visit the highfield for breakfast or a meal with our 2 dogs and the bar guy always brings them bowl of fresh water and a tickle, what more can you ask for as a

bar food ok and tasty, portions are a good size

plenty of parking, tasty food, pleasant bar staff

drinks in bar are to expensive and pool was very cold it put us off going again

nice bar cant comment on the breakfast as we didn't have it

theres a food place and bar inside the hotel, everything is proper and clean

was amazing on the inside, the staff are fantastic, the food is great both breakfast and the bar and grill, very comfortable room

bar man james was very accommodating and entertaining

only negative was bar prices.

reception was fast, efficient and friendly. the bar in the evening were also very accommodating.

there was only one member of staff who had his hands full checking in guests, serving at the bar etc

great breakfast and good choice in bar but didstruggle to get tv working every dy

of the staff were excellent, from check in/out to the night lady and bar staff, they were friendly and looked after us very well

mealsminnthe bar were great, breakfast was excellent for the price of

always quick and easy check in, staff from reception, night porters, bar staff, chefs right through to house keeping always really friendly and willing to go the extra

you register your vehicle in reception or the bar - otherwise you will be getting a penalty charge

excellent large bar within the facility, good food

breakfast was great. hotel was comfortable. bar was good laugh.

also, we have a bar snack and the food was lovely

always really friendly staff, nice cosy bar area for a few drinks

bar could have been open longer and it could have served breakfast but this is all i would

location, clean room, easy check in with very friendly bar man

a beautiful quiet location, amazing bar staff and the restaurant food was well price

i would recommend people to go in for a drink in the lovely bar and look around the ballroom if you want to hold an event or even for your wedding

nothing - wish we’d been able to stay longer to enjoy the bar area and restaurant

needs more life in the bar etc there’s so much potential for the hotel

the staff were very friendly, no problem getting a drink in the bar

friendly staff...reasonable bar prices...comfy bed big room.

would had been good to have a bar - but not a real

yet enough room for the other one, at breakfast hot food but cold plate, poor parking, bar & restaurant not

had hoped to dine and sit at the bar without going out

the hotel bar had good local bitter

the bar was closed on a saturday night

the food in the bar was exceptional

breakfast spot on tea time bar food spot on very warm place to staybrill

well equipped, bed comfy, bar & restaurant conveniently located

the food i had was very t fresh and super tasty, bar staff are so lovely and helpful

restaurant and bar on site was

big cosy bed, fab food, nice bar to relax in

00 hours expecting to have a drink in the bar but we were rather disappointed to find that the bar was closed

was fab had everything we could ask for and also we were allowed to take food and drink from the bar area to our room, the terrace was loverly to sit out on in the evening just listening to nature

good, so we ended up at the hotel earlier than anticipated, hoping to spend some time in the bar until check in

bar was very full,so no seats but went through to the lounge

of maintenance activities , restraint and pub brill , no one on staff for hotel had to go into bar to to get keys, hotel reception unattended ,guests neglected in favour of restaurant like the

nonsense , great restaurant and bar , rooms have a bath and the staff are there if you need them

no bar area for drinkers

beds squeaked glasses and cutlery were dirty no wifi, in room or bar bar closed early the breakfast was shocking - 6

risps / nuts )

preferred the bar they used to open in the keep

the lounge bar was not very convivial and the building work made for a muddy drive in but the staff were

i would say the bar prices are a little over the top,

staff , lovely room , restaurant and bar area fabulous and very festive this time of year and food superb

wine which she didn t came back to me and when i asked her she said that her manager said the bar is closed and that was 18:01

beutiful bar nice clean rooms

enjoyed a delicious high-quality dinner in the bar and an excellent breakfast

gland and croatia) before going on the north yorks

we had a few drinks in the bar and watched the football

bar was well stocked with decent beer and wines and the

the general ambiance of the whole building - restaurant and bar areas was extremely pleasant

the bar had a lovely atmosphere, very friendly staff with a good bar and quality food selection

the bar area was beautifully decorated for christmas with cosy open fires which were very welcoming

we had an evening meal in the bar and that was lovely too

lovely location. great restaurant and bar area.

helpful staff, receptionist walked us to our room and showed us where the bar/restaurant was

the restaurant and bar staff were vey efficient and friendly the food was delicious

the hotel is very clean and tidy, the bar was not overly expensive and the breakfast was delicious

lovely building with character. had a bar or quiet lounge to choose to drink

restaurant and bar a little pricey but well worth the extra

all the rooms dinning room and the bar area was excellent

excellent service in bar & breakfast room

we had a delicious evening meal and the bar area is very inviting and a good popular pub space to enjoy an evening drink

location for travelling around north yorkshire and visiting whitby, bar open from 5pm and the breakfast was very good

also had dinner in the bar one night

all staff are so friendly and helpful this hotel provides every thing you need from excellent bar and car parking across road rooms are a decent size very clean and well equipped - tea/coffee

bar area was well spaced for covid regulations and the bar well stocked

the bar is an excellent addition

the bar was comfortable and nice to have a drink before evening meal

the staff are warm and welcoming and the bar is quaint and cozy, the whole atmosphere of the place is very comfortable and calm, the

newly refurbished bar and restaurant. great location with amazing views of whitby

no bar fridge or air-conditioning

the new bar was wonderful, we had a few ales before we sat down at the restaurant

staff, bar area, location

stayed 1 night but will stay again we got a large room with a sea view nice bar area and bar food

english breakfast with alternatives for the less hungry, very amiable mine host and staff, small bar available should you

we went down to the bar and it wasn t open

could have a bigger bar and function room.

bar was not open in the evening

bar area did not seem open on sunday night, would have been nice to chill and have a drink before

great cocktail bar and tea room

the cocktails in the cocktail bar were amazing, and the breakfast was so good

the bar room was good

the owner was also livid that we hadn t even had a drink in the bar or tried to have a conversation with the staff to which we replied that we didn t want to

the staff were so friendly and the cocktail bar devine

great facilities, the person showing us the apartment did tell us that there was a band on in the bar below us on saturday night and we would hear it

the gentleman behind the bar was very helpful,pleasant and nothing was to much trouble

as well as, they have a beautiful bar & cafe there and coffee is nice

brilliant location, room and bar service brilliant

bar staff kitchen staff and cleaners were all happy and friendly

hotel is excellent, nice bar , friendly & helpful staff ud83cudf1f

young lady in the bar was really friendly

all great room and bar area

loved everything, my only suggestion would be to include cocktails on the bar menu.

the bar is also really gorgeous

a nice cosy bar with large fireplaces and leather chesterfield suites to relax on

early bar finishes at 10 pm maybe stay open at 11pm

really lovely stay with the plus of a well stocked bar and evening dining

the bar at night was comfortable and the drinks were reasonably priced

very nice cosy little bar with a good choice of drinks

only provided breakfast would have been nice to get bar meals or evening meal

everything was great, just a bit noise from the bar later on, but it was goth weekend.

lovely clean hotel, super friendly bar staff and the place had a good vibe

the hotel is in perfect location in whitby, breakfast was outstanding, plenty to choose from, bar and entertainment was fab also, something on every night, we enjoyed ourselves that much we

friendly bar staff, nice room at a nice price, breakfast included

the option to purchase tea and coffee at the bar for the whole duration the bar is open

gorgeous rooms. bar lovely and food. staff lovely too very helpful

had inland view room above main bar door entrance so noisy at times

the staff, from the bar staff to the manager were really friendly and very helpful

a major thing, but breakfast is served in the bar of the pub downstairs, where they are receiving deliveries for the pub while breakfast is being

no breakfast or food, nevertheless lloyd's bar 5 min down road

lovely clean room, lovely little bar location here perfect.

ust go to the bar & give in your booking details) we was in room 5 that was really nice, clean, good size

check in

we were warned some noise might travel upstairs from the bar but this was hardly noticeable

and really couldn't be improved upon and despite being above a pub there was no noise from the bar and every night we enjoyed very comfortable sleep

location is excellent overlooking the harbour , the staff , jen on the bar / reception helped unload our bags & carried them up to our room

a credit to the hotel, all the staff are happy and friendly giving excellent service in the bar and at breakfast

the bar is lively with mostly couples enjoying a drink and food

us both so welcome,the views from the bedroom are amazing overlooking the harbour,even from the bar area you have a great view, a perfect gem of a place you won t be disappointed

local and historical charm. great location, nice bar and restaurant. lovely staff.

the residents lounge- its quieter than the bar area

fantastic bar and restaurant

the bar is lovely

location, welcoming and friendly staff, nice rooms and bar area downstairs, quality breakfast

comfy bed and huge room

nice food in the bar also

our food was superb and dogs were made welcome in the bar area if you ate there

comfortable lounge, bar and dining areas

the bar staff and waitresses all very professional and friendly

food excellent only had a bar meal but was fabulous

bar drinks quite expensive; nothing that would stop us returning or recommending

excellent, good value restaurant and bar menus. great location and very restful

we ate in the bar our choice, and we had a three course meal, which was lovely

we also had a bar meal one evening which was

warm welcome on arrival, warm cosy bar area, staff friendly and helpful, good sized room with comfortable bed, beautiful surrounding

dog friendly bar and restaurant and lovely food

there was a good vibe in the bar and restaurant and the other patrons were also nice people to chat to

their annual close down the next day, the food we had was really good and enjoyed the fire in the bar area as well

so many dogs too with there owners staff were particularly friendly in particular jane behind the bar who was very professional and had a very welcoming personality

the bar staff. the female singer they had on that evening. just wonderful people.

well stocked bar with a variety of beers on tap

the adjoining pub/restaurant was nicely decorated and the bar was well stocked

3 years running great hotel , rooms good size with bath and shower , bar and food great friendly staff, nice walk into whitby

the language in the bar/restaurant was fruity, not the fault of the hotel obviously

ship inn's location/accommodation/gardens and breakfast was excellent, couldn't ask for nicer,such welcoming hosts my wife and i felt like we

with the breakfast, which was described as “fabulous” in the pre visit

the two hosts were excellent in putting on a brilliant breakfast at a different time than normal

clean comfy rooms. very quiet. excellent breakfast. very friendly staff and great food

clean throughout, super friendly hosts giving a wide choice of breakfast all of which was excellent

character property with a roaring fire on entry, comfy sofas in the bar and lounge

comfortable bar with a large gin menu, perfect a very british experience, with a lovely yesteryear

great and drinks from bar good staff were polite and attentive

friendly accommodating staff. homely bar and dining areas. good value food.

was amazing - i travelled with my dog and they set me up my own table in the bar so i could eat with my pet

the gentleman behind the bar was very accomidating in fit us in, to the point he would have put us in the dining room

the bar and the food was outstanding ,very good quality,all at a reasonable price

noise from people outside after the bar had closed.

was a live band on the saturday night which was in the bar right under our room so there was no point in going to bed early - we went to bed at 11

great place. good bar menu at decent prices. quality food. staff helpful.

enjoyed a meal at the bar and breakfast was stunning in the orangery on the saturday morning

i love that the hotel has a bar and a pub to chose from

clean and comfortable room and excellent bar and restaurant

weather was extremely cold during our stay and the bar area was chilly at times

the food in the bar was excellent and the staff were lovely

lovely spot good location safe parking nice room good bar excellent restaurant friendly staff

lovely family run business, bar area was welcoming, rooms were very clean and modern and breakfast was very good

really good food stocked bar and comfy rooms

lovely little bar

very comfortable bar in the evening

shown into the dark bar unwelcoming bar for breakfast

all staff i came in to contact with were superb, well done to charlie working hard behind the bar whilst home from uni, a proper young gent

the outside patio was a delight, the atmosphere in the bar and restaurant was terrific

the restaurant and bar are both excellent

decorated nicely, it was comfortable very clean, the staff were very friendly and helpful, the bar was cozy, the food was

comfy, welcoming bar & dining room

there are different bar areas to sit in all with roaring fires

could her music from local wine bar into early hours

loved the seating area near the bar to relax with a drink, breakfast excellent quality

loved the quirkiness of the buildings the staff reception- bar staff - waitress/waiter were all exceptional nothing was too much trouble

great atmosphere in the bar and just a great place to relax

the hotel lounge and bar area was very stylish,it was obvious that a lot of thought had gone into it's design

we arrived nothing was too much trouble, friendly staff, building full of character, good quality bar style food, fine choice of real beer, real soap and a choice of real milk or skimmed in the

location is perfect, the black swan is gorgeous and staff were lovely, the bar and restaurant are just perfect for relaxing, good range of food and drinks, room was gorgeous

the location was perfect, lovely bar area and there was parking at the back

all staff friendly and restaurant and bar staff were excellent

location, big free car park, good restaurant, nice bar area, staff very friendly, helpful

hotel, great base to travel from, a definite step up from the norm, will book again, nice bar , well stocked, restaurant looked top draw as did the food

a better selection of cask ales at the bar would have been appreciated.

the bar and restaurant were really welcoming and the food was great too

bar area only small but large dining area

nager) spoke to us and apologized

it got very busy so no seat in the bar after our meal.

large door mat would help) the cleanliness was an issue, the lady behind the bar

food and drink in the bar is excellent.