location in palenque, on a lovely street, close by to shops, bar and restaurants

the outdoor space and bar was nice

the room and bathroom was spotless, the pool area a treat.

nice swimming pool, friendly staff, pretty good food, private parking

friendly, rooms and hotel very clean, there's a pool and all other general amenities including wifi, tv, and a restaurant on premises that can serve you in the pool area

there is karaoke and a bar in which people can go to in the hotel if they want to, so this would not be unreasonable

remodeling the bar banging on the walls

great pool, good service (although english is a problem for bar staff), very clean (in fact they seem to be cleaning the place constantly) and all rooms close

band playing like 3 meters from our bathroom window, after that the noise moved to the karaoke bar 5 meter from our room door, stopped around 1am - coffee machine, hair dryer not workin - first

a bit hard bar and food is ok, but there are several restaurants, cafes and bars next

the pool and poolside bar is a great place to hang after hitting the ruins

we asked for drinks by the pool they immediately sent someone to take our order because the pool bar was closed

great, bar and snacks served there

the bar closes at 10pm, as we arrived later we were told to go to the supermarket

rooms very nice, the pool area bery beautiful

pool bar good

drink room was small but with balcony and nicely decorated swimming pool with pool bar and

seems standard in mexico)

we loved the thatched-roof restaurant, pool and pool-side bar with water slide surrounded by gorgeous plantings, the menu

bar empty

the pool has a bar and food service

nice having a lovely river to view while dining and the pool area was very pretty with a snack bar serving drinks

- be prepared at the poolside bar as you need to pay there as you cannot charge it to your room

pool was clean and big, staff was attentive and restaurant amazing; especially the breakfast buffet

free parking on site

the pool and the bar were fine.

there is no restaurant at the hotel (there's a lobby bar though) but the recommendations for dinner nearby (they booked a table for us) were perfect

the breakfast

rooms (with private outdoor areas including each having a private mini pool/hot tub) in the jungle

eco hotel located very close to the pyramids, offering a delicious breakfast and beautiful decor

the bar and location

lots of parking

no wifi in the rooms

very clean pool room and sheets towels

took advantage of the pool after a sweaty day.

poor staff service, no help in moving to another hotel when full, restaurant / bar closed 9.30

there didn't seem to be a waiter at the pool and the bar wasn't directly beside the pool

swimming pool with full bar service and comfortable furniture makes

really something i disliked, but i wish the menu at the bar had a bit more of mexican options or was more mexican orientated

clean and is of a perfect size with a large shallow area perfect if you’re traveling with kids

the poolside bar had very limited options, we ended up having to order room service in order to get what we

bar, did not understand what a margarita is

restaurant was lacking in character and it would have been nice if there was a relaxing lounge/ bar area for the evenings

well kept and although i didnt use the pool it looked good, plenty of people were in it, the pool bar was never open however

breakfast is good, room is a good size, grounds are pretty, pool looks nice, service at the pool bar is very good as was the service at breakfast, location is very good - only about 3km to the

for example trying to pay by card in the bar area was impossible as every member of staff tried with a card machine that couldn’t connect

a lovely poolside with bar service (later in the day) with ample loungers

prices at the restaurants and pool bar were completely unreasonable

no coffee machine in the room, the pool area was not cleaned and no staff around.

staff at the pool also said nothing when we accidentally walked toward a closed emergency exit, even though they

ey stored their backpacks and luggage around and on the closed bar when the receptions is

there were mainly plastic chairs and families overtook the whole area of the bar

nice restaurant and bar too

big pool with a bar absolutely amazing restaurant with one of the best cuisine i tried in mexico

restaurant and bar was